
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

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About the Company
We are a global manufacturing organization specializing in precision-engineered products and laboratory-scale pharmaceutical machinery. The company serves international markets including North America, Europe, and Japan, and operates with a strong focus on quality, innovation, and continuous improvement. Employees benefit from a close-knit work culture combined with global professional standards, offering long-term growth and stability.
Role Overview
We are looking for a detail-oriented and dependable production professional to support manufacturing operations within our Machine Division. The role focuses on achieving production targets, improving productivity and quality, and optimizing manufacturing costs.
Qualifications & Experience
- Diploma / BE in Mechanical Engineering or Production Engineering
- 5–7 years of experience in machine manufacturing industries
- Experience in production operations at a middle-management level in a medium-sized manufacturing setup
Key Responsibilities
Production & Operations
- Achieve production targets with optimal utilization of manpower and materials
- Organize production and assembly areas for smooth workflow
- Implement Kaizen initiatives and maintain shop-floor discipline (1S, 2S)
Process & Quality Improvement
- Review daily production, assembly, and quality issues
- Drive continuous improvement in manufacturing and assembly processes
- Ensure final product acceptance at QC and packing stages
Manufacturing Execution
- Oversee in-house shop floor activities including machining, welding, fabrication, grinding, polishing, and laser marking
- Coordinate with Purchase, Stores, and Quality teams for material availability
- Ensure material issuance, production confirmation, and subcontracting follow-ups
Required Competencies
Technical / Functional
- Strong knowledge of machining and assembly processes
- Ability to read and interpret engineering drawings and tolerances
- Shop-floor planning and assembly scheduling skills
- Experience working with ERP systems
- Good communication skills in English
Behavioral
- Strong analytical and problem-solving ability
- Quality-focused mindset
- Consistent delivery of results
- Effective time management
- Team collaboration
Reporting Structure
- Reports to: Assistant Manager – Production
- Team size: Approximately 25 associates (permanent and contract staff)
What’s in It for You
- Opportunity to work with a growing global manufacturing organization
- Exposure to niche products for the international pharmaceutical industry
- Small-company culture with multinational professionalism
- Structured value and engagement programs
- Five-day working (alternate weeks)
- Medical insurance for immediate family
- Relocation and accommodation support for outstation candidates
Job Description: Product Analyst
We are looking for a Product Analyst who can operate at the intersection of product thinking, analytics, and problem solving. This is a hybrid role for someone who is comfortable working with data, understands how ecommerce businesses function, and can help uncover the "why" behind business or website performance changes.
This role is ideal for someone who enjoys solving real business problems, performing root cause analysis on live websites or running businesses, identifying actionable insights, and supporting experiments that improve outcomes. You will work with both internal teams and clients, alongside Product Managers and other analysts, to drive better decision-making through structured analysis.
