
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

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Review all statutory compliances, including TDS, GST, MSME, and other regulatory requirements
Manage and coordinate internal and external audits
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Perform account reconciliations and maintain accuracy in financial records
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Position Description:
Position Objectives:
SAP SCM Architect will involve in the implementation of SAP S/4HANA transformation program for customer. The Consultant should have good hands-on experiences on the SD, MM, PM, WM, PP, QM & IS-Retail modules of SAP. He/she will interact with the business and get the requirement to map it in SAP S/4HANA SCM modules. Must be able to guide the onsite and offshore functional and technical teams from SCM perspective. The person should be Bilingual (Able to Speak/Read/Write Thai and English language fluently)
The SAP SCM Architect should be able conduct workshop at client location to showcase the solution implemented in SAP S/4HANA as per the business requirements. He/she should be proficient in making configuration changes and deployment in both ECC and SAP S/4HANA.
Experience in Telecom Business will be preferable.
Key Relationships:
Onsite: Client IT and Business, TCS Project Manager and the rest of the TCS onsite functional/technical team
Offshore: TCS Offshore Project Manager, offshore functional/technical delivery team
Key Responsibilities:
The SAP SCM Architect is responsible for:
· Participate/manage important client engagements regarding the implementation of mainly SAP S/4HANA SCM modules. Should be able to capture and translate business needs into functional specifications
· Assist/Manage projects independently from blueprint to go-live by applying project management techniques as well as technical and business knowledge to ensure that high-quality results are obtained for customer.
· Develop a high degree of S/4HANA product knowledge.
· Design Build, enhance, maintain, and support the SCM solution.
· Good experience in collaborating on integration with POS systems and integration of SCM modules with FI, CO, PS, etc. modules.
· Map the current SAP ECC SCM processes into SAP S/4HANA.
· Involve in design, development, integration of SAP S/4HANA system.
· Actively share product and functional knowledge within the technical team
· Lead the SCM project team
Position Specification:
Qualifications, Experience & Specialist Skills:
Essential:
The SAP SCM Architect must possess:
· Mainly SAP SD, MM, PM, and preferable PP, QM & IS-Retail Functional Skills with at least 2 full cycle implementations in SAP S/4HANA.
Management Skills:
The SAP SCM Architect must be able to:
· Connect with offshore team and guide technical teams.
· Manage a team of SCM consultants and deliver quality solutions.
Interpersonal/Language Skills:
The SAP SCM Architect must be able to:
· Guide and mentor junior associates and able to cross skill others
· Able to work in teams at onsite and offshore location
· Must be able to interact with Business End users
· Must be able to Read/Write/Speak Thai and English languages fluently.

Position Overview: We are seeking a talented and motivated ReactJS Intern to join our team for a 6-month full-time internship. This is a fantastic opportunity for someone with prior internship experience to deepen their knowledge and skills in ReactJS while working on cutting-edge projects.
Responsibilities:
- Collaborate with the development team to design, develop, and maintain web applications using ReactJS.
- Write clean, maintainable, and efficient code.
- Participate in code reviews and contribute to the improvement of the codebase.
- Work closely with designers to implement user interfaces and user experiences.
- Assist in troubleshooting, debugging, and optimizing applications.
- Stay updated with the latest industry trends and technologies related to ReactJS.
- Contribute to the documentation of technical processes and workflows.
- Engage in team meetings and brainstorming sessions to contribute innovative ideas.
Requirements:
- Previous internship experience in a software development role.
- Knowledge of ReactJS and its core principles.
- Proficiency in JavaScript, HTML5, and CSS3.
- Familiarity with RESTful APIs and asynchronous request handling.
- Understanding of modern front-end build pipelines and tools.
- Experience with version control systems, preferably Git.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a collaborative team environment.
- Strong communication skills and the ability to articulate technical concepts clearly.
Nice to Have:
- Understanding with state management libraries like Redux or Context API.
- Knowledge of TypeScript and its integration with ReactJS.
- Familiarity with front-end testing frameworks and tools (e.g., Jest, Enzyme).
- Understanding of responsive design principles and mobile-first development.
- Experience with CSS preprocessors like SASS or LESS.
What We Offer:
- Hands-on experience with real-world projects and modern technologies.
- Mentorship and guidance from experienced professionals.
- A collaborative and inclusive work environment.
- Opportunity to contribute to meaningful projects and make a real impact.
- Competitive stipend and potential for a full-time position upon successful completion of the internship.
Quro Labs is a research driven electronic product design and manufacturing company, based in Pune. We are a startup incubated under TexMin at IIT (ISM) Dhanbad, an initiative by Department of Science & Technology (DST), Govt. of India. We are a part of the Beauto group of companies.
We develop innovative technologies and products. Our core areas are in Embedded systems design and manufacturing, IoT and IIoT, mechatronics system design and integration, industrial automation, and power electronics solutions. We serve industries like automotive, smart city, mining, minerals, and material handling.
openings We have openings for Embedded Software Developer
As discussed PFB the JD for Embedded Software Developer Quro Labs
Our website link is http://www.qurolabs.com">www.qurolabs.com
Job Desription
- . Design, Develop and Deploy firmware code, test and debug system firmware/software.
- Review coding and design criteria and optimizes performance.
- Analyze and enhance efficiency, stability and scalability of system resources.
- Integrate and validate new product designs.
- Support firmware/software Quality assurance.
- Interface with hardware design and development.
- Contribute new and innovate ideas to rapidly evolving business development activities.
- Assess third party and open-source software.
- Provide post-production support by identifying complex technical issues, evaluating options and implementing solutions.
Create technical manuscripts of firmware operation.
Required Skills:
- Familiarity with software configuration management tools, defect tracking tools, source code control tools, peer review.
- Hands-on experience in embedded systems design with pre-emptive, multitasking real-time operating systems (RTOS), Robot Operating Systems (ROS), including OS coding techniques, Interfaces and hardware subsystems.
- Functional knowledge with TCP/IP protocols.
- Exposure to Digital Signal Processing tools and techniques is a plus.
- Knowledge of Python and Linux and JavaScript is a plus.
- Familiarity with common communication protocols: I2C, SPI, UART, BLE, Wi-Fi, CAN, etc.
- Prior background in ST Microelectronics STM family of MCUs, PIC, ARM, Freescale based platforms.
- Experience with schematics, components data sheets and electronic test equipment.
- Ability to manage multiple tasks effectively and efficiently.
- Ability to respond and adapt to changing priorities.
- Excellent organizational and time management skills are a must.
- Strong verbal and written communication skills.
Self-motivated and solid prioritization skills.
PLSQL Developer
experience of 4 to 6 years
Skills- MS SQl Server and Oracle, AWS or Azure
• Experience in setting up RDS service in cloud technologies such as AWS or Azure
• Strong proficiency with SQL and its variation among popular databases
• Should be well-versed in writing stored procedures, functions, packages, using collections,
• Skilled at optimizing large, complicated SQL statements.
• Should have worked in migration projects.
• Should have worked on creating reports.
• Should be able to distinguish between normalized and de-normalized data modelling designs and use cases.
• Knowledge of best practices when dealing with relational databases
• Capable of troubleshooting common database issues
• Familiar with tools that can aid with profiling server resource usage and optimizing it.
• Proficient understanding of code versioning tools such as Git and SVN



