50+ SaaS Jobs in India

About FileSpin.io

FileSpin’s mission is to bring excellence and joy to the enterprise. We are a fully remote team spread across the UK, Europe and India. We bootstrapped in a garage (true story) and have been profitable from day one.

We value innovation and uncompromising professional excellence.  Work at FileSpin is challenging, fun and highly rewarding. Come and be part of a unique company that is doing big things without the bloat.

About the Job

Location: Remote

We’re looking for a Junior and Senior Platform Engineer to join us and be on our ambitious growth journey. In this role, you’ll help build FileSpin into the most innovative AI-Enabled Digital Asset Management platform in the world. You'll have ample opportunities to work in areas solving awesome technical challenges and learning along the way.

Our roadmap focuses on creating an amazing API and UI, scaling our cloud infrastructure to deal with an order of magnitude higher media processing volume, implementing ML-pipelines and tuning the stack for high-performance.

Qualifications & Responsibilities

• Proficient in Troubleshooting and Infrastructure management
• Strong skills in Software Development and Programming
• Experience with Databases
• Excellent analytical and problem-solving skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Information Technology, or related field preferred

Essential skills

• Excellent Python Programming skills
• Good Experience with SQL
• Excellent Experience with at least one web frameworks such as Tornado, Flask, FastAPI
• Experience with Video encoding using ffmpeg, Image processing (GraphicsMagick, PIL)
• Good Experience with Git, CI/CD, DevOps tools
• Experience with React, TypeScript, HTML5/CSS3

Nice to have skills

• Experience in ML model training and deployments is a plus
• Web/Proxy servers (nginx/Apache/Traefik)
• SaaS stacks such as task queues, search engines, cache servers

The intangibles

• Culture that values your contribution and gives your autonomy
• Startup ethos, no useless meetings
• Continuous Learning Budget
• An entrepreneurial workplace, we value creativity and innovation

Interview Process

Qualifying test, introductory chat, technical round, HR discussion and job offer.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!

Key Responsibilities:

Technical Support & Problem-Solving:

• Use technical expertise to identify and resolve complex customer issues.
• Take ownership of escalated customer cases and drive them to resolution.
• Troubleshoot API-related issues and ensure seamless integration.
• Collaborate with product and development teams to resolve technical challenges.

Customer Communication & Service:

• Explain technical concepts to non-technical users in a clear and effective manner.
• Understand customer needs and provide solutions with a customer-first approach.
• Document resolutions, troubleshooting steps, and best practices for internal and customer use.

Process & Compliance Management:

• Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
• Conduct KYC audits to maintain accuracy and security.
• Manage Truecaller activation, renewal, and billing audits to ensure proper service
• delivery.
• Oversee SMS panel activation and renewal while troubleshooting potential issues.
• Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.

API Calls & Research & Development (R&D):

• Monitor, manage, and troubleshoot API calls to maintain system efficiency.
• Work with the development team to enhance API performance and integration.
• Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.

Skills & Qualifications:

• Minimum 4 years of experience in a technical support role in a product-based
• company.
• Strong problem-solving skills to identify the root cause of issues.
• Experience with API handling, troubleshooting, and integration.
• Proficiency in JIRA, Kibana, and other monitoring tools.
• Excellent communication skills to explain technical concepts to non-technical users.
• Ability to handle compliance-based KYC processes and conduct audits.
• Strong collaboration skills to work with cross-functional teams.
• Experience in SaaS-based product support is a plus.

Why Join Us?

• Be part of a fast-growing SaaS company with an innovative work culture.
• Work on challenging technical issues and collaborate with a talented team.
• Gain hands-on experience with API management, compliance, and advanced troubleshooting.
• Opportunity for career growth and skill enhancement in technical support.

If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Executive (L1) to join our growing team at MyOperator. In this role, you will be responsible for handling customer service requests,troubleshooting technical issues, and managing support tickets. You will be the first point of contact for customers, ensuring quick resolutions and delivering a seamless support experience. If you have strong technical aptitude, problem-solving skills, and a customer-centric approach, we’d love to hear from you!

Key Responsibilities:

● Respond to customer service requests and tickets promptly.

● Diagnose and troubleshoot basic technical issues related to MyOperator products.

● Provide step-by-step guidance and training to users.

● Escalate complex technical issues to higher support levels.

● Maintain accurate documentation of customer interactions and resolutions.

● Handle KYC verification, activation tickets, SMS template approvals, and business

name approvals.

● Manage account panel-related tasks, including feature activation, billing date changes,

account transfers, and number-related requests.

● Process WhatsApp, Truecaller, and onboarding tasks related to credit limits, top-ups,

and balance management.

● Work with JIRA and Qntrl for ticket resolution and task management.

Skills & Qualifications:

● 1-2 years of experience in a technical support role, preferably in a SaaS-based

company.

● Strong understanding of SaaS platforms and how they work.

● Problem-solving skills with the ability to diagnose and troubleshoot basic technical

issues.

● Excellent communication and customer service skills with a helpful and patient

approach.

● Ability to provide training and support to users related to MyOperator products.

● Familiarity with JIRA, ticketing platforms, or similar tools is a plus.

● Ability to follow structured processes and complete assigned tasks efficiently.

Why Join Us?

● Opportunity to work in a fast-growing SaaS company.

● Collaborative and supportive work environment.

● Hands-on experience with customer interactions and technical troubleshooting.

● Scope for learning and career growth in the tech support domain.

About Edstellar

Edstellar is a global Learning and Development (L&D) platform that empowers organizations to upskill their workforce through instructor-led training programs. We specialize in delivering customized, enterprise-grade training solutions across a wide range of domains including IT, leadership, project management, business skills, and compliance.

Headquartered in Bangalore, India, Edstellar serves clients across multiple geographies, enabling on-site and virtual training in over 100 countries. Our platform simplifies the end-to-end process of corporate training delivery—from course discovery and trainer sourcing to scheduling, administration, and performance analytics.

🚀 Key Highlights

• Global Trainer Network: 1,000+ certified trainers covering 200+ in-demand technologies and skills.
• Enterprise-Focused: Tailored training solutions designed for corporates, SMEs, and government institutions.
• Flexible Delivery Modes: Live virtual sessions, on-site classroom training, and hybrid models.
• Scalable LMS Integration: Easily integrates with your existing Learning Management Systems.
• Data-Driven Insights: Real-time training effectiveness and ROI analytics.

🎯 Mission

To enable lifelong learning and skill development in a fast-evolving digital world by delivering impactful, measurable, and scalable corporate training experiences.

Job Title: Full Stack Developer – SaaS Product Engineering

📍 Location: Office

🧠 Experience Level: 5+ Years

💼 Employment Type: Full-Time

✨ About the Role

We are looking for a skilled and passionate Full Stack Developer to join our SaaS Product Engineering team. You will work across backend and frontend technologies to build, optimize, and scale multiple SaaS products in a dynamic environment.

If you are excited by clean code, modern cloud-native practices, and the chance to contribute to impactful products from the ground up, we would love to meet you!

🔥 Key Responsibilities

• Develop and maintain scalable SaaS-based platforms using Ruby on Rails (backend) and React.js / Next.js (frontend).
• Build RESTful APIs and integrate third-party services.
• Collaborate with Product Managers, Designers, and QA to deliver high-quality features.
• Write clean, maintainable, secure, and efficient code.
• Optimize applications for performance and scalability.
• Participate in code reviews, sprint planning, and team discussions.
• Support CI/CD pipelines and AWS-based cloud deployments.
• Make architectural decisions at the product level.
• Continuously research new technologies to improve performance.

🛠️ Required Skills and Experience

• 3–6 years of hands-on experience in SaaS product development.
• Backend: Ruby on Rails (6+ preferred)
• Frontend: React.js, Next.js (static generation & SSR)
• Databases: PostgreSQL, MongoDB, Redis
• AWS cloud deployment experience
• RESTful/GraphQL API integration
• Docker, CI/CD (GitHub Actions, GitLab CI)
• Security practices (OAuth2, API security)
• Agile methodologies (Scrum, Kanban)
• Experience in team handling
• Basic test-driven development knowledge (RSpec, Jest)

🎯 Preferred (Nice-to-Have)

• AWS Lightsail, EC2, Lambda
• SaaS multi-tenant system design
• Payment gateway integration experience
• Startup or product-based company background
• Performance tuning knowledge

👤 Who You Are

• Strong problem-solver with solid technical fundamentals
• Self-motivated learner and collaborator
• Ownership-driven and accountable
• A team player who mentors juniors

Position: Business Development Associate 

Company: Flutch 

Location: 4th floor, 765, 16th Main Road, 22nd Cross Road, 3rd Sector, HSR Layout, Bengaluru, Karnataka 560102

About the Role

We are looking for a dynamic and creative Business Development Associate to drive brand visibility, engagement, and growth across digital and offline channels. You will work closely with the marketing, content, and business teams to develop and execute strategies that boost brand recognition and customer acquisition.

