
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

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Are you looking for something new and exciting to challenge your skills and upgrade your career?
If you're passionate about Automation testing and eager to make a meaningful impact, this opportunity might be the perfect fit.
Position: Sr. QA Engineer(#cypress )
Skills: API testing, Cypress Automation, Selenium, CI/CD.
Experience: 4+ Years
Location: Ahmedabad / Hybrid.
Apply quickly from below URL-
Check below for more INFO-
Company Description:
Simform is a product engineering company that helps organizations solve complex software engineering problems and develop competitiveness and agility using software. Since our founding in 2010, we have worked with small startups, Fortune 500 companies, and progressive enterprises around the world. Our Product Innovation Center transforms engineering bottlenecks into growth drivers, identifying and solving critical business challenges using proven technology practices. With remote agile teams of engineers, we maintain each client's company culture and work in line with each client's strategic goals. Follow Insights - https://www.simform.com/blog/
Qualifications:
- Overall experience in Automation should be relevant 4+ Years.
- Bachelor's degree in Computer Science or a related field, or equivalent experience
- 1.6+ years of experience working with Cypress.io for end-to-end test automation
- Strong experience with JavaScript, HTML, and CSS
- Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines
- Experience with Git and Jenkins is a plus
- Demonstrated ability to write high-quality, maintainable code and experience with unit and end-to-end testing
- Good verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders
- Should be able to work in a dynamic environment.
- An eye for detail and a track record of delivering high-quality work on time
Why Simform?:
- Flat-hierarchical, friendly, engineering-oriented, and growth-focused culture.
- Flexible work timing, 18+12 leaves, Leaves for life events, Flexibility
- Free health insurance
- Office facility with large fully-equipped game zone, in-office kitchen with affordable lunch service, and free snacks.
- Sponsorship for certifications/events, library service, and the latest cutting-edge tech learning.
BCS Care EMEA Agent
WHAT YOU'LL DO
- Support customers by providing helpful information, answering questions, and responding to complaints.
- Knowledge of how to talk and communicate effectively.
- Think fast and understand situations and come up with the best possible solution.
- First point of contact for photographers, clients and customers majorly through Chats/Emails.
- Quick in responding to Live chats and Inbound Calls
- Work effectively with the team.
WHAT YOU'LL NEED
- 2 to 5 years of experience.
- Comfortable with rotational shifts if needed.
- Telephone ease
- Prior experience in Customer Service - Voice or Semi voice
- Fluent English and excellent communication
- Rigorous, hardworking, but fun
- Challenging & Goal oriented mindset
- Prior experience in customer relationships is a plus.
- Basic French language written and spoken language is a plus.


2. Working on maintenance and SEO optimization of existing websites
3. Working with the team to manage, optimize, and customize multiple web applications.
4. Fixing bugs of existing websites.
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Dec'21 and 15th Jan'22
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
-Marketers are responsible for planning, creating, and executing marketing campaigns to expand their company’s reach and potential customer pipeline.
- A marketing job description should include the necessary qualifications, responsibilities, and skills required for success in the role.
- Looking to grow your marketing team? As you embark on the hiring process, don’t neglect the importance of providing clear, well-written job descriptions for your team’s open roles.
Job Description:
We are seeking an experienced Flutter Developer with a passion for creating high-quality mobile applications in the Trading industry. The ideal candidate will have experience working on trading products and will possess a strong understanding of financial markets, trading platforms, and tools. Additionally, the candidate should have experience with the Flutter framework and will possess a range of relevant skills to help them succeed in this role.
Responsibilities:
- Design, develop and deploy high-quality mobile applications for trading products using the Flutter framework.
- Collaborate with product managers, designers, and other stakeholders to define product requirements and specifications.
- Write high-quality, maintainable code that adheres to industry standards and best practices.
- Develop and maintain automated testing frameworks to ensure the quality of the application.
- Optimize application performance for mobile devices and ensure a smooth user experience.
- Stay up-to-date with industry trends and developments to ensure that our products are competitive and innovative.
- Collaborate with the development team to ensure that applications are deployed and maintained according to established processes and procedures.
Requirements:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related field.
- 3+ years of experience in mobile application development, with a focus on trading products.
- Strong experience with the Flutter framework and related technologies.
- Experience with reactive programming using streams and bloc patterns.
- Familiarity with financial markets, trading platforms, and tools.
- Knowledge of API integration and RESTful web services.
- Experience with version control systems such as Git.
- Familiarity with agile methodologies and practices.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
Required Skills:
- Strong experience in developing mobile applications with Flutter
- Experience in developing Trading products
- Strong understanding of Dart programming language
- Experience with RESTful APIs and JSON
- Experience with state management libraries like BLoC, Provider, and Riverpod
- Knowledge of Material Design Guidelines and Human Interface Guidelines
- Familiarity with Agile methodologies and development practices
- Excellent problem-solving skills and ability to troubleshoot complex issues
- Ability to work independently and as part of a team
Preferred Skills:
- Experience with Firebase and Firestore
- Experience with integrating third-party APIs
- Knowledge of GraphQL
- Familiarity with charting libraries like MPAndroidChart and Fl_chart
- Experience with automated testing frameworks like Flutter Driver and Mockito
If you are a skilled Flutter Developer who has worked on Trading products and is passionate about building robust and scalable mobile applications, we would love to hear from you!
- Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
- The candidate will be responsible for the testing of web-based applications.
The candidate will also act as the Business Analyst for the project.
The eye-catching ability to find bugs from a client’s perspective. - Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
- Good understanding of software development life cycle.
- Familiar with Database testing; good reporting & documenting skills.
- Good analytical skills with Out of the box thinking and can do attitude.
- Should be flexible and adaptable
- Good Problem-solving and Troubleshooting skill
- Will be responsible for creating Test cases and creating Client & Internal Reporting.
Role & Responsibilities
- Understand project specifications and develop work planning schedule for projects.
- Prepare cash flow timeline for various projects.
- Generate Daily, Weekly, Monthly Progress Reports.
- Keep a track of time overrun and cost overrun.
- Keep a track of the project and flag short falls.
- Prepare plan for the Execution team.
- Coordination with site team to ensure smooth running of the project.
- Prepare micro plan.
- Preparation of Site Logistic Plan.
- Preparation of Master project Schedule
- Preparation of Cash flow.
- Resource Planning (Man, Material, Machinery)
- Schedule Tracking
- Preparing MIS Reports
- Preparing Delay Analysis, Hindrance report.
- Should be proficient in using Primavera(P6) & MS Project software.
- Should have good working knowledge of design, procurement and construction/ field services workflow processes.
- Should have the ability to work independently in a multidisciplinary team environment.
- Experience in Pro-Services Cost Controls & Monitoring would be an added advantage.
Requirement
- Candidates working in the construction industry are preferred.
- 4-5 years of relevant experience.
- E. / B.Tech Civil.