At least 7 years programming experience, some of them in JS/TypeScript.
Proven expert level knowledge in BE & FE development (NodeJS, React,
electron, npm/yarn, WebPack).
Experience with cloud (preferably AWS) and/or micro-services.
Proven experience mentoring junior developers, defining work procedures and coding conventions.
Experience working with various databases (preferably more than two).
- Reviews design specifications to understand the scope, requirements, and function of the software product.
- Preparation of test data and execution of test cases (including functional, system, regression, performance, API and database layer etc.)
- Identifies appropriate processes, parameters, functions, and data to test and validate; parameters may include general function, the validity of results, accuracy, reliability, and compliance with industry standards.
- Lead and participate in test case reviews with Business, Developers, other team members
- Estimate, prioritize, plan and coordinate testing activities
- Ensure that user expectations are met during the testing process
- Design, develop and execute automation scripts using open source tools
- When a product does not perform within specifications, reporting defects to programmers while identifying and recommending solutions, improvements, and updates.
- Identifies, logs, and recreates error codes, bugs, and defects.
- Draft quality assurance policies and procedures
- Investigate production issues
- Conducts testing to ensure products perform according to product requirements and within established guidelines.


Perks we offer:
✔️ Build cutting-edge web apps used by modern ecom brands.
✔️ Small and agile remote team.
✔️ Work directly with the leadership.
✔️ 5 days work week.
What we are looking for:
2+ years of work experience with both front-end/back-end development.
- Expertise in PHP/CI (or any other modern framework) , MySQL
- Strong Proficiency with JavaScript, JQuery and HTML5 and writing cross-browser compatible code.
- Deep understanding of database, load optimization, API, caching layer, proxies, and other web services used in the system.
- Comfortable working with RESTful APIs, GraphQL experience a plus
- Knowledge of Shopify is a plus
About us:
NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.
NetCracker's innovative end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of Network and IT, monetize content, and deliver a compelling customer experience.
Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012. We are CMML 5, Product based company.
Job Responsibilities:
- Work as a member of development team towards the Product Suite
- Estimating efforts and duration on development
- Involved in solution implementation projects
- Interaction with Business Analysts, Quality Assurance and Customer Support teams
- Provide expertise and best practices on technical aspects of product development and implementation projects including performance
- Introduce new development technologies, instruments and techniques
Job Requirements:
- Experience in writing technical design and development of the application
- Good understanding and hands-on work experience in Core Java/J2EE & concepts such as OOPS, multithreading, Collections, Concurrency, Exception Handling, JDBC, File I/O, XML APIs etc
- Should have worked on Java 1.8
- Design skills –Design Patterns, hands on in restful services
- Working experience on spring core
- Hands on in writing complex SQL queries
- Knowledge of web-services (REST and SOAP);
- Familiarity with NOSQL [eg. Mongo DB] is preferred;
- Familiarity with message queues like Kafka.
- Know-how on containerization applications like Docker, Kubernetes is preferred.
- Proficient understanding of code versioning tool – SVN.
- Hands-on experience in writing Unit tests using Junit.
- Working experience in Jenkins, Maven, SonarQube.
- Experience in tuning applications based on Performance tests/ Load tests/ Stress tests is preferred.
- Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, IDEs.
- Familiarity with JIRA / JQL is an added advantage
Experience:
- 5 to 11 years of core development / Product experience
Education:
- BE/Btech/MCA