• Business Development Associate – Sales (SaaS/Zoho-like Products)
• Experience: 1+ year

What You’ll Do:

• Sell tech-based products (like SaaS or Zoho) to D2C brands and businesses
• Identify potential leads, pitch product value, and convert prospects into paying customers
• Maintain a strong sales pipeline and achieve monthly revenue targets
• Collaborate with the product and marketing team to align messaging and demo strategy

What We’re Looking For:

• Minimum 1 year of B2B sales experience, preferably in SaaS or tech platforms
• Strong communication and negotiation skills
• Comfort with CRM tools and sales reporting
• A self-starter mindset with a result-driven approach

Job Posting: Customer Support Executive

Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm

About Us: 

OneSpider Technologies LLP is a fast-growing software company that focuses on providing solutions for the Pharma and FMCG sectors. We create user friendly software and mobile apps that help distributors and retailers manage their operations effectively. Our commitment to innovation and customer satisfaction makes us a great place for freshers to learn, grow, and start their careers in tech and customer support.

*Role Overview 🖥️*

As a customer support executive, you will help clients in resolving queries related to software, accounting, and GST while providing training sessions for our software.

Your responsibilities will include:

• Assisting clients with queries related to our ERP software.
• Providing expert support on software functionality.
• Addressing accounting and GST related concerns.
• Ensuring customer satisfaction by resolving issues in a timely manner.
• Collaborating with the team to improve our support processes.

To be successful in this role, you'll need:

• A willingness to learn and adapt.
• Good communication skills to interact with clients.
• Basic understanding of software applications.
• Knowledge of accounting and GST.
• Freshers to 6 years of experience are welcome to apply.

What We Offer:

• A supportive environment for freshers to start their careers.
• Opportunities for learning and professional growth.
• A chance to work with a dynamic team in a fast-paced industry.
• Competitive salary and benefits.

If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!

Apply Now!

Job Description: Full Stack Developer – SaaS Product Engineering (Ruby on Rails, React.js, Next.js, AWS)

Location: Office

Experience Level: 5+ Years

Employment Type: Full-Time

✨ About the Role

We are looking for a skilled and passionate Full Stack Developer to join our SaaS Product Engineering team. You will work across backend and frontend technologies to build, optimize, and scale multiple SaaS products in a dynamic environment.

If you are excited by clean code, modern cloud-native practices, and the chance to contribute to impactful products from the ground up, we would love to meet you!

🔥 Key Responsibilities

• Develop and maintain scalable SaaS-based platforms using Ruby on Rails (backend) and React.js / Next.js (frontend).
• Build RESTful APIs and integrate third-party services as needed.
• Collaborate with Product Managers, Designers, and QA teams to deliver high-quality product features for multiple projects.
• Write clean, secure, maintainable, and efficient code following best practices.
• Optimize applications for performance, scalability, maintainability, and security.
• Participate actively in code reviews, sprint planning, and team discussions.
• Support DevOps practices including CI/CD pipelines and cloud deployments on AWS.
• Take technical architectural level decisions for the products
• Continuously research and learn new technologies to enhance product performance.

🛠️ Required Skills and Experience

• 3–6 years of hands-on software engineering experience, preferably with SaaS platforms.
• Strong Full Stack Development Skills:
• Backend: Ruby on Rails (6+ preferred)
• Frontend: React.js, Next.js (static generation and server-side rendering)
• Database: PostgreSQL, MongoDB, Redis
• Experience deploying applications to AWS cloud environment.
• Good understanding of APIs (RESTful and/or GraphQL) and third-party integrations.
• Familiarity with Docker and CI/CD pipelines (GitHub Actions, GitLab CI, etc.).
• Knowledge of security principles (OAuth2, API security best practices).
• Familiarity with Agile development methodologies (Scrum, Kanban).
• Experience in handling a team.
• Basic understanding of test-driven development (RSpec, Jest or similar frameworks).

🎯 Preferred (Nice-to-Have)

• Exposure to AWS Lightsail, EC2, or Lambda.
• Experience with SaaS multi-tenant system design.
• Experience with third-party integrations like payments application.
• Previous work experience in startups or high-growth product companies.
• Basic knowledge of performance tuning and system optimization.

👤 Who You Are

• A problem solver with strong technical fundamentals.
• A self-motivated learner who enjoys working in collaborative environments.
• Someone who takes ownership and accountability for deliverables.
• A team player willing to mentor junior developers and contribute to team goals.

Job Description

Location: Pune, India

Experience: 0–2 years

Type: Full-time

We’re hiring an SDR (Domestic) to drive outbound sales efforts for Wittypen’s India Marketplace offering. This is an outbound-heavy role where hustle, resilience, and curiosity matter more than anything else.

If you’re hungry, coachable, and love the idea of cracking outbound sales in the B2B space—this is your playground.

You'll drive outbound sales efforts, manage key accounts, and help expand our B2B customer base across multiple sectors such as SaaS, finance, technology, lifestyle, and more.

What you'll do:

• Research target accounts and decision-makers in the India B2B ecosystem.
• Run outbound prospecting across channels—cold calls, emails, LinkedIn DMs.
• Own the outbound sales process—cold calling, prospecting, and following up on leads.
• Manage outreach sequences and cadence tools to drive meeting conversions.
• Qualify prospects, understand pain points, and schedule discovery calls.
• Collaborate with sales and other cross-functional teams to ensure tight feedback loops and follow-ups.
• Log all activities, contacts, and outcomes in the CRM.
• Meet monthly quotas for qualified meetings booked. 

What we look for:

• 1–2 years of experience in Sales Development, Inside Sales, or similar outbound roles.
• High energy, resilience, and comfortable with rejection.
• Excellent verbal and written communication—clear, confident, and persuasive.
• Understanding of B2B sales approaches, including inside sales and account management.
• Super coachable and eager to learn—open to feedback and rapid iterations.
• Familiarity with CRM and outreach tools is a plus.
• Strong organizational skills and ability to manage pipelines.

Note: This is an in-office role in Pune, India.

About Us

Wittypen is a managed marketplace for content and we work with some of the best brands like Freshworks, Swiggy, Acko, Paytm, and others to help create content through our pool of 1700+ freelance writers.

Founded in 2015, today Wittypen is one of the most credible content platforms working with customers across 5+ countries and creating thousands of content pieces every month. 

We believe in having a goal-driven culture where our colleagues try to do the best work of their lives in a way that also drives meaning and impact. 

Benefits

• 5-day work week.
• Choose any 8 hours between 10am-8pm.
• Play a crucial role in shaping the brand of Wittypen.
• Opportunities to develop your skills and grow your career in a company that values content marketing.
• Be part of a creative team that encourages innovation and collaboration.
• Make a significant impact on the brand's visibility and growth.
• Join a workplace that values diversity and provides a supportive environment.

About Upthrust

Upthrust is a B2B SaaS marketing agency driving growth through data-driven strategies and innovative marketing solutions for SaaS companies via PPC, Paid Social, and growth hacking.

The opportunity

Before you read another word, take a quick peek at who we are:

https://bit.ly/4igeveS

Own end-to-end Google Ads campaigns, from strategy to optimization, while aligning with LinkedIn and web teams to crush client goals.

Key Responsibilities:

Campaign Strategy & Execution

• Build/search/display/video campaigns from scratch.
• Audit accounts to find wasted spend and hidden opportunities.
• Implement conversion tracking, keyword research, and audience targeting tailored for B2B tech.

Performance Tuning

• Weekly bid adjustments, budget reallocations, and negative keyword scrubs.
• Set up real-time alerts to flag CTR drops or budget overages.
• A/B test ads, landing pages, and bidding strategies relentlessly.

Client Collaboration

• Present results that make CFOs nod (not snooze).
• Partner with LinkedIn specialists to unify cross-platform messaging.
• Document processes so your wins scale beyond your inbox.

Must-Haves

• 2-3 years in an agency managing Google Ads (B2B SaaS experience required).
• Certified in Google Ads (Search, Display, Video).
• Proven skill in scaling budgets from $10k–$100k+/month.
• Obsessive data literacy—you turn spreadsheets into strategy.

Nice to Have

• GA4 and Looker Studio fluency.
• Basic LinkedIn Ads or marketing automation know-how.
• Experience with automated bidding scripts.

Why Upthrust?

