Greatify

Job Title: Backend Support Executive

Employment Type: Full-Time 

Hiring for: Savyasasy Software Solutions Pvt Ltd (Hiring Supported by Greatify)

Product: School Chimes – School Management Software

Location: Teynampet, Chennai

Salary Range: ₹15,000 – ₹25,000 per month

About the Company:

Savyasasy Software Solutions Private Limited is a growing technology company committed to transforming the education sector through innovative digital solutions. Our flagship product, School Chimes, helps schools streamline their administrative, academic, and communication processes with ease and efficiency.

Position Overview:

We are looking for a proactive and detail-oriented Backend Support Executive to join our support team. The role involves providing technical and operational support to schools using School Chimes, resolving customer issues, and coordinating with internal teams to ensure smooth product functioning.

Key Responsibilities:

• Provide backend and remote support to schools and educational institutions using School Chimes.
• Respond promptly to client queries through calls, emails, or chat.
• Diagnose and resolve basic software or operational issues efficiently.
• Escalate technical issues to the development team when necessary.
• Maintain detailed logs of customer interactions, issues, and resolutions.
• Assist in user onboarding, setup, and basic training for new clients.
• Ensure timely follow-up and maintain a high level of customer satisfaction.

Required Skills and Qualifications:

• Bachelor’s degree in any discipline (IT or Computer Science preferred).
• Excellent communication skills in Hindi, Kannada, Telugu, Tamil, and English.
• Basic understanding of software systems and troubleshooting.
• Strong customer service orientation with good problem-solving skills.
• Ability to multitask, stay organized, and work well under pressure.
• Prior experience in backend or software support is an added advantage.

Key Competencies:

• Clear and confident communication
• Patience and empathy in handling client concerns
• Good coordination and documentation skills
• Willingness to learn and grow with the organization

About the Job:

Job Title: Accountant

Location: Nagashettyhalli, Bangalore

Experience: 4+ Years

About the Role:

We are looking for an experienced Accountant to join our centralized accounts team. The role involves handling end-to-end accounting operations for multiple group companies and requires strong hands-on experience in Tally and statutory compliance.

Key Responsibilities:

• Maintain and manage day-to-day accounting transactions in Tally (Tally ERP/Tally Prime/Zoho Books)
• Pass and review purchase, sales, payment, receipt, and journal entries
• Handle bank and ledger reconciliations
• Manage accounts payable and receivable processes
• Ensure accurate maintenance of books of accounts and ledgers
• Handle GST, TDS, PF, and ESI related compliance activities
• Prepare reports and assist in financial tracking
• Coordinate with internal teams and CAs for compliance and audits
• Ensure timely filings and adherence to statutory requirements

Skills & Qualifications:

• Bachelor’s degree in Commerce / Accounting / Finance (B.Com preferred)
• 4+ years of hands-on experience in accounting
• Strong hands-on experience in Tally (Tally ERP / Tally Prime/Zoho Books)
• Strong knowledge of GST, TDS, and statutory compliance
• Good working knowledge of MS Excel (formulas, data management, and reporting)
• Ability to independently handle filings and accounting activities
• Strong attention to detail and organizational skills

About the job:

Job Title: QA Lead

Location: Teynampet, Chennai

Job Type: Full-time

Experience Level: 8+ Years

Company: Gigadesk Technologies Pvt. Ltd. [Greatify]

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.

As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.

Key Responsibilities:

● Leadership & Ownership

• Lead and mentor the QA team, including automation and manual testers
• Define QA strategy, test plans, and quality benchmarks across products
• Own release quality and provide go/no-go decisions for deployments
• Collaborate closely with Engineering, Product, and DevOps teams

● Automation & Testing

• Oversee and contribute to automation using Playwright (Python) for web applications
• Guide mobile automation efforts using Appium (iOS & Android)
• Ensure comprehensive functional, regression, integration, and smoke test coverage
• Review automation code for scalability, maintainability, and best practices

● Process & Quality Improvement

• Establish and improve QA processes, documentation, and reporting
• Drive shift-left testing and early defect detection
• Ensure API testing coverage and support performance/load testing initiatives
• Track QA metrics, defect trends, and release health

● Stakeholder Collaboration

• Work with Product Managers to understand requirements and define acceptance criteria
• Communicate quality risks, timelines, and test results clearly to stakeholders
• Act as the single point of accountability for QA deliverables

Skills & Qualifications:

● Required Skills

• Strong experience in QA leadership or senior QA roles
• Proficiency in Python-based test automation
• Hands-on experience with Playwright for web automation
• Experience with Appium for mobile automation
• Strong understanding of REST API testing (Postman / automation scripts)
• Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
• Solid understanding of SDLC, STLC, and Agile methodologies

● Good to Have

• Exposure to performance/load testing tools (Locust, JMeter, k6)
• Experience in EdTech or large-scale transactional systems
• Knowledge of cloud-based environments and release workflows.

ABOUT THE JOB:

Job Title: QA Automation Specialist

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.

COMPANY WEBSITE: https://www.greatify.ai/

ROLE OVERVIEW:

We are seeking a QA Automation Engineer to strengthen our quality assurance capabilities across a rapidly scaling product suite. The ideal candidate will champion end-to-end automation coverage for both web and native mobile platforms, ensuring robust, scalable, and maintainable test infrastructure. You will primarily work with our existing Playwright-Python automation framework, and extend its reach across modules, services, and platforms. This role demands strong strategic ownership and hands-on scripting ability in a fast-paced product engineering environment.

KEY RESPONSIBILITIES:

● Design, implement, and maintain automation test suites for web and mobile applications with a strong emphasis on modularity and reuse.

● Create end-to-end test workflows using Playwright (Python) covering UI validation, user journeys, and edge-case scenarios.

● Develop native mobile automation scripts using Appium for both iOS and Android platforms.

● Ensure comprehensive coverage across functional, regression, smoke, and integration testing stages.

● Perform REST API automation with Python frameworks or Postman (including auth flows, payload validation, status codes, schema validation).

● Support and extend performance/load/stress testing suites using tools such as Locust, JMeter, or k6, especially for high-traffic modules.

● Integrate test automation into existing CI/CD pipelines using GitLab CI, Jenkins, or GitHub Actions, including parallel test execution and automated reporting.

● Collaborate with cross-functional squads—product managers, developers, and UX designers—to define acceptance criteria and ensure fast, high-quality delivery.

● Contribute to QA documentation including test plans, bug reports, and coverage maps, ensuring traceability and audit readiness.

● Apply version control best practices (Git) and actively participate in code reviews and knowledge-sharing sessions.

● Continuously optimize test data management, especially for environments requiring mocked services or synthetic data generation.

● Lead efforts in flaky test detection, test suite triage, and root cause analysis of test failures.

KEY SKILLS:

● Strong coding skills in Python, with the ability to architect and extend automation frameworks from scratch.

● Experience using Playwright with Python for dynamic web UI test cases, including Shadow DOM handling and selector strategy.

● Proficiency with Appium and emulator/simulator setups for mobile test environments.

● Solid understanding of software development lifecycle (SDLC) and QA methodologies including agile/DevOps workflows.

● Familiarity with test reporting tools (e.g., Allure, TestNG, ReportPortal) for visual insights into automation health.

● Experience in cloud-based test execution platforms such as BrowserStack, LambdaTest, or Sauce Labs.

● Exposure to containerization tools (Docker) for isolated test environments.

● Understanding of security and accessibility testing would be a plus.