ABOUT US:
Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.
We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.
Role –Technical Account Executive
Experience-3-5 Years
Shift- Day
Location: Bangalore
Immediate Joiners preferred.
About The Job
Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.
Responsibilities:
• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls
• Coordinaion with dev, sales, support
• Quarterly reviews or monthly reviews
• Deliver key portfolio updates and assist customers with upgrades.
• Understand your customers' technical infrastructures, hardware, processes, and offerings
• Perform initial or secondary investigations and respond to online and phone support requests.
• Manage customer cases and maintain clear and concise case documentation.
• Create customer engagement plans & keep documentation on customer environments updated.
• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.
• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.
• Manage technical communications with client’s technical team, project team, customer services team and senior executives.
• Proactively resolve business & technical problems.
• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.
• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.
• Work with global front-line support teams for technical escalation and issue management.
• Meet with existing customers for regular and ad-hoc service-related reviews.
• Maintain expert knowledge of product.
• Enter case information into the CRM to ensure appropriate resolution management.
Requirements:
• A bachelor's degree in computer science or engineering.
• Experience in technical support and sales.
• Good technical and product knowledge.
• Good critical thinking and problem-solving skills.
• Working knowledge of sales software.
• Proven & strong system administration and troubleshooting experience with Linux platforms.
• Experience in a DevOps tools.
• Excellent reading and writing skills in English.
• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.

Similar jobs
● Develop and monitor the company’s growth strategy for all stages in the funnel including
defining a roadmap for each marketing channel
● Oversee all online marketing efforts (SEM/SEO, social media, email, blogs, ads, traditional
media) and offline marketing efforts (hosting events, word of mouth, etc.)
● Maximize the effectiveness of user discovery and our onboarding experience
● Develop a system to track conversion rates and measure progress against goals, constantly
looking to eliminate bottlenecks, improve processes, and introduce creative ideas and
solutions that are quickly tested and evaluated
● Provide customer insight to the Product team by blending data with a deep understanding of
user needs, habits, and perceptions developed through targeted interviews, usability studies,
and customer feedback
● Identify user personas and translate our product and outcomes into external messaging and
communications
● Balance business goals and revenue targets with top-notch user delight as a North Star
● Set up CRM to capture detailed and timely data at all user/customer touchpoints
● Communicate strategies and results to the leadership team on a consistent basis
Qualifications
● 4+ years of relevant experience in a growth marketing or growth hacking role
● Experience setting, executing, and iterating on a growth strategy
● Experience scaling customer acquisition, activation, and retention while maximizing lifetime
value
● Experience building, leading, and managing a team of marketers and/or sales persons
● Proven experience tracking analytics and developing KPIs
● Proven experience in online acquisition tactics and best practices
● Strong written and verbal communication skills
● Strong organizational skills and attention to detail
● Ability to manage multiple tasks and priorities at once
● Ability to perform well in a fast-paced, cross-functional, dynamic, and ambiguous startup
environment


- Proficient with Swift and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
- Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Familiarity with cloud message APIs and push notifications
- Understanding of Apple's design principles and interface guidelines
- Ensure the performance, quality, and responsiveness of applications
- Experience with offline storage, threading, and performance tuning
- Understanding of the full mobile development life cycle
- Understanding of Git
Required Skills:
- 4+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 4+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast-paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Sales professional with 4+ years of experience. Highly proficient in managing the full sales life cycle from prospecting, qualifying, negotiating, closing to following up with potential clients. Should possess a true passion for consultative selling to help clients achieve their business goals along with the ability to work as part of a strong and dynamic team. Objectives of this Role · Represent our company, with a comprehensive understanding of our offerings · Research consumer needs and identify how our solutions meet them · Hire, train, motivate, and advise a team of sales representatives · Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance. · Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives. · Generate leads, and build and nurture client relationships Daily and Monthly Responsibilities · Create and execute a strategic sales plan that expands customer base and extends global reach · Meet with potential clients and grow long-lasting relationships by understanding their needs · Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships · Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled · Identify knowledge gaps within the team and develop a plan to fulfill them · Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly · Manage month-end and year-end close processes Skills and Qualifications · Bachelor’s degree in marketing or business administration · 4+ years in sales management within a corporate setting · Proven track record of success the sales cycle from plan to close · Excellent communication, interpersonal, and organizational skills · Superb leadership ability · Ability to travel at least 20% of the time
|
D
Hands-On Experience in the following technologies and should be immediately available :-
Core Java 8 Integrations - REST and SOAP MVC Postgres Spring, Spring Boot, Maven, Gradle AWS Docker CI CD Event driven Architecture React-jQuery, JS Splunk and Observability Tools.
Good to Have - MuleSoft or ETL Tools knowledge.
JOB RESPONSIBILITIES
# Handle the design, architecture, development, code review, and testing of key applications.
# Design client-side and server-side architecture, and write effective APIs
# Build the front-end of applications through appealing and mobile responsive visual design
# Work closely with the product management and design team to define feature requirements and deliver the product that mater ially impacts the business and improves the customer experience
# Identify performance bottlenecks and come up with novel ways to solve them.
# Develop technical documentation, work with analysts to continuously improve software.
SPECIALIZATION
Applications deploy new technologies rapidly to help grow the businesses while controlling IT costs. At Mindtree, we integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio using our end-to-end workflow-driven managed services platform. Our application services team acquires a deep understanding of the application portfolios and business processes to help manage the transition. Across various industry groups t hat we serve, we standardize processes and establish a baseline for continuous service improvement and implement agile, lean IT, DevOps and test automation..



