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BPO Process
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BPO Process

Priya D's profile picture
Posted by Priya D
0 - 1 yrs
₹2.5L - ₹3L / yr (ESOP available)
Bengaluru (Bangalore), Chennai
Skills
Voice processing
Communication Skills
Payments

Responsibilities of candidate include:


• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.


Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About KreditBee

Founded :
2018
Type :
Product
Size :
1000-5000
Stage :
Raised funding

About

KreditBee is a FinTech Platform which facilitates instant personal loans to professionals, where they can avail loans up to ₹4 lakhs as per their requirement. With a strong focus on online tech-based and data-centric KYC, KreditBee envisions solving the financial inclusion gap in the varied demographic segments of the country. The platform is a Series-D funded entity, backed by Advent International, Premji Invest, Motilal Oswal Alternates, TPG-NewQuest, Mitsubishi UFJ Financial Group, ICICI Bank and Mirae Asset Venture Investments. The company serves the credit and other personal finance requirements through its in-house RBI-registered NBFC - Krazybee Services Private Limited (Systemically important NBFC) along with partnerships with over 10 renowned financial institutions. The company currently serves 10 million customers across the country.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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