Customer Support Executive

Job Summary: We are seeking a skilled Project Manager to lead and coordinate projects from initiation through to completion. The ideal candidate will have strong leadership and communication skills, with a proven ability to manage resources, timelines, and budgets effectively.

Key Responsibilities:

• Project Planning: Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
• Team Leadership: Lead project teams, providing direction, support, and motivation to ensure successful project execution.
• Communication: Serve as the primary point of contact for stakeholders, ensuring consistent communication regarding project status, risks, and changes.
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.
• Budget Management: Monitor project budgets, ensuring that resources are allocated efficiently and that the project remains within financial constraints.
• Quality Assurance: Ensure that all project deliverables meet the required quality standards and client expectations.
• Progress Tracking: Utilize project management tools to track progress, manage schedules, and report on project performance.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders, clients, and team members to ensure project success.

Qualifications:

• Bachelor’s degree in [relevant field, e.g., Business Administration, Project Management, etc.].
• Minimum 3 years of experience in project management or a related field.
• Proficiency in project management software (e.g., Asana, Trello, Microsoft Project).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• PMP certification or equivalent is a plus.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.

Preferred Skills:

• Experience in [specific industry or domain].
• Familiarity with Agile methodologies.
• Strong analytical and problem-solving skills.

DevDarshan is a devotional platform launched by IIT graduates to promote the teachings of Indian culture and the Hindu way of life in India around the world. In the 21st century, where everything around is digitized then why not temples. That’s the idea behind DevDarshan.We’ve built a community of devotees from multiple Countries, through our Mobile Application that connects Temples and Devotees, have successfully raised seed investment and also started to generate revenue for the temples and Priests associated with us. Right now we are looking to grow our team and build new exciting features for devotees all around the world.

This is where you come in.

We are looking for a passionate and self-motivated individual to help our mobile application.

Requirement:

• Solid understanding and Proven working experience of Flutter, Dart, Flutter UI, and animations.
• Extraordinary sense of architecture, design, and writing clean code using reusable components
• Should have experience working with native technologies like Android, iOS
• Experienced in working with remote data via REST and JSON
• Should have published one or more mobile apps in Google Play or App Store
• Experience working in an agile development process
• Proficient understanding of code versioning tools, such as Git.
• Write clear, maintainable, and testable code that you are proud of

The Role

This role is a senior developer role which will naturally progress into a Mobile App Team Lead role.

The ideal candidate will need to have complete ownership over the development aspect of the mobile app.

Overview

Apiwiz (Itorix Inc) is looking for software engineers to join our team, grow with us, introduce us to new ideas and develop products that empower our users. Every day, you’ll work with team members across disciplines developing products for Apiwiz (Itorix Inc). You’ll interact daily with our product managers to understand our domain and create technical solutions that push us forward. We want to work with other engineers who bring knowledge and excitement about our opportunities.

You will impact major features and new product decisions as part of our remarkably high performing, collaborative team of engineers who thrive on the business impact of their work. With strong team support and significant freedom and self direction, you will experience the wealth of interesting, challenging problems that only a high growth startup can provide.

Roles & Responsibilities

• Build, configure, and manage cloud compute and data storage infrastructure for multiple instances of AWS and Google Cloud Platform.
• Manage VPCs, security groups, and user access to our various public cloud systems and services.
• Develop processes and procedures for using cloud-based infrastructures, including, access key rotation, disaster recovery, and building new services.
• Help the business control costs by categorizing and tagging assets running in the cloud.
• Develop scripts and workflows to manage cloud computing systems
• Provide oversight on log aggregation and application performance monitoring surrounding our production environments.

What we’re looking for

• 2-3 years of experience in the provision, configuring, administrating, automating, monitoring, and supporting enterprise Cloud services
• Strong experience in designing, building, maintaining and securing AWS resources for high-availability and production level systems and services
• Familiar with Cloud concepts with practical hands-on experience on any Cloud Platform.
• Hands-on experience with AWS services like Elastic Compute Cloud (EC2), Elastic Load-balancers, S3, Elastic File system, VPC, Route53, and IAM.
• Providing 24/7 support for the application and Infrastructure support
• Prior experience using infrastructure as a code software tool like Terraform.
• Knowledge in software provisioning, configuration management, and application-deployment tools like Ansible.
• Working knowledge of container technologies like Docker & Kubernetes cluster operations.
• Familiarity with software automation tools Git, Jenkins, Code Pipeline, SonarQube

Position: Automation Test Lead

Job responsibilities:

• Should have ability to Design & develop QA Automation Framework from scratch.
• Should have knowledge in API testing using Rest Client.
• Should have knowledge in Load & Stress Testing using JMeter/LoadRunner.
• Should have good exposure with Linux Commands.
• Should have exposure to bug management tools like JIRA/Bugzilla.
• Should have exposure into AGILE model.
• Should have ability to write test cases / test plan.
• Should have strong knowledge in Java/Python.
• Should be familiar with CICD process.
• Exposure to Appium (Good to have)

Job location – Bangalore (1^st pref), Kolkata (2^nd pref)

Years of exp – 5+

CTC – 12 TO 18LPA

RESPONSIBILITIES:

Campaign Management:

• Develop strategies and oversee the implementation of growth marketing campaigns, including focus  content marketing, SEO, SEM, social media marketing, and paid advertising 
• Understand user journey from first interaction to final conversion and create campaign targeting groups and strategies based on that. 
• Conduct secondary research on  latest and emerging trends and use cases in adtech (business model changes, applications, tools, platforms)
• Create, track and optimize campaigns across various digital marketing platforms
• Create Hypothesis and rapidly experiment against those hypothesis to consolidate the learnings and apply back to campaigns 
• Drive performance across the User Acquisition funnel by optimizing for metrics such as ROAS, CAC, LTV 
• Conduct periodic cohort analysis to measure users acquisitions and retention
• Report on campaign performance and improvements
• Develop partnerships with platforms, publishers, intermediaries, affiliate to unlock growth

Client Servicing:

• Be the SPOC for the client requirements. Proactively lead client discussions 
• Understand client’s marketing objectives and translate to campaigns on different Digital Advertising platforms 
• Updating clients and internal teams on a regular basis about the performance of the campaigns.

• MBA from Tier 1 Business School 
• Minimum of 2 years of experience in the same industry 
• Experience in running app install campaigns, including tracking In-App purchases across multiple channels 
• Experience working with mobile attribution/integration platforms such as AppsFlyer, Singular, Branch, Facebook Analytics, Firebase Analytics and Messaging
• Solid expertise in campaign and channel analysis and reporting, including Google Analytics experience. 
• Experience of Digital ad platforms like Google, Facebook, Programmatic 
• Experience driving growth in user acquisition, user retention campaigns

Hiring for Lead Auditor (QMS / ISMS) role.

Job description Below :

• Preparation Dept. Objective reports.
• Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
• Follow up for Internal Audit closing of Observations.
• Preparation of Management review meeting Input & Output reports.
• Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
• Follow up for closing of Observations.
• To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
• Internal Audit of ISO - QMS & ISMS standards.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing.
• Excellent troubleshooting skills.
• Good project management skills.