
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

Similar jobs
B29 Media is a performance-focused digital marketing agency helping digital-first brands scale profitably through paid media.
We partner with digital-first brands across Australia, India, and the USA to drive measurable growth through Meta, Google, and TikTok ads.
We’re a fast-growing team with a strong culture of ownership, experimentation, and learning.
If you’re passionate about media buying, analytics, and creative testing — you’ll love working with us.
🎯 What You’ll Do
- Assist in planning, launching, and optimizing Meta Ads (Facebook/Instagram), Google Ads, and other performance campaigns.
- Conduct audience research, competitor analysis, and creative testing.
- Monitor campaign performance, analyze data, and generate actionable insights.
- Collaborate with creative and strategy teams to refine messaging and ad angles.
- Prepare client reports and performance summaries.
- Learn, test, and implement best practices in paid media.
- Support business development activities such as researching potential clients, preparing pitch decks, helping with outreach, and managing CRM tools.
✅ What We’re Looking For
- 0–2 years of experience in paid media or digital marketing (internship or freelance experience also counts).
- Basic understanding of Meta Ads Manager and/or Google Ads is a plus.
- Strong interest in performance marketing, especially for e-commerce brands.
- Analytical mindset and love for numbers.
- Good communication skills and a willingness to learn fast.
- Bonus: Knowledge of Figma, ChatGPT, or any creative/ad tools.
🌟 Why Join Us?
- Work directly with international digital-first brands.
- Fast-paced learning across strategy, media buying, and creative testing.
- Mentorship and growth opportunities in a lean team.
- Flexible remote work setup.
- Real responsibility from Day 1.
- Experience with Cloud native Data tools/Services such as AWS Athena, AWS Glue, Redshift Spectrum, AWS EMR, AWS Aurora, Big Query, Big Table, S3, etc.
- Strong programming skills in at least one of the following languages: Java, Scala, C++.
- Familiarity with a scripting language like Python as well as Unix/Linux shells.
- Comfortable with multiple AWS components including RDS, AWS Lambda, AWS Glue, AWS Athena, EMR. Equivalent tools in the GCP stack will also suffice.
- Strong analytical skills and advanced SQL knowledge, indexing, query optimization techniques.
- Experience implementing software around data processing, metadata management, and ETL pipeline tools like Airflow.
Experience with the following software/tools is highly desired:
- Apache Spark, Kafka, Hive, etc.
- SQL and NoSQL databases like MySQL, Postgres, DynamoDB.
- Workflow management tools like Airflow.
- AWS cloud services: RDS, AWS Lambda, AWS Glue, AWS Athena, EMR.
- Familiarity with Spark programming paradigms (batch and stream-processing).
- RESTful API services.


Position Description:
TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions. As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.
Responsibilities:
- Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
- Communicates with project manager/client to identify application requirements.
- Ensures applications meet the standards and requirements of both the client and project manager.
- Conducts tests of the application for functionality, reliability and stabilization.
- Deploys/implements the application to the client.
- Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
- Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
- Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
- Demonstrate professionalism and leadership in representing the Company to customers and vendors.
- Core PureConnect handler development & maintenance.
- Monitor and respond to system errors. Participate in on-call rotation.
- Follow-up on and resolve outstanding issues in a timely manner.
- Update customer to reflect changes in system configuration as needed.
- Understand system hardware/software to be able to identify problems and provide a remedy.
- Handle TAC/Engineering escalations as directed by the team lead or team manager.
Requirements
- Bachelor’s degree in computer science, business, or related area.
- 3+ years of relevant experience and proven ability as a software developer.
- Experience with the Microsoft development platform.
- Experience with .NET Framework.
- Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
- Deep Understanding of application architecture.
- Familiarity in data modeling and architecture.
- Deep expertise and familiarity with the Pure Cloud development platform.
We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

