
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.

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Job Title : Lead Java Developer (Backend)
Experience Required : 8 to 15 Years
Open Positions : 5
Location : Any major metro city (Bengaluru, Pune, Chennai, Kolkata, Hyderabad)
Work Mode : Open to Remote / Hybrid / Onsite
Notice Period : Immediate Joiner/30 Days or Less
About the Role :
- We are looking for experienced Lead Java Developers who bring not only strong backend development skills but also a product-oriented mindset and leadership capability.
- This is an opportunity to be part of high-impact digital transformation initiatives that go beyond writing code—you’ll help shape future-ready platforms and drive meaningful change.
- This role is embedded within a forward-thinking digital engineering team that thrives on co-innovation, lean delivery, and end-to-end ownership of platforms and products.
Key Responsibilities :
- Design, develop, and implement scalable backend systems using Java and Spring Boot.
- Collaborate with product managers, designers, and engineers to build intuitive and reliable digital products.
- Advocate and implement engineering best practices : SOLID principles, OOP, clean code, CI/CD, TDD/BDD.
- Lead Agile-based development cycles with a focus on speed, quality, and customer outcomes.
- Guide and mentor team members, fostering technical excellence and ownership.
- Utilize cloud platforms and DevOps tools to ensure performance and reliability of applications.
What We’re Looking For :
- Proven experience in Java backend development (Spring Boot, Microservices).
- 8+ Years of hands-on engineering experience with at least 2+ years in a Lead role.
- Familiarity with cloud platforms such as AWS, Azure, or GCP.
- Good understanding of containerization and orchestration tools like Docker and Kubernetes.
- Exposure to DevOps and Infrastructure as Code practices.
- Strong problem-solving skills and the ability to design solutions from first principles.
- Prior experience in product-based or startup environments is a big plus.
Ideal Candidate Profile :
- A tech enthusiast with a passion for clean code and scalable architecture.
- Someone who thrives in collaborative, transparent, and feedback-driven environments.
- A leader who takes ownership beyond individual deliverables to drive overall team and project success.
Interview Process
- Initial Technical Screening (via platform partner)
- Technical Interview with Engineering Team
- Client-facing Final Round
Additional Info :
- Targeting profiles from product/startup backgrounds.
- Strong preference for candidates with under 1 month of notice period.
- Interviews will be fast-tracked for qualified profiles.
Job Description:
About CueSpark
CueSpark (by DatePlatter) is a digital platform empowering service-based businesses — such as salons, caterers, artists, fitness trainers, and event professionals — to launch their own digital stores, manage bookings, and grow from local to global.
We are on a mission to digitize India’s service economy by providing tools for branding, customer engagement, and business automation.
Key Responsibilities:
- Identify and onboard vendors, service providers, and small businesses onto CueSpark Business Platform.
- Pitch CueSpark Business solutions to potential clients through field visits, digital channels, and demos.
- Generate and convert qualified leads in assigned regions.
- Build strong relationships with clients to ensure retention and upselling opportunities.
- Collaborate with marketing and product teams for feedback and market insights.
- Achieve monthly and annual sales targets with focus on growth and profitability.
Requirements:
- Minimum 2 years of experience in sales, digital marketing, or software/SaaS product selling.
- Strong communication and negotiation skills in Hindi and English.
- Proven record in achieving sales targets and managing client relationships.
- Own bike and valid driving license are mandatory for field visits.
- Self-driven, disciplined, and passionate about technology-driven business solutions.
What We Offer:
- Competitive fixed salary of Rs 15,000 + high-performance incentives (up to ₹10,00,000/year).
- Rapid growth opportunities within the company.
- Training on CueSpark Business products and tools.
- Exposure to India’s fastest-growing digital service ecosystem.
Visit: https://www.cuespark.com
Job Type: Full-time
Ability to commute/relocate:
- Sector-77 Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Master's (Preferred)
Language: English and Hindi (Preferred)
We are seeking an experienced Senior Backend Engineer to join our passionate team. If you have a strong background in backend development, a track record of delivering scalable and reliable solutions, and are eager to contribute to complex projects, we would love to hear from you.
Responsibilities:
- Design and develop robust, high-performance backend solutions using Python and related technologies.
- Lead the architecture and design discussions for major backend components and services.
- Collaborate closely with cross-functional teams to gather and analyze software requirements.
- Mentor and guide junior and mid-level engineers, fostering their technical growth.
- Review code and provide constructive feedback to ensure code quality and adherence to best practices.
- Identify and address performance bottlenecks, scalability challenges, and technical issues.
- Participate in sprint planning, task estimation, and agile development processes.
- Keep up-to-date with industry trends, tools, and best practices to continuously improve our backend systems.
- Drive the adoption of coding standards, design patterns, and engineering best practices.
- Collaborate with frontend engineers to ensure seamless integration between frontend and backend components.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Minimum of 4 years of professional experience in backend development.
- Strong proficiency in Python and backend frameworks like Django and Flask.
- In-depth knowledge of database systems, both relational (MySQL) and NoSQL (MongoDB, etc. ).
- Proven track record of designing and developing scalable and maintainable backend services.
- Experience with RESTful API design and best practices.
- Solid understanding of software architecture, design principles, and software development lifecycle.
- Previous experience leading or mentoring engineers is a strong plus.
- Strong problem-solving skills and a proactive attitude towards challenges.
- Excellent communication skills, both verbal and written.
- Familiarity with cloud platforms (e. g., AWS, Azure, GCP) and containerization (Docker) is a plus.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Nextyn is expanding and is looking for its next superstar - a research consultant. Please note - this is not related to financial or equity research. The role pertains to Market Research (Primary & Secondary)
The candidate must have:
- At least 3 years of experience working in market research.
- Must be capable of identifying and understanding new industries, globally and shortlisting research papers written by prominent researchers on the topic.
- Good communication skills to speak with end clients
- Prepare presentations to explain their findings to the end client
We're looking at immediate joiners or people with a maximum notice period of 15 days.
We have an urgent requirement for US IT Recruiter
Experience; 1-5yrs
Location: Navi Mumbai
The candidate should have good communication skills.
Well versed knowledge of US IT recruitment
Should have well knowledge of Immigration process and paperwork
geography, ABPs (Agents), LAs and customer’s location (as and when required).
You will be evaluated on your ability to build a strong distribution and sustainable network to meet
your business targets (No. of active, successful ABPs (Agents) and LAs, distribution build up and
overall premium targets).
As a team manager, you will accompany the team of ABPs on pre and post sales such as claim
settlement.
HDFC Life believes in technology driven sales and you will learn new technology/Mobility
enhancements, to comply with the Sales Management Process.
As a business development professional you will be uphold organizational values in every action
and ensure business ethics and integrity. You are expected to be compliant to regulatory and
statutory regulations








