Conversion rate optimization (Intern)

Job Title : Senior Salesforce Marketing Cloud Developer

Experience : 5–8 years

Location : Bangalore (On-site)

Notice Period : Immediate to 15 Days Only

Job Description :

We are looking for a skilled Senior Salesforce Marketing Cloud Developer with 5 to 8 years of hands-on experience.

The ideal candidate will be responsible for designing and implementing personalized marketing journeys, automation workflows, and multi-channel campaigns using Salesforce Marketing Cloud (SFMC).

This role requires strong expertise in APIs, scripting, and data handling to build scalable, personalized customer experiences.

Must-Have Skills :

• Salesforce Marketing Cloud (Automation Studio, Journey Builder, Email Studio, Mobile Studio)
• API Integration
• Strong SQL skills
• AMPscript & JavaScript

Good-to-Have Skills :

• HTML & CSS
• Interaction Studio / Marketing Cloud Personalization

Candidate should be from Retail Industry (Preferred Footwear)

Freshers With Great English Communications are welcomed.

Experience 6 months to 1 Year from Footwear/Apparel.

Interview Mode- Online.

Notice Period- 15 Days

Aditya Birla Money Ltd, part of the Aditya Birla Group, is a prominent financial services company in India offering a wide range of services including equity and commodity broking, portfolio management, wealth management, and insurance broking. Established with a commitment to delivering excellence in financial solutions, Aditya Birla Money leverages its extensive network and robust technological infrastructure to cater to the diverse needs of retail and institutional clients across the country. With a focus on innovation and customer-centricity, the company has established itself as a trusted partner in the financial services sector, providing personalized investment advice and efficient execution to help clients achieve their financial goals.

 Equity Advisor/Equity Dealer

Job Purpose : These are individuals who are experienced in the stock markets and have requisite skills for acquiring big ticket clients and advise them on their decisions on the stock market & execute client trade on the terminal (Acquisition & Dealing).

Role description –

• Reactivation of clients & acquisition of new clients – open market acquisition, cold calling, through referrals
• Trade on behalf of clients
• Develop and maintain a long-term relationship with customers
• Responsible for reactivation of dormant clients. Ensure growth in clientele by converting leads
• Acquisition of De-mat / Trading account from open market and leads (Offline & Online)
• Conduct lead generation activities for sales penetration
• Meeting & pitching customers
• Generate Equity Business and maintain strong client relationships.
• To ensure adherence to surveillance, risk & deal desk processes

Expectations from Dealers/Trade advisors –

• Experienced professionals in acquiring and trading for HNIs' (High Net worth Individuals 25 lakhs and above & UHNI's (Deals in Crores)
• Capable of acquiring big ticket margin (min. 1 lac margin)
• Capable of servicing & leveraging relationship with HNI clients
• In-depth Knowledge about trading in Derivatives
• Have a strong & disciplined approach to Sales
• To work in a compliant and diligent manner
• Mandatory to have NISM Series 8 certification – Equity Derivatives Certificate Examination.

 Selection Criteria’s:

• Minimum 2 Years’ experience is Mandatory
• Dealing experience is must - achieving min 4X of revenue targets in the existing Organization.
• Currently managing or interested in Client Acquisition (sales)
• Should have completed 10+2+3 years of education (Mandate)
• Below 30 age for Dealers
• CTC range – 3 Lakhs to 6 Lakhs (Depends on Experience and Potential of the candidate) -Dealer Role
• NISM 8 certification – Equity Derivatives mandatory
• Advising clients with regards to their Investment in Equity & Derivative Market, Place orders on their behalf.
• Building relationships with the client & educating them about Investments.
• Responsible for achieving brokerage.
• New Client Acquisition
• Executing Trades Order

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

Desired Candidate Profile

• MBA from Tier-1 colleges (IIMs, XLRI, SPJain, FMS etc)
• Min 7 years of marketing experience. Out of 7 years of Marketing experience, minimum 3 years in handling brand profile
• E-comm, Health Tech, Ed Tech, Fin Tech, FMCG, Telecom background preferred
• Expertise in running ATL / BTL led marketing campaigns
• A go-getter with ownership and commitment
• Strong communication and interpersonal skills
• Ability to work cross-departments to achieve results    

1. 5 to 10 years of relevant experience in sales for India Market.
2. Candidate should have worked in Solution/Services selling in the past.
3. Testing services sales would be a big plus Should have a good understanding of the India market.
4. Excellent communication (Written and Verbal) and presentation skills.
5. Handling meeting with key clients.
6. Team player , Smart spontaneous and presentable.
   Should be self-motivated, enthusiastic & have Hunter type of attitude Identify, establish and maintain a network of contacts, providing support and ensuring relationships are managed professionally in order to develop profitable and growing business.
   Maintain a detailed knowledge of market and competitive position.
   Should be excellent in identifying new opportunities.

• Develop & implement account plans, business capture strategies and proposals.
• Undertake executive-level engagement with target customer to present the product & relate it to business growth prospects.
• Derive and close business opportunities with target accounts
• Lead & manage Product Presentations.
• Establish, develop and manage key relationships towards business growth.