ABOUT US:
Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.
We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.
Role –Technical Account Executive
Experience-3-5 Years
Shift- Day
Location: Bangalore
Immediate Joiners preferred.
About The Job
Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.
Responsibilities:
• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls
• Coordinaion with dev, sales, support
• Quarterly reviews or monthly reviews
• Deliver key portfolio updates and assist customers with upgrades.
• Understand your customers' technical infrastructures, hardware, processes, and offerings
• Perform initial or secondary investigations and respond to online and phone support requests.
• Manage customer cases and maintain clear and concise case documentation.
• Create customer engagement plans & keep documentation on customer environments updated.
• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.
• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.
• Manage technical communications with client’s technical team, project team, customer services team and senior executives.
• Proactively resolve business & technical problems.
• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.
• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.
• Work with global front-line support teams for technical escalation and issue management.
• Meet with existing customers for regular and ad-hoc service-related reviews.
• Maintain expert knowledge of product.
• Enter case information into the CRM to ensure appropriate resolution management.
Requirements:
• A bachelor's degree in computer science or engineering.
• Experience in technical support and sales.
• Good technical and product knowledge.
• Good critical thinking and problem-solving skills.
• Working knowledge of sales software.
• Proven & strong system administration and troubleshooting experience with Linux platforms.
• Experience in a DevOps tools.
• Excellent reading and writing skills in English.
• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.
Similar jobs
Greeting from DevCare Solutions!!!
Kindly Check the Roles and Responsibilities of US Bench sale Recruiter :
Responsible for full cycle of Recruiting and Bench marketing activities.
Possess knowledge of sales and recruiting processes including sourcing, interviewing, reference checking, tracking, salary negotiations and closing.
Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
Effectively recruited candidates through Internet research, internal database, referrals, and other strategies.
Maintain and building the vendor contacts.
Well versed about US Terms like W2, C2C, 1099, US Visas, etc.
Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc leading to joining post placement.
Responsible for achieving a good conversion ratio of submittals into interview and placement.
Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
Must be having capability to work with a team or individually.
Maintain close contact with candidates/Vendors/ recruiters/offshore team.
Publish progress report to management every week.
Updated about technologies of the Client requirements and knowledge of current IT trends.
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
Company address: 579 Executive Campus Dr, Suite 370, Westerville, OH-43082
Company Website : www.devcare..com
It's Complete US Shift (Night Shift)
Shift Timing will be 7.00pm to 4.00am IST
5 Days Working Sat & Sunday fixed Week off
Cab facilities are there for our employees
Dinner will provided in the company
Primary skills:
At least 3+ years of working experience on embedded firmware development
- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development
- Hands-on experience on driver development for various sensors
- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc
- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms
-Hands-on experience on software development in Bluetooth domain is added advantage
- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG
- Understanding of embedded development constraints and system performance
- Experience with programming in C/C++ and Embedded C
Your tool box :
Exp: 4+ Strong C/C++/C#/.net Core development skills with a good understanding of object-
oriented and multi-threaded design.
Strong background of computer science fundamentals (data structures, algorithms)
Passionate to learn and explore new technologies and demonstrates good analysis and
problem-solving skills.
Good written and verbal communication skills, should be a quick learner and a team player.
B.E. /B-Tech (CS/IT) • MCA/M.E./M-Tech (CS/IT)
Big Plus [ Mastering one or more of below ]:
Network troubleshooting skills [ TCP/IP, SSH, HTTPS ]
Hands on Kubernetes and Cloud environment
Hands On experience on UNIX or LINUX operating systems.
Strong with VoIP technologies [ SIP and RTP ]
Good understating of SOA architecture
Slintel- a 6sense company is a fast-growing B2B SaaS company in the sales and marketing tech space. We are funded by top-tier VCs, and going after a billion dollar opportunity. At Slintel, we are building a sales development automation platform that can significantly improve sales teams' outcomes while reducing the number of hours spent on research and outreach.
We are a big data company and perform deep analysis on technology buying patterns, buyer pain points to understand where buyers are in their journey. Over 100 billion data points are analyzed weekly to derive recommendations on where companies should focus their marketing and sales efforts. Third party intent signals are then clubbed with first-party data from CRMs to derive meaningful recommendations on whom to target on any given day.
Job Location: Bangalore
-
● Experience: 4+ years of experience in tech-based companies and preferably start-ups.
-
● Hands-on experience and deep understanding of working with large-scale datasets (10s
of Millions of documents), highly scalable and available system architectures
-
● Experience with in-memory cache eg. Redis, and distributed NoSql stores like Elastic
Search, Cassandra, Hbase, MongoDB etc
-
● Experience in one of the languages like Java, Python, Scalaand is preferred.
-
● Ability to work with complex business flows and deal with huge amounts of data
-
● Experience in building microservices and distributed systems preferred
Our dual missions — one for the world, one for us • For the world: Improve transparency and trust in the B2B ecosystem
• For ourselves: Lead fulfilling, impactful lives. Our core values (how we act)
• Have Empathy• Continuously push the barrier • Make data-driven decisions
• Take smart risks
• Have fun at workOur Commitment to you :
• We’ll pay you handsomely! This is a full-time, salaried position with statutory benefits like PF & Gratuity.
