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BPO Process

Priya D's profile picture
Posted by Priya D
0 - 1 yrs
₹2.5L - ₹3L / yr (ESOP available)
Bengaluru (Bangalore), Chennai
Skills
Voice processing
Communication Skills
Payments

Responsibilities of candidate include:


• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.


Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

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Subodh Popalwar

Software Engineer, Memorres
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About KreditBee

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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