- Ability to work in an existing codebase and collaborate with a diverse team
- Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
- Intimate knowledge of crafting highly performant database queries
- Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
- A mindset towards building systems for the cloud and DevOps fundamentals
- Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
- Focus towards building security, performance, and scalability into services from the beginning
- Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions
Location : Una Diu
IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO )
Title: Content Writing Specialist
Experience: 2+ years
About the role:
We are looking for a skilled content writer who can compose short-form and long-form content in clear, concise, and conversational language. As part of your role, you’ll craft compelling, original, well-researched, and benefit-centric content. Within our brand guidelines and style guide, you will have complete creative freedom in execution.
Responsibilities:
- Develop, write, and deliver TOFU (top-of-funnel) and MOFU (middle-of-funnel) content in the form of Use case blogs, Primary (surveys, insights from industry experts/clients), and Secondary research based articles, and various other forms of marketing material.
- Work with the SEO team to ensure content optimization for better reach.
- Coordinate with the design team to deliver readable and consumable content.
- Collaborate with internal teams and external stakeholders to understand the use cases and functionalities of the solution.
- Present and sell work. Provide a point of view and express it well.
- Consistently work towards tracking and improving individual performance based on set parameters.
Requirements:
- B.A. in English, Journalism, Communications, or related field.
- 2+ years of experience writing marketing copy for B2B customers. Tech experience helps.
- Basic SEO knowledge.
- Hands-on experience with WordPress.
- Strong communication skills. Knowledge of proper spelling, grammar, and punctuation.
- Flexibility and patience in the face of changing methods, objectives and content revisions.
- An optimistic attitude and drive for professional growth.
- A go-getter who is able to handle projects end-to-end.
If you feel you meet these requirements and are ready to take on the aforementioned responsibilities, please submit your resume along with an online portfolio of your published work. You can also share your work through web links and documents.
Good luck!



Net Engineer:
Job Descriptions: Senior .NET Cloud (Azure) Practitioner
Job Description Experience: 8-12 years (approx.)
Notice period : 15-20 days max.
Location :Chennai(1st preference),Bangalore and Hyderabad
Mandatory Skills
· Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#);
· Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6) Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ
· Good working knowledge on Azure Functions, Docker, and containers
· Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.
· Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc
· Experienced in Test-Driven Development, unit testing libraries, testing frameworks.
· Good knowledge of Object Oriented programming, including Design Patterns
- Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.
· Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must
· Solid analytical, problem-solving and troubleshooting skills
Desirable Skills:
· Certified Azure Solution Architect Expert
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-900-exam-preparation-microsoft-azure-fundamentals-524%2F&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=sjIg554Fzuhah%2BLm1FC7znr9WrbVWw8PuvmoYbeDDmc%3D&reserved=0" target="_blank">Microsoft Certified: Azure – Fundamentals Exam AZ-900
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-104-exam-preparation-microsoft-azure-administrator-1-1332%2F&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=U%2Fusuw7eB2%2BOcqrLLaFhFLUiPXKxsOFiMogcbeXk83o%3D&reserved=0" target="_blank">Microsoft Certified: Azure Administrator – Associate Exam AZ-104
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-204-exam-preparation-developing-solutions-for-microsoft-azure-1208%2F&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8NS7FvcbCzFhLiXHXvBVqSyC3e3ffjDNYH95UiQh1eY%3D&reserved=0" target="_blank">Microsoft Certified: Azure Developer – Associate Exam AZ-204
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23devops-engineer&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=c69xXIJIf480QdSEQ8VuIpQZIK2YSm4iI2D6arpWKCU%3D&reserved=0" target="_blank">Microsoft Certified: DevOps Engineer Expert (AZ-400)
o https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23solutions-architect&data=05%7C01%7C%7Cb1b4eb5832414d395d6a08dac6664f6b%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638040439967432270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gnCQGt%2Bnu9MJNaLRde%2FuEve0K8V8EJpVmjAUTrJKSDE%3D&reserved=0" target="_blank">Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
· Good understanding of software architecture, scalability, resilience, performance;
· Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar
Roles & Responsibilities
· Defining best practices & standards for usage of libraries, frameworks and other tools being used;
· Architecture, design, and implementation of software from development, delivery, and releases.
· Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.
· Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.
· Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team - Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;
· Should be able to work in an agile, dynamic team environment;


- Implement security and data protection solutions
Roles and Responsibilities:
- Assembling raw footage and transferring or uploading it to a computer.
- Following a script, screenplay or outline.
- Inputting sound to enhance footage, which may include selecting music and writing voice-overs.
- Inputting graphics to enhance footage.
- Digitally splicing film and video and synchronizing them into one rough cut file.
- Improving and correcting lighting, coloring and faulty footage.
- Working closely with directors to present a final product that matches the vision.
Skills and qualifications:
- Bachelor’s degree required.
- Training in multimedia and communications.
- Proficiency in editing software programs.
- General understanding of computers and digital equipment and knowledge of new and cutting-edge technology.
- Ability to take and follow directions, while also having a creative eye for improvement.
- 2-3 years of experience in Video editing.
Job: Full time
Salary: 5-6 LPA
Location: Mumbai