What you will do
• Conduct root cause analysis (RCA) for issues affecting live websites and ecommerce businesses
• Analyze business, product, and website performance to identify trends, issues, and opportunities
• Build and maintain dashboards that help teams monitor key business and product metrics
• Perform exploratory analysis to generate insights and support decision-making
• Work with product and client teams to frame problems clearly and convert ambiguous questions into analytical investigations
• Support experimentation by helping define what should be measured, analyzing results, and identifying learnings
• Understand and work with event tracking and analytics implementations
• Collaborate with Product Managers and other team members to improve visibility into business performance
• Communicate findings clearly to both internal stakeholders and clients in a way that drives action
What we are looking for
• 2–4 years of experience in product analytics, business analytics, web analytics, or similar roles
• Strong understanding of ecommerce and web analytics
• Strong SQL skills
• Ability to go beyond data retrieval and focus on analysis, interpretation, and problem solving
• Good understanding of how to investigate changes in metrics, funnels, conversion, and business performance
• Strong structured thinking and ability to break down messy problems logically
• Comfort working across multiple business contexts and learning quickly
• Strong communication skills, especially the ability to explain insights and recommendations to clients and non-technical stakeholders
• A product mindset — someone who can think beyond reporting and connect data to user behavior, business outcomes, and next steps
Good to have
• Familiarity with Shopify
• Experience with A/B testing or experimentation analysis
• Basic understanding of attribution and broader marketing analytics
• Exposure to event tracking setup and analytics instrumentation
• Familiarity with dashboarding and analytics tools, with the ability to quickly learn new tools as needed
• Python or R exposure is a plus, but not required
Who will do well in this role
• Someone who is a strong problem solver
• Someone who enjoys finding answers in imperfect or ambiguous situations
• Someone who is curious, structured, and business-minded
• Someone who can move between product questions, business questions, and analytical investigations without getting stuck in just reporting
• Someone who is comfortable working in a client-facing environment and can present insights with clarity and confidence
Role details
• Role: Product Analyst
• Location: Remote
• Hiring location: India only
• Type: Full-time
OpenIAM is a leading Identity and Access Management (IAM) and Identity Governance (IGA) platform that helps organizations manage user identities, automate access provisioning, and enforce security and compliance policies across enterprise systems.
Our platform sits at the center of an organization’s IT ecosystem, integrating with systems like SAP, Active Directory, cloud platforms, and business applications to:
- Automate user lifecycle management (joiner/mover/leaver)
- Control access to critical systems
- Enforce compliance policies such as Segregation of Duties (SoD)
- Provide auditability and governance across the enterprise
Role Overview
SAP systems are among the most critical and complex applications in the enterprise. Integrations between OpenIAM and SAP enable organizations to:
- Provision and deprovision users automatically
- Manage roles and entitlements at scale
- Enforce compliance using SAP GRC (SoD controls)
- Reduce manual effort and operational risk
We are seeking a highly skilled SAP Integration Engineer to own and expand OpenIAM’s SAP integration layer.
This role is not just about building connectors — it is about enabling enterprise-grade identity automation and governance across SAP landscapes.
You will work across both:
- Existing production integrations (stability, performance, enhancements)
- New SAP module integrations (expanding platform capability)
Key Responsibilities
Integration Development & Maintenance
- Maintain and enhance existing integrations with:
- SAP S/4HANA
- SAP UME (User Management Engine)
- SAP NetWeaver / Fiori
- SAP SuccessFactors (.NET-based integration)
- Develop new integrations with additional SAP modules, including:
- SAP GRC (Access Control) – enabling SoD enforcement
- DBM (Dealer Business Management)
- MES (Manufacturing Execution Systems)
- EWM (Extended Warehouse Management)
- TM (Transportation Management)
SAP Integration Architecture
- Design and implement integrations using:
- OData APIs
- RFC/BAPI
- IDocs
- SOAP/REST services
- Ensure integrations are:
- Scalable
- Secure
- Aligned with IAM/IGA workflows
GRC / SoD Integration
- Integrate with SAP GRC Access Control to:
- Execute SoD checks during provisioning
- Support risk analysis workflows
- Align identity governance with SAP compliance controls
Environment & SAP Landscape Navigation
- Work within SAP environments (DEV, QA, PROD) to:
- Identify services and endpoints
- Obtain required access
- Troubleshoot integration issues
- Collaborate with SAP Basis and functional teams as needed
Cross-Functional Collaboration
- Partner with:
- IAM/IGA engineers
- SAP functional teams
- Customer IT teams
- Translate business and compliance requirements into technical solutions
Required Skills & Experience
Core Technical Skills
- 5+ years of experience with SAP integrations
- Strong proficiency in:
- Java (primary)
- .NET (secondary, especially for SuccessFactors)
- Hands-on experience with:
- OData, RFC, BAPI, IDoc
- REST/SOAP services
- Experience integrating with SAP S/4HANA
SAP Ecosystem Knowledge
- Experience with:
- SAP UME
- NetWeaver / Fiori
- SuccessFactors
- Strong exposure to:
- SAP GRC Access Control (critical)
- Familiarity with (nice to have but valuable):
- EWM, TM, MES, DBM
IAM / Governance Context
- Understanding of:
- User provisioning workflows
- Role-based access control (RBAC)
- Segregation of Duties (SoD)
- Experience with IAM/IGA platforms is a strong plus
Soft Skills / Profile
- Able to operate independently in complex SAP environments
- Strong troubleshooting and problem-solving ability
- Comfortable working with ambiguity and limited documentation
- Able to coordinate across technical and functional teams
Nice to Have
- Experience with SAP GRC SoD rule frameworks
- Exposure to SAP CPI / PI / PO
- Experience in hybrid (on-prem + cloud) SAP landscapes
- Prior experience with IAM platforms (OpenIAM, SailPoint, Saviynt, etc.)
