Technical Support -Voice

Position: Dot net Developer (.net Core, Angular)

Location: Noida Extension

Experience: 5-15 year

Salary: Negotiable

Industry: IT (Fintech development)

Qualification: B.Tech/ BCA/ MCA

candidate prefer from fintech development.

Job Requirements:

·         experience with API development, Rest API and Web socket

·         Proven experience in software and application development, preferably as a .NET Developer

·         Experience in working with SQL Server, .net core, ASP.NET framework and architectural patterns such as MVC

·         Good understanding in Web API/Rest API

·         Good at HTML, CSS3, jQuery and Java Script/Typescript

·         Ability to take quick decisions while working in a fast-paced environment

·         Strong understanding of Agile methodologies.

Responsibilities and Duties:

·         Develop software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas, following the software development lifecycle

·         Ensure high-level performance and responsiveness of all the .NET applications.

·         Solid understanding of the data structure & algorithms.

·         Prepare and install solutions by determining and designing system specifications, standards and programming

·         Provide information by collecting, analyzing and summarizing development and service issues

·         Understand business needs and know how to create the tools to manage them

·         Production quality code is must to have better performance of the application.

·         Should think out of the box and research on to adapt optimized technical solutions.

Mail updated resume with below details- 

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Email- jobs [at] glansolutions [dot] com

Satish- 8 8 5 1 O 1 8 1 6 2

Website: www.glansolutions.com

Skill set Key words

Java17, Java Spring Boot, Kubernetes/AKS/Docker(Knowledge), Microservices, (MongoDB/DynamoDB)

Role and Resposbilities :

•  Hands on experience in Java back-end development and skills with Spring-boot framework

•  Real life experience with Continuous Delivery principles and related tools (Kubernetes, AKS, Docker)

•  Expertise with Microservices design

•  Understanding of the Design Patterns, Architectural Blueprints, UML and Application Design

•  Experience in stateful application and web sessions

•  Experience with MongoDB, DynamoDB

•  Excellent communication skills and an ability to work in a team

• Develop and maintain server-side logic using Node.js, JavaScript, and Python.
• Collaborate with front-end developers, designers, and product managers to create scalable and responsive web applications.
• Design and implement APIs and web services to facilitate seamless integration with other systems.
• Optimize applications for maximum speed, scalability, and reliability.
• Identify and troubleshoot performance bottlenecks and implement effective solutions.
• Ensure the security and data protection of the backend systems.
• Write efficient and reusable code, following industry best practices and coding standards.
• Conduct code reviews and provide constructive feedback to improve code quality.
• Stay up-to-date with the latest industry trends and technologies to drive continuous improvement.
• Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

The organization is building a team of dynamic and influential thought leaders, representing diverse backgrounds and specific focus areas.  The Principal MDM Architect role requires experience with design, architecture, and implementation of MDM Platform.   Responsibilities include collaboratively developing and publishing reference architectures, analyzing systems and technologies and influencing the implementation MDM Strategy.  A person in this role will serve as an advisor and resident expert in building and applying MDM platform landscape as well as collaborate with Global Master Data Organization

• Establish and maintain a trusted advisor relationship within IT Team, Commercial Digital Solutions, Functions and Businesses you interact with
• Establish and maintain close working relationships with teams responsible for delivering solutions to the company businesses and functions
• Perform key management and thought leadership in the areas of advanced data techniques, including data modelling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
• Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
• Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support the project with knowledge of existing data assets and provide guidance on reusable data structures
• Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
• Utilize advanced data analysis, including statistical analysis and data mining techniques
• Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus

• 15+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
• 10+ years of hands-on experience with - Master Data Management, Data Governance, Data Quality, Business Intelligence and/or Data Warehousing
• Demonstrable experience architecting MDM solutions from scratch or enhancing existing MDM solution for large-scale organizations
• Lead and manage master data management, data governance and/or data quality projects through all phases of the project lifecycle from planning, blueprint planning, requirements gathering, design, development, testing, and go live
• Recommend data governance processes, approaches, organizational models, and MDM technology platforms 
• Advice on leading practices for the implementation of data governance, data quality and master data management projects
• Architect MDM solutions and provide business, governance, and technical recommendations
• Influence technology direction at the divisional or enterprise level based on broad expertise across multiple software platforms and technologies
• Transfer knowledge and leading practices to the technical team(s)
• Excellent knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
• Design of real-time/batch integrations and review of code built by teams
• Experienced on Informatica MDM 10.x (10.3, 10.2, 10.0), 9.X along with Provisioning, IDD, HM, and Active VOS

• Master’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum ore similar methodologies
• 10+ years of experience designing solutions leveraging Informatica MDM suite
• Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Ability to work independently, establishing strategic objectives, project plans, and milestones
• Exceptional written, verbal & presentation skills