Telecalling executive

We are looking for a motivated Inside Sales Executive to drive lead generation and client engagement. This role involves researching potential clients, identifying key decision-makers, and building strong relationships to develop new business opportunities.

The ideal candidate will be skilled in gathering information from multiple sources, initiating meaningful conversations with key decision-makers, and managing prospects through the sales cycle.

Key Responsibilities:

• Execute outbound lead generation activities across international markets (email, calls, LinkedIn, research-based outreach)
• Conduct cold calling and initial discovery conversations to identify and qualify potential opportunities
• Manage the pre-sales funnel from first contact through qualification and meeting/demo scheduling
• Maintain and grow a structured sales pipeline across multiple geographies.
• Accurately update and manage all activities, leads, and opportunities in the CRM.

Job Requirements:

Skills:

• Strong communication skills, both written and verbal.
• Ability to conduct independent research and effectively use information for targeted outreach.
• Strategic and analytical thinking with a consultative sales approach.
• Self-motivated, adaptable, and able to work in a fast-paced environment.
• Flexibility with international time zones as needed.

Experience: 1 to 3 years in lead generation, business development, or inside sales.

Growth Manager for key Accounts, Sales Operations, Multi geography sales co-coordination and operations, P&L responsible

Monitor sales metrics and manage the entire sales process across the team Lead and motivate the sales team to achieve and exceed specific goals Build a high-performance sales team to ensure customer satisfaction

Responsibilities

• Accountable for entire presales related activity such as Requirements Capturing, Analysis, Proposals, Estimation, Project Timelines
• International Sales (Inbound / Outbound)
• Solution Sales
• Business Consulting & Account Management
• Bringing expertise in client acquisition and contract negotiation along with relationship-building, and team leadership abilities.
• Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
• Quarterly/Annual revenue goal setting and resource planning to achieve them.
• Gathering requirements to understand the needs of clients, and their problem statements.
• Demonstrating solutions to stakeholders and getting closure by negotiating on price.
• Key Account Management for bigger revenue and becoming strategic partners
• Create effective strategies to target new markets after researching and analyzing competitor behavior, change in the market, etc.
• Work with the marketing team to increase engagement in target demographics
• Handle customer relations issues, enabling quick resolution and client satisfaction
• Managing and defining Outbound lead channels which includes data research on targeted companies, campaign management, and follow-up management.
• Attend networking events, community events, and hearings to generate leads
• Upsell additional products as the need arise

Desired Skill

• Knowledge of legalities and compliances in staff augmentation in the IT industry
• Proven ability to influence cross-functional teams
• Good communication skills

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

• Work with a team to provide end to end solutions including coding, unit testing and defect fixes.
• Work to build scalable solutions and work with quality assurance and control teams to analyze and fix issues 
• Develop and maintain APIs and Services in Node.js/Python 
• Develop and maintain web-based UI’s using front-end frameworks 
• Participate in code reviews, unit testing and integration testing 
• Participate in the full software development lifecycle, from concept and design to implementation and support 
• Ensure application performance, scalability, and security through best practices in coding, testing and deployment 
• Collaborate with DevOps team for troubleshooting deployment issues 

Qualification 

● 1-5 years of experience as a Software Engineer or similar, focusing on software development and system integration 

● Proficiency in Node.js, Typescript, React, Express framework 

● In-depth knowledge of databases such as MongoDB 

● Proficient in HTML5, CSS3, and responsive UI design 

● Proficiency in any Python development framework is a plus 

● Strong direct experience in functional and object oriented programming using Javascript 

● Experience with cloud platforms (Azure preferred) 

● Microservices architecture and containerization 

● Expertise in performance monitoring, tuning, and optimization 

● Understanding of DevOps practices for automated deployments 

● Understanding of software design patterns and best practices 

● Practical experience working in Agile developments (scrum) 

● Excellent critical thinking skills and the ability to mentor junior team members 

● Effectively communicate and collaborate with cross-functional teams 

● Strong capability to work independently and deliver results within tight deadlines 

● Strong problem-solving abilities and attention to detail

Years of experience:2-5 Years
Notice: Immediate -20 Days(Max)
What are we looking for?

• Bachelor's degree in Computer Science or equivalent practical experience.
• 2+ years of testing and automation experience.
• Experience with the following coding languages: Java or Python.
• Experience with test methodologies, writing test plans, creating test cases and debugging.
• Experience in creating test strategy - Functional, Non-Functional, Analytics and automation.

