Who We Are:
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 220,000 small & medium businesses with a 600+ strong team that works entirely remote across 15 nations.
Who You Are:
We are seeking a talented and experienced Business Analyst with a deep expertise in utilizing Google Sheets to extract insights, optimize processes, and facilitate data-driven decision-making.
As a Senior Business Analyst specializing in Google Sheets, you will play a pivotal role in driving the success of our products by leveraging your advanced analytical skills and in-depth knowledge of Google Sheets functionalities. You will collaborate closely with cross-functional teams to gather, analyze, and interpret data, translating it into actionable insights that inform strategic decisions and enhance our product offerings.
What You Will Do:
- Google Sheets Expertise: Serve as the go-to expert in Google Sheets, showcasing proficiency in advanced functions, data manipulation, visualization, and automation to enhance reporting and analysis capabilities.
- Reporting and Dashboards: Develop and maintain dynamic reports, interactive dashboards, and KPI tracking mechanisms using Google Sheets. Ensure that key stakeholders have access to real-time insights that drive actionable outcomes.
- Data Analysis: Collect, interpret, and analyze complex data sets to identify trends, patterns, and opportunities. Present findings to stakeholders in a clear and concise manner that supports data-driven decision-making.
- Process Optimization: Collaborate with teams across the organization to identify inefficiencies and areas for improvement in existing processes. Utilize Google Sheets to design and implement streamlined workflows, automations, and data validation mechanisms.
- Strategic Insights: Provide strategic recommendations based on data analysis to support business growth, enhance customer experiences, and optimize product offerings.
- Cross-functional Collaboration: Partner with Customer Success, Product Managers, Marketing, and Sales, teams to understand their data needs, align on objectives, and deliver valuable insights to support their initiatives.
- Data Integrity and Governance: Maintain data accuracy, consistency, and security within Google Sheets documents. Establish best practices for data organization, naming conventions, and version control.
What You Bring:
- Bachelor's degree in Business Administration, Economics, Statistics, Computer Science, or a related field. Master's degree is a plus.
- Proven experience (5+ years) as a Business Analyst, Data Analyst, or similar role within a SaaS environment.
- Exceptional proficiency in Google Sheets, including advanced functions (e.g., VLOOKUP, PivotTables, array formulas), data visualization, and scripting (Google Apps Script).
- Strong analytical thinking and problem-solving skills, with the ability to translate data into actionable insights.
- Experience in process optimization and automation using Google Sheets.
- Excellent communication and presentation skills, with the ability to convey complex findings to both technical and non-technical stakeholders.
- Solid project management skills with the ability to handle multiple tasks and priorities simultaneously.
- Familiarity with other data analysis and visualization tools (e.g., Excel, Tableau) is a plus.
- Experience in the SaaS industry is preferred but not required.
- Relevant certifications in data analysis, Google Workspace, or related fields are advantageous.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Company video
Connect with the team
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customers to integrate live video-calls within existing solutions in less than 10 lines of
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Location - Bangalore (Remote)
Experience - 3+ Years
Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus
- Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
- Meet with potential clients and grow long-lasting relationships that address their needs
- Recruit sales representatives, set objectives, train and coach them, and monitor their performance
- Identify knowledge gaps within the team and develop plans for filling them
- Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
- Manage the month-end and year-end close processes
- Five or more years of experience in managing sales in a corporate setting
- Proven record of success with the entire sales process, from planning to closing
- Excellent communication, interpersonal, and organizational skills
- Superb leadership ability
- Candidate can join immediately
Required skillset
Experience in backend and frontend tech stack and deployment is mandatory.
Excellent programming skills in Golang/Python/Java, JS/Dart/Swift and HTML/CSS.
Proficient in Web architecture and cloud integration concepts.
Experience with NoSQL database is preferred.
Good to have hands-on experience with GCP/AWS/Azure.
Qualification: Bachelors/Masters Computer Science or related domain.
Knowledge of DevOps tools and CI/CD practices are strong additions
Responsibilities
Help to architect Concepts/MVP with minimal supervision.
Work on the full spectrum of technology stack - backend & frontend.
Explore the feasibility of running video analytics on Edge (App/Browser)
Work with the Analytics team for creating various visualization options
What you will do:
- Owning responsibility for defining and driving operational/business goals.
- Managing Day-to-day operations of the ecommerce platform.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Manager on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development & implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
What you need to have:
- Minimum 5 years of experience within an ecommerce operations role
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously
- Experience working on Google and web analytics
- Experience evaluating and executing SEO strategies
Mastery of Adobe Suite ( Illustrator, Photoshop).
Should have exp in both ATL and BTL campaigns. / Working knowledge of Social and Google ads (FB, Instagram, LinkedIn, GDN, Affiliate).
A solid understanding of design principles including layout, typography, and colour theory.
Ability to work on multiple projects simultaneously.
Should be able to revamp collaterals as and when necessary.
Good communication skills, detail-oriented and organised.
Interested candidates, kindly share your resume and portfolio
•Having a Knowledge of Android Sdk & Java
•Collaborate with cross-functional teams to define, design, and ship new features
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•Work on bug fixing and improving application performance
•Continuously discover, evaluate, and implement new technologies to maximize development efficiency
We are hiring UI/UX lead for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology.
Responsibilities:
- Create wireframes, storyboards and sketches to deliver beautiful and intuitive products.
- Define product workflows, interactions and UI specifications in close collaboration with product managers and the engineering team
- Perform user studies to understand the impact of design and constantly innovate to improve user experience.
- Leadership of UI/UX team, including hiring and mentoring.
- Develop personas and usage scenarios and conduct usability testing.
Requirements:
- Enthusiasm for working in a demanding, startup environment.
- Superb communication and collaboration skills.
- Passion for extraordinary design.
- 3+ years of user design or equivalent practical experience at a consumer-focused product company.
- Dedication to exceptional user experiences with obsessive attention to detail.
- Experience with prototyping with UX design tools required.
- Ability to apply design principles across web, mobile and native platforms.
- Experience with building a team of UI/UX designers and leading them through complex projects a plus.
- CSS, HTML, and Java Script not required, but would be a plus.
- 5-7+ years of proven UI/UX design and interactive work experience.
- High proficiency in popular design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop and After Effects
- Excellent project management and communication skills to ensure deadlines are a must.
- Must be an analytical and creative designer who is able to grasp user needs and solve problems
- Strong desire to solve challenging problems, learn new things and wear many hats as part of an early-stage company
- Bachelor’s degree in a related field, or equivalent combination of education and work experience.