Gieom Business Solutions Pvt Ltd

Role: Sr. Business Analyst / Functional Consultant (GRC)

Key Skills

• Strong communication & stakeholder management
• GRC domain knowledge (Risk, Compliance, BCP)
• Analytical, organized & detail-oriented

Responsibilities

• Work on GRC projects with banks/financial institutions
• Gather & document business/functional requirements
• Map processes to product features & workflows
• Support end-to-end implementation & client engagement
• Collaborate with product & internal teams

Experience & Qualification

• 5+ years in Operational Risk / Compliance / BCP (BFSI/GRC tech)
• Strong Financial Services domain knowledge
• Degree: B.Com / BBA / MBA / CA / FRM or equivalent

Hiring: IT Operations & Helpdesk Engineer (3–5 Years)

📍 Location: [Bangalore / Hybrid] 

We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.

Key Activities

Internal IT Helpdesk (Primary Anchor)

·       Act as the single point of contact for internal IT support.

·       Resolve L1/L2 issues (laptops, OS, network, access, software installs).

·       Manage onboarding/offboarding IT setup.

·       Track tickets, SLAs, and recurring issues.

Infrastructure & Servers

·       Install and maintain Windows & Linux servers.

·       Maintain the centralized IT asset inventory.

·       Support manual and automated application deployments

·       Handle patching, upgrades, performance monitoring.

Cloud Administration (Azure)

·       Manage VMs, storage, networking.

·       Maintain access controls and security configurations.

Backup & DR Readiness

·       Manage and test backup processes.

·       Conduct periodic DR drills to support organizational continuity standards.

·       Maintain recovery runbooks and documentation.

What We’re Looking For

·       Strong Windows Server & Linux hands-on experience.

·       Experience managing Azure Cloud infrastructure.

·       Practical backup & restore execution experience.

·       Strong troubleshooting mindset.

·       Process-driven and documentation disciplined.

·       Comfortable working with DevOps & Cyber Security teams.

Impact of This Role

·       Stable internal IT operations.

·       DR-tested infrastructure.

·       Reduced downtime and faster issue resolution.

·       Strong operational hygiene in a growing environment.

Gieom is a software product company working with Banks and Financial institutions across the globe, implementing software solutions in the areas of Operational Risk & Resilience, GRC and SOP Digitization.

Currently we are looking for candidates for Business Analyst role. The candidate is expected to possess knowledge is any of the areas as mentioned above with experience of 1-3 years in similar area. The candidate will be interacting with Risk teams of global banks to understand their requirements of enterprise risk management and help the bank / financial entity to implement their risk solution. 

Responsibility

• Work in the areas of Governance, Risk & Compliance (GRC) and Process Management
• Be part of project teams implementing solutions for global banks and financial institutions
• Liaise with client stakeholders to gather requirements, map processes, document needs, configure systems, and support project delivery
• Quickly learn products and deliver presentations on requirements and solutions
• Collaborate with Pre-Sales, Product teams, and clients for POCs and successful implementations
• Work closely with Product teams to understand new features and use cases
• Conduct independent industry and competitor research and contribute to marketing content such as case studies and blogs

Ideal Candidate

• Fresher or up to 3 years of relevant experience
• Excellent written and verbal communication skills (mandatory for global client interaction)
• Willing to undertake long-duration local and international travel
• Risk certifications or finance/operations qualifications preferred
• Strong fundamentals in finance and operations (mandatory)
• Qualification MBA/CA
• Ready to join immediate