• Own campaigns without micromanagement.
• Work directly with founders (ex-Adani, Bank of America, IIT, ISB).
• Hybrid setup + health insurance + growth track.

Apply If

You’ve ever canceled plans to tweak a campaign.

No fluff. Just results.

What we offer:

• CTC: 7 LPA - 9 LPA
• Hybrid
• Health insurance
• Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education

If you're detail-oriented, results-driven, and excel at client management, we want to hear from you!

Has substantial expertise in Linux OS, Https, Proxy knowledge, Perl, Python scripting & hands-on

Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.

Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge. Further align the network to meet the Company’s objectives through continuous developments, improvements and automation.

Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.

Preferably 3+ years in modern software-defined network and preferably, in cloud-based environments.

Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.

Preferably possess a valid RHCE (Red Hat Certified Engineer) certification

Preferably possess any vendor Proxy certification (Forcepoint/ Websense/ bluecoat / equivalent)

Must possess advanced knowledge in TCP/IP concepts and fundamentals.  Good understanding and working knowledge of Squid proxy, Https protocol / Certificate management.

Fundamental understanding of proxy & PAC file.

Integration experience and knowledge between modern networks and cloud service providers such as AWS, Azure and GCP will be advantageous.

Knowledge in SaaS, IaaS, PaaS, and virtualization will be advantageous.

Coding skills such as Perl, Python, Shell scripting will be advantageous.

Excellent technical knowledge, troubleshooting, problem analysis, and outside-the-box thinking.

Excellent communication skills – oral, written and presentation, across various types of target audiences.

Strong sense of personal ownership and responsibility in accomplishing the organization’s goals and objectives. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Location: Noida, Sector 2 

Experience: 1-3 years in Customer Success or Account Management 

Employment Type: Full-time, Work From Office

Key Responsibilities:

• Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions.
• Customer Onboarding: Onboard and train new clients on product features.
• Cross-Selling & Upselling: Identify opportunities to expand accounts and drive additional revenue.
• Revenue Generation: Contribute to revenue growth by expanding customer accounts and identifying opportunities for further engagement.
• Retention & Renewals: Proactively manage customer retention, renewals, and satisfaction.
• Issue Resolution: Work with internal teams to resolve client issues quickly.
• Performance Tracking: Monitor customer satisfaction and key success metrics.

Requirements:

• Experience: 1-3 years in customer success, account management, or similar roles.
• Skills: Strong communication, problem-solving, and relationship-building skills.
• Proficiency in CRM tools (Salesforce, HubSpot, etc.).
• Experience in cross-selling, upselling, and customer retention strategies to drive revenue growth.

Benefits:

• Device Reimbursement
• Dynamic Office Culture at Noida, Sector 2
• Career Growth Opportunities

Greetings From Edstellar.com

we are looking Content Writter with editior experience who has worked in full time minimum 3 to 4 years experience

Designation : Content Specialist

Experience : Professiona Courses

Blog writing & Editing : on Professionals

Mode of work : 5 Days

JD : Experience: 2+ years

Location: Bangalore

Employment Type: Full-time

About the Role:

We are looking for a skilled B2B SaaS SEO Content Writer to create and optimize high-quality, engaging, and conversion-driven content. The ideal candidate should have a deep understanding of SEO strategies, B2B SaaS buyer personas, and industry-specific writing to drive organic traffic and lead generation.

Key Responsibilities:

SEO & Content Optimization:

• Conduct in-depth keyword research using tools like Ahrefs, SEMrush, Google Keyword Planner, and Ubersuggest.
• Optimize title tags, meta descriptions, headers, and internal linking for improved on-page SEO.
• Implement technical SEO best practices, including schema markup, page speed optimization, and structured data.
• Utilize AI-driven SEO tools (SurferSEO, Clearscope) to enhance content effectiveness.
• Develop link-building strategies, including guest posting, outreach, and internal linking.
• Perform competitor analysis to refine content strategy and benchmark against industry leaders.

B2B SaaS Content Writing Expertise:

• Write SEO-optimized, audience-focused content tailored for C-level executives, product managers, and IT professionals.
• Research and create content around SaaS trends, cloud computing, AI, cybersecurity, and enterprise software.
• Develop various content formats, including:
• Blog posts & thought leadership articles
• Whitepapers, eBooks & case studies
• Website & landing page copy
• Product descriptions & feature pages
• Email marketing & nurture campaigns
• Social media & ad copy
• Craft conversion-driven content with strong CTAs to boost sign-ups, demos, and free trials.
• Repurpose long-form content into short-form assets such as social media posts, infographics, and newsletters.

Marketing & Analytics Knowledge:

• Use Google Analytics and Search Console to track content performance and organic traffic growth.
• Develop and manage a content calendar aligned with business goals.
• Conduct A/B testing on content formats, headlines, and CTAs to maximize engagement.
• Work with CMS platforms such as WordPress, HubSpot, Webflow, or Ghost for publishing and content management.

Additional Skills (Nice to Have):

• Basic HTML & CSS knowledge for better content structuring and minor SEO tweaks.
• Experience with AI content tools like ChatGPT, Jasper, Copy.ai for content ideation.
• UX writing skills for microcopy and user onboarding flows in SaaS applications.
• Familiarity with marketing automation tools such as HubSpot, Marketo, or Pardot for SaaS email campaigns.

Why Join Us?

• Work with a fast-growing SaaS company in a high-impact role.
• Opportunities for career growth, upskilling, and industry exposure.
• Competitive salary and benefits package.
• Collaborative and innovative work environment.

About Pixerize

Pixerize is an automation-first business solutions company helping small and mid-sized businesses scale globally. We bring strategy, systems, and digital execution together to help our clients dominate their markets. Now, we’re looking for a Sales Closer who’s ready to convert leads into deals and make a serious impact.

Role Overview

We’re seeking a high-performance Sales Closer who knows how to pitch, handle objections, and seal the deal. You’ll be on the front lines speaking directly with inbound and qualified leads, pitching the value of Pixerize, following up persistently, and turning interest into revenue. If "no" just motivates you more—this role is for you.

Responsibilities

• Take discovery and pitch calls with warm leads and prospects.
• Present tailored solutions and close deals confidently.
• Handle objections with professionalism and confidence.
• Build rapport and maintain strong client communication throughout the sales cycle.
• Follow up consistently to guide leads through the pipeline.
• Collaborate with marketing and operations to align messaging and delivery.
• Track progress in CRM and meet (or exceed) monthly sales targets.

KPIs & Performance Metrics

• Number of deals closed monthly.
• Conversion rate from discovery to close.
• Follow-up responsiveness and pipeline management.
• Contribution to revenue growth targets.
• Feedback from leads on communication and experience.

Requirements

• 2+ years of experience in a sales role, ideally in tech, services, or startups.
• Strong public speaking and on-call presentation skills.
• Proven ability to close deals and meet quotas.
• Excellent written and verbal communication.
• Persuasive, resilient, and confident under pressure.
• Comfortable working in a remote, fast-paced team environment.

Nice to Have

• Familiarity with CRMs like HubSpot, Pipedrive, or Close.
• Experience selling marketing, automation, or digital services.
• Basic understanding of lead funnels and sales automation.

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service, 

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Role Overview

The Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. The ideal candidate will have 2-6 years of industry experience in SAAS or related industries, with a proven track record of managing enterprise accounts and achieving sales targets. This role requires a deep understanding of the SAAS landscape and the ability to navigate complex customer environments.

Key Objectives-

• Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.
• Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
• Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Responsibilities-

• Manage a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets.
• Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
• Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
• Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
• Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.
• Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
• Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
• Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities.
• 
  

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• 2 to 6 years of relevant experience in enterprise account management within the SAAS or allied industries.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Work Mode: WFO

Office Location: Indiranagar, Bangalore

Salary: up to 30 LPA

Key Responsibilities: 

•  Lead the UI team in designing and developing scalable, responsive, and performant user interface components. 
• Define and enforce UI coding standards, best practices, and guidelines. 
• Collaborate with UX designers to translate wireframes and prototypes into high-quality code. 
• Work closely with product managers to understand requirements and translate them into technical solutions. 
• Mentor and coach UI developers, providing guidance and support on technical challenges. 
• Conduct code reviews to ensure code quality, performance, and adherence to design principles. 
• Stay updated with the latest UI trends, technologies, and best practices. 
• Drive innovation and continuous improvement within the UI development process. 

Job Summary:

We’re seeking an innovative and business-savvy AI Strategist to lead the integration of artificial intelligence across all departments within our organization. This role is ideal for someone who has a deep understanding of AI capabilities, trends, and tools — but is more focused on strategic implementation, process improvement, and cross-functional collaboration than on technical development.