• We’ll invest in your physical and mental well-being with competitive medical insurance benefits and top-up options, regular emotional wellbeing sessions and other fun activities!
• We’ll encourage you to take regular vacations ... seriously.
• We promise to support you in every way possible by offering flexible leave options and other benefits concerning Covid because for us Employees are always the first priority!
• We will allow you to work from your favorite coffee shop/kitchen/living room/office desk because we believe that you have the drive and expertise to be an excellent performer!Ready to apply? If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
A Node.js developer at Rubico is responsible for writing server-side web application logic using any framework like express.js, NestJs, etc.
Required Skills
- 1+ years of relevant experience in Node.js development
- Proficient in Javascript/Typescript
- Basic understanding of HTML5
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Experience with Express.js/NestJS framework
- Working knowledge of MySQL database or MongoDB
- Familiarity with newer specifications of EcmaScript
- Good understanding of server-side templating languages (such as Jade, EJS, Handlebars, etc depending on your technology stack)
- Created more than 2 applications or web services using Node.js frameworks
- (Preferred)Understand differences between multiple delivery platforms such as mobile vs. desktop and optimizing output to match the specific platform
- Experience with unit and integration testing
- Able to create secure RESTful-based web services
1)Working on Product content to make relatable posters.
2)Basic editing skills ( Adobe/Corel Draw/any other editing tool)
3)Engaging in editing the Brochures and other product related templates
4)Working on adding basic graphics and highlights.
5)Working closely with the brand marketing team to ideate on content and story telling.
6)Working on developing product content outlines and story boards
7)Creating unique, original and quality content.
8)Flexible and open to make changes.
9)Professional Approach to details, time and deadlines.
About Sibros
Headquartered in Silicon Valley and backed by top flight investors, Sibros offers a vibrant and dynamic culture where you can apply your talents to help shape game changing innovations being adopted by some of the most valuable electric vehicle startups to prestigious automotive brands around the world.
Collaborate with a team of highly skilled and knowledgeable engineers, where from day one your work will have a direct impact on millions of vehicles, a roster of A-list customers and how the world moves people and goods. Sibros is a certified Great Place to Work, Most Diverse Company and our technology has captured major media headlines and industry awards including the 2021 Connected Car Platform of the Year by IoT Breakthrough Awards. For more information visit http://www.sibros.tech/">www.sibros.tech
About the Role
- Deliver high-quality code in a fast-paced customer-facing product
- Build distributed systems to support large scale, low latency queries
- Be involved in the full life-cycle of product development from concept to deliverables
- Iterate quickly by working closely with the firmware team as well as clients and end-users of the products
- Design and implement a secure and robust API to communicate with millions of vehicles
Minimum Qualifications
- Excellent understanding of computer science fundamentals, data structures, and algorithms
- Good understanding of SQL or NoSQL Database
- Experienced in writing production-grade code
- Strong background in designing large scale distributed systems
Preferred Qualifications
- Strong experienced in writing Golang in production
- Familiar with Cloud-native technologies
- Familiar with version control systems
- Full Stack development experience in both frontend and backend
- Experienced in having fast iteration in product
Equal Employment Opportunity
Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
We’re looking for a Senior Android developer who will take a key role in our team. You will be working alongside other engineers and developers, collaborating on the various layers of the infrastructure.
Responsibilities:
- Design and build advanced application features for the Android platform.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Resolving/ fixing bugs and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements:
- Proven software development experience and Android skills development.
- Proven working experience in Android app development and Kotlin.
- Have published at least one original Android app.
- Experience with Android SDK.
- Experiece with Flutter Development
- Experience working with remote data via REST and JSON.
- Experience with third-party libraries and APIs.
- Working knowledge of the general mobile landscape, architecture, threading, offline data storage, trends, and emerging technologies.
- Solid understanding of the full mobile development life cycle.
If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build as we do, and if You’re looking for a place that will challenge you to improve every day, then we think that you’ll feel right at home with us at Advantage Club.
Key responsibilities:
∙ Prospect for potential new clients and turn this into increased business.
∙ Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
∙ Identify potential clients and the decision-makers within the client organization.
∙ Research and build relationships with new clients.
∙ Set up meetings between client decision-makers and the company’s practice leaders/Principles. ∙ Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
∙ Participate in pricing the solution/service.
∙ Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
∙ Present an image that mirrors that of the client.
Skills required:
∙ Excellent verbal and written communication skills.
∙ Energy, passion, and a real drive to get ahead
∙ Capable, quick, determined ∙ Immaculate attention to detail
∙ Team player
∙ Startup mentality, high willingness to learn, and hardworking.
Employment Type
Reporting to the Development Product Manager, he will work in a distributed development environment suggesting innovative design patterns.
Qualifications
• 7+ years of software development experience using technologies such as ReactJS, NodeJS.
• Strong understanding on UI design patterns
• Should have exposure with Single Page Applications.
• HTML5, JavaScript, CSS3, less
• Should be able to write web API’s in NodeJS
Preference shall be given to candidate with strong hold in ReactJS and good UI development concepts.