ABOUT US:
Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.
We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.
Role –Technical Account Executive
Experience-3-5 Years
Shift- Day
Location: Bangalore
Immediate Joiners preferred.
About The Job
Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.
Responsibilities:
• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls
• Coordinaion with dev, sales, support
• Quarterly reviews or monthly reviews
• Deliver key portfolio updates and assist customers with upgrades.
• Understand your customers' technical infrastructures, hardware, processes, and offerings
• Perform initial or secondary investigations and respond to online and phone support requests.
• Manage customer cases and maintain clear and concise case documentation.
• Create customer engagement plans & keep documentation on customer environments updated.
• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.
• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.
• Manage technical communications with client’s technical team, project team, customer services team and senior executives.
• Proactively resolve business & technical problems.
• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.
• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.
• Work with global front-line support teams for technical escalation and issue management.
• Meet with existing customers for regular and ad-hoc service-related reviews.
• Maintain expert knowledge of product.
• Enter case information into the CRM to ensure appropriate resolution management.
Requirements:
• A bachelor's degree in computer science or engineering.
• Experience in technical support and sales.
• Good technical and product knowledge.
• Good critical thinking and problem-solving skills.
• Working knowledge of sales software.
• Proven & strong system administration and troubleshooting experience with Linux platforms.
• Experience in a DevOps tools.
• Excellent reading and writing skills in English.
• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.
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[Sr Unity Game Engineer] JP Funware & Technologies
Our Vision
JP Funware & Technologies is a new India-based online gaming company foraying into real money gaming with a portfolio that spans skill games (RummyXL) and many more upcoming ultimate games. The company specializes in technology and artificial intelligence to provide amazing game-playing experiences across its platforms. The Company for a future where the platform can deliver a culturally relevant and enjoyable experience in the Indian gaming environment, with features like easy payment withdrawal, less commission, and much more
The Role
JP Funware & Technologies is looking for a Senior Unity Game Engineer passionate about working on Real Money Games. The ideal candidate will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.
Key Responsibilities
· Evaluate the technical performance of the game.
· Meeting with the design team to discuss gaming ideas and specifications.
· Managing the complete Unity lifecycle.
· Develop games in 2D and 3D using the Unity engine.
· Working on the existing codebase of our real money game.
· Implement Application functionality as per the required design.
· GitHub management
· Establishing strategy and development pipelines.
· Running diagnostic tests, repairing defects, and providing technical support.
· Planning and implementing game functionality.
· Optimizing the game as per the requirement.
· Identifying and fixing code errors and game bottlenecks.
· Designing and building game patches and upgrades.
· Using the best-emerging technology to develop new features and create 2d and 3d interactive gaming.
· Maintenance/updates (new SDKs, bug fixes, new features, etc.) of launched games and any future titles.
· Ability to define project goals, outline issues about the attainment of that goal, make a recommendation regarding the course of action, and implement that course of action successfully.
· Ensure QA and bug resolution of all games, and liaise with VMC for overall testing efforts.
· Publish games for Android and iOS devices.
Key Skills and Experience Required
· At least 6 years of experience as a Unity Game Engineer.
· Deep understanding and working knowledge of Multiplayer Games.
· Strong knowledge of socket.io is necessary.
· Previous experience working as a Unity Game Developer.
· Proven working experience in full-lifecycle game development.
· Knowledge of 3D development and integrated game physics.
· Experience with console and mobile game development.
· Strong knowledge of game development and platforms (Unity, Xcode, and more.)
· Proficiency in using Google Apps, Microsoft Office (Word, Excel, PowerPoint), and Photoshop.
· Master's degree in computer science, information science, or related field (preferred)
Why Explore a Career at JPFT
· Disproportionate Learning
All you need to bring to the table is a passion for Real Money Games and/or Tech. The responsibility for your growth and managing your learning curve is ours. Real money games are one of the most challenging businesses from a Tech & Operations point of view and we intend to expose our employees to various facets of their domain to make them rich with hands-on experience.
· Work-Life Balance
We do not glorify working overtime in the name of "startup hustle / hyper growth mindset". Efficiency is best driven when there is a solid work-life balance for our team members and we swear by this principle.
· Wealth Creation
Attractive compensation way above the market along with our generous bonus policy helps us in helping our younger and more passionate team members focus on wealth creation at the very stage of joining the organization.
· Peace of Mind
Flexible work culture and openness have been an integral part of our company structure from the beginning. We believe in taking care of your mental, physical, and emotional well-being.
It is a golden opportunity to be a part of the team and embark on a two-fold journey - enhancing the sports engagement of an average Indian and being the best RMG tech organization in the country. If you love sports and are passionate about technology and RMG, THIS IS THE PLACE for you!
Benefits at JPFT
Competitive Pay Packages || Swanky & vibrant workspace in Gurgaon || Investment in Learning & Development / Training || Employee Friendly Work Practices || Flexible Leave Policy || Company Laptop || Annual Offsite || Solve Challenging Problems|| High Scope of Innovation
Interview Process JPFT
· Exploratory Call by the HR Team
The uniqueness of the hiring process at JPFT is that at least ONE Founder will be present in all your interviews. This ensures the candidate gets a very strategic view of where the company aims to be in the medium/long term.
· One Technical Round – The technical round is to gauge & understand competence on the desired skill set and alignment from a technical standpoint.
· Final Round with the Founding Team to understand alignment on the vision and long-term plans of the organization.
- Bachelor’s degree preferably in Engineering or equivalent professional or military experience with 10-15 years of experience.
