Digital Marketing Specialist

Position Summary:

We are seeking a detail-oriented and experienced Quality Control person to join our team, a

designer and manufacturer of high performance elastomeric seals. The primary responsibility of

this role is to ensure the quality of incoming and outgoing materials, as well as inspect in-process

plastic and metal components to maintain the highest product standards.

Key Responsibilities:

1. Incoming and Outgoing Material Inspection:

- Inspect and verify the quality of raw materials, elastomers, plastics, and metal components.

- Compare incoming materials to specifications, purchase orders, and certifications.

- Prepare and maintain detailed records of material inspections and test results.

2. In-Process Inspection:

- Monitor production processes to ensure compliance with quality standards.

- Conduct dimensional and visual inspections of plastