
Position: Product Manager
Experience: 2+ years
Location: Remote
Employment Type: Full-Time
About Us:
MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.
Responsibilities:
- Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
- Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
- UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
- Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
- Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
- Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
- Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.
Qualifications:
- Experience: Minimum of 2 years of experience in product management.
- Communication Skills: Excellent verbal and written communication skills.
- Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
- Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
- Experience in the Whatsapp business ecosystem is advantageous.
- Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
- Experience with Jira or similar project management tools.
- Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
- Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.
Benefits:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Collaborative and inclusive work environment.
- Remote working

About MyOperator - VoiceTree Technologies
About
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Create buy-in for the product vision both internally and with key external partners.
- Develop product positioning strategies.
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- Scope and prioritize activities based on business and customer impact.
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Drive product launches including working with public relations team, executives, and other product management team members.
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
- Act as a product evangelist to build awareness and understanding.
- Represent the company by visiting customers to solicit feedback on company products and services.
- Develop Product Roadmap and ensure it is achieved.
- Work with SMEs to produce comprehensive documents that can be used by the development team to code and the QA team to write test cases.
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