
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

Similar jobs

● We provide a platform for you to grow exponentially along with the organisation.
● Grow with a team having strong foundations in software engineering practices.
● First-hand experience with a wide range of technologies that work at scale.
● Your role is not just subjected to coding , you will be involved in the end to end product phase
from ideation to the product going live.
● Our focus is not from which tier 1 college you come from rather it is the skills/competencies you
have and the progression you have shown in your career graph.
● Learn in an environment passionate about knowledge-sharing.
● Have a pivotal role in the transformation of our engineering culture.
Responsibilities:
● Work closely with our product and design teams to customize the user experience.
● Design components by translating product requirements, break down projects into tasks and
provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace.
● Prototype new and redesign features.
● A focus on UI design principles and making apps work intuitively.
● Strong coding abilities and experience with Dart.
● Actively participate in design and code reviews to build robust applications and prototypes.
● A willingness to dive deep, experiment rapidly and get things done.
● Understanding of object-oriented software development.
● Prior experience in working with social apps is a plus.
● Experience in working with machine learning applications, hardware features is a plus.
● Prior product building experience or from a startup background would be a plus.

About the Idea
Company's Mission: Company is changing the way India discovers and shops new brands. How? We match brands to passionate creators who create authentic content enabling discovery of brand’s products. This also helps the creators earn sustainably and get recognised as curators in their fields!
Current Focus: To achieve our mission, we start by enabling brands and influencers to collaborate for mutual benefit.
- Creators on Youtube get access to D2C brand campaigns to boost income.
- D2C brands gain sales through RoI-based marketing via authentic content from creators.
Progress:
- Business: We’ve already worked with 35+ influencers and 5 brands generating INR 85L+ in GMV and growing fast
- Funding: MavX has raised seed funding from top-tier global VC funds and leading industry veteran angels
About the Role
Company is looking for a Tech Leader to oversee the tech org and own the entire building of the V1 product.
What will you do:
- Creating the marketplace product that helps brands and influencers
- Designing the tech architecture, roadmap and vision
- Hiring the right team to achieve product-market fit and the vision
- Get involved in brainstorming and problem solving to solve critical product and business problems
What will you need:
Skills:
- Strong and demonstrated technical skills
- Ability to hire and manage a team of coders
- Cross-functional collaboration with product, business, design folks
Attitude:
- Bias for quick action - progress over process
- High empathy for small creators and small D2C brands
- First principles thinking and a problem solving mindset
- Strong accountability and ownership mindset
What will you gain:
- Creating tech vision from scratch
- Build in a fast-paced environment and test impact directly with users
- Experience the thrills of 0-1 and PMF discovery
- Work with a smart, young team that is highly committed to the mission
About Appitsimple Infotek
Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo – a virtual phone system, and SoftwareSuggest – a software recommendation platform.
We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.
To know more: https://appitsimple.com/
About Software Suggest
SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.
To know more: https://www.softwaresuggest.com/
Roles & Responsibilities :
Prospect & Engage: Identify and engage potential customers in the target market(both domestic and international).
Compelling Presentations: Deliver persuasive sales presentations and product consultations.
Customer Understanding: Grasp customer needs and convey product value effectively.
Contract Management: Efficiently handle contracts and terms.
Sales Targets: Meet or exceed sales targets for revenue growth.
Customer Relations: Build strong relationships with B2B customers, serving as their main point of contact.
Tailored Solutions: Comprehend customer objectives and offer customized solutions.
Ongoing Support: Provide consistent support and check-ins for customer satisfaction.
Feedback Loop: Act as a bridge between customers and the product development team, offering valuable insights.
Requirements:
Proven Success: Demonstrated success in B2B sales, preferably in SaaS.
Communication Skills: Excellent communication and negotiation skills.
Technical Acumen: Strong technical understanding of SaaS products.
Customer-Centric: Passion for delivering exceptional customer experiences.
Leadership: Ability to mentor and lead sales professionals.
Problem Solver: Strong problem-solving skills for technical and business challenges.
Collaborative: Effective collaboration with cross-functional teams.
Innovative: Analytical thinking and innovative problem-solving.
Organized: Strong organizational and time management skills.
Perks of Working with Us!
5-day Workweek
Unlimited Paid Leave Policy
Uncapped Performance-Based Incentives
Reward & Recognition Programs
Annual Company Retreats
Employee Referral Rewards


Urgently Hiring for the role of:- Lead Engineer - Java Full Stack
Location:- Pune, Hyderabad (Hybrid Mode)
Roles and Responsibilities
• Candidate should have 5+ years of real-time project experience.
• Should work and collaborate directly with Clients.
• Should be able to discuss with Architects and Tech Leads, understand the design and convert them to a workable code.
• Should adhere to all code quality tools and processes.
• Should be able to guide and mentor junior developers in the team.
• Self-initiated to propose and take up process and delivery improvement activities.
• Help the team in achieving the overall sprint commitment.
Required Skillset
• Excellent communication, interpersonal, and problem-solving skills.
• Team Mangement Experience
• Backend: Java8, Spring Boot, RESTful Services, Mockito for unit testing.
• Frontend: ReactJS, Redux or React Context, JEST for unit testing.
• Database: MySQL or any relational database.
Technical Skills (NICE TO HAVE)
• AWS, MongoDB, AngularJS, PHP
Job Description :
• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.
Note : Night Shift
Time : 6:30PM - 4:30AM
Fluent english is must
We have urgent requirement for Collibra Expert in Persistem System Ltd
Job Description:
Expert in Collibra for implementation of Governance workflow, data cataloguing, data lineage, integrations, data assets etc.
Well versed with Message events
Understand Data modelling and have good knowledge in other areas of data governance.
Setting up Collibra on cloud (preferred) and on onprem
Must have understanding on defining data policy and standard
Collibra certified
Strong Knowledge on Databases
Knowledge of Insurance/Claims domain would be good to have
Responsibilities
- Design and implement Azure BI infrastructure, ensure overall quality of delivered solution
- Develop analytical & reporting tools, promote and drive adoption of developed BI solutions
- Actively participate in BI community
- Establish and enforce technical standards and documentation
- Participate in daily scrums
- Record progress daily in assigned Devops items
Ideal Candidates should have
- 5 + years of experience in a similar senior business intelligence development position
- To be successful in the role you will require a high level of expertise across all facets of the Microsoft BI stack and prior experience in designing and developing well-performing data warehouse solutions
- Demonstrated experience using development tools such as Azure SQL database, Azure Data Factory, Azure Data Lake, Azure Synapse, and Azure DevOps.
- Experience with development methodologies including Agile, DevOps, and CICD patterns
- Strong oral and written communication skills in English
- Ability and willingness to learn quickly and continuously
- Bachelor's Degree in computer science

Backend skills,java development,HTML,MVC,JAVA SCRIPT,SPRINGBOOT
SAP B1 Developer
Candidate Profile:
- Degree or comparable in the computer science area Experience with ERP systems, ideally SAP.
- Experience with object-oriented development in Java and/ or C# and/ or Vb.net.
- Very good knowledge in front and backend web development (JavaScript, HTML5, CSS).
- Experience with web services (REST, SOAP).
- Database Application Knowledge (SQL)
- Knowledge in handling of data formats (JSON, XML)
- Experience with version control systems (GIT, TFVC)



