Business Development Executive

Position Overview:

The AI Tech Lead will architect and guide the implementation of real-time AI systems across voice automation, LLM pipelines, and knowledge-enhanced applications. The role requires strong architectural judgment, hands-on expertise in AI/LLM systems, and the ability to define high-performance, scalable best practices.

Key Responsibilities:

• Architect and guide implementation of real-time AI systems across voice automation, LLM pipelines, and knowledge-enhanced applications

• Design and develop distributed, provider-agnostic AI architectures with performance guarantees including low latency, resilient failover, distributed scaling, and cost-efficiency

• Define architectural best practices for GenAI systems including prompt design, context shaping, fallback logic, caching, and real-time agent orchestration

• Lead AI model governance including evaluation and selection frameworks for multiple LLM providers, routing logic, benchmarking, and cost management

• Establish and monitor KPIs for LLM quality, latency, reliability, grounding accuracy, and system stability

• Ensure data security practices for handling of voice and transcript data, applying PII-safe methods, and supporting multi-tenant data isolation

• Own knowledge integration and RAG architecture including vector databases, retrieval strategies, chunking policies, and hybrid grounding methods

• Continuously evaluate new model capabilities and AI technology trends

Required Skills:

• Architectural judgment and hands-on expertise in AI and LLM systems • Experience designing scalable and low-latency AI architectures

• Knowledge of multi-provider LLM integration and orchestration

• Understanding of distributed systems, microservices, and load balancing

• Strong grounding in AI model governance and benchmarking

• Awareness of data security and privacy best practices

• Experience with retrieval-augmented generation (RAG) and vector databases

Preferred (Bonus) Skills:

• Experience with function-calling and knowledge graphs

• Familiarity with hybrid grounding and retrieval enhancement strategies • Experience with voice automation systems (STT/TTS pipelines). give me in a proper formate

🚨 Priority Requirement – Salesforce Solution Architect

📍 Location: Bengaluru | Hyderabad | Mumbai | Pune | Mohali | Delhi

🕒 Shift: Noon | 🏢 Work from Office

✨ Key Focus: Highly skilled candidates with excellent communication skills

🔑 Role: Salesforce Solution Architect (Classic ➝ Lightning Migration)

Responsibilities:

• 🚀 Lead end-to-end Classic → Lightning migration
• 🗂️ Redesign data model (optimize custom → standard objects)
• ⚡ Configure Lightning features (Dynamic Forms, Flows, Omni-Channel, Pages)
• 🛠️ Recommend & implement AppExchange solutions
• 🤝 Collaborate with dev, admin & QA for releases
• 🔒 Ensure security, profiles & permissions compliance
• 🎯 Act as trusted advisor for Salesforce roadmap

Qualifications:

• 🏆 7+ yrs Salesforce exp. | 3+ yrs Lightning implementations
• ☁️ Expertise: Service Cloud, Marketing Cloud, Case Mgmt, Digital Engagement
• 🔄 Proven Classic → Lightning migration exp.
• ⚙️ Strong low-code/no-code (Flows, Dynamic Actions)
• 🎓 Salesforce Certified Architect (preferred)
• 💬 Excellent communication & stakeholder management

• Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
• Writing job descriptions and posting to relevant media platforms.
• Screening applicants for competency with the job requirements.
• Arranging telephone, video, or in-person interviews.
• Performing background and reference checks.
• Presenting the resumes of the most suitable candidates to the hiring manager.
• Offering job positions and completing the relevant paperwork.
• Keeping track of all applicants as well as keeping applicants informed on the application process.
• Forecasting recruitment budgets.

• Leading sales demonstrations, following up with the prospect throughout the cycle via multiple mediums including email & phone calls and bringing to closure
• Staying in touch with the prospect to understand their requirements and feedback, and acting accordingly
• Playing a critical role in planning the sales and operations functions to ensure the business goals are entirely aligned
• Helping make data-driven decisions and recommendations for improving the sales funnel and process
• Monitoring daily operations and addressing potential issues when they arise
• Phone calling, both cold calls initially to follow-up calls where necessary (even though maximum communication will be written)

Desired Candidate Profile

• Minimum 3 years of experience in a similar role is mandatory
• Prior experience of working in B2B Enterprise software sales is preferred
• Previous experience of dealing with enterprises or small businesses and not just selling to consumers
• Resourcefulness to come up with new ideas to re-engage dormant leads
• Exceptional communication skills, both written and verbal
• Flexibility to work until 3 am IST to support US time-zone
• Ability to make smart use of digital tools to organise data, manage CRM, automate parts of the task
• Eagerness to build a career in Sales/ Business Development    
• Open to work in US/Night shift  

Product marketers play a crucial role in positioning products/services the right way to the right people because they have a deep understanding of your target customers and how our products and services fulfil their needs. As a product marketing specialist, you will be on the team responsible for telling the world (and enterprises) the story of our product. You will be expected to be an avid advocate for our product feature set and its benefits. We’re looking for a passionate, go-getter who will have the opportunity to make a big impact on a tightly knit team that is building enterprise software. 

This could be an excellent opportunity to take your career to the next level and learn a lot more along the way, hopefully you’ll teach us a few things too!

• You will be required to create product content (e.g. sales enablement documentation, case studies, product videos, website copy, blog posts, Quora/forum responses) to articulate the benefits of our products to the world.
• Work on thetactical campaign execution. Daily hands-on work will include email builds/sends, landing pages, dynamic content, A/B tests, list imports, and database management.
• You will also set up, test, maintain, and report on recurring and triggered campaigns. Improve initiatives around lead targeting, A/B testing, and deliverability.
• You may be required to manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant.
• You will be expected to build product page content, optimize the conversion paths on those pages, and use dynamic call-to-action to create and test buyer stage-specific calls-to-action.
• Manage both on-page SEO and off-page SEO for the company.
• Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.
• Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions. Track lead generation activities.

Details

• Location – Pune
• Reporting to – Sr. QA Manager
• Working closely with Product Manager and CTO

Educational Background:

• Engineering Graduate

Professional Experience:

• 5-8 Years of QA experience

Tech Skills:

• Understanding of basic testing principles – Black Box and White Box Testing
• Document and execute test cases for Black and White box testing.
• Execute testing tasks and report status and escalating issues as appropriate.
• Knowledge of testing with multiple browsers – IE, FF and Chrome
• Document defects and ensure verification of resolutions
• Work collaboratively with the development team during all stages of projects to provide in process testing results.

• Knowledge of manual testing
• Knowledge of JavaScript and VBScript
• Exposure to automated testing tools like Selenium, WaitiN, JMeter
• Basic SQL knowledge – writing SELECT queries, INSERT and UPDATE statements etc.

Other Skills:

• Good listener
• Confident approach
• Strong problem-solving skill
• Highly proficient with MS Office
• Ability to structure processes and lay down the foundation for a department

Personality and attitude traits:

• Passionate about work – We like people who like to work, and want their work to mean something
• Self-starter and motivator – We do not believe in monitoring or tracking team members
• Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
• Individual contributor – We are a small team, and everyone has hands on contribution
• Start-up savvy

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
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