Greatify
https://greatify.aiAbout
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PythonAbout the job:
Job Title: QA Lead
Location: Teynampet, Chennai
Job Type: Full-time
Experience Level: 9+ Years
Company: Gigadesk Technologies Pvt. Ltd. [Greatify]
Website: www.greatify.ai
Company Description:
At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.
Job Description:
We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.
As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.
Key Responsibilities:
● Leadership & Ownership
- Lead and mentor the QA team, including automation and manual testers
- Define QA strategy, test plans, and quality benchmarks across products
- Own release quality and provide go/no-go decisions for deployments
- Collaborate closely with Engineering, Product, and DevOps teams
● Automation & Testing
- Oversee and contribute to automation using Playwright (Python) for web applications
- Guide mobile automation efforts using Appium (iOS & Android)
- Ensure comprehensive functional, regression, integration, and smoke test coverage
- Review automation code for scalability, maintainability, and best practices
● Process & Quality Improvement
- Establish and improve QA processes, documentation, and reporting
- Drive shift-left testing and early defect detection
- Ensure API testing coverage and support performance/load testing initiatives
- Track QA metrics, defect trends, and release health
● Stakeholder Collaboration
- Work with Product Managers to understand requirements and define acceptance criteria
- Communicate quality risks, timelines, and test results clearly to stakeholders
- Act as the single point of accountability for QA deliverables
Skills & Qualifications:
● Required Skills
- Strong experience in QA leadership or senior QA roles
- Proficiency in Python-based test automation
- Hands-on experience with Playwright for web automation
- Experience with Appium for mobile automation
- Strong understanding of REST API testing (Postman / automation scripts)
- Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
- Solid understanding of SDLC, STLC, and Agile methodologies
● Good to Have
- Exposure to performance/load testing tools (Locust, JMeter, k6)
- Experience in EdTech or large-scale transactional systems
- Knowledge of cloud-based environments and release workflows.
PythonABOUT THE JOB:
Job Title: QA Automation Specialist
Location: Teynampet, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]
COMPANY DESCRIPTION:
At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.
COMPANY WEBSITE: https://www.greatify.ai/
ROLE OVERVIEW:
We are seeking a QA Automation Engineer to strengthen our quality assurance capabilities across a rapidly scaling product suite. The ideal candidate will champion end-to-end automation coverage for both web and native mobile platforms, ensuring robust, scalable, and maintainable test infrastructure. You will primarily work with our existing Playwright-Python automation framework, and extend its reach across modules, services, and platforms. This role demands strong strategic ownership and hands-on scripting ability in a fast-paced product engineering environment.
KEY RESPONSIBILITIES:
● Design, implement, and maintain automation test suites for web and mobile applications with a strong emphasis on modularity and reuse.
● Create end-to-end test workflows using Playwright (Python) covering UI validation, user journeys, and edge-case scenarios.
● Develop native mobile automation scripts using Appium for both iOS and Android platforms.
● Ensure comprehensive coverage across functional, regression, smoke, and integration testing stages.
● Perform REST API automation with Python frameworks or Postman (including auth flows, payload validation, status codes, schema validation).
● Support and extend performance/load/stress testing suites using tools such as Locust, JMeter, or k6, especially for high-traffic modules.
● Integrate test automation into existing CI/CD pipelines using GitLab CI, Jenkins, or GitHub Actions, including parallel test execution and automated reporting.
● Collaborate with cross-functional squads—product managers, developers, and UX designers—to define acceptance criteria and ensure fast, high-quality delivery.
● Contribute to QA documentation including test plans, bug reports, and coverage maps, ensuring traceability and audit readiness.
● Apply version control best practices (Git) and actively participate in code reviews and knowledge-sharing sessions.
● Continuously optimize test data management, especially for environments requiring mocked services or synthetic data generation.
● Lead efforts in flaky test detection, test suite triage, and root cause analysis of test failures.
KEY SKILLS:
● Strong coding skills in Python, with the ability to architect and extend automation frameworks from scratch.
● Experience using Playwright with Python for dynamic web UI test cases, including Shadow DOM handling and selector strategy.
● Proficiency with Appium and emulator/simulator setups for mobile test environments.
● Solid understanding of software development lifecycle (SDLC) and QA methodologies including agile/DevOps workflows.
● Familiarity with test reporting tools (e.g., Allure, TestNG, ReportPortal) for visual insights into automation health.
● Experience in cloud-based test execution platforms such as BrowserStack, LambdaTest, or Sauce Labs.
● Exposure to containerization tools (Docker) for isolated test environments.
● Understanding of security and accessibility testing would be a plus.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
ABOUT THE JOB:
Job Title: Customer Success Executive
Location: Bangalore, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]
Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.
COMPANY DESCRIPTION:
At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.
WEBSITE: https://www.greatify.ai/
JOB DESCRIPTION:
As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.
KEY RESPONSIBILITIES:
● Guide new clients through the initial setup and product adoption process.
● Support clients specifically in onboarding and adoption of ERP modules within our platform.
● Ensure a smooth transition from the sales team to customer success.
● Conduct onboarding sessions or training workshops.
● Serve as the primary point of contact for assigned customers.
● Build strong relationships to foster loyalty and long-term engagement.
● Educate customers on features, best practices, and new updates.
● Act as a bridge between product development and the customer.
● Monitor customer usage metrics to identify risks or opportunities.
● Proactively reach out if usage drops or engagement declines.
● Troubleshoot issues or escalate them to technical support.
● Gather feedback and insights from customers and relay them to internal teams.
● Influence product roadmap and service improvements.
● Advocate for the customer internally.
KEY SKILLS:
● Excellent communication & interpersonal skills
● Strong problem-solving and critical thinking
● Empathy and customer-centric mindset
● Project management and organizational abilities
● Preferred Language: English, Kannada & Hindi
● Familiarity with CRM tools
● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.
● Basic data analysis and reporting skills.
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
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