B2BTesters is a fast growing startup with a team of 120+ people providing Testing As A Service (TAAS) to funded startups such as zeelearn, 73 Strings , BIZONGO, Classplus and many more. Within one year of operations, we have acquired 30+ blue chip startups and crossed 100 colleagues.
With us you will have the exposure to a wide variety of industries and be in the cutting edge of latest happenings and technologies in the startup world and the testing world.
Role & Responsibilities:
Work with clients in support of new business opportunities, client service, and internal team communication
• Understanding client queries on features and issue , coordinating with internal team members.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations
• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.
.Preferably having knowledge on different software tools.
skill:
Strong Written and verbal communication
Quick learnier, Management skill
Subodh Popalwar
Software Engineer, Memorres
About Valuepitch
We are one of those India's Company which are thrilling to make India more safer and working towards Crime free India.
A workplace where you can thrive your excellence in technology and work for your passion and at the same time achieve your career goals.
We are associated with Govt officials, Indian Police and many reputed Indian Companies and working for More than past 7 years in the field of Technology.
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-Manage and oversee the day-to-day operations of a WORKIE location or multiple locations.
- Ensure the smooth functioning of facilities, services, and amenities provided to members.
- Handle member inquiries and resolve operational issues promptly.
- Collaborate with the community team to create a positive and productive workspace environment.
- Oversee facility maintenance and coordinate with vendors.
- Assist in budget management and cost control.
- Implement operational policies and procedures.
- Maintain high levels of member satisfaction through exceptional service delivery.
- Support and contribute to community-building efforts within the WORKIE space.
As a Founder Office Intern, you will play a crucial role in supporting the founder and executive team in various tasks related to business development, marketing, and partnerships. This internship provides a unique opportunity to gain hands-on experience in a fast-paced startup environment.
Key Responsibilities:
Lead Generation:
- Identify and research potential leads and prospects.
- Create and maintain a database of potential clients and partners.
Client Conversion:
- Assist in crafting compelling outreach messages and emails.
- Follow up with leads to nurture relationships and convert them into clients.
Communication:
- Schedule and manage appointments, meetings, and calls for the founder.
- Handle initial correspondence with clients and partners.
Social Media Scheduling:
- Plan and schedule posts on various social media platforms.
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Design Creation:
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1. Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
2. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Who we are. Headquartered in New Jersey (United States) with satellite offices in Mumbai and Pune (India), Asentech is an innovative technology. company that specializes in health and life sciences advancement of digital marketing and technology enablement at an enterprise-level and individually for brands. Asentech was established in 2007 and over time, our services portfolio has expanded to include. development of large-scale enterprise applications, proprietary technology platforms, campaign orchestration, omni-channel marketing, social media research, listing, Augmented Reality (AR), Virtual Reality (VR), marketing applications and Voice Apps (e.g., xReach.io). Our focus continues to be to form trusted and high valued partnerships with individual brand teams to help deliver differentiated. experiences to physicians, healthcare providers, patients, and caregivers with the goal to increase engagement, sales, and positive outcomes. About Asentech LLC JOB DESCRIPTION FOR THE POSITION OF CLIENT ENGAGEMENT MANAGER
3. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
4. Seeks opportunities to upsell products and services to existing accounts.
5. Nurtures working relationships with clients throughout the project cycle.
6. Tracks client’s processes and provides prompt assistance when needed.
7. Designs and executes solutions tailored to client needs.
8. Leads and handles complex accounts.
9. Ensures compliance with company policies and follows ethical standards.
10. Manages client expectations and ensures delivery of client request
• Working alongside managers and clients to agree their IT requirements.
• Identifying the hardware and software requirements in the organization.
• Explaining plans agreed with managers todesigners and developers
• Organising the workloads of the technical teams in the most efficient way
• Monitoring progress of the project and ensuring it's completed on time
• Reporting progress back to managers and clients
• Carrying out some of the technical work, depending on the level of
seniority
• Checking IT systems work as intended
• Advising and suggesting future IT developments to managers or clients.
