
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

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Developer - Minimum IT experience 6 years with 4 experience in UI path
UI Path proficient developers accustomed to UIpath studio , orchestrator to develop Web/Citrix/Windows applications unattended/attended automations in an agile environment.
• Provide UIPath SME support and assist the RBS team with bots development.
• Design the automation process,
• Develop bots for the identified process steps
• Testing of bots
• Deployment of Bots in production
• Bug fixes.
Preferred skill combination – certification in Power automate as well as previous experience of automation on Workday and ServiceNow integration.
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Description
We are looking for a skilled MongoDB Database Administrator (DBA) to support and maintain client database systems within our services organization. The MongoDB DBA will be responsible for managing day-to-day database operations, ensuring optimal performance, security, and availability of database environments. This role requires working closely with clients, stakeholders, and teams to resolve issues, implement changes, and deliver database solutions that meet business and technical requirements.
Location - Onsite Navi Mumbai
Employment Type: Full-time
Key Responsibilities:
- Install, configure, and manage MongoDB EA on-premise databases for applications, ensuring high availability and optimal performance.
- Implement and maintain MongoDB database clusters, including replica sets and sharded clusters, ensuring data distribution and fault tolerance.
- Perform regular database performance tuning and optimization to maximize query efficiency and reduce response time.
- Implement backup and recovery strategies to ensure data availability and minimize downtime.
- Monitor and troubleshoot MongoDB database issues, including performance bottlenecks, query optimization, and replication problems.
- Execute and support version upgrades and migrations.
- Document database configurations,and troubleshooting steps to maintain a comprehensive knowledge base.
- Provide guidance and troubleshooting support on MongoDB
- Provide regular updates to stakeholders on issue status.
Requirements:
- Proven work experience as a MongoDB Database Administrator, with a focus on setting up and managing MongoDB databases.
- Strong understanding of MongoDB architecture, including replica sets, sharded clusters, and data distribution.
- Proficiency in MongoDB database performance tuning and optimization techniques.
- Experience with MongoDB backup and recovery strategies, including point-in-time recovery and disaster recovery procedures.
- Knowledge of MongoDB security features and best practices for securing MongoDB databases.
- Familiarity with MongoDB monitoring and diagnostic tools, such as MongoDB Cloud Manager, Ops Manager, or third-party solutions.
- Strong problem-solving and troubleshooting skills, with the ability to identify and resolve complex database issues.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- MongoDB certifications (e.g., MongoDB Certified DBA) are highly desirable.
- Bachelor’s degree in Computer Science, Business, or related field with 5+ years of relevant experience.
Education and/or Experience:
Graduation/Post Graduation with minimum 1 to 3 years’ experience in the complete recruitment life
cycle for sourcing the best talent from diverse sources after identification of manpower requirement.
Language Skills: Proficiency in English (Written and Verbal)
Good understanding of MS Office.
JOB DESCRIPTION
Objectives:
1. Experience in Social Media Hiring and Boolean/String Searches & Talent Mapping
2. Updating candidate records and job postings in Applicant Tracking Systems.&
coordinating interview drives on a specified date
3. Regular meeting with the Hiring Managers to discuss the details about the
requirements and about their hiring plan.
4. Working on the sourcing plans for recruitment, referral schemes, vendor management etc
5. Involve in market analysis to provide inputs to delivery and to the
current market scenario and suggest alternate ways to successfully fulfill the positions
when faced with challenges.
6. Managing Pipelines.
7. Candidate Management.
8. Facilitating the initial round of screening, appraising the candidate on company
expectation and negotiating salary and perks.
9. Pre-employment check and Employment E-flow Process handing
About Us
At Tequity, we specialize in end-to-end product development, delivering insightful research, user-centric design, and scalable engineering solutions. Our dedicated team of product managers, designers, and engineers work collaboratively to ensure your business achieves its goals.
Job Description
We are seeking a skilled Senior QA engineer to join our team. In this role, you will be responsible for working with development teams and product managers to test software solutions.
Roles and Responsibilities:
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Collaborate with internal teams (e.g. developers and product managers) to identify system requirements.
- Create detailed, comprehensive and well-structured test plans and test cases.
- Setup testing SoPs to ensure catch 95% of all bugs before it reaches the clients in the first 6 months.