          Hands-on experience for UI automation using Selenium and Appium.

• Automation experience for REST-based web services using Java, TestNG, Maven, HTTPClient, REST assured, etc.
• Good to have load test experience using Jmeter/Gatling/ Any other tool.

• Expertise in python and OOPS
• Knowledge of FASTAPI and Rest API
• Knowledge of SQLAlchemy 
• Programming and Debugging Skills
• NoSQL skills will be advantage
• Cloud development and kubernetes knowledge is a plus
• socket.io programming 

About Us :

ImpactGuru.com, India's leading healthcare financing platform for patients raises money online for medical expenses via crowdfunding. It aggregates a large number of online payments to allow any individual requiring financial assistance to raise funds for medical expenses - be it cancer, transplant, accident, or any medical emergency.

ImpactGuru.com has already helped mobilize Rs 1,500 cr / US$200mm via crowdfunding along with its partners.

ImpactGuru.com was incubated at Harvard Innovation Lab in the USA in 2014.

ImpactGuru.com recently announced a $2mm Series A round, led by Apollo Hospitals Group, Currae Healthtech Fund, RB Investments (Singapore based VC Fund), Shorooq Investments (Middle East based VC Fund), Venture Catalysts (India's #1 angel investor group) with participation from various other investors from USA, Southeast Asia, and the Middle East.

ImpactGuru.com was recently awarded Best Technology Solution for Social Good by Economic Times Intelligent Health & Tech Awards, selected among top 5 early-stage startups in India by TiE, featured multiple times on CNBC Young Turks.

ImpactGuru.com was ranked among the top 21 Startups Globally to Watch in the space in which it operates by CB Insights. Impact Guru's senior management is led by Harvard, Wharton, Parsons, IIT, and IIM alumni with the founders recently being profiled in Fortune 40 under 40. If you are interested in being a part of a dynamic startup working at the intersection of financial services and healthcare which is making significant positive social impact to society, then Impact Guru is the right place for you.

Website : https://www.impactguru.com/
Team : https://www.impactguru.com/team

Location : Mumbai

Team Size : 300 +

We are scouting Asst Manager / Manager - Digital Marketing Analyst, Mumbai.

Responsibilities:

• Own end-to-end execution, measurement, reporting, and optimization of campaigns across channels with goals to increase New users Acquisition, Scale GMV across the campaign, and deliver platform GMV & ROAS
• Managing two verticals of Impact Guru business, one is online donation(E-commerce) & Lead Generation(Seekers).
• Lead a team of performance marketers & Data Analyst
• Partner with internal teams to optimize campaign performance (targeting, optimization, creative direction, etc.)
• On a day-to-day basis, you will be expected to optimize campaigns based on data breakdowns and insights.
• Understand ways to scale campaigns across platforms in an optimal manner.
• Perform interest research in Facebook using audience insights and ads manager.
• Create a digital media plan based on requirements across multiple platforms
• Understand how content works across different social media platforms
• Create insightful reports based on data from performance marketing campaigns
• Tag with your copy and art partners to achieve a digital-first creative output on campaigns.
• Work on Launching & Optimizing other marketing channels like Taboola, Criteo, Outbrain, Adroll etc.
• Work on retention marketing through Mo engage or internal communication.
• Coordination with SEO Team for Organic ranking updates & suggestions
• Assist Social media team in scaling the organic GMV from social pages, also assist them in increasing the followers on each social media pages
• Work on launching influencer marketing campaigns & influencer network for the brand.

Eligibility

• 1-2 years experience in digital marketing at a high-growth B2C organization.
• Hands on experience of working on Facebook Ads, Google Ads, etc
• Managed monthly paid marketing spends of 50L-1 Crore+
• Bachelors degree in Engineering, Media Communications, Business Administration, Journalism, or related Fields.
• Strong communication skills
• Strong creative and analytical skills
• Working Proficiency in Google Analytics, Google Tag Manager, SQL, Excel, and creating data visualizations on data studio or Tableau
• Be able to take 100% ownership of the process from start to finish
• Strong quantitative mindset & data-driven approach to digital marketing; expert in excel-based data modeling, analytics tools.
• Ability to multitask in a fast-paced work environment.
• Punctual and dedicated to meeting targets & deadlines.
• Able to effectively work independently, and as part of a team.
• An early adopter attitude towards technology
• Min. 1 year experience is required in this role.