
We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.

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Position: Senior SEO Executive
Location: Gurugram
Employment Type: Full-time
Company Name- Junipero IT Solution
Roles & Responsibilities:
● Develop and implement advanced SEO strategies (On-page, Off-page, Technical SEO).
● Perform keyword research and competitor analysis.
● Handle website audits and technical issue resolution.
● Improve website ranking, traffic, and conversion performance.
● Manage backlink strategy and high-quality link building.
● Work closely with content, design, and development teams.
● Track and report SEO performance using tools like Google Analytics, Search Console,
SEMrush, Ahrefs, etc.
● Lead and guide junior SEO team members.
Required Skills:
● Strong knowledge of Google algorithms and ranking factors.
● Experience in technical SEO and website optimization.
● Hands-on experience with SEO tools.
● Understanding of WordPress and basic HTML knowledge preferred.
● Strong analytical and problem-sol

- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
What we are looking for:
- Deep expertise of the iOS and Android ecosystems.
- Hands-on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful
applications.
- [Optional, but desired] Experience with video streaming and Real Time
Communication technologies
Total Experience:6months to 1 Year
Notice: Immediate Joiners
- Good experience of 1-2 years in sourcing from different channels
- Solid knowledge of sourcing techniques (e.g. social media recruiting and LinkedIn)
- Should have basic technical knowledge of technologies used in IT & eCommerce (Java, SAP, Springboot, Scrum, product management, Digital marketing etc)
- Strong communication and influencing skills
- Source, screen, and conduct initial technical interviews with qualified candidates for all the positions along with the business leaders, and schedule follow-up interviews.
- Interaction with the relevant candidates, briefing them about the requirement
- Evaluate the technical skills of candidates and organize next interview rounds with leaders.
- Initiate search for lateral recruitment by executing a complete search of the database as per the requirements to find relevant candidates
- Build talent pipeline for today and tomorrow with passive sourcing ability
- Execute a complete search of the database as per the requirements to find relevant candidates
- Maintaining and updating the database of the candidates
- Understanding of business teams & their requirements
- Strong data analysis skills, ability to perform data analysis and make data-driven decisions
- You are a technology enthusiast, you care about how things work and you can successfully collaborate with technical experts & leaders
- Ability to understand the organizational fit for the needs of the company
- Experience recruiting for IT, eCommerce, Data Engineering talent
- Experience working with recruiting tools and systems, including resume databases, internet sourcing tools, and spreadsheets
- Familiarity with Applicant Tracking Systems and resume databases
Review, update and maintain the company's SOPs along with ensuring proper documentation.
Help with employee engagement activities.
Assist the HR team in facilitating internal branding.
Greetings from colan infotech!!!
Sale company products to customers over phone, email etc
Qualififcation - any graduate
Excellent communication and analytical Skills
∙ Strong leadership and management skills
∙ Must have excellent interpersonal skills
∙ Excellent written and verbal communication
∙ Active listening and Problem solving skills
∙ Ability to multitask, prioritize, and manage time effectively
Roles and Responsibilities:
∙ A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof
∙ Keep records of customer interactions, process customer accounts and file documents
∙ Proficiently communicating with customers electronically and taking follow up of the procedures.
∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article
∙ Respond to customer queries in a timely and accurate way, via phone, email or chat
∙ Patience when handling tough cases.
∙ Take a deep dive into product key features and have keen insight/knowledge about the product.
About Company
Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items.
Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.
Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.
People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.
Responsibilities
- Work towards Improving the architecture by tracking emerging technologies; evaluating their applicability to business goals and operational requirements.
- Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
- Setup Architecture and Design guidelines for the platforms for multi-country roll-outs
- Develop and Define Architecture Standards
- Develop and Define Application Architecture Standards
- Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.
- Development of your team : Making sure that engineers under you are growing in their careers and getting better are software development everyday.
- Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures, have ability to guide the developers in case there are any blockers.
Requirements
- Past experience of working for tier 1 / vc funded companies.
- Past experience of handling a team of at least 5+ developers.
- Continuous past experience of delivering products at a steady pace.
- Hands-on experience in JavaScript, HTML, CSS.
- Knowledge in Node JS
- Hands-on in Webpack, ES6, Typescript
- Strong working experience in Single Page, Building micro frontend apps, Progressive Web Apps, Server-Side Rendering using React.js
- Hands-on experience in the React ecosystem like Redux, React Router etc.
- Experience in Team Management.
- Lead technical design discussions and review design to make sure design is aligned with Architecture.
- Setup and maintain standard developer guidelines for the development team
- Hands-on experience with automated test frameworks like Jasmine, Jest, Mocha, enzyme etc. And experience in promoting the values of unit tests, integration tests, and CI/CD automation
- Hands-on experience in maintaining Web Vitals