- Hire and train at least 3 QA engineers in the first 6 months.
- Leverage LLMs (gen-AI) to set-up testing pipeline to increase basic testing productivity by 50% in the first 6 months.
- Track quality assurance metrics, like defect densities and open defect counts.
- Stay up-to-date with new testing tools and test strategies.
Requirements
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
- 5+ years of experience as a software QA engineer.
- Should have led multiple teams and have worked on large scale projects.
- Strong knowledge of software QA methodologies, tools and processes.
- Hands-on experience with both white box, black box testing and automated testing tools.
- Solid knowledge of SQL and scripting.
- Experience working in an Agile/Scrum development process.
Benefits
- Competitive salary and benefits.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- Excellent Communication Skills required
- Minimum 6 months in international sales process or 1 year in customer support
Perks
- Salary On 1st
- Incentives upto 1 lakhs
Our client owns and operates multiple brands in the personal advice industry connecting customers to advisors through its proprietary marketplace platform. Their platform has enabled 50+ million conversations with independent experts across a number of fields including relationship advice, spiritual advice, life coaching, and career advice.
Our client is based in San Francisco, USA, and is expanding in Bangalore to bring in top talent and build out exciting new features for their customer-facing e-commerce products. They are looking for top test/quality assurance (QA) engineers to ensure their very high-quality bar is met and raised. As a Quality Assurance Engineer, you will develop and execute feature and regression test suites to ensure product quality.
Role & Responsibilities:
- Work closely with a scrum team and collaborate in all stages of the Software Development Life Cycle (SDLC)
- Key contributor for manual end-to-end functional & regression testing"
- Review feature specifications and design documents and provide timely and meaningful feedback
- Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
- Estimating, prioritizing, planning, and coordinating testing activities with the rest of the QA team along with releases
- Identify, record, document, and track bugs
- Collaborate with internal teams (e.g. developers, product managers, stakeholders) to identify requirements and communicate progress & releases
Desired Skills & Experience:
- At least 5 years of experience in Software Quality Assurance / Software Development
- Experience in agile & scrum methodologies
- Ability to write clear and comprehensive acceptance criteria, test plans, and test cases
- Hands-on experience with both white box and black box testing
- Excellent communication skills
- Knowledge of SQL scripting
- BS degree in Computer Science/Engineering or a related subject is a plus
- Automation experience within the Selenium framework (Java) is a plus
- Performance (stress/load) testing is a plus
Perks & Benefits:
- Friendly, talented, collaborative, and entrepreneurial team
- Competitive and comprehensive benefits and perks
- Generous holiday and PTO policies
- Training and development opportunities and allowance
- Fun and inclusive digital, and (in the future) in-person events
- Employee groups - DEI committee, fun committee, wellness group, and more
- Flexible remote work
The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.
A team of over 100 employees is powered by their diverse perspectives and company core
values:
- They are humble. They believe the best result is achieved by leveraging others perspectives
- They think like owners. They make decisions that optimize for the greater good of the organization
- They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations
The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Location – Kochi
Must have experience in . ASP.Net MVC, NET Core, C#, JavaScript, JQuery, SQL
*Knowledge in Power BI would be a add on.
* Experience in upgrading, configuring and debugging existing systems
* Providing technical support for web, desktop and mobile applications
*Proficient in writing clean, scalable code using .NET programming languages
*Develop documentation throughout SDLC
*Serve as an expert on applications and provide technical support
*Revise, update, refactor and debug code to improve existing software
* Analytical mindset & problem solving aptitude & implementing the best solution as per needs
* Superior communication skills as the role involves daily client interactions
- We are looking for techies with a passion to develop high-performance web applications.
- If you are interested and looking to build scalable and high-performance apps, then join us. We are building web app based on React with server-side rendering. For mobile, we are building PWA.
Roles & Responsibilities :
1. Build scalable web applications using ReactJS, Redux and other related libraries.
2. Integrating back-end API's with front-end.
3. Build reusable code and libraries for future use.
4. Optimize application performance and reduce page loading speed.
5. Solid experience in architecting and implementing highly scalable front-ends in modern technologies such as React or Vue.
6. Gathering requirements from design and technical staff and client on web development needs/Defining effective solutions for business and process problems.