As our AI Strategist, you'll identify high-impact opportunities where AI can streamline operations, improve efficiency, and unlock new value. You’ll work closely with stakeholders in operations, marketing, HR, customer service, finance, and more to evaluate needs, recommend solutions, and support the adoption of AI-powered tools

and workflows.

Key Responsibilities:

• Partner with department heads to assess workflows and identify opportunities for AI integration

• Develop and maintain a company-wide AI roadmap aligned with business goals

• Evaluate and recommend AI solutions and platforms (e.g., automation tools, chatbots, predictive analytics, NLP applications)

• Serve as a liaison between internal teams and external AI vendors or technical consultants

• Educate teams on AI use cases, capabilities, and best practices

• Oversee pilot programs and track the effectiveness of AI initiatives

• Ensure ethical and compliant AI use, including data privacy and bias mitigation

• Stay current on emerging AI trends and make recommendations to maintain a competitive edge

Qualifications:

• Bachelor’s or Master’s degree in Business, Data Science, Information Systems,

or related fields

• Strong understanding of AI concepts, tools, and use cases across business

functions

• 3+ years of experience in strategy, operations, digital transformation, or a related role

• Proven track record of implementing new technologies or process improvements

• Excellent communication and change management skills

• Ability to translate complex AI concepts into business value

• Strategic thinker with a data-driven mindset

• Bonus: Experience working with AI vendors, SaaS platforms, or enterprise AI tools

Job Title: Enterprise Field Sales Executive – IT sales / Hardware sales

Location: Chennai

Experience:4 to 5 years

Job Type: Full-time | Field Sales | On-site client visits

Job Description:

We are looking for a dynamic and experienced Enterprise Field Sales Executive with a proven track record in IT infrastructure or hardware sales. The ideal candidate should have experience managing field sales activities, building client relationships through on-site visits, and selling to mid-to-large enterprise customers.

Key Responsibilities:

• Drive new business opportunities through in-person meetings, cold visits, and field-based lead generation.
• Sell IT hardware solutions, such as servers, storage, networking equipment, and enterprise infrastructure products.
• Visit client locations regularly to understand requirements, pitch solutions, and close deals.
• Build and manage a strong pipeline of enterprise prospects in your assigned territory or region.
• Develop proposals, negotiate pricing, and manage the entire sales cycle.
• Collaborate with internal pre-sales and technical teams for solution design and demos.
• Achieve monthly/quarterly/annual revenue and growth targets.

Key Requirements:

• 4–5 years of experience in B2B field sales in the IT, hardware, or enterprise tech space.
• Strong experience in direct sales, territory management, and face-to-face client interactions.
• Proven ability to sell to decision-makers like CIOs, IT Managers, and Procurement Heads.
• Strong technical understanding of enterprise IT hardware/infrastructure.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated and comfortable with regular travel and field visits.
• Proficient in CRM tools (Salesforce, Zoho, etc.).
• Bachelor's degree in Business, IT, or related fields.

Strong Lead generation & Qualification Profile with B2B SaaS Experience

Mandatory (Experience 1): 6 months of experience in generating new leads and prospecting them for B2B SaaS products (can consider Internship experience as well)

Mandatory (Experience 2): Must have experience of lead generation using channels like email, cold calling, Linkedin etc

Mandatory (Experience 3): Must have experience of prospecting/qualify leads by enriching data using tools like Apollo, ZoomInfo, Tracxn, Clay, Sales Navigator etc

Mandatory (Core Skills): Experience using CRM tools like HubSpot, Salesforce, Zoho CRM, Lead squared etc

Mandatory (Company): Early Stage B2B SaaS Companies (ed tech will also work)

Mandatory (Education): Must have graduated in 2019 or later

Mandatory (Age): Must not be older than 29 years.

Ideal Candidate

6+ years of experience selling B2B SaaS to US customers

Prior success as one of the first AEs at a startup; comfortable working in a fast-paced, early stage startup environment

Track record of consistently beating your quota

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup

Strong project management skills and proactiveness, given the long sales cycle and pilot (free trials) heavy nature of deals.

Strong first principles understanding of business fundamentals; Ability to understand the product at a granular level; Ability to empathise with the end user, and understand their pain points

Strong first principles understanding of different stages of the sales funnel, and experience with good CRM hygiene

Strong first principles understanding of sales processes e.g. MEDDPICC

Willingness to get your hands dirty and do the grunt work in the early days.

MANDATORY - Willing to work in the US time zone (~4 am IST) on weekdays (Mon-Fri) because the majority of our clients are based in the US. You have flexibility on when you want to start your day in the afternoon (IST), or take breaks (e.g. family time, gym etc). This role will require you to stretch outside your comfort zone.

Excellent written and oral communication skills

Ability to build, manage and motivate a team

Self driven individual with high ownership and strong work ethic

Previous entrepreneurial experience is a huge plus

Experience catering to CFO persona is a plus

Familiarity with billing systems, CPQ and accounting systems is a plus

Not taking yourself too seriously.

About MyOperator

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Responsibilities

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Perks & Benefits:

• Health Insurance, etc
• Competitive compensation package with attractive incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Continuous learning and development opportunities.
• Collaborative and supportive team culture.

.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Executive

Location: Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

About the Role:

We are seeking a dynamic and revenue-driven Head of Partnerships to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Key Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Who You Are:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Why Join Us?

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

Responsibilities:

• Sell telecommunications products and services to both individuals and companies.
• Sell VoIP for corporate technology and communications systems.
• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Keep abreast of current technology trends.
• Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments.
• Leverage the CRM system to develop a prospecting and sales strategy that ensures high activity and effective closing ratios.
• Book and install new lines/circuits/bundles/services to meet established monthly quotas.
• Design customised, cost-effective solutions for the client.
• Manage a territory using technology, prioritisation, and time management skills.
• Submit pricing and pre-qualification requests reflecting the client's requirements.
• Maintain an updated database including all activities, partners, and opportunities with their current status.
• Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.
• Own recruiting, objective setting, coaching, and performance monitoring of sales representatives.
• Present sales, revenue, and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements:

• Bachelor's degree in a related field with 1 to 3 years of experience (preferably from the Telecom domain) with exposure to working in the UAE, EGYPT, VIETNAM, and PHILIPPINES markets.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars, and conferences.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organisation.
• Proficiency in all Microsoft Office applications.
• Ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent administrative and organisational skills.
• Effective communication skills.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching, and people management skills.
• Driving Licenceis good to have.

Location: Remote (India only)

About Certa At Certa, we’re revolutionizing process automation for top-tier companies, including Fortune 500 and Fortune 1000 leaders, from the heart of Silicon Valley. Our mission? Simplifying complexity through cutting-edge SaaS solutions. Join our thriving, global team and become a key player in a startup environment that champions innovation, continuous learning, and unlimited growth. We offer a fully remote, flexible workspace that empowers you to excel.

Role Overview

Ready to elevate your DevOps career by shaping the backbone of a fast-growing SaaS platform? As a Senior DevOps Engineer at Certa, you’ll lead the charge in building, automating, and optimizing our cloud infrastructure. Beyond infrastructure management, you’ll actively contribute with a product-focused mindset, understanding customer requirements, collaborating closely with product and engineering teams, and ensuring our AWS-based platform consistently meets user needs and business goals.

What You’ll Do

• Own SaaS Infrastructure: Design, architect, and maintain robust, scalable AWS infrastructure, enhancing platform stability, security, and performance.
• Orchestrate with Kubernetes: Utilize your advanced Kubernetes expertise to manage and scale containerized deployments efficiently and reliably.
• Collaborate on Enterprise Architecture: Align infrastructure strategies with enterprise architectural standards, partnering closely with architects to build integrated solutions.
• Drive Observability: Implement and evolve sophisticated monitoring and observability solutions (DataDog, ELK Stack, AWS CloudWatch) to proactively detect, troubleshoot, and resolve system anomalies.
• Lead Automation Initiatives: Champion an automation-first mindset across the organization, streamlining development, deployment, and operational workflows.
• Implement Infrastructure as Code (IaC): Master Terraform to build repeatable, maintainable cloud infrastructure automation.
• Optimize CI/CD Pipelines: Refine and manage continuous integration and deployment processes (currently GitHub Actions, transitioning to CircleCI), enhancing efficiency and reliability.
• Enable GitOps with ArgoCD: Deliver seamless GitOps-driven application deployments, ensuring accuracy and consistency in Kubernetes environments.
• Advocate for Best Practices: Continuously promote and enforce industry-standard DevOps practices, ensuring consistent, secure, and efficient operational outcomes.
• Innovate and Improve: Constantly evaluate and enhance current DevOps processes, tooling, and methodologies to maintain cutting-edge efficiency.
• Product Mindset: Actively engage with product and engineering teams, bringing infrastructure expertise to product discussions, understanding customer needs, and helping prioritize infrastructure improvements that directly benefit users and business objectives.

