
Position: Product Manager
Experience: 2+ years
Location: Remote
Employment Type: Full-Time
About Us:
MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.
Responsibilities:
- Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
- Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
- UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
- Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
- Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
- Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
- Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.
Qualifications:
- Experience: Minimum of 2 years of experience in product management.
- Communication Skills: Excellent verbal and written communication skills.
- Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
- Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
- Experience in the Whatsapp business ecosystem is advantageous.
- Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
- Experience with Jira or similar project management tools.
- Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
- Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.
Benefits:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Collaborative and inclusive work environment.
- Remote working

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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Key Responsibilities:
- Monitor and manage accounts receivable to ensure timely payment collection.
- Follow up with clients/customers via phone, email, and letters regarding outstanding dues.
- Maintain accurate records of collections and payment status.
- Coordinate with internal departments to resolve billing discrepancies and disputes.
- Prepare recovery status reports and highlight overdue accounts to management.
- Recommend action plans for delinquent accounts and assist in initiating legal recovery, if required.
- Ensure compliance with internal financial policies and procedures.
Roles and Responsibilities
- Identifying and mapping the organization's external talent pool to essential jobs.
- Create job descriptions and interview questions that are specific to each position's requirements.
- Source and recruit candidates by using databases, social media, and hiring portals (Naukri, IIM Jobs, Linkedin etc.) and other creative sources
- Plan and execute candidate engagement activities, including owning the candidate experience from start to finish, pre-onboarding engagement, and post-joining engagement.
- Keep track of employee growth and the company's atmosphere and culture to ensure that it remains pleasant and productive.
- Research, mapping, company analysis, pitching, understanding the startup ecosystem, having intelligent discussions with talent and founders, preparing talent for interviews, and following up with talent are all things which need to be handled.
- Drive outcomes with zeal, think and act fast, and function long-term and in the best interests of the organisation.
- Ensure a wonderful candidate experience for everybody — you'll create teams and processes that prioritise a fantastic applicant experience.
What are we Looking for:
- Ability to work with a wide range of clients, including senior level business leaders and seasoned professional candidates within the engineering organisation; proficient in using data to guide decisions and change
- Excellent command of data and analytics and proven success in data-driven organisations; proficient in using data to guide decisions and change
- Recognize how to recruit and keep the best brains from all walks of life while harnessing the potential of a diverse workforce.
- Ability to mix the position of strategic talent adviser with a sense of urgency while also managing and achieving outcomes in a fast-paced, expanding environment
- Proven track record of developing talent pipelines and sourcing
- Continuously developing talent pipelines and identifying suitable individuals is a plus.
- A thorough grasp of and application of recruitment metrics to guide decision-making is highly recommended.
- Ability to talk intelligently about the firm and respond to any technical inquiries posed by a prospective recruit
Star Points if you have
- Startup Experience
- Effective client contact abilities at all levels
- Interpersonal skills and the capacity to interact effectively in a professional setting
- Consistent with our beliefs and values
- Initiative/leadership experience in projects or events
Experience - 4 – 6 years
About the role –
The Product Manager role will report to the CEO and will build the product from 0 to 1.
Responsibilities
Need to work with the senior management team to work on product roadmap
Work with tech and management to create and execute product pipeline
Own the successful delivery of your roadmap and co-own the success of the overall products
Define requirements (JIRA) - Creating EPICs, user stories. Tracking the sprint
Effectively identify and manage cross-team dependencies
Ensure delivery timelines
Required Knowledge and Skills
Should have good understanding of eligibility, Prior authorization workflows
worked as product lead/lead BA
Worked on eligibility implementation (API Integration) ( Waystar, Change healthcare, Claim MD etc.)
Should have experience in building and scaling SaaS tools from the ground up.