What Success Looks Like
- Stabilizes and improves existing SAP integrations
- Successfully delivers new module integrations (GRC, EWM, TM, etc.)
- Enables scalable, automated identity provisioning across SAP
- Reduces manual processes and strengthens compliance posture
1.Wordpress Development
2.PHP Programming
3.OOPS Concepts in PHP
4.Advanced custom and Security Plugins
5.Good Problem Solving skills.
6. Ability to create/tweak existing plugins
7. Ability to create multiple dashboards apart from admin dashboard
8.Good Knowledge in DB - MySQL/PostGreSQL
9.Ability to debug Frontend applications
10.Http/REST
Good to have Understanding of:
1.Wordpress Hooks
2.HTML, CSS, JS, Github tools, AWS, Basics of React JS.,Github link
3. Ability to create API over existing plugin data
Skills Required:
- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills
Key Responsibilities:
Oversee the Day to Day running of Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.
These responsibilities can include:
1. Overseeing and developing an inventory management system to prevent stock outs
2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries.
3. Should have working experience in a cloud kitchen environment.
4. Should have worked on operational parameters of Swiggy & Zomato.
5. Should be able to handle cloud kitchen outlets.
6. Should be able to coordinate with vendors & stakeholders.
7. Coordinating with Operations Heads of other departments to ensure smooth operations
8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure customer satisfaction
9. Coordinating with Head Chefs to ensure Quality Control
10. Devising and presenting ideas and strategies, promotional activities
11. Ensure efficiency in Costing and Expenses
12. Locating new channels to increase revenue
Key skills for the role:
1. Candidates must be fluent in English.
2. Fluency in Hindi and Kannada are an advantage.
3. Communication skills and networking ability
4. Adaptability
5. Good teamwork skills
6. Strong attention to detail
7. Good organization and planning skills
8. Experience in a similar position would be an advantage
9. Analytical skills and the ability to recognize the demands on the side of the clients
- Be a hands-on user interface and visual designer for our toughest design challenges.
- Develop and detail visual designs and design specifications; drawing on existing high level designs and digital brand guidelines.
- Work alongside product, marketing, UX designers, copywriters, and developers to come up with complete design solutions.
- Review UX design documentation such as wireframes to identify gaps and issues and raise these within the team.
- Own the quality of visual design execution for your design directions as well as extend the existing design styles.
- Present and defend your work to colleagues, other teams, and management.
- Contribute to the development of our Design Club to promote learning, growth, comradeship and innovative thinking across the organisation.
Must Have:
- 2 or more years of experience and proven track record.
- An impressive portfolio of work that showcases excellent practical design skills including layout, colour, typography, and multi channel design.
- Full project lifecycle experience from concept through to completion.
- Experience designing for complex systems across Desktop and Mobile applications.
- Expert user of Sketch, Zeplin, Creative Suite, other tools of the trade.
- Ability to multitask, prioritise projects and communicate across teams, and take feedback positively to turn it into intuitive design solutions.
