Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
About SR UNIVERSE TECH
About
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Position: Team Leader
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/
Location: Vijayawada, Andra Pradesh
Language: English
Salary: 5 LPA to 6 LPA
We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.
Requirements:
• A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.
• Experience in sales is necessary.
• Strong sales ability, business acumen, and commercial awareness.
• Excellent communication, interpersonal, and customer service skills.
• Strong leadership abilities.
• Good time management, strategic planning, and organizational skills. Responsibilities:
• Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members.
• The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling.
• Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.
Data Science
Machine Learning (ML)
PythonAbout antuit.ai
Antuit.ai is the leader in AI-powered SaaS solutions for Demand Forecasting & Planning, Merchandising and Pricing. We have the industry’s first solution portfolio – powered by Artificial Intelligence and Machine Learning – that can help you digitally transform your Forecasting, Assortment, Pricing, and Personalization solutions. World-class retailers and consumer goods manufacturers leverage antuit.ai solutions, at scale, to drive outsized business results globally with higher sales, margin and sell-through.
Antuit.ai’s executives, comprised of industry leaders from McKinsey, Accenture, IBM, and SAS, and our team of Ph.Ds., data scientists, technologists, and domain experts, are passionate about delivering real value to our clients. Antuit.ai is funded by Goldman Sachs and Zodius Capital.
The Role:
Antuit is looking for a Data / Sr. Data Scientist who has the knowledge and experience in developing machine learning algorithms, particularly in supply chain and forecasting domain with data science toolkits like Python.
In this role, you will design the approach, develop and test machine learning algorithms, implement the solution. The candidate should have excellent communication skills and be results driven with a customer centric approach to problem solving. Experience working in the demand forecasting or supply chain domain is a plus. This job also requires the ability to operate in a multi-geographic delivery environment and a good understanding of cross-cultural sensitivities.
Responsibilities:
Responsibilities includes, but are not limited to the following:
- Design, build, test, and implement predictive Machine Learning models.
- Collaborate with client to align business requirements with data science systems and process solutions that ensure client’s overall objectives are met.
- Create meaningful presentations and analysis that tell a “story” focused on insights, to communicate the results/ideas to key decision makers.
- Collaborate cross-functionally with domain experts to identify gaps and structural problems.
- Contribute to standard business processes and practices as part of a community of practise.
- Be the subject matter expert across multiple work streams and clients.
- Mentor and coach team members.
- Set a clear vision for the team members and working cohesively to attain it.
Qualifications and Skills:
Requirements
- Experience / Education:
- Master’s or Ph.D. in Computer Science, Computer Engineering, Electrical Engineering, Statistics, Applied Mathematics or other related
- 5+ years’ experience working in applied machine learning or relevant research experience for recent Ph.D. graduates.
- Highly technical:
- Skilled in machine learning, problem-solving, pattern recognition and predictive modeling with expertise in PySpark and Python.
- Understanding of data structures and data modeling.
- Effective communication and presentation skills
- Able to collaborate closely and effectively with teams.
- Experience in time series forecasting is preferred.
- Experience working in start-up type environment preferred.
- Experience in CPG and/or Retail preferred.
- Effective communication and presentation skills.
- Strong management track record.
- Strong inter-personal skills and leadership qualities.
Information Security Responsibilities
- Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
- Take part in Information Security training and act accordingly while handling information.
- Report all suspected security and policy breach to Infosec team or appropriate authority (CISO).
EEOC
Antuit.ai is an at-will, equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, national origin or ancestry, gender identity, sex, age (40+), marital status, disability, veteran status, or any other legally protected status under local, state, or federal law.
RM Job Roles & Responsibilities:
1. Client Relationship Management: Build and nurture strong relationships with clients, understanding their real estate needs and preferences. Act as the main point of contact for clients throughout the real estate transaction process.
2. Client Consultation: Conduct detailed consultations with clients to understand their goals, preferences, and financial considerations. Provide expert advice on real estate market trends and investment opportunities.
3. Property Presentation: Showcase available properties to clients, emphasizing key features and benefits. Provide comprehensive information about the properties, including legal aspects and potential returns on investment
. 4. Transaction Facilitation: Facilitate the real estate transaction process, including property viewings, negotiations, and documentations. Collaborate with legal teams to ensure smooth and legally compliant transactions.
5. Market Analysis: Stay updated on local and regional real estate market trends. Provide clients with insights into market conditions, property values, and investment potential.
6. Customer Satisfaction: Ensure a high level of customer satisfaction by addressing client concerns and inquiries promptly. Seek feedback from clients and use it to enhance service delivery.
7. Client Retention: Develop and implement strategies to retain existing clients and encourage repeat business. Provide ongoing support and assistance even after the completion of transactions.
8. Market Research: - Conduct research on new and upcoming real estate projects, developments, and investment opportunities. - Provide clients with valuable insights into potential investment areas.
