
Position: Product Manager
Experience: 2+ years
Location: Remote
Employment Type: Full-Time
About Us:
MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.
Responsibilities:
- Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
- Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
- UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
- Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
- Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
- Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
- Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.
Qualifications:
- Experience: Minimum of 2 years of experience in product management.
- Communication Skills: Excellent verbal and written communication skills.
- Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
- Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
- Experience in the Whatsapp business ecosystem is advantageous.
- Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
- Experience with Jira or similar project management tools.
- Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
- Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.
Benefits:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Collaborative and inclusive work environment.
- Remote working

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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