- Strong understanding of Design Systems.
- Creative ideas with a problem solving mindset.
Good to Have:
- Degree in a design-related field.
- Recognised UX / UI certifications.
- Experience working in an agile development process.
- Basic knowledge of HTML/CSS and JavaScript.
- Basic knowledge of analytics, including Google Analytics.
- Passion for sports.
Job Description
We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories. Over the past 3.5 years we’ve worked with brands like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Times Group, Digit, Wittyfeed, YourStory etc. along with 350+ brand companies like BookMyShow, UpGrad, Yulu, Paisabazaar, Zivame, Yatra, Bewakoof, Imarticus Learning etc. to create content that is meticulous and customized according to our clients' needs.
We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings and engage a wide spectrum of content creators, and to facilitate all our ambitions, we are planning to launch multiple product verticals and we are looking for a QA Engineer who has a keen eye for user interaction and production functioning, and a curious mind to tangle-and-untangle them.
- We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people and isn’t afraid to roll up their sleeves and get their hands dirty.
- If you think you have the spark and a constantly simmering pot of ideas, this is the chance for you!
Job Responsibilities:
- Take ownership of the testing, identifying issues and subsequent fixing in entire PDLC
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Conduct post-release/ post-implementation testing
- Quality review and signoff of new features
- Understand product architecture and functionality
- Create Test Case/Test script writing
- Should be ready to convert unvaried test cases into automated test scripts
- Create, maintain, and execute functional, regression, and exploratory tests
- Provide test case coverage and defect metrics to substantiate release decisions
- Provide support and assistance to business and users on reported production issues
- Creates temporary "work-arounds" for immediate customer/ end users issues
- Communicate with PMs and engineers on reported issues
- Participate in product discussions & refine the acceptance criteria
- Communicate high-value use cases and customer feedback to the product team
The ideal candidate must have -
- At least 2 years of practical experience in defining, developing, maintaining and executing test cases
- Prior experience dealing with full product development lifecycles and multiple releases
- Experience of working with Web, Mobile, and API Testing
- Basic understanding of good programming practices, architecture and design patterns
- Knowledge of Performance & Security Testing
- Solid analytical & problem-solving skills and experience of working in Agile process management methodology
- Should be excellent at communication, be able to explain ideas clearly.
- Must be extremely proactive and self-starter.
- Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.
Our client acts as a marketplace that helps in accelerating online growth by creating transformational digital experiences through measurable marketing campaigns.
The services offered by them include, but are not limited to, performance marketing, social media marketing, influencer marketing, website & app development, SEO, content development etc. Platforms they leverage include, Google Ads, Facebook Ads, Taboola, Outbrain etc.
Founded in 2017 and headquartered in Mumbai, our client, so far in their journey, has executed approx. 598 campaigns and served 23 industries, globally.
As a Sales Manager, you will be responsible for representing our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet their needs.
What you will do:
- Generating leads and building relationships by nurturing warm prospects and finding new potential sales outlets
- Managing and maintaining a pipeline of interested prospects and engaging sales executives for the next steps
- Identifying best practices to refine the company’s lead generation playbook
- Generating leads, cold calling, and emailing to generate new sales opportunities
- Identifying prospects' needs and suggesting appropriate products/services
- Building long-term trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seeking new business opportunities in the market
- Setting up meetings or calls between (prospective) customers and sales executives
- Reporting to Sales Manager with weekly, monthly, and quarterly results
Desired Candidate Profile
What you need to have:- Graduation(B.E/B.tech/Bcom/BCA etc), or MBA
- Min 2- 4 years of sales experience, with a history of exceeding lead targets
- Freshers with decent communication can also apply
- Strong communication skills via phone and email
- Proven creative problem-solving approach and strong analytical skills
- Strong desire and ability to scale up the business
- Prior experience as a sales development rep with a track record of achieving sales quotas










