Performance Marketer

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

About the Role:

We are looking for an experienced Senior MERN Stack Developer to join our growing engineering team. You will be responsible for designing, developing, and maintaining high-performance web applications using the MongoDB, Express.js, React.js, and Node.js technology stack. You should be passionate about writing clean, scalable code and mentoring junior developers.

Key Responsibilities:

• Design and implement scalable, secure, and maintainable full-stack web applications using the MERN stack.
• Develop RESTful APIs and integrate third-party services and databases.
• Write reusable, testable, and efficient code.
• Optimize applications for maximum speed and scalability.
• Lead code reviews and enforce best practices in design and development.
• Collaborate with UI/UX designers, product managers, and other stakeholders to understand business requirements.
• Ensure cross-platform optimization and responsiveness of applications.
• Mentor and guide junior developers, fostering a culture of continuous learning.
• Troubleshoot and debug production issues.
• Maintain documentation of software functionality and technical decisions.

Required Skills:

• Strong proficiency in JavaScript (ES6+), HTML5, CSS3.
• Deep understanding of React.js and state management libraries like Redux or Context API.
• Hands-on experience with Node.js and Express.js.
• Strong knowledge of MongoDB and Mongoose ORM.
• Experience in building and consuming RESTful APIs.
• Familiarity with Git, CI/CD pipelines, Docker, and Cloud Platforms (AWS/GCP/Azure).
• Good understanding of microservices, authentication mechanisms (OAuth, JWT), and role-based access control.
• Experience with unit testing and testing frameworks like Jest, Mocha, or Cypress.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications:

• Bachelor’s/Master’s degree in Computer Science or related field.
• Experience with GraphQL or WebSockets.
• Exposure to DevOps practices and tools (e.g., Jenkins, Kubernetes).
• Previous experience in Agile/Scrum environments.

What We Offer:

• Competitive salary and performance-based bonuses
• Flexible working hours and remote work options
• Opportunities for upskilling and certifications
• Collaborative and inclusive team culture
• Health insurance and wellness benefits

Additional Compensation: If applicable, this will be decided on the basis of your designationTL - Job DescriptionCompany Name: *GBH Auto Mechanics Services LLP Job Profile: Team LeaderJob DescriptionWe're seeking a qualified Team Leader is responsible for developing the sales team, coordinating sales operations and implementingsales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible forsupervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operationsand effective collaboration.Requirement & SkillsProven work experience as a team leader or supervisorExcellent communication and leadership skillsOrganizational and time-management skillsDecision-making skillsExperience: 4 - 5 yearsJob Location: Work from homeSelection process:- HR round & Manager roundQualification: Any Graduate/Post GraduateWorking days: 6 working days (Sundays off)Shifts: 10:00am -7:00pmMandatory language: EnglishLaptop: candidates are to use their own laptops.

Profile: Project Manager 

Experience: 6+ years

Education Qualification: Graduate/Postgraduate

Neewee is an Industrial Analytics start-up, focused in making manufacturing visible, transparent, efficient, and autonomous to its clients. 

Started in 2014 our journey has evolved from making manufacturing complexity and risk a thing of the past. 

Bodhee is our in-house product. We are looking for Project Managers to work with our Product team .

Responsibilities:

· Manage technical aspects of projects, including planning, execution, and delivery

· Translate product strategy into detailed requirements for prototype construction and final product development

· Create Functional and Technical specification documents, translate application storyboards and use cases into functional applications

· Track project progress, identify and mitigate risks, and ensure project deliverables are completed on time and within budget

· Delivering new Bodhee features using AGILE delivery programs

· Ensure project quality and adherence to industry standards and best practices

· To act as a single point of contact from the team to Bodhee Stakeholders

· Identify and implement process improvements to increase efficiency and reduce costs

· Promote teamwork, motivate, mentor and develop subordinates

· Manage and take ownership of product including defining scope and developing requirements for product launch

Requirements

· Overall 6+ years’ experience with 3+ years of experience as Project Manager for any development projects and hands-on technical    experience

· Proven experience as a technical project manager, with a track record of delivering projects on time and within budget

· Experience with agile software development methodologies.

· Strong experience with Java and UI design and development

· Strong experience leading development teams utilizing Java and UI technologies.

· Working experience with Data Analytics products is a plus

· Strong understanding of RDBMS and working experience with SQL

· Experience with developing Micro-services Based applications

· Excellent problem-solving and analytical skills

· Excellent communication skills

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters.  We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 rides per day in the next 4 years in a profitable and sustainable manner.

We're looking for people who are passionate about creating great Android applications.
You've been around for a few API levels and you know how to delight Android users. You’ve got an eye for the beautiful Android design our users expect and an attention to detail down to the very last dpi. You know your way around the View hierarchy and are eager to partner with Product and Design to craft efficient, performant, and delightful user experiences. You like building for the long term and value patterns and structures that allow for maximum flexibility in a constantly evolving product.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/

What you should have:

• At least three years of engineering experience, a large portion of which in a team environment
• Bachelors/Masters degree in Computer Science, Engineering, or a related subject.
• Strong computer science fundamentals: data structures, algorithms and programming languages
• Experience working closely with product teams, designers, and other developers to create a truly delightful mobile experience
• Familiarity with design concepts and constraints on mobile platforms.
• Extensive understanding of Android framework components and their respective lifecycles
• Experience developing highly performant Kotlin code and view layouts and the ability to diagnose performance bottlenecks
• A disciplined approach to development, testing, documentation and code structure in a team environment
• Familiarity with the Android tool ecosystem for development, testing, debugging, and performance benchmarking
• An excellent understanding of best practices for concurrency and threading
• MVVM design architecture pattern for android.

Preferred skills:

• Open Source contributions & participation in programs like Google Summer of Code are a plus.
• Have published one or more Android apps on the Play Store.
• Dependency injections: Dagger, Koin.
• Multi-threading and coroutines in Kotlin/Rxjava.

Are you an experienced app Developer with a growth mindset and looking to explore your skills in the ed-tech domain? Then read on.

What you need to have:

Experience: 2 to 6 years

Annual CTC: Rupees 8,00,000 to 15,00,000

Job Overview

                         We are looking for a ML Architect to help us discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products. They must have strong experience using variety of data mining and data analysis methods, building and implementing models, using/creating algorithm’s and creating/running simulations.  They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Automating to identify the textual data with their properties and structure form various type of document.

Responsibilities

• Selecting features, building and optimizing classifiers using machine learning techniques
• Data mining using state-of-the-art methods
• Enhancing data collection procedures to include information that is relevant for building analytic systems
• Processing, cleansing, and verifying the integrity of data used for analysis
• Creating automated anomaly detection systems and constant tracking of its performance
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Secure and manage when needed GPU cluster resources for events
• Write comprehensive internal feedback reports and find opportunities for improvements
• Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model.

Skills and Qualifications

• Strong Hands-on experience in Python Programming
• Working experience with Computer Vision models - Object Detection Model, Image Classification
• Good experience in feature extraction, feature selection techniques and transfer learning
• Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.
• Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.
• Good experience in exploratory data analysis, data visualisation, and other data preprocessing techniques.
• Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe
• Good knowledge in statistics,distribution of data and in supervised and unsupervised machine learning algorithms.
• Exposure to OpenCV Familiarity with GPUs + CUDA
• Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.
• We are looking for a candidate with 14+ years of experience, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
• Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.