Excellent communication and collaboration skills
Use common tools to create mockups, stories, and roadmaps Preferred Qualifications
3+ Years of product management experience, including cloud/SaaS product
US Healthcare Experience
Value added - If worked on X12 270, 271
Basic Qualifications
Bachelor’s engineering degree from Tier 1 institute
MBA from Tier 1 (good to have)
3 Years of product management experience, including cloud/SaaS product
What you need to do:
- Preparing and maintaining financial records and financial statements of the company including, but not limited to, book-keeping and general entries
- Preparing reports for planning and to facilitate decision-making
- Preparing and involving in budget forecasts
- Being a part of handling monthly, quarterly and annual closings
- Reconciling accounts receivable and accounts payable
- Ensuring timely bank-related payments
- Calculating taxes and preparing tax returns
Desired Candidate Profile
What you need to have:- CA inter or CA final is preferred
- Work experience as an Accountant
- Must have strong knowledge and experience in Tally
- Must be willing to work from office and for 6-days a week
- Must have advanced MS Excel skills including Vlookups and pivot tables
- Strong attention to detail and good analytical skills
- Responding to internal and external inquiries on-time as communicated by the management
- Assisting in financial Audit and auditing vendors
- Identifying and communicating opportunities for improvement in-terms of methods and practices followed
- Communicating any technical issues related to accounting
This person MUST have:
- B.E Computer Science or equivalent
- Cloud architect with hands on development background.
- Build a collaborative relationship with different stakeholders
- Experience on React JS and Python Programming
- Exposure to Python/Django + NodeJS + ReactJS
- Ensure and drive completions of all committed tasks and deliverables
- Run daily stand-ups and bring teams into an agile cadence of frequent iterations
- Increase team productivity by removing obstacles and keeping processes lean.
- Able to prioritise different tasks and communicate it to the different verticals of the organisation.
- Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
- with a focus on simplification and productivity.
- Excellent written and oral business communication and people skills.
Experience:
- Min 7 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location:
- Remote
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
● Portfolio or a GitHub account of cool projects;
● Prior experience with native Mobile Application Development for iPhone and Android
using (Objective – C and Swift, or Java);
● Experience with Augmented Reality SDKs;
● Experience with Web Services(REST and SOAP), JSON and XML, MySQL, SQLite, and
mobile database expertise;
● Familiar with performance tools and optimization techniques;
● Experience in working with Continuous Integration(CI) and Unit Testing;
● Familiar with at least one end-to-end testing framework, such as Selenium or
Protractor;
● Expert–level knowledge of JavaScript(ES5 / ES6), CSS3, and FlexBox;
● Experience creating SDKs;
● Recent experience working with Nativescript, React Native, Redux, Node.js, Git, and
NPM;
● Experience working with third-party libraries and other APIs;
● Experience with application analytics.
Responsibilities
- Collaborate with internal teams to define user interface requirements
- Combine various colors, shapes and typography fonts to improve user experience
- Paint by hand and use drawing applications to design original graphics
- Use visual design software to refine illustrations
- Apply sketching techniques, like gradients and contrasts to enhance digital images
- Present rough drafts to product managers and/or key stakeholders to gain approval
- Develop prototypes and models to use in various products to maximize aesthetic consistency
- Brainstorm new ideas, layouts and graphics
- Stay up-to-date with design application changes and industry developments
Requirements
- Proven work experience as a Visual Designer, UI Designer or similar role
- Portfolio of related works (e.g. logos, animations and graphics)
- Hands-on experience with image editing and digital sketching software, like Photoshop, Indesign and Adobe Illustrator
- Knowledge of HTML/CSS; JavaScript is a plus
- Strong aesthetic skills with the ability to combine various colors, fonts and layouts
- Ability to meet deadlines while working on team projects
- Attention to visual details
- BSc degree in Design, Visual Arts or relevant qualification
Job Responsibilities
- Manage a team of talented engineers and oversee daily execution
- Work with product managers in planning sprints and task estimation
- Remove roadblocks for teams and increase delivery velocity
- Provide technical leadership to the team
- Be Technical SME in client meetings
- Be a stickler for code quality, test coverage
- Coach and grow engineering team
To be successful in this role, you need to have/be:
- Proven track record in managing engineering teams and delivering quality products.
- Experience in Ruby on Rails, React JS tech stacks
- Experience in building high performance web applications/APIs
- Top notch analytical/problem solving/debugging skills
- Should have proven ability to build, lead and develop a team
- Strong communication skills with the ability to clearly articulate needs as well as provide the team with a clear overview of the priorities
- Excellent verbal, analytical, organizational, and written skills













