sales coordinator

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!

Key Responsibilities:

Technical Support & Problem-Solving:

• Use technical expertise to identify and resolve complex customer issues.
• Take ownership of escalated customer cases and drive them to resolution.
• Troubleshoot API-related issues and ensure seamless integration.
• Collaborate with product and development teams to resolve technical challenges.

Customer Communication & Service:

• Explain technical concepts to non-technical users in a clear and effective manner.
• Understand customer needs and provide solutions with a customer-first approach.
• Document resolutions, troubleshooting steps, and best practices for internal and customer use.

Process & Compliance Management:

• Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
• Conduct KYC audits to maintain accuracy and security.
• Manage Truecaller activation, renewal, and billing audits to ensure proper service
• delivery.
• Oversee SMS panel activation and renewal while troubleshooting potential issues.
• Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.

API Calls & Research & Development (R&D):

• Monitor, manage, and troubleshoot API calls to maintain system efficiency.
• Work with the development team to enhance API performance and integration.
• Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.

Skills & Qualifications:

• Minimum 4 years of experience in a technical support role in a product-based
• company.
• Strong problem-solving skills to identify the root cause of issues.
• Experience with API handling, troubleshooting, and integration.
• Proficiency in JIRA, Kibana, and other monitoring tools.
• Excellent communication skills to explain technical concepts to non-technical users.
• Ability to handle compliance-based KYC processes and conduct audits.
• Strong collaboration skills to work with cross-functional teams.
• Experience in SaaS-based product support is a plus.

Why Join Us?

• Be part of a fast-growing SaaS company with an innovative work culture.
• Work on challenging technical issues and collaborate with a talented team.
• Gain hands-on experience with API management, compliance, and advanced troubleshooting.
• Opportunity for career growth and skill enhancement in technical support.

If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

• Proven work experience as a Software Engineer or Software DeveloperExperience designing interactive applicationsAbility to develop software in Java, Ruby on Rails, C++ or other programming languagesExcellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)Experience developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)Experience with test-driven developmentProficiency in software engineering toolsAbility to document requirements and specificationsBSc degree in Computer Science, Engineering or relevant field

As an SDR, you will be the first point of contact for potential partners and customers. You will be responsible for outbound prospecting, cold outreach, lead qualification, and scheduling product demos. Your success will be measured by your ability to build strong partnerships with Shopify Service Agencies and generate qualified opportunities.

Key Responsibilities:

• Research and identify Shopify agencies and D2C brands that align with our ideal customer profile.
• Conduct outbound prospecting via LinkedIn, email, and cold calling to engage potential partners and merchants.
• Build and nurture relationships with Shopify agencies to establish co-marketing and referral partnerships.
• Qualify leads based on predefined criteria and schedule product demo calls with the founders.
• Collaborate with the marketing team to refine messaging and outreach strategies.
• Stay up-to-date with industry trends, competitor activities, and the Shopify ecosystem.

What We’re Looking For:

• 1+ years of experience in sales, business development, or a similar role (experience with Shopify, eCommerce, or SaaS is a plus).
• Strong communication skills—both written and verbal.
• Ability to handle objections and remain persistent without being pushy.
• Experience with LinkedIn prospecting, cold calling, and email outreach.

Why Join Us?

• Opportunity to work in a fast-growing Shopify ecosystem.
• Competitive salary with performance-based incentives.
• Career growth opportunities within sales and partnerships.
• Flexible work environment with a results-driven culture.

If you’re excited about driving sales, building relationships, and working in the Shopify space, we’d love to hear from you!

The JD is as below:

Onboarding customers, collecting all the required documents, executing agreements etc

Collecting repayments and educating customers on credit benefits and timely repayment benefits

Building and maintaining relationships with clients and sellers' ground team

Meeting and exceeding sales targets

Staying up-to-date on company policies and competitor activities

Collaborating with internal teams and anchor teams to ensure the successful product placement

Providing excellent customer service to customers/borrowers

Internship Program Details:

Our Internship Program is designed to offer hands-on experience to students who are eager to explore the dynamic world of Artificial Intelligence (AI), Machine Learning (ML) and business Intelligence (BI). This program will provide participants with a unique opportunity to work on real-world projects, gain exposure to cutting-edge technologies, and collaborate with our talented team of experts.

Key Program Highlights:

Duration: 6 months, full time

Eligibility: MBA student with a keen interest in the dynamic fields of Business Intelligence (BI), Artificial Intelligence (AI), and Machine Learning (ML)

Location: Guindy, Chennai

Mentorship: Each intern will be assigned a dedicated mentor for guidance and support

Projects: Interns will work on live projects with tangible outcomes

Certificate: Upon successful completion, interns will receive a certificate of participation

Saviom is a world leader in resource management software with a client base across the USA, Australia, Canada, UK, Europe, and many other countries. Many of our customers are Fortune 500 companies such as Fujitsu, Siemens, Alix Partners, Konica Minolta, and many more.  

