Conversion rate optimization (Intern)

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

We are seeking a highly skilled QA Salesforce Automation Engineer with 6+ years of experience to join our dynamic team in Bangalore. The ideal candidate will have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG. You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications. A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential. Experience with CI/CD tools like Jenkins and version control systems like Git is preferred. You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process. This is a hybrid role, offering flexibility and a collaborative environment focused on delivering high-quality enterprise solutions.

Profile : Senior System Analyst

Experience :6.0 Year+

Job Location: Noida, Sec-62, ( Work From Office only )

Shift Time : Rotational shift 

Working Days : 6 Days 

https://www.thinksys.com/

JD Details:

Must-Haves (Technical)

● Experienced in

○ Network monitoring( Must )

○ DB and Cache monitoring

○ Kubernetes monitoring

○ Security events monitoring

○ Web server monitoring

○ Critical server level monitoring(Golden metrics) for distributed systems.

● Hands on experience in following monitoring tools :

○ ELK

○ Grafana ( Must )

○ Nagios (Must)

○ Cacti

○ RKE/Rancher

○ Splunk

○ Cloudtrail

● Hands on experience with the following APM tools :

○ NewRelic

○ AppDynamics ( Must )

○ Datadog ( Must )

● Experienced in the concept of Continuous Monitoring(CM).

● SME in combining multiple data sources to get a clear picture of production systems

● SME for creating alerts related to platform security in above tools.

● Strong knowledge of Linux and Windows environments.

● Strong knowledge of cloud environments.

Good To Have (Technical)

● Scripting for automation

○ Python

○ Bash

● Containerization

○ Docker (Basic knowledge)

● Container Orchestration

○ Kubernetes (Basic knowledge)

● Infrastructure as Code

○ Terraform (Basic knowledge)

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

He can develop independetly website.

Hello

Job Title: Business Development Executive

Location: Surat - Adajan

Website: https://artoonsolutions.com/ (https://artoonsolutions.com/career/)

Artoon Solutions Private Limited

https://www.linkedin.com/company/artoonsolutions/mycompany/

Ultimate Business Systems Pvt. Ltd. (UBS) - Product

https://www.linkedin.com/company/ubsapp/

Artoon Games - Games

https://www.linkedin.com/company/artoongames/

Location: Surat & Ahmedabad

Working Days – 5 days working (First Saturday 4:30 hours working due to activities/celebrations)

Time (Working Hours) – Flexible working hours

Employment Strength – 350

LinkedIn Page: https://www.linkedin.com/company/artoonsolutions/

Benefits to Joining us:

• 5 Days Working
• 280 + Brains
• Overtime Pay
• Health Insurance for you & your family
• Leave Encashment
• Flexible job timings
• Monthly celebrations
• Get the chance to learn new technologies
• Technical Growth Opportunities
• Cooperative Seniors

Job Description:

 Lead Analyst for Outbound Marketing (LinkedIn & Others) and Inbound Leads responsibilities.

Role: The Lead Analyst is responsible for utilizing various outbound marketing tools and techniques, such as sending messages, and emails, or making calls on platforms like LinkedIn, to generate high-quality leads. They are also accountable for managing and maintaining records of the connected leads in customer relationship management (CRM) tools and providing qualified leads to the Sales department. In addition, the Lead Analyst shall also have the role of communicating with inbound leads generated from marketing efforts.

Responsibilities:

• Generate qualified leads using outbound marketing tools and methods such as messages, email, and calls on platforms like LinkedIn and others.
• Maintain records of connected leads in CRM tools and supply qualified leads to the sales department.
• Communicate with inbound leads generated from marketing.
• Analyze profiles in various lead generation platforms like Apollo.io and LinkedIn.
• Use deep knowledge of qualified profile/company filtration to identify and target the most promising accounts.
• Utilize Sales Navigator to find and connect with leads.
• Maintain accurate reports on lead generation and follow-up activities.
• Use CRM tools to track and manage leads and opportunities.
• Hunt for proper profiles, filter by industry, category, and location.
• Use basic communication skills for chat and initial communication with leads.
• Understand market research in a given industry.
• Approach at least 20 qualified accounts per day.
• Handle inbound leads generated via marketing efforts.
• Handle clients approaching the company with their requirements on WhatsApp, emails.
• Understand the basic high-level requirements of the clients.
• Provide accurate data to the sales team by maintaining the data in CRM.
• Reply to clients only during urgencies during holidays or post office hours. This might not be required daily, but a positive attitude is a must.

Skills:

• Proven experience in lead generation and outbound marketing.
• Deep knowledge of qualified profile/company filtration.
• Experience using Sales Navigator.
• Proficiency in report maintenance and CRM tools.
• Strong LinkedIn skills, including profile hunting, filtering, and industry/category/location targeting.
• Good communication skills, including basic chat and communication with leads (Inbound & Outbound).
• Understanding of market research in a given industry.
• Positive attitude and ability to handle urgent client inquiries during off-hours.

Interview Process:

1. HR Round
2. Technical Round
3. Practical Round
4. Salary Negotiation
5. Offer Release

Simultaneously develop app and target for both Android and iOS using third party SDKs and APIs

Required – React Native, Firebase Integration, Third Party SDK integrations