- Create elegant, efficient and maintainable software to support and extend our current products.
- Solve complex architectural challenges when implementing new features.
- Integrate with databases, file systems, cloud services when delivering scalable solutions.
- Troubleshoot and fix reported customer issues, delivering software patches as needed.
- Assisting in making design decisions based on performance, scalability, security, and future expansion.
- Communicating and collaborating with management, product, QA teams.
Job Location : Gurgaon (Sector 15)
What will help you thrive in this role?
- Degree in Computer Science, similar technical field of study or equivalent practical experience.
- Proficiency in web development using any of the languages: PHP, NodeJS or Golang.
- Should possess a solid grasp of object-oriented programming, system architecture & design, databases, development, and testing methodologies.
- Good in Design (HLD and LLD).
- Good in Database schema design.
- Good to have experience with AWS or Google Cloud or Azure and serverless architecture.
- Excellent verbal communication skills.
- Track record of delivering successful products as an engineer.
- Experience with large applications of some scale will be a plus.
- Ability to deep dive, understand & improve the legacy code.
- Domain knowledge of supply chain & retail industry is a plus.
- Expertise in Database Administration on Production Servers with server configuration, performance tuning, and maintenance with outstanding troubleshooting capabilities in Cloud – AWS / Azure.
- Efficient in Architecting, Configuring, Maintaining, Monitoring, Troubleshooting SQL Servers.
- Strong understanding of SQL database structures, principles, and practice
- Strong experience handling Backups, Restores, Corruption, and Disaster Recovery scenarios.
- Experience in installing and configuring SQL Server databases of different versions.
- Experience in Performance Tuning and Optimization, backups, restores, recovery models. Writing & optimizing SQL statements, partitioning, clustering, HA, DR. Experience in DMV & DDL queries.
- Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end.
- Skilled in working with large volumes of data and loading data from multiple sources.
- Knowledge of reporting and query tools and practices.
- Knowledge of indexes, index management, and statistics.
- Skilled in deploying database change scripts
- Scheduling database backups, taking full and Transaction log backups.
- Automate SQL server tasks (SQL jobs, Windows scripts, etc.)
- Exposure to MySQL will be an added advantage.
Soft skills:
- Mission led. Someone who buys into the mission of a company and the problem they are solving. The company is growing fast and have a tonne of things they need to achieve; they want people that are bought in for the long term and believe in what they’re doing.
- Pragmatic thinker. You have a structured approach to situations, if you do not know the answer, you’ll know how to find it out.
- Open to change. You are able to work in a fast-paced environment where priorities can change instantly, and you are able to adjust.
- Technologist. Someone that is passionate about what they do and experienced in server operating systems and application deployment, configuration, and maintenance.
- Communication and Presentations skills.