9. CRM Utilization: - Utilize Customer Relationship Management (CRM) tools to manage client interactions, maintain records, and track communication history. - Ensure accurate and up-to-date client information in the CRM system.
10. Compliance and Legal Understanding: - Stay informed about real estate laws, regulations, and legal requirements. - Ensure that all real estate transactions comply with legal standards and regulations.
11. Negotiation Skills: - Negotiate favorable terms and conditions for clients during real estate transactions.
12. Market Promotion: - Develop and implement marketing strategies to promote available properties and generate interest from potential buyers or investors. - Collaborate with marketing teams to create promotional materials.
13. Reporting and Analysis: - Prepare regular reports on client interactions, transactions, and market trends. - Analyze data to identify areas for improvement and strategic adjustments
Swift
Objective C
iOS App DevelopmentJob Description
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Responsibilities:
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
Skills
- Proficient with Objective-C or Swift.
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
- Familiarity with continuous integration
Education Qualification:
- Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
- Shouldn’t have Backlog or Arrear.
- Must have completed at least 3 month course.
Position: Lead Gen / Telemarketing Executive
Exp: 0.6 - 3 years.
Identifies prospects by generating leads
Calls prospective customers
Influences customers to buy services and products by following a prepared sales talk to give service and product information a
Completes orders by recording names, addresses, and purchases; referring orders for filling.
Secures information by completing database backups.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
The candidate must able to perform Setups in all instances under the guidance of team lead. Coordinate with the Onsite Functional team to write MD50s (Functional Design) for RICEW objects.
Perform and coordinate all testing cycles for Project costing and Billing modules.
Support users during data conversions, cutover, go-live, and hypercare.
Modules knowledge: Project Costing (Must) and Project Billing (Must), General Ledger (Good to have), Payables(Good to have), Receivables(Good to have).
Java
Spring Boot2+ years of experience developing web applications using J2EE.
2+ years of experience in Spring Boot.
Good knowledge of MicroServices.
Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
Working experience in Industry Standard protocols related API Security including OAuth is a must.
Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
Strong Shell scripting experience
Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
Strong collaboration and communication skills within distributed project teams
Excellent written and verbal communication skills
JavaSpring BootWhat You'll Do:
- Understand the upcoming development requirement of product in depth.
- Design product architecture as per vision, insights and concurred direction.
- Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
- Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
- Get involved in continuous maintenance of the product and get the bugs fixed in time.
- Coordinate the workflow between the UX Designers and front-end developers.
- Work on integrating flows with external tools - Segment, Branch, Clevertap.
Ideal Profile:
- Proficiency in Core Java & Spring framework.
- Expertise in Web Service technologies.
- Experience in building the architecture as per the product’s need.
- Experience in building REST APIs using Java/Spring.
- Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
- Experience in full life cycle development of a product (specifically mobile products) is a plus.
- Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
- Experience with security principles and frameworks.
- Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
- Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
- Should have worked in Agile methodologies.
- Good object-oriented and problem-solving skills.
- Strong communication skills along with the ability to work in a highly collaborative environment.
PHP
Laravel
CodeIgniter
C++Responsibilities:
- Design the architecture of new services to deliver timely communication from server to client and server to server, while still functioning alongside existing server components
- Describe and implement the communications across multiple network layers, considering performance, reliability, and flexibility with respect to the underlying infrastructure
- Enhance and expand the ORM layer of MZ’s in house web framework
- Craft software solutions for supporting flexibility in resource allocation, from compute to storage
- Serve as a technical leader for projects of year-long scope involving multiple contributors and customers
- Consult with technical operations on appropriate Kubernetes-based infrastructure design
- Design for performance, and measure the effects
- Review your colleagues’ code, and learn from their reviews as well
- Identify, document, and communicate best practices for the engineers who use the fruits of your labor
Requirements:
- 7+ years professional work experience
- BS or MS degree in Computer Science or a related technical field
- Must be proactive, self-directed, detailed and organized
- Proficient in PHP, C++, or Go
- Knowledge of relational databases and SQL, preferably MySQL
- Experience with in-memory NoSQL databases, such as Redis
- Ability to debug issues within custom code quickly
- Passion for developing scalable and maintainable software systems
Bonus Points:
- An open-minded and technology-agnostic approach to engineering
- Passion for performance debugging and benchmarking
- Real world experience developing distributed systems
Roles and Responsibilities-Technical support and sales of our software products.
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Only Female
Qualification - B.Com (commerce graduate) with basic computer knowledge. All our product are taxation related, so, commerce background is must and its software product, so basic of computer and basic working with internet is required.
Experience - Fresher - 1year
Location-Guwahati preferably but for experienced candidate work from home can be considered(Can be relocate in PAN India)
Mode of Interview-Telephonic and Webinar
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon