Voice process

About Us:

Stuvio is a dynamic creative hub dedicated to crafting impactful digital experiences. With a team-driven approach and a commitment to innovation, we spark conversations, drive positive change, and forge genuine connections, delivering tangible results. Our collaborative journey unites diverse perspectives, guiding brands toward meaningful and lasting impacts that transcend the conventional.

The Role:

As a Senior Frontend Developer at Stuvio, you will play a leading role in shaping the future of our web presence by driving innovation, mentoring junior developers, and delivering exceptional user experiences. You will leverage your deep technical expertise and leadership skills to guide the development process, ensuring the creation of high-quality, performant, and scalable web applications.

Responsibilities:

• Lead the development of complex web applications, ensuring technical feasibility, code quality, and adherence to best practices.
• Mentor and coach junior developers, providing guidance, feedback, and opportunities for growth.
• Oversee and drive projects forward, setting clear goals, managing timelines, and resolving technical challenges.
• Collaborate effectively with designers, back-end developers, and other stakeholders to ensure seamless integration and alignment.
• Stay up-to-date with the latest frontend technologies and trends, identifying opportunities for improvement and innovation.
• Contribute to the development and implementation of best practices and coding standards within the team.

Qualifications required for the Role:

• 3+ years of experience as a frontend developer with a proven track record of success.
• In-depth knowledge of HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Vue.js, Angular).
• Solid understanding of web development principles, architecture, and best practices.
• Experience with testing, debugging, and performance optimization techniques.
• Strong leadership, communication, and collaboration skills.
• Passion for mentoring and coaching others, fostering a positive and growth-oriented team environment.
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Why Join Stuvio:

• Make a real impact: Lead complex projects, mentor junior developers, and contribute to the overall success of our web development initiatives.
• Foster a culture of excellence: Share your knowledge and expertise, inspiring and guiding others to achieve their full potential.
• Stay at the forefront of technology: Explore and implement cutting-edge technologies to enhance our web applications and user experience.
• Embrace a dynamic culture: Thrive in a collaborative and supportive environment that values continuous learning and innovation.
• Competitive compensation & benefits: Includes flexible hours, unlimited leaves, and professional development opportunities.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.

Experience : 4 - 8 Years

Primary Skills

• BE/BTech/MTech with 1 year of experience in .NET Framework like C#.Net and ASP.Net
• Atleast 1 year of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc
• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills

• Ability to analyse the existing code in the application and identify the Program Logic
• Experience in implementing AJAX through Javascript/Jquery
• Experience in Creating Reports and Documents using Crystall Reports
• Experience in creating Front End Validations using JavaScript/Jquery
• Experience in doing Manual or Automated Test will be a plus

Desired Skills

• Good communication Skills
• Good conceptualization skills
• Good visualization ability
• Good analytical capability
• Quality focused
• Good problem solving ability

Location : Bangalore

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

• Strong proficiency with JavaScript & OOPS
• Knowledge of Node.js and frameworks available for it 
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Knowledge of AWS will be preferable

Responsibilities:

• Develop, improve, and maintain the Rumbl iOS app.
• Ensure the performance, quality, and responsiveness of the app.
• Work closely with designers, backend developers, and QA.
• Define, design, specify, develop, test and ship new features in a timely manner.
• Proactively identify design.
• Implementation errors, performance issues, and bugs.
• Work with the team and fix them e2e.
• Follow process workflows to ensure a smooth operation on a daily basis.
• Work as part of a cohesive and friendly team.
• Build and Release management.
• Exceptional work ethic and enthusiasm to work in a fast-paced development environment.
• Team players with a can-do attitude.
• Efficient Storage Management (Realm.io), State Maintenance, and Memory Management

Requirements:

• Excellent knowledge of iOS dev architecture and platforms.
• Expertise in UI/UX/Motion design transfer to code.
• Proficiency and experience in Swift and Objective C.
• Expertise working with cameras, sensors, low-level 2D and 3D graphics development.
• Experience with Core Data and Core Animation.
• Deep Knowledge of REST APIs, API call processing, and Client back end management.
• Familiarity with Facebook, Snapchat, Twitter, analytics, and other external SDK integration.
• Familiarity with Push notifications, Firebase, and GCM.
• Familiarity with Sketch+Zeplin.
• Experience with benchmarking and optimization.
• Proficient in using Git.
• Working knowledge of Jira integration.
• Proficient in TDD.
• Experience leading a feature to completion and release.
• API processing/Performance optimization.