Customer Support Intern

at SmartWinnr

Customer Support Intern

SmartWinnr

Company

Home

Customer Support Intern

at SmartWinnr

Posted by Human Resource

0 - 1 yrs

₹7000 - ₹8000 / mo

Hyderabad

Skills

Communication Skills

Job Summary:

The product support intern will engage with our existing and new customers to ensure the successful implementation of SmartWinnr. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India.

Responsibilities include but are not limited to:

Interact with SmartWinnr customers during the pilot, implementation, and post-implementation phases.
Address all customer queries and act as a consultative partner.
Stay updated with the latest changes and releases in SmartWinnr.
Assist in identifying cross-sell and upsell opportunities within existing customer accounts.

Requirements:

Minimum qualification: MCA, BCA, MTECH, BTech in IT, CS, or related branches.
Excellent written and verbal communication skills in English.
Ability to learn and use software systems like SmartWinnr effectively.
Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word).
Results-driven, self-starter with strong motivation and persistence.
A passion for helping others and providing exceptional support.

What We Offer:

Mentorship from experienced professionals in the field.
Exposure to real-time projects and industry challenges.
Opportunities to develop both technical and professional skills.
A collaborative and innovative work environment.

Job Summary:

Responsibilities include but are not limited to:

Interact with SmartWinnr customers during the pilot, implementation, and post-implementation phases.
Address all customer queries and act as a consultative partner.
Stay updated with the latest changes and releases in SmartWinnr.
Assist in identifying cross-sell and upsell opportunities within existing customer accounts.

Requirements:

Minimum qualification: MCA, BCA, MTECH, BTech in IT, CS, or related branches.
Excellent written and verbal communication skills in English.
Ability to learn and use software systems like SmartWinnr effectively.
Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word).
Results-driven, self-starter with strong motivation and persistence.
A passion for helping others and providing exceptional support.

What We Offer:

Mentorship from experienced professionals in the field.
Exposure to real-time projects and industry challenges.
Opportunities to develop both technical and professional skills.
A collaborative and innovative work environment.

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About SmartWinnr

Founded :

2014

Type :

Product

Size :

20-100

Stage :

Bootstrapped

About

SmartWinnr is a comprehensive mobile-based platform to drive contests, learning and coaching for remote sales teams. We help to: 1. Increase sales performance through versatile sales contests and incentives program 2. Improve product knowledge through better knowledge retention 3. Drive high engagement levels in the field force through gamification SmartWinnr is being used in different industries: Medical Devices, Pharma, Banking, Insurance, Manufacturing and Senior Living

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