What You Bring

1. Hands-On Experience: 3-5 years in DevOps roles, ideally within fast-paced SaaS environments.
2. Kubernetes Mastery: Advanced knowledge and practical experience managing Kubernetes clusters and container orchestration.
3. AWS Excellence: Comprehensive expertise across AWS services, infrastructure management, and security.
4. IaC Competence: Demonstrated skill in Terraform for infrastructure automation and management.
5. CI/CD Acumen: Proven proficiency managing pipelines with GitHub Actions; familiarity with CircleCI highly advantageous.
6. GitOps Knowledge: Experience with ArgoCD for effective continuous deployment and operations.
7. Observability Skills: Strong capabilities deploying and managing monitoring solutions such as DataDog, ELK, and AWS CloudWatch.
8. Python Automation: Solid scripting and automation skills using Python.
9. Architectural Awareness: Understanding of enterprise architecture frameworks and alignment practices.
10. Proactive Problem-Solving: Exceptional analytical and troubleshooting skills, adept at swiftly addressing complex technical challenges.
11. Effective Communication: Strong interpersonal and collaborative skills, essential for remote, distributed teamwork.
12. Product Focus: Ability and willingness to understand customer requirements, prioritize tasks that enhance product value, and proactively suggest infrastructure improvements driven by user needs.
13. Startup Mindset (Bonus): Prior experience or enthusiasm for dynamic startup cultures is a distinct advantage.

Why Join Us

• Compensation: Top-tier salary and exceptional benefits.
• Work-Life Flexibility: Fully remote, flexible scheduling.
• Growth Opportunities: Accelerate your career in a company poised for significant growth.
• Innovative Culture: Engineering-centric, innovation-driven work environment.
• Team Events: Annual offsites and quarterly Hackerhouse.
• Wellness & Family: Comprehensive healthcare and parental leave.
• Workspace: Premium workstation setup allowance, providing the tech you need to succeed.

Hi all, Greetings from Haloocom Technologies Pvt Ltd. We are looking for a strong and experienced International Sales Manager to manage and drive revenues in order to attain market leadership as the total telecom solutions provider in the circle, through growth, in terms of revenues, market share and profit, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.

Key responsibilities :

● Sell telecommunications products and services to both individuals and companies.

● Sell VoIP for corporate technology and communications systems.

● Build market position by locating, developing, defining, negotiating, and closing business relationships.

● Keep abreast of current technology trends.

● Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.

● Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.

● Book and install new lines/circuits/bundles/services to meet established monthly quotas.

● Design customised, cost-effective solutions for the client.

● Manage a territory using technology, prioritisation and time management skills.

● Submit pricing and pre-qualification requests reflecting the client's requirements.

● Maintain an updated database including all activities, partners, and opportunities with their current status.

● Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.

● Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

● Present sales, revenue and expenses reports and realistic forecasts to the management team

● Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required :

● Bachelor's degree in related field with 1 to 3 years of experience (preferably from Telecom domain) with exposure to working in UAE, EGYPT, VIETNAM and PHILIPPINES markets

● Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

● Committed to continuous education through workshops, seminars and conferences

● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

● Proficiency in all Microsoft Office applications.

● Ability to work as part of a team.

● Strong analytical and problem-solving skills.

● Excellent administrative and organizational skills.

● Effective communication skills.

● Proven ability to drive the sales process from plan to close

● Strong business sense and industry expertise

● Excellent mentoring, coaching and people management skills

● Driving License good to have

Job description

Key Responsibilities

• Own and execute the SEO strategy across all platforms (website, landing pages, blogs, etc.)
• Perform comprehensive technical SEO audits and implement fixes in collaboration with dev teams
• Conduct keyword research and competitor gap analysis aligned to SaaS buyer intent
• Develop and optimize high-conversion content frameworks (blog posts, solution pages, product guides)
• Drive link-building efforts through white-hat outreach and strategic partnerships
• Analyze SEO performance metrics and report on KPIs with clear business impact
• Collaborate with Product, Marketing, and Content teams to align SEO with product-led growth
• Stay ahead of Google algorithm updates, industry trends, and emerging SEO tools

Requirements

• 8+ years of dedicated SEO experience, preferably in SaaS companies
• Proven track record of improving domain authority and ranking competitive B2B keywords
• Strong grasp of technical SEO, schema, site speed optimization, and crawlability
• Experience working with tools like Ahrefs, SEMrush, Screaming Frog, GA4, Google Search Console, etc.
• Hands-on knowledge of POS, retail-tech, or related industries is a strong plus
• Exceptional analytical and problem-solving skills
• Ability to work independently with high ownership and strategic thinking

Senior Product Manager (Healthcare Payer Domain)

As a Senior Product Manager, you will be the leader and mentor of one value stream within Healthcare Payer, responsible for the end-to-end user journey of the product portfolio. You will have advanced skills in backlog prioritization, product/component integration, and commercialization. You will also provide deal-specific sales support and lead discussions with customers and partners. You will seek voice of customer and voice of market feedback and lead decision making on projects through collaboration with cross-functional teams.

Required Skills : US Healthcare/Healthcare Domain, B2B SaaS, Product Management, Product Operations, Claims experience, Healthcare Payer Domain Experience, Commercial software product development, preferably with enterprise software, TAM, SOM, Voice of the Customer, Voice of the market, PLM, go-to-market (GTM) product strategy, Product User Experience.

Key Responsibilities

• Proven experience in leading and mentoring product teams, with focus on fostering a data- driven culture.
• Deeply understand how the product and/or components impact other aspects of the portfolio
• and/or product line in delivering business value, and track and provide guidance on competition and market trends.
• Promote and integrate a data-driven methodologies into the product development lifecycle.
• Utilize data to make informed product decisions and establish frameworks to measure success.
• Manage and deliver go-to-market (GTM) deliverables and ensure alignment with the company vision and strategy. Collaborate closely with cross functional teams, including engineering, design, marketing, sales, Operations, customer success to ensure successful product launch and adoption.
• Prioritize and manage the product backlog for specific product, component, and integrations, including cross-value stream dependencies, and collaborate with cross-functional teams to deliver high-quality products that solve customer problems and create value.
• Lead the team for their product or component area, providing direction, feedback, and coaching, and build organizational capacity through training and mentoring of others on product and market knowledge.
• Work with other functions to understand how the product affects and is affected by other functions to deliver a positive customer/user experience, and lead customer discussions and shadow users to analyze their day in the life (DILO) and improve user experience (UX) with the product.
• Build organizational capacity through development of documented processes and artifacts and consider the connections between products and services in making decisions.
• Provide deal-specific sales support and validate inputs provided by direct reports and leverage insights to understand and build market segment sizing for existing products or solutions (total addressable market (TAM), serviceable addressable market (SAM), and serviceable obtainable market (SOM))
• Be familiar with competition and their products and actively seek structured voice of customer(VOC) and voice of market (VOM) feedback.
• Drive the commercialization effort, managing all artifact development, delegating to people on the team as needed, and collaborating with other departments to provide input and ensure dependencies are managed.
• Lead discussions with customers and partners, actively mentor others in and outside the product organization, build consensus and lead decision making, and find solutions to challenges and make recommendations, including validation of frameworks developed by reports and executing on them.
• Define, track, and analyze key performance metrics to assess product performance and identify areas of improvement.
• Drive continuous product innovation by staying current with industry trends and emerging technologies in healthcare.
• Experience in identifying cost centers and implementing strategies to improve efficiency and optimizations.
• Must have the ability to thrive in a fast paced, dynamic environment and manage multiple priorities effectively.