- 5+ years of large-scale software development or application engineering with recent coding experience in two or more modern programming languages such as:Java,JavaScript, C/C++, C#, Swift, Node.js, Python, Go, or Ruby
- Experience with Continuous Integration and Continuous Delivery (CI/CD)
- Helping customers architect scalable, highly available application solutions that leverage at least 2 cloud environments out of AWS, GCP, Azure.
- Architecting and developing customer applications to be cloud developed or re-engineered or optimized
- Working as a technical leader alongside customer business, development and Development teams with support to Infrastructure team
- Providing deep software development knowledge with respect cloud architecture,design patterns and programming
- Advising and implementing Cloud (AWS/GCP/Azure) best practices
- Working as both an application architect as well as development specialist in Cloud native Apps architecture, development to deployment phases.
- Implementing DevOps practices such as infrastructure as code, continuous integration and automated deployment
Job Description
Job Description SQL DBA - Trainee Analyst/Engineer
Experience : 0 to 1 Years
No.of Positions: 2
Job Location: Bangalore
Notice Period: Immediate / Max 15 Days
The candidate should have strong SQL knowledge, Here are few points
- Implement and maintain the database design
- Create database objects (tables, indexes, etc.)
- Write database procedures, functions, and triggers
Good soft skills are a must (written and verbal communication)
Good team player
Ability to work in a 24x7 support model (rotation basis)
Strong fundamentals in Algorithms, OOPs and Data Structure
Should be flexible to support multiple IT platform
Analytical Thinking
Additional Information :
Functional Area: IT Software - DBA, Datawarehousing
Role Category: Admin/ Maintenance/ Security/ Datawarehousing
Role: DBA
Education :
B.Tech/ B.E
Skills
SQL DBA, IMPLEMENTATION, SQL, DBMS, DATA WAREHOUSING
- Proficient in the development of Base Software in AUTOSAR.
- Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Memory etc.)
- Experience working in any of the commercial AUTOSAR
Responsibilities
Understand requirements and translate that to product features.
Should be able to lead a team of developers and designers and communicate status to customers.
Should be efficient in developing and implementing best practices and write a smart piece of code.
Coding standards should be followed, and the code should be highly performant.
Should be able to do impact analysis and document the design of the components.
Should be able to develop reusable components using proper design patterns as listed by lead/architect so that it is extensible.
Should be able to integrate frontend with backend REST apis.
Essential Skills
Strong experience in Typescript
At least 1 - 2 years of experience using HTML, CSS, JavaScript & Angular Js, or React Js
Basic experience in at least one server-side technology (Java, PHP, NodeJS, Python, Ruby)
Ability to multi-task, organize, and prioritize.
> Fresher or experienced can apply
> work from office ready
> salary upto rs. 3 lpa (purely based on interview)
> face to face interview mode.
Your role and responsibilities
- Integrating REST APIs in front-end application using React JS
- Implementing business logic in front-end application using javascript, should be able to handle complex JSON architecture.
- Should be able to manage states using Redux, Redux thunk/saga, Mobx.
- Should be comfortable in using both functional and class components in React.
- Should be able to create reusable components to make efficient applications. We hate code duplication.
- Must be familiar with popular React UI libraries like Material UI, Antd.
- Implement best practices and constantly learn new ways of keeping codebases up to date.
- Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.
Criteria
- 2+ years of work experience with Javascript and React JS.
- Proficient understanding of code versioning tools, such as Git.
- Open-minded individual, open to learning new things
- A bit lazy is okay. Lazy people always find the quickest way to reach the solution. They write the most efficient code. We love that.
- You care about the design and user experience of an application. The choice of third-party libraries should be elegant.
Your primary role will be to drive and grow our in-house software expertise. Working with a small software team in India and the UK, you will be responsible in understanding the requirements from various internal teams and taking ownership of software development, including backend database development and any front-end applications that will be developed in the future. Implementing AGILE methodologies, you will be responsible for delivering iterative results through regular sprints.
The software team manages a range of systems for the company, ranging from our client-facing applications to content delivery portals. You will be involved in all the projects and will contribute to developing, maintaining, and improving our systems. You will also be expected to keep on top of the latest developments in the software world and constantly check if we can make use of the latest technologies to deliver an even better user experience to both our internal and external clients. This role will suit someone who has extremely good technical skills but who is also ambitious to play a more strategic role in a growing company and build a strong team. The role may also require occasional travel to our UK headquarters and other offices around the world.
Essentials:
- Solid development skills and track-record of successful project delivery
- PHP and frameworks
- Database design and development
- SQL
- Open-source SQL databases, e.g. MySQL, MariaDB, PostgreSQL
- HTML
- CSS, Sass and frameworks
- JavaScript: ES5, ES6, Ajax, libraries, and frameworks like VueJs, ReactJs.
- Front-end tooling
- Accessibility and progressive enhancement
- Git and/or other version control systems
- Project management
- Excellent communication, leadership, and motivation skills
- Willing to take on new technical projects.
- Attention to detail.
Desirable skills and experience:
- Agile development experience or certification
- .Net Framework
- Data visualisation and tools
- js
- NoSQL technologies such as MongoDB
- Continuous integration and deployment
- Big data and analytics
- Web security and development practices
- Data scraping and parsing.
- Aptitude for statistical analysis
Responsibilities of the PHP Developer Role:
- Proficient in Laravel or other similar framework
- Knowledge of web technologies including HTML, CSS, Javascript, AJAX etc.
- Knowledge of relational databases, version control tools and of developing web services.
- A senior member of a team responsible for the development of the back office system.
- Write code to a high standard, in a timely and scalable way.
- Ensure that code is well structured and documented in best practice.
- Assist in writing development specs to enhance the system and to allow for more efficient work practices.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Create a test environment and roll out rigorous user testing practices.
- Assist senior management in evaluating and prioritizing system enhancements.