Soft Skills Required:
• Anticipating and solving problems - a key part of the role is seeing where problems might arise during an IT project and finding solutions before, they go 'live' and disrupt the organisation.
• Communication skills - Need to be adept at listening to, understanding and explaining concepts to both managerial and technical colleagues.
• Dealing with pressure - technical architects have a lot of responsibility and he/she have to be able to deliver results in high-pressure circumstances.
• Prioritisation and time management - IT projects often have
tight deadlines and missing them can have significant consequences for the organisation or client.
• Relationship-building - it's important to develop trust and understanding between the technical teams and managers or clients to ensure a project runs smoothly
E-COMMERCE MANAGER
Responsibilities
● Liaising and influencing cross-functionally within the senior management team, ensuring all stakeholders are engaged in E-Commerce activity, projects and strategy, and knowledge, assistance, and insight are acquired where needed.
● Managing the marketplaces, namely Amazon, and Flipkart and planning the presence of the organisation - in terms of the strategy, management, forecasts and results. These include short- and long-term objectives, customer metrics and overall performance.
● Oversee the day-to-day marketplace E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
● Develop budgets for all phases of marketplace E-commerce and execute marketplace promotions to maximise growth.
● Manage relationships with digital agencies and external third parties in the marketplace effectively to drive growth
● Develop and implement the assortment and inventory plan to match the sales plan. Work with other divisions to maximise inventory & provide ongoing strategic insights and recommendations for new marketplaces channels with growth plans.
● Collaborate with marketing, operations, finance, sales & customer service to drive the success of the eCommerce business.
● Improve the e-commerce experience and feature sets by evaluating new payment solutions, customer communication tools, mobile solutions, merchandising tools and other enhancements.
● Actively advocate for e-commerce business across all levels of the organisation.
● Working closely with analytics, product and category managers will be crucial to optimise and scale on marketplaces
Qualifications
● Experience of 1-2 years.
● Preference for talent with experience in the D2C
● Strong knowledge of the marketplace.
● Must possess knowledge of the supply chain process, and commercials to improve the user journey by displaying relevant products on the website).
● Good team management and leadership skills.
● Excellent written and verbal communication skills.
● Should have a good emotional quotient.
● Should be good in data and analytical skills.
Staffing Account Manager Job Description
Due to a promotion in our team, we are hiring Staffing Account Manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Staffing Account Manager Responsibilities:
- Directly interacting with clients on Regular Basis
• Evaluating the Requirement
• Analyzing the prior requirement
• Sharing the Requirements to the team
• Reviewing all resume before sending to the Client.
• If needed need to go on a second call with the candidates.
• Sending aligned profiles to the client within 24 hrs from the requirement shared
• Following up on the feedback from the clients
• Follow up on the feedback on the interviewed consultants
• Rate card Negotiation
• Maintaining client relationship by regularly attending client meetings and conference calls
Reports includes – Profiles Submission Tracker . Weekly, Monthly Requirement , Interview Tracker, Joiner Tracker , Contract Extension Tracker & Billing Tracker.
Team Management
• Supervising & mentoring Recruiters and a lead as per the company policies & procedures.
• Helping the team in understanding the Requirements
• Guiding team and helping source right profiles through multiple sources
• Getting the aligned profiles from the team
• Motivating the Team, Guiding the team & helping them achieve their own target.
• Providing Training to the team on skill area
• Building a good and Positive Team
• Evaluating the resumes before processing to the client
• Extracting the work from the team without pressurizing
• Responsible for team targets that includes Daily,Weekly & Monthly Targets with respect to submittals,interiews and placements.
• Maintain Discipline and direction of team members. Also approve leaves, weekend coverage for team member
Eligibility :
- Should have minimum 0ne year experience in US AR Calling .
- Must have experince in Denials
- Must have experience in provider end
- Candidate should be ready to work in night shift
- Ready to relocate to Ernakulam
- Preferably immediate joiners
Follow CutshortSubodh Popalwar
Software Engineer, Memorres