Qualifications

• Technical chops and systems thinking expertise to comfortably work with high performing engineering teams. Strong ability to effectively communicate business requirements to engineers.
• 8+ years of working in software development organizations that build software or applications for the US healthcare industry (experience with core administrative processing systems/claims processing systems would be an added advantage).
• 5+ years of successfully working within product management (As Associate Product Manager or above) to analyze, define and document software requirements for commercial software product development, preferably with enterprise software.
• 5+ years of experience working in an Agile/Scrum software development environment.
• Bachelor’s degree in engineering (preferably computer science), Math, and/or Science. An MBA from a tier 1 / 2 B-school is an added advantage.
• Proven track record of leading and delivering successful products from ideation to launch.
• Excellent skills in backlog prioritization, product/component integration, and commercialization
• Experience in collaborating with cross-functional teams, such as engineering, design, marketing, and operations, and leading decision making on projects
• Experience in mentoring and coaching others on product and market knowledge, and building organizational capacity
• Excellent communication, presentation, and interpersonal skills
• Familiarity with agile methodologies and tools, such as Scrum, Kanban, Jira, etc.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Manager to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Manager

Location: Sector 2, Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation.
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

Requirement:

● Role: Fullstack Developer

● Location: Noida (Hybrid)

● Experience: 1-3 years

● Type: Full-Time

Role Description : We’re seeking a Fullstack Developer to join our fast-moving team at Velto. You’ll be responsible for building robust backend services and user-facing features using a modern tech stack. In this role, you’ll also get hands-on exposure to applied AI, contributing to the development of LLM-powered workflows, agentic systems, and custom fi ne-tuning pipelines.

Responsibilities:

● Develop and maintain backend services using Python and FastAPI

● Build interactive frontend components using React

● Work with SQL databases, design schema, and integrate data models with Python

● Integrate and build features on top of LLMs and agent frameworks (e.g., LangChain, OpenAI, HuggingFace)

● Contribute to AI fi ne-tuning pipelines, retrieval-augmented generation (RAG) setups, and contract intelligence workfl ows

● Profi ciency with unit testing libraries like jest, React testing library and pytest.

● Collaborate in agile sprints to deliver high-quality, testable, and scalable code

● Ensure end-to-end performance, security, and reliability of the stack

Required Skills:

● Proficient in Python and experienced with web frameworks like FastAPI

● Strong grasp of JavaScript and React for frontend development

● Solid understanding of SQL and relational database integration with Python

● Exposure to LLMs, vector databases, and AI-based applications (projects, internships, or coursework count)

● Familiar with Git, REST APIs, and modern software development practices

● Bachelor’s degree in Computer Science or equivalent fi eld

Nice to Have:

● Experience working with LangChain, RAG pipelines, or building agentic workfl ows

● Familiarity with containerization (Docker), basic DevOps, or cloud deployment

● Prior project or internship involving AI/ML, NLP, or SaaS products

Why Join Us?

● Work on real-world applications of AI in enterprise SaaS

● Fast-paced, early-stage startup culture with direct ownership

● Learn by doing—no layers, no red tape

● Hybrid work setup and merit-based growth

About Us

HDIP (Hiringdog Interview Platform) is an innovative Interview-as-a-Service platform designed to help software product companies conduct seamless and efficient first-round technical interviews. With a curated network of experienced interviewers and AI-powered insights, HDIP ensures faster, unbiased, and high-quality evaluations—saving valuable time for tech teams. Built for scalability and precision, HDIP empowers companies to make smarter hiring decisions while delivering a top-tier candidate experience.

We are looking for a Sales Manager with experience in enterprise product sales in India to drive revenue growth, build strong client relationships, and expand our market reach.

What You’ll Do

• Enterprise Sales: Drive B2B sales for our Interview-as-a-Service platform to software product companies.
• 
  
• Lead Generation & Outreach: Identify, engage, and convert potential clients through targeted outreach.
• 
  
• Client Consultations: Understand customer pain points and present tailored solutions.
• 
  
• Negotiation & Closing: Own the entire sales cycle from first contact to closing deals.
• 
  
• Partnerships & Networking: Build strong relationships with HR leaders, hiring managers, and CTOs.
• 
  
• Market Research: Stay updated on industry trends, competition, and customer needs.
• 
  

What We’re Looking For

• 2 + years of experience in enterprise product sales in India.
• 
  
• Proven success in B2B SaaS or HR Tech sales (selling to startups or product companies is a plus).
• 
  
• Strong negotiation, presentation, and relationship-building skills.
• 
  
• Ability to work independently in a fast-paced, early-stage startup.
• 
  
• A humble, learning-oriented mindset with a drive to exceed sales targets.
• 
  

Why Join Us?

• Sell a high-impact, in-demand product in the HR Tech & AI-driven hiring space.
• 
  
• Fully remote opportunity with flexibility.
• 
  
• High-growth potential – Be part of the core team driving revenue in a fast-growing startup.
• 
  

If you are an immediate joiner who thrives in enterprise sales and fast-paced environments, let’s connect! 🚀

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Manager to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Manager

Location: Sector 2, Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation.
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

ABOUT THE ROLE:

As the Business Head, you will be a critical member of the senior leadership team, directly influencing the overall success and strategic direction of TartanHQ. You will be the driving force behind our revenue generation engine, formulating and executing comprehensive go-to-market strategies, leading all sales and marketing initiatives, cultivating strong and lasting relationships with our diverse clientele, and ultimately achieving ambitious revenue targets. This role demands a strategic thinker with a strong execution mindset, exceptional leadership capabilities, and a deep understanding of the [SaaS/Fintech/Banking] landscape. You will be empowered to build and lead a high-performing team and will play a key role in fostering a customer-centric culture within the organization.

Key Responsibilities:

1. Business Development and Strategic Partnerships:

• Identify and pursue new business opportunities: Proactively identify and qualify potential enterprise, startup, and mid-stage clients across relevant industries. This includes conducting thorough market research, identifying key target accounts, and developing tailored outreach strategies.
• Develop and execute strategic partnership initiatives: Identify, cultivate, and manage strategic partnerships with complementary businesses, technology providers, and industry influencers to expand market reach and create synergistic opportunities.
• Build and maintain strong relationships with key decision-makers and stakeholders: Establish and nurture long-term relationships with C-level executives, procurement leaders, and other key stakeholders within target client organizations. This involves consistent communication, understanding their business needs, and positioning TartanHQ as a trusted advisor.
• Lead the end-to-end sales cycle: Take ownership of the sales process from initial contact and qualification through presentations, negotiations, proposal development, and contract closure.
• Negotiate and close complex deals: Skilfully negotiate terms and conditions to achieve mutually beneficial agreements that drive significant revenue growth for TartanHQ.
• Develop and manage a robust sales pipeline: Build and maintain a healthy and predictable sales pipeline, accurately forecasting revenue and providing regular updates to the senior leadership team.
• Represent TartanHQ at industry events and conferences: Act as a company spokesperson, building brand awareness and generating leads through active participation in relevant industry events, conferences, and networking opportunities.

2. Sales and Marketing Strategy & Execution:

• Develop and execute a comprehensive go-to-market strategy: Define target markets, ideal customer profiles, value propositions, and effective channels to achieve ambitious growth objectives.
• Formulate and implement effective sales strategies: Develop and refine sales processes, methodologies, and tools to optimize sales effectiveness and efficiency. This includes defining sales targets, territories, and incentive structures.
• Develop and oversee the execution of integrated marketing strategies: Collaborate with the marketing team (or lead marketing efforts directly initially) to develop and implement impactful marketing campaigns across various channels (digital marketing, content marketing, social media, public relations, etc.) to build brand awareness, generate leads, and support sales efforts.
• Oversee and guide the sales and marketing team: Provide clear direction, set performance expectations, and offer ongoing coaching and support to the sales and marketing teams to ensure they achieve their individual and collective goals.
• Analyse market trends and competitive landscapes: Conduct in-depth market research to identify emerging trends, understand competitor strategies, and identify opportunities and threats. Utilize this analysis to inform strategic decisions and maintain a competitive edge.
• Collaborate with product development teams: Provide valuable market feedback and customer insights to the product development team to ensure our offerings align with market needs and customer demands.

3. Team Leadership and Development:

• Recruit, hire, and develop a high-performing team: Identify talent needs, lead the recruitment process for sales and marketing professionals, and build a skilled and motivated team.
• Provide mentorship and coaching to team members: Offer regular feedback, guidance, and development opportunities to empower team members to reach their full potential and contribute effectively to the company's success.
• Set clear performance goals and conduct regular performance reviews: Define measurable KPIs for team members and conduct regular performance evaluations to track progress and provide constructive feedback.
• Lead by example: Demonstrate strong work ethic, professionalism, and a commitment to achieving results.

