Sales Executive

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

We are looking for a motivated and results-driven Outbound Sales Executive to join our team. The ideal must have experience in lead generation, social media outreach and a strong ability to meet and exceed sales targets.

Key Responsibilities -

• Conduct outbound calls, messages and emails to generate and qualify leads.
• Use platforms like LinkedIn, Instagram, Facebook, etc. for outreach
• Convert leads into potential customers through effective pitching and follow-ups.
• Consistently meet or exceed monthly sales targets and KPIs.
• Maintain accurate records of customer interactions and sales activity using CRM tools.

Requirements-

• 1-3 years of experience in outbound sales or business development.
• Proven experience in lead generation and target achievement.
• Strong knowledge of using social media for outreach and lead nurturing.
• Excellent communication and negotiation skills.
• Experience with CRM tools is a plus

Permanent Work from Home

5 Days working, Sat-Sun off

Job Title: Business Development Executive - Staffing Services & Client Relationship Management

Location: [Hyderabad]- Work from office

Employment Type: Full-time

Job Summary:

We are seeking a dynamic Business Development Executive to drive growth in staffing services and maintain strong client relationships. You will identify new business opportunities, close deals, and ensure client satisfaction.

Key Responsibilities:

• Identify and develop new clients for staffing services.
• Maintain strong client relationships and address their staffing needs.
• Generate leads through networking, cold calling, and online platforms.
• Present proposals, negotiate terms, and close deals.
• Collaborate with the recruitment team to meet client expectations.
• Monitor client satisfaction and resolve issues promptly.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in business development or sales, preferably in staffing.
• Strong communication, negotiation, and problem-solving skills.
• Ability to meet and exceed sales targets.

What We Offer:

• Competitive salary and incentives.
• Growth and development opportunities.

• Developing, coding and assisting the Email Marketing team with email campaigns
• Configuring multifaceted content elements to build personalized emails at scale
• Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
• Staying up to date with trends in email development and continuing to study and improve skills
• Thinking and creating for conversion optimization (training will be given in-house)
• Building landing pages using HTML/CSS/JavaScript (front end)

What you need to have:

Position Title

Full Stack Developer

Minimum Qualifications

Bachelor's degree in Computer Science or equivalent practical experience.

1 year of relevant work experience developing software with:

Preferred Qualifications

Master’s degree, further education or equivalent practical experience in Engineering, Computer Science or other technical related field.

Experience with all of the above + the following areas:

1. Full Stack Development (front end and backend),
2. TypeScript
3. React Native
4. Javascript
5. AWS

Note: Development experience with Unix / Linux and the ability to learn other coding languages as needed will be favourable.

About The Job

1. ByzWiz Infratech was founded on the belief that every human is innately and naturally talented and gifted. It is our endeavour to create and deploy products and services that help people monetize their passions, talents and creativity by enabling them to harness the power of the internet.
2. ByzWiz requires software engineers to help develop next-generation technologies that will allow billions of users to connect and conduct businesses online, forming a new paradigm of interaction in order to encourage social economic activity.
3. As an important part of the core development team, your role will extend to all areas of software development activity.
4. We need our engineers to be responsible, proactive and enthusiastic creative thinkers and problem solvers. As we grow, we expect our engineers to take on leadership roles with the ability to form and manage their own teams.

Responsibilities

1. Design, develop, test, deploy, maintain, and improve software and new user-facing features in Byzwiz products.
2. Manage individual priorities, deadlines, and deliverables.
3. Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly.
4. Contribute to engineering efforts from planning and organization to execution and delivery to solve complex engineering problems.

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.

We are looking for a Ruby on Rails developer responsible for managing existing ruby on rail projects and any future interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating and building the front-end elements required by our team into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization.
• Be an individual contributor and a team player.
• Be able to lead a development project from scratch to execution.
• Maintaining and troubleshooting existing web applications.
• Creating back-end components.
• Connecting applications with additional web servers.
• Maintaining APIs.

Skills

• Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque
• Good understanding of the syntax of Ruby and its nuances
• Solid understanding of object-oriented programming
• Good understanding of server-side templating languages such as Liquid, Slim, etc which will keep on changing based on our technology stack.
• Good understanding of server-side CSS pre-processors such as Sass, based on project requirements
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
• Familiarity with development aiding tools such as Bower, Bundler, Rake, etc.
• Familiarity with continuous integration, CICD pipeline.
• Familiarity with Graphql and React framework is a bonus.
• Familiarity with testing tools.

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.