Jr. Technical Support Engineer

Company Profile :

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of

domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.

About the role

We are seeking a highly motivated and proactive candidates to join our team. You will gain handson experience in various aspects such as corporate structure, knowledge of business strategies, market

research, meetings with team members. This position offers a unique opportunity to work closely with the high qualified team.

Roles & Responsibilities:

• Deals with the corporate clients via calls , texts and mails for the growth of our business.

• Collaborate with team members to contribute for ongoing projects

• Attend meetings and give necessary suggestions for upcoming projects.

• Assist in the preparation of reports, presentations and other necessary needs.

• Stay updated with the market standards and research for the growth aspects.

• Take initiative and work closely with the team for future growth.

Requirements:

• Ability to work in a dynamic team environment

• Should have knowledge of corporate strategy

• Bachelor’s degree in Business , marketing is preferred

• Excellent communication skills both verbal and written

• Must have good listening skills

• Must have knowledge of MS Office

• Comfortable in meeting with clients

Job Title:

Senior Product Manager

Reports to:

Director of product manager

Job Description:

we are looking for an exceptional Sr. Product Manager to be the founding member of our Product Management team. Who can be entrepreneurial and values moving quickly to drive product initiatives across the company.

You will work with a cross-functional team of engineers, designers, data scientists, and marketers to lead a product that currently serves over 27,000 customers in 120+ countries and is scaling rapidly each day using PLG (product-led growth)

What you'll do:

• Take complete ownership of a product and establish the product vision, strategy, and goals to measure success
• Develop the product roadmap and build alignment across product, engineering, and marketing teams
• Drive customer adoption and retention, including ensuring a successful onboarding process, boosting engagement and retention
• Rapidly iterate and evolve the product using product metrics to drive goals and implement best-in-class product management practices
• Conduct competitive pricing, feature analysis, and market sizing research for the product

Skills you bring to the table:

• 4-5+ years of experience in Product Management, preferably at a high-growth B2B SaaS startup. A background in Engineering is a plus
• You're comfortable being uncomfortable and ardent about figuring things out. You thrive in ambiguity and have the capacity for creative problem-solving
• Strong business, analytical, data, and troubleshooting skills
• Exceptional written and oral communication skills. Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience
• Strong time management with the ability to balance multiple deliverables while working in a high-paced environment
• Constantly look for ways to innovate and improve the product since change is inevitable in every industry
• Drive growth by identifying and improving key product metrics and balancing customer and business needs while collaborating across product, marketing, and engineering teams
• Must be able to work across time zones to liaise with our US-based customer success team

Benefits:

We offer competitive salaries, meaningful equity, and a generous vacation policy. And you get to work on a product that people love and use in over 120 countries worldwide.

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Building strong relationships with the existing portfolio of clients.
• Good communication skills.
• Good knowledge of bidding portals (Upwork, Freelance)

• Generating leads By Email – Marketing
• Generating leads for website design and development

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills

What you need to have:

• Design and development of three-tier - high performance and scalable enterprise product.
• Own feature development from definition, design through delivery.
• Hands-on full stack developer who is passionate about Go Language, Java/J2EE development, UI, SQL, building highly scalable and resilient applications, and focused on solving complex business problems
• Orientation to contribute both as a technical lead as well as an individual contributor.
• Lead the team to deliver high-quality software, by reviewing their work and mentoring them.
• Ability to research, follow up and resolve complex challenges.
• He/She will have responsibility for unit-level design, coding, unit testing, integration testing, and participating in the full SDLC
• He/She will be expected to produce high-quality code that can pass critical peer review, and work under a high-pressure and timeline-driven environment.

Qualifications

• Bachelor’s degree or higher in Computer Science or Engineering equivalent
• Minimum of 5 years experience in product development
• Responsible, organized, and possess critical thinking with good interpersonal and communication skills
• Able to demonstrate good analytical problem-solving abilities and strong leadership aptitude
• Able to work at both abstract and detailed level
• Must be fluent in English, and strong communication skills.
• Motivated self-starter that likes to work as part of a team

Technical Requirements

• Strong experience in Core Java 8 and above, Collections and Data structures.
• Develop solutions using core java, Spring / Spring Boot, JSON, Rest API, and other web technologies.
• Hands-on with UI development with strong experience in HTML5, JavaScript, CSS3, Responsive UI. An added advantage for exposure to Angular. Knowledge of Liferay will be added advantage. Ability to design and develop UIs and end-to-end integration.
• Object-oriented analysis and design using common design patterns.
• Enforcing and Writing code following good standards (well documented with good code coverage and properly tested code).
• Excellent knowledge of Relational Databases, SQL, and ORM technologies (Hibernate and Mybatis). Ability to model & design databases for high availability and high volume.
• Ability to design and build a scalable platform with APIs.
• Strong programming skills, as well as the ability to review complex code bases written by others.
• Strong knowledge of test-driven development and continuous integration
• Exposure to security, application clustering, and load balancing techniques.
• Passion for collaboration and working on agile teams. Prior experience with working on fast-paced milestones using flexible and adaptive methodologies.
• Excellent problem-solving skills.