Saviom has offices in Sydney, Vadodara, and London and is expanding its team into Bengaluru to bring in its first members to its growing marketing team.  Saviom operates under the name of Alphatech Software and PMentire Solution in India. To support our engineers who build great products and contribute to our growth, we’re looking to add a Digital Marketing Associate to our existing team. 

We are looking for a candidate who has a background in executing digital marketing strategies to achieve lead generation and branding goals. Please apply if you fit the experiences and skill criteria listed below. 

Primary Responsibilities 

• Plan and execute digital marketing activities, including SEO/SEM, email, social media and display advertising campaigns. Adopt SEO best practices across all content generated. 
• Collaborate with internal and external teams to create guest posts, emails, and webinars to drive engagement. 
• Utilize Google Analytics to periodically measure and report the performance of all digital marketing campaigns. 
• Maintain and update the marketing database to execute email marketing campaigns. 
• Support presales and marketing departments on their business-as-usual activities. 

  Experience and Skills 

• 0-1-year experience 
• Proficiency in MS office 
• Ability to work under short deadlines. 
• Strong time management skills to effectively juggle several projects at once 
• Potential to work both collaboratively and independently in a fast-paced environment. 
• Understanding the B2B marketing process will be a plus 
• Must be a quick learner and an enthusiastic team player 
• Fluent and conversant in Business English 
• Freshers are also encouraged to apply 

Why Saviom? 

• The compensation & salary will not be a constraint for deserving candidates. 
• We encourage working mothers to apply who want to make a comeback after a sabbatical. 

What to Expect from Us? 

• A dynamic team and an inclusive, encouraging work culture 
• Creative responsibilities have a direct impact on the company’s marketing efforts. You won’t be another cog in a machine. 

Website - www.saviom.com

Urgent Opening For Regional Manager - North/ South/ West Region

Job Description:

• To set up and manage the distribution channel & sales force across the country, deliver topline, with the objective to maximise sales of company products within budgets.
• Manage distribution Channel sales across the country with right product mix, with P&L accountability.
• Identify, select, appoint partners, decide incentives & implement promotional programs.
• Provide feedback on market/customer requirement in order to support product creation.
• Ensure Legal compliance / statutory requirements across regions.
• Ensure the distribution width and depth is augmented in terms of geography and number of partners, build distribution width for new products, ensure retail programs are run and point of sale material is used effectively to influence customers at point of sale to maximize availability.
• Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional
• point of sale material is used effectively to influence customers at point of sale to maximize availability. Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiate and close agreements with large customers
• Manage and oversee the daily operations of the sales department
• Monitor and analyze performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Perform research and identify new potential customers and new market opportunities
• Provide timely and effective solutions aligned with clients' needs
• Timely recovery of dues

Skills & Qualifications:

1. At least 4+ years of user interface design experience, designing visual language systems  for digital products and services 
2. Exceptional graphic design skills 
3. Strong and flexible skills in Visual design and Interaction design 
4. A passion for creating products that resonate on an emotional level 
5. Knowledge of user interface design processes and methodology, particularly as applied  to web-based applications 
6. Exceptional design talents with a stylistic breadth that demonstrates sensitivity to the  diverse subject matter—from product interaction to software tools and applications to  the web 
7. Self-motivation, excellent communication, an open mind, the ability to thrive in  multidisciplinary teams, and the skills to balance great design with short deadlines 
8. A love of collaboration and learning 
9. A fearless and positive attitude 
10. Successfully communicate conceptual ideas, detailed design, and design rationale, both  verbally and visually.  
11. Designing pixel-perfect interfaces with high attention to detail.   
12. Bachelor's degree in graphics design, interaction design, fine arts, communication  design or a related design discipline 
13. Can be a self-made designer with a proven track record 
14. Proficiency with design and prototyping tools such as Photoshop, Illustrator, Sketch, and InVision 
15. Experience in designing motion graphics will be helpful  
16. A good understanding of information architecture, interaction design, usability analysis,  and user-centered design. 

Perks:

1. Learning: As a fast paced startup, you get to learn fast. 
2. Team: Get to work with an awesome team of Engineers, Data Scientists and Product Managers. 
3. Mission: Get to see the impact of your work in helping millions of users get access to healthcare 
4. Workplace - easy access & comfortable office, near heart of Bangalore @Diamond District, Indira Nagar [https://www.youtube.com/watch?v=k5stK6y6atY" target="_blank">https://www.youtube.com/watch?v=k5stK6y6atY ] 
5. Ownership - Individually responsible for the complete work.

About the work from home job/internship
Selected day-to-day responsibilities & learning opportunity :

1. Engage top leaders of MNCs and Indian companies for business development on Social media.
2. Leverage email marketing to generate online queries
3. Learning to generate a high success ratio in business development
4. Develop Understanding to make pitches to the senior industry leaders
5. Gain business communication skills to become future leaders
6. Insights on finer point of sales conversion