4. Operational Excellence and Performance Management:

• Implement efficient systems and processes: Identify opportunities to optimize sales and marketing workflows, implement CRM systems (e.g., Salesforce, HubSpot), and leverage technology to improve efficiency and productivity.
• Monitor key performance indicators (KPIs): Define, track, and analyze relevant sales and marketing KPIs (e.g., lead generation, conversion rates, customer acquisition cost, revenue growth, churn rate) to measure success, identify trends, and pinpoint areas for improvement.
• Generate and present regular performance reports: Provide insightful reports on sales and marketing performance to the senior leadership team, highlighting key achievements, challenges, and strategic recommendations.
• Drive continuous improvement: Proactively identify areas for operational improvement within the sales and marketing functions and implement solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Minimum of 10 years of progressive experience in business development, sales leadership, and marketing within the SaaS, Fintech, or Banking industry is mandatory. This includes a proven track record of exceeding revenue targets and building successful teams within these sectors.
• Sales Experience: Must possess significant Software Sales and Enterprise Sales experience, demonstrating a deep understanding of the enterprise sales cycle, complex deal structures, and value-based selling. A strong and established network of contacts within the target industries is crucial.
• Ready To Travel: This role will require frequent travel, up to 50% of the time, both within the city and to other locations, for client meetings, industry events, and team engagements. Candidates must be comfortable with this level of travel.

Skills and Qualifications:

• Leadership Skills: Proven and demonstrable ability to effectively lead, motivate, and develop high-performing sales and marketing teams. Strong influencing skills to build consensus and drive results across different organizational levels and with external stakeholders.
• Business Acumen: A deep and comprehensive understanding of core business fundamentals, including financial management, strategic marketing principles, and effective sales methodologies. Ability to connect sales and marketing activities to overall business objectives.
• Strong Communication Skills: Exceptional written and verbal communication, presentation, and interpersonal skills to effectively articulate complex ideas, build rapport with clients, and communicate effectively with internal teams and stakeholders.
• Problem-Solving Skills: Demonstrated ability to identify, analyse, and resolve complex business challenges in a timely and efficient manner, using a strategic and analytical approach.
• Data-Driven Approach: A strong analytical mindset with a proven ability to leverage data and metrics to inform strategic decisions, track performance, and identify opportunities for optimization.
• Technical Proficiency: Solid understanding of SaaS products and broader technology trends relevant to the [SaaS/Fintech/Banking] industry. Familiarity with CRM and marketing automation platforms is highly desirable.
• Relationship Building Skills: Exceptional ability to build and maintain strong, long-lasting relationships with clients, partners, and internal stakeholders based on trust, mutual respect, and a deep understanding of their needs.
• Entrepreneurial Mindset: A proactive, results-oriented, and innovative mindset with a passion for driving growth and a willingness to take on challenges and explore new opportunities. A strong sense of ownership and accountability is essential.

Benefits:

• Stock Options: We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome. You will be granted stock options as part of your compensation package, aligning your success with the company's growth.
• Health Insurance: We believe you and your family deserve robust health coverage because we care about them too. A comprehensive health policy of 3 lakhs is provided, along with other health and wellness benefits for you and your immediate family. We are committed to supporting your well-being.
• MacBook: You will receive a company-provided MacBook for your work, irrespective of your specific role at Tartan. We believe in providing our team members with the best tools to succeed.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!

Key Responsibilities:

Technical Support & Problem-Solving:

• Use technical expertise to identify and resolve complex customer issues.
• Take ownership of escalated customer cases and drive them to resolution.
• Troubleshoot API-related issues and ensure seamless integration.
• Collaborate with product and development teams to resolve technical challenges.

Customer Communication & Service:

• Explain technical concepts to non-technical users in a clear and effective manner.
• Understand customer needs and provide solutions with a customer-first approach.
• Document resolutions, troubleshooting steps, and best practices for internal and customer use.

Process & Compliance Management:

• Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
• Conduct KYC audits to maintain accuracy and security.
• Manage Truecaller activation, renewal, and billing audits to ensure proper service
• delivery.
• Oversee SMS panel activation and renewal while troubleshooting potential issues.
• Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.

API Calls & Research & Development (R&D):

• Monitor, manage, and troubleshoot API calls to maintain system efficiency.
• Work with the development team to enhance API performance and integration.
• Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.

Skills & Qualifications:

• Minimum 4 years of experience in a technical support role in a product-based
• company.
• Strong problem-solving skills to identify the root cause of issues.
• Experience with API handling, troubleshooting, and integration.
• Proficiency in JIRA, Kibana, and other monitoring tools.
• Excellent communication skills to explain technical concepts to non-technical users.
• Ability to handle compliance-based KYC processes and conduct audits.
• Strong collaboration skills to work with cross-functional teams.
• Experience in SaaS-based product support is a plus.

Why Join Us?

• Be part of a fast-growing SaaS company with an innovative work culture.
• Work on challenging technical issues and collaborate with a talented team.
• Gain hands-on experience with API management, compliance, and advanced troubleshooting.
• Opportunity for career growth and skill enhancement in technical support.

If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

Company: Kredit Venture

About the company:

KreditVenture is seeking a Technical Product Manager to lead the development, strategy, and

execution of our SaaS applications built on top of Loan Origination Systems and Lending Platforms.

This role requires a strong technical background, a product ownership mindset, and the ability to

drive execution through both in-house teams and outsourced vendors. The ideal candidate will play

a key role in aligning business goals with technical implementation, ensuring a scalable, secure,

and user-centric platform.

Job Description

Job Title: Senior Manager / AVP / DVP – Technical Product Manager

Location: Mumbai (Ghatkopar West)

Compensation: Upto 25 LPA

Experience: 7-8 years (Designation will be based on experience)

Qualification: 

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- An MBA is a plus.

 Roles and Responsibilities

Technology Leadership:

• Lead SaaS Platform Development – Strong expertise in full-stack development (Java, Python, MERN stack) and cloud-based architectures.
• API & Workflow Design – Drive microservices-based REST API development and implement business process automation.
• Third-Party Integrations – Enable seamless API integrations with external service providers.
• Code Quality & Best Practices – Ensure code quality, security, and performance optimization through structured audits.

Vendor & Delivery Management:

• Outsourced Vendor Oversight – Manage and collaborate with external development partners, ensuring high-quality and timely delivery.
• Delivery Governance – Define SLAs, monitor vendor performance, and proactively escalate risks.
• Quality Assurance – Ensure vendor deliverables align with product standards and integrate smoothly with internal development.

Collaboration & Stakeholder Engagement:

• Customer Insights & Feedback – Conduct user research and feedback sessions to enhance platform capabilities.
• Product Demos & GTM Support – Showcase platform features to potential clients and support sales & business development initiatives.

Platform Development & Compliance:

• Component Libraries & Workflow Automation – Develop reusable UI components and enable no-code/low-code business workflows.
• Security & Compliance – Ensure adherence to data protection, authentication, and regulatory standards (e.g., GDPR, PCI-DSS).
• Performance Monitoring & Analytics – Define KPIs and drive continuous performance optimization.

Role: Account Executive / Sales Executive (B2B SaaS)

Exp: 7-12 Years

CTC: up to 20 LPA

Location: Gurugram

Desired Skills and Experience:

● 7+ years of sales experience, with a track record of exceeding quotas.

● 3+ years of experience (recent) in B2B SaaS sales.

● Proven expertise in selling tech tools, integrations, and workflow automation solutions to enterprise customers.

● Excellent negotiation, communication, and interpersonal skills.

● Data-driven mindset with strong analytical and problem-solving skills.

● Ability to thrive in a fast-paced, results-oriented environment.

Mandatory Criteria (Can't be neglected during screening) :

• Total Experience: Minimum 7 years, with recent experience in SaaS sales, with a track record of exceeding quotas.
• SaaS Technology Sales Experience: At least 3 years of experience (recent) in a tech-driven B2B SaaS sales role.
• Candidate should have Proven expertise in selling tech tools, integrations, and workflow automation solutions to enterprise customers.
• Educational Qualification: B.Tech (CS/IT) preferred, or B.Tech (any stream) + MBA.
• Startup Experience: Preferred but not mandatory.

● 6+ years of product management experience with demonstrated experience leading small sized

product teams

● Experience in a MarTech or enterprise SaaS company will be a big plus

● Strong verbal and written communication skills

● High agency, ability to work in a fast-paced start-up environment

● Detail and execution oriented, should be able to contribute individually when required

● Possess strong sense of ownership and urgency required for success in startups

● Undergraduate degree in engineering is mandatory

We are looking for a strong and experienced individual to manage and drive revenues in order to attain market leadership as the total telecom solutions provider in the circle, through growth, in terms of revenues, market share and profit, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.

Key responsibilities:

• Sell cutting-edge VoIP & telecom solutions to businesses

• Build and close high-value B2B relationships

• Own the entire sales process – from prospecting to closing

• Drive growth across emerging markets

• Stay ahead of trends in communications & tech

Qualification:

• 1–5years experience in sales (Telecom, IT, SaaS preferred)

• Strong communication & negotiation skills

• Experience with CRM tools and strategic sales planning

• Female candidates who are ready to travel

• Bachelor’s degree and a “never-stop-learning” mindset

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
• Round 3 - Call with the CSM team to review your assignment
• Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
• Round 5 - HR Call 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

1-3 years of experience in SaaS sales, lead qualification, or a similar role.

