Social Media Project Manager

Key Responsibilities 

• Responsible for managing end to end HR processes
• Design & implement recruiting strategies for each Business Unit by understanding the manpower requirements
• Lead and execute Recruitments for campus, Lateral, focusing on direct sourcing majorly
• Plan and execute the Talent Management process inclusive of performance appraisals, Career Development and advancement
• Candidates will be responsible to implement new HR programs and activities
• Plan & execute the employee engagement activities
• Solely responsible for maintaining the payroll & attendance system.
• Responsible for comp & ben, HR policies, other generalist activities or any ad hoc responsibilities.

Ideal candidate should have: 

• Should have 3 Years of experience in HR generalist responsibilities with focus on Recruitment and Performance Management.
• Proficient in Excel, Powerpoint with ability to manage MIS and reporting 
• Multitasker and able to manage any ad hoc tasks
• Desire to learn and develop.
• Strong organization skills - ability to meet deadlines, prioritize assignments, etc
• Capable of handling high pressure situations & excellent stakeholder management capabilities

1.2+ years of experience working as a Product Designer for an e-commerce company.

2.Experience in Figma, Adobe Xd, and CSS is a prerequisite.

3.Demonstrable portfolio of live products (links should be shared).

4.Working/practical knowledge of CSS and front-end libraries/frameworks like Bootstrap & React Material UI.

5.Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.

6.An intuitive eye for customer needs beyond the obvious and excellent attention to detail.

7.Recommend new tools and technologies by staying abreast of the latest trends and techniques.

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Job Location: Hyderabad/Bangalore/ Chennai/Pune/Nagpur

Notice period: Immediate - 15 days

1.      Python Developer with Snowflake

Job Description :

1. 5.5+ years of Strong Python Development Experience with Snowflake.
2. Strong hands of experience with SQL ability to write complex queries.
3. Strong understanding of how to connect to Snowflake using Python, should be able to handle any type of files
4.  Development of Data Analysis, Data Processing engines using Python
5. Good Experience in Data Transformation using Python. 
6.  Experience in Snowflake data load using Python.
7.  Experience in creating user-defined functions in Snowflake.
8.  Snowsql implementation.
9.  Knowledge of query performance tuning will be added advantage.
10. Good understanding of Datawarehouse (DWH) concepts.
11.  Interpret/analyze business requirements & functional specification
12.  Good to have DBT, FiveTran, and AWS Knowledge.

JOB DESCRIPTION:

Role: Software Engineer (.Net Developer)

Location: Chennai

Experience: 3 – 5 years

Mandatory Skills 

• Should have good knowledge in Object Oriented Programming concepts. 
• Good knowledge in http://asp.net/" target="_blank">ASP.NET, MVC and C#
• Understanding of JavaScript, HTML5 and CSS. 
• Good Knowledge in SQL Server and RDBMS concepts.

Desired Skills set:

• Create systems with .NET framework 4.x / http://asp.net/" target="_blank">ASP.NET MVC / SQL Server 2008-2016 / WCF / Web Services / WebAPI based on the design specification.
• Ability to create and optimize SQL Server 2008-2016 stored procedures.
• Experience with JQuery or similar technologies.
• Knowledge on .Net Core is an added advantage.

Description:

• Understanding on performing analysis and design, and develop the small/large-scale systems.
• Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product.
• Tests the written programs to ensure that logic and syntax are correct, and that program results are accurate.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Strong grasp of OO principles
• 1+ years of development experience in OO languages such as C# and MVC architecture.
• Sound knowledge of SQL and database technologies
• Knowledge of Agile Methodologies such as Extreme Programming (XP) & Scrum

Educational Requirements:

B.E , MSc (CS), MCA

With a relevant experience only in Pharma background needs to fulfill works of preparation of Product Manuals, Visual Aids, Literature, new product launch materials, imparting training to field force on technical and product knowledge, answering queries from doctors and field force, suggesting new product introductions and providing on the job training to the field force. Person should be ready for extensive traveling.

• Design and develop innovative, company impacting products and services to support infrastructure operations
• Design, develop and implement object-oriented PHP applications from prototype through implementation
• Integrate open source and commercial enterprise applications into an exposed API and web-based portal
• Create highly scalable and performant REST/SOAP web services
• Keep focus on end users and goals all through the development process
• Work closely with product management and stakeholders to ensure applications meet needs and expectations
• Adhere to the highest levels of technical discipline and excellence to set a standard for the larger development organization

Requirements

• Bachelor's Degree in Computer Science, related field, or comparable extra work experience
• Solid experience with SQL and relation databases
• Solid experience with Object Oriented Design and Development
• Experience Developing API Interfaces
• Experience with version control systems, preferably Git

Beneficial Skills

• Experience with non-relational data stores such as ZooKeeper or Memcache

ROLE

Senior Product Analyst

WHY SHOULD YOU JOIN US?

At Vidyakul, you will have the opportunity to impact 60 million state board students’ lives by growing India’s first truly vernacular e-learning platform for 9-12 class state board students.

WHO ARE WE and WHAT IS OUR MISSION?

Vidyakul is a pre-Series A funded EdTech startup based out of Gurgaon, that is truly “democratizing education for the masses”

● Our Investors:

○ We Founder Circle - Backed marquee brands such as BluSmart & Zypp Electric

○ JITO Angel Network - Backed Finance Peer, largest lender of EdTech

○ Dholakia Ventures - Backed by the Diamond King of Surat

● Our Founders:

○ Tarun Saini - 3X founder, 8 years experience in Sales & Marketing

○ Raman Garg - 3X founder, 7 years experience in Ecommerce and Tech

● We are bridging the gap between the villages and quality education at an affordable cost.

● We are growing fast (3X Q-o-Q) and wish for you to be part of this rocketship!

WHAT IS THE ROLE & Responsibilities?

* Hands-on experience of tracking tools like Mixpanel, MoEngage, GA, Firebase. Able to Identify metrics, track and interpret data from different sources to understand the success of product features and iterate accordingly.

* Product Analysis with a problem first, data-driven, test & iterate approach.

* Market research, collecting user feedback and information from other teams to identify priority areas for product development

* Ability to understand user journeys and cull insights from the same

* Assist fellow engineering, design, and business leadership to define our product vision and strategy across your product areas, and deliver tangible business outcomes

SKILLS REQUIRED

* 2-5 years of experience in a similar role involving data analysis and consumer insights

* Ability to analyse data quickly - comfortable with tools like Mixpanel, MoEngage, GA, Firebase

* Strong Analytical and reasoning skills

We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.