JAVA SPRING BOOT DEVELOPER - Immediate Joiners
Work Experience: 4-7 years
Work location: Hyderabad
Must Have Skills: Spring Boot
Desired Candidate Profile
Proficiency in core Java & Spring framework
Expertise in Web Service technologies.
Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL
Experience with Java Spring Boot, Hibernate Cloud Services, AWS, S3, Server-less lambda functions
Experience with security principles and frameworks
Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools such as Git, etc.
Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Swagger, Tomcat, SVN, Git, Postman/Newman.
Should have worked in Agile methodologies.
Good object oriented and problem solving skills.
Strong communication skills along with the ability to work in a highly collaborative environment.
Role & Responsibilities
- Design and develop features using Java, Spring, and Hibernate
- Ability to design database schema, develop views and stored procedures
- Maintain existing software systems by identifying and correcting software defects
- Review and analyse business requirements and provide technical feasibility and estimates
- Coordinate the workflow between the UX team and front end developers
Qualification
- 4-7 years of work experience developing Java-based backend applications
- Around 2 year of work experience using Spring Boot, Spring Cloud and Microservices
- Bachelor degree in computer science, or information technology, or other related field of study
Responsibilities
• Collaborate with a team of developers and designers to create an innovative website that draws the user’s attention and interest.
• Create reusable, effective, and scalable JavaScript code • Implement front-end components with Vue.js framework
• Translate the client’s technical requirements into code
• Test and update web application so that it can be used on all web browsers
Skills and Qualifications
• English language proficiency
• 3+ years of professional experience in Vue.js and object-orientated programming
• Highly proficient in JavaScript, modern JavaScript, HTML, CSS
• Highly proficient in Vue.js framework
• Proficient in using Git as a control system
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management

DemandMatrix Inc. is a data company that provides Go To Market, Operations and Data Science teams with high quality company level data and intelligence. DemandMatrix uses advanced data science methodologies to process millions of unstructured data points that produce reliable and accurate technology intelligence, organizational intent and B2B spend data. Our product solves challenging problems for our clients such as Microsoft, DocuSign, Leadspace and many more.
Job Description
We use machine learning and narrow-AI to find companies and the products they are using. This is done by researching millions of publicly available sources and over a billion documents per month. We are looking for Tech Lead who loves tech challenges and is a problem solver. This will give you an opportunity to brainstorm ideas and implement solutions from scratch.
What will you do?
Will be part of the team responsible for our product roadmap.
You will be involved in rapid prototyping and quick roll-outs of ideas, in fast-paced environments working alongside some of the most talented and smartest people in the industry.
Lead a team and deliver the best output in an agile environment.
Communicate effectively, both orally and in writing with a globally distributed team.
Who Are You?
Designed and built multiple web services and data pipelines with a large volume.
Genuinely excited about technology and worked on projects from scratch.
A highly-motivated individual who thrives in an environment where problems are open-ended.
Must have
- 7+ years of hands-on experience in Software Development with a focus on microservices and data pipelines.
- Minimum 3 years of experience to build services and pipelines using Python.
- Minimum 1 year of experience with a large volume of data using MongoDB.
- Minimum 1 year of hands-on experience with big data pipelines and data warehouse.
- Experience with designing, building & deploying scalable & high available systems with AWS or GCP.
- Experience with Java
- Experience with Docker / Kubernetes
- Exposure to React.js for front-end development
Additional Information
- Flexible Working hours
- Entire Work From Home
- Birthday Leave
- Remote Work

Qualifications:
- Minimum one year of experience in React, Redux
- Experience with Build systems e.g. Webpack/Grunt/Gulp
- In-depth knowledge of HTML/XHTML/HTML5
- Experience with Testing frameworks e.g. Karma/Jasmine/Protractor/Cucumber/Mocha/Jest
- Experience with interface development toolkits: e.g. Less/SASS
- Experience with web service integration protocols such as REST & GraphQL
- In-depth knowledge of Javascript e.g. ES5/ES6/Typescript
- Strong Knowledge of CSS 3
- Must be a strong team player
- Have a good understanding of design and user experience principles.
- Experience in dealing with cross-browser compatibility requirements
- Understanding of mobile development best practices (e.g. responsive design, graceful degradation, etc.)
- Ability to work independently as well as on a team and learn from colleagues
- Open-minded, flexible and willing to adapt to changing situations
- Good designing & color combination skills
- Experience with Git or other version control systems.

