Customer Support Executive

Role Summary

The Junior Manual Tester will support the QA team in testing Android, iOS, and web

applications. This role is suited for someone starting their career in software testing who is

eager to learn test design, execute manual test cases, identify defects, and collaborate with

the development team. Training and guidance will be provided to help the candidate grow

within the QA function.

Key Responsibilities

1. Requirement Understanding

●Review basic business and functional requirements to understand feature

expectations.

●Ask questions and clarify uncertainties with senior testers or product managers.

●Participate in requirement review meetings when needed.

2. Test Planning Support

●Assist in preparing simple test plans under guidance.

●Help identify key areas that require testing.

●Contribute to preparing basic test datasets.

3. Test Case Creation & Documentation

●Write simple, clear, and structured test cases for assigned modules.

Maintain and update test cases in tools such as JIRA or Zephyr Scale.

●Document expected vs. actual results with accuracy.

4. Test Execution

●Execute manual test cases on web browsers and mobile devices

(Android/iOS).

●Perform basic functional, UI, usability, and regression testing.

●Carry out cross-browser and cross-device testing as instructed.

5. Defect Reporting & Management

●Identify and log defects with clear steps to reproduce, screenshots, and observations.

● Track defects using JIRA and coordinate with developers for retesting.

● Verify fixed defects and ensure proper closure.

6. Exploratory Testing

●Conduct exploratory and ad-hoc testing to uncover additional issues beyond scripted scenarios.

●Highlight unusual behaviors and potential edge cases to the QA team.

7. Test Reporting

●Provide daily updates on test progress, issues, and blockers.

●Assist in preparing concise test summary reports at the end of each test cycle.

8. Basic Non-Functional Testing Exposure

●Perform basic checks related to performance, compatibility, and security under guidance.

●Validate application behavior across different browsers, OS versions, and devices.

9. Test Environment & Test Data Support

●Assist in setting up test devices, browsers, and environments.

●Prepare simple test data for positive, negative, and edge case scenarios.

●Inform developers or DevOps teams about any environment-related issues.

10. Collaboration & Continuous Learning

●Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives.

●Work closely with senior testers, developers, and product owners.

●Learn and adopt new testing tools, techniques, and QA best practices.

11. Optional (Preferred but Not Mandatory): Automation & API Testing Exposure

●Understand basic automation concepts by collaborating with automation engineers.

● Execute simple automated scripts if required.

● Perform basic API testing using Postman (status code and response validation).

Required Skills

● Bachelor’s degree in Computer Science, Information Technology, or a related field.

● Completion of a Manual Testing Course covering software testing fundamentals

● 1 year of experience in Manual Testing

● Basic understanding of software testing concepts, SDLC, and STLC.

● Familiarity with mobile and web applications.

● Good analytical and problem-solving skills.

● Strong attention to detail and ability to follow instructions.

● Basic knowledge of JIRA or any bug-tracking tool (training can be provided).

● Good Proficiency in English, written and verbal, and teamwork skills.

Preferred Skills (Nice to Have)

● Exposure to Postman or basic API testing.

●Understanding of JSON/XML data formats.

●Familiarity with automation tools such as Selenium or Espresso.

Why Join SurveyHeart

At SurveyHeart, we’re building a platform that empowers creators, educators, and businesses to engage through intelligent surveys and quizzes.

As part of our Testing team, you’ll work in a collaborative environment where Accuracy, speed, and accountability drive everything we do.

You’ll be trusted to take ownership, experiment boldly, and directly impact the growth of one of India’s most loved SaaS platforms.

• 2+ years of hands-on experience in Java development.
• Strong knowledge of Boto3/Boto AWS libraries (Python).
• Solid experience with AWS services: EC2, ELB/ALB, CloudWatch.
• Familiarity with SRE practices and maintenance processes.
• Strong experience in debugging, troubleshooting, and unit testing.
• Proficiency with Git and CI/CD tools.
• Understanding of distributed systems and cloud-native architecture.

R.U.D.R.A known for innovative technology seeks a self-directed IT professional with a passion for technology, collaboration, and creative problem-solving. The employee will actively contribute to meaningful projects.

Summary

Looking for an Account Executive with an Experience in Month end closing of Books of accounts/working on various sub-ledgers/Accounting Knowledge/Balance Sheet Reconciliation and Reporting activities.

JD: Statutory Taxes Internal Time Line for RUDRA

• Proficiency in accounting software such as Tally, MS Excel, Zoho Books
• TDS Calculation & Filling
• GSTR1 ,GSTR2B, GSTR3B,
• PF ,ESIC Return, PTRC payment and return ,PTEC Payment
• 26AS Reconciliation and Follow-Up Status every quarterly
• Monthly Internal Audit
• Statutory Audit
• ITR Filing

The Following are Business Action Point

• Sales Bills and Purchase Bills should be supported with documents such as PO, SO, LR, E Way Bill , GST Certificate, Bill of Entry, etc.
• Expense Bills should be supported by invoices and proof of service/goods
• New customers KYC reports along with contract copy
• Daily Bank Reconciliation and Petty cash to be maintained in excel and supported with bills.
• Physical stock taking on quarterly basis matching with books of accounts
• Fixed Assets Invoice Copy
• Knowledge in Filling Foreign Transactions
• Security Deposit PAN and Address.
• Related Party SOA to be tailed every monthly
• Every Quarterly Reconciliation of all other Vendors SOA with our Books of Accounts and keep ready reconciliation

Location: Pune (Work from home till Pandemic)

Skills: Java, Spring, Hibernate, MySQL,

Backend Skills – Java Spring Boot, JSP, MySQL, Document DB

Frontend Skills – ReactJS

Good to have ( Not Mandatory ) – Python.

Job Description:

• Hands on experience in designing and developing applications using Java
• Hands on experience in Spring, Hibernate, Micro-Services and MySQL
• Object Oriented analysis and design using common design patterns.
• Familiarity with build tools like Maven
• Proficient understanding of code versioning tools, such as Git
• Experience in Java Development
• Good to have experience or Basic knowledge in ReactJs but not mandatory

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.