• Candidates should have Lead Qualification Experience (experience in SaaS solutions, tailored solutions, or solution selling).

• Engage with prospects via calls, emails, and LinkedIn to understand their needs and pain points.

• Experience using CRMs like HubSpot, Salesforce, or other sales tools.

• Excellent verbal and written communication skills.

• Strong ability to assess and qualify leads efficiently.

• Maintain accurate and up-to-date lead records in the CRM (e.g., HubSpot, Salesforce).

Total Experience: Minimum 7 years, with recent experience in SaaS sales, with a track record of exceeding quotas.

SaaS Technology Sales Experience: At least 3 years of experience (recent) in a tech-driven B2B SaaS sales role.

Candidate should have Proven expertise in selling tech tools, integrations, and workflow automation solutions to enterprise customers.

Educational Qualification: B.Tech (CS/IT) preferred, or B.Tech (any stream) + MBA.

Startup Experience: Preferred but not mandatory.

Salary Hike Expectation: Maximum 20-30%.

Employment Gap: Candidates unemployed for more than 30 days will not be considered.

Job Stability: No more than two job changes in the last three years.

Notice Period: Should not exceed 30 days.

Role & Responsibilities

Generate new leads through various channels, including networking, and partnerships - Conduct market research to identify trends, customer needs, and competitor activity, using insights to improve sales tactics and customer offerings.

Mapping organizations to find new business opportunities.

Contact potential clients to establish rapport and building business relationships.

Help in closing new business, RFPs and RFQs deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Ensuring strong quarterly sale pipelines.

Build and nurture long-term relationships with CXOs, decision-makers at key client organizations, becoming their trusted advisor for UX/UI or other digital transformation initiatives, Increasing the value of current clientele and upselling and cross selling gauging applications.

Preparing quotations and proposals for clients

Ideal Candidate

6+ years of experience selling B2B SaaS to US customers

Prior success as one of the first AEs at a startup; comfortable working in a fast-paced, early stage startup environment

Track record of consistently beating your quota

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup

Strong project management skills and proactiveness, given the long sales cycle and pilot (free trials) heavy nature of deals.

Strong first principles understanding of business fundamentals; Ability to understand the product at a granular level; Ability to empathise with the end user, and understand their pain points

Strong first principles understanding of different stages of the sales funnel, and experience with good CRM hygiene

Strong first principles understanding of sales processes e.g. MEDDPICC

Willingness to get your hands dirty and do the grunt work in the early days.

MANDATORY - Willing to work in the US time zone (~4 am IST) on weekdays (Mon-Fri) because the majority of our clients are based in the US. You have flexibility on when you want to start your day in the afternoon (IST), or take breaks (e.g. family time, gym etc). This role will require you to stretch outside your comfort zone.

·      Conduct market research to identify potential clients and market trends in cloud computing.

·      Analyze market data to determine client needs and preferences in cloud solutions. 

·      Generate leads through various channels such as cold calling, email campaigns, networking events, and social media platforms.

·       Qualify leads to ensure alignment with our cloud solutions and services.

·      Build and maintain strong relationships with existing and potential clients.

·      Understand client requirements and propose customised cloud solutions to meet their needs.

·      Prepare and present proposals, quotes, and presentations to clients.

·      Collaborate with the technical team to develop comprehensive and competitive cloud solutions.

·      Negotiate contract terms and pricing to ensure mutually beneficial agreements.

Close deals and achieve sales targets within specified timelines.

·      Stay updated on industry trends, emerging technologies, and competitive landscape in cloud computing.

·      Participate in training programs and workshops to enhance knowledge and skills.

Profile: Product Support Engineer

🔴 Experience: 1 year as Product Support Engineer.

🔴 Location: Mumbai (Andheri).

🔴 5 days of working from office.

Skills Required:

🔷 Experience in providing support for ETL or data warehousing is preferred.

🔷 Good Understanding on Unix and Databases concepts.

🔷 Experience working with SQL and No-SQL databases and writing simple

queries to get data for debugging issues.

🔷 Being able to creatively come up with solutions for various problems and

implement them.

🔷 Experience working with REST APIs and debugging requests and

responses using tools like Postman.

🔷 Quick troubleshooting and diagnosing skills.

🔷 Knowledge of customer success processes.

🔷 Experience in document creation.

🔷 High availability for fast response to customers.

🔷 Language knowledge required in one of NodeJs, Python, Java.

🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.

🔷 Experience in SAAS B2B software companies - an advantage.

🔷 Ability to join the dots around multiple events occurring concurrently and

spot patterns.

Team Lead – Sales (B2B SaaS Sales)

Location: Noida, Sector 2

Company: MyOperator

About Us:

MyOperator is a leading B2B SaaS company revolutionizing cloud communication solutions for businesses. Our robust platform empowers organizations with advanced call management, IVR, and customer communication solutions to enhance operational efficiency and customer engagement. Join us and be part of an innovative team driving digital transformation in business communication.

Role Overview:

We are looking for a dynamic and experienced Team Lead – Sales to drive B2B SaaS sales and lead a team of high-performing sales professionals. The ideal candidate will have experience in team management, consultative selling, and strategic sales planning. This is a leadership role for professionals who excel in a competitive, fast-paced sales environment.

Key Responsibilities:

• Lead and mentor a team of sales executives to achieve sales targets.
• Drive end-to-end sales processes, from lead generation to deal closure.
• Identify, engage, and build relationships with key decision-makers in businesses.
• Conduct in-depth product demonstrations and presentations to potential clients.
• Develop and implement strategic sales plans to achieve revenue targets.
• Collaborate with marketing and customer success teams to ensure seamless onboarding.
• Stay updated on industry trends and competitors to position MyOperator effectively.
• Maintain accurate sales reports and forecasts using CRM tools.

Requirements:

• 4-7 years of B2B sales experience in SaaS, cloud solutions, or enterprise software.
• Proven experience in leading and managing a sales team.
• Strong understanding of consultative sales and solution-based selling.
• Excellent communication, negotiation, and presentation skills.
• Track record of achieving and exceeding sales targets.
• Ability to work independently and as part of a collaborative team.
• Proficiency in CRM software and sales analytics tools.
• Bachelor's degree in Business, Marketing, or a related field.

Why Join Us?

• Competitive salary with lucrative performance-based incentives.
• Opportunity to lead and grow a high-performing sales team.
• Fast-track career growth in a dynamic and innovative environment.
• Exposure to cutting-edge sales strategies and tools.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Name : Senior QA Lead

Location : Bengaluru Main Campus, Whitefield, Bengaluru

Work Mode : Hybrid – 3 days WFO

Experience : 10 to 20 Years

Notice Period : Immediate Joiner to 15 Days

Role Overview :

Tesco is seeking a Senior QA Lead with a strong background in automation testing, SDLC, Agile methodologies, and CI/CD tools. The ideal candidate should have expertise in Java-based test automation, performance testing tools, and problem-solving.

Must-Have Skills :

✅ Programming : Proficiency in Java.

✅ Test Automation : Hands-on experience with frameworks like -Selenium, Rest Assured, Appium, TestNG, JUnit.

✅ SDLC & Agile : Strong knowledge of software development life cycle (SDLC) and Agile methodologies.

✅ CI/CD Tools: Experience with Jenkins, GitLab CI.

✅ Performance Testing : Familiarity with tools like JMeter, LoadRunner.

✅ Problem Solving : Strong analytical and root cause analysis skills.

✅ Communication : Ability to collaborate effectively with cross-functional teams.

Good-to-Have Skills :

🔹 Oracle Financials : Fusion (SaaS) & Oracle Financials R12.

🔹 Strong functional knowledge of allied applications/modules :

• Fusion/R12 GL, AP, AR, Cash Management, FA, Interfaces & Integrations.
• Treasury Risk Management.

Key Responsibilities :

🔹 Test Automation & Framework Development : Design, develop, and maintain automated test frameworks.

🔹 Collaboration : Work closely with development teams to define and execute test strategies.

🔹 Regression & Quality Assurance : Conduct thorough regression testing and ensure high-quality releases.

🔹 Bug Tracking & RCA : Identify, record, and track defects while performing root cause analysis.

🔹 Mentorship : Guide and mentor junior SDETs, improving QA processes.

🔹 Process Optimization : Participate in code reviews and enhance testing methodologies.

🔹 Industry Awareness : Stay updated with the latest trends in software testing.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Executive

Location: Noida, Sector 2

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Sales Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Sales Executive

Location: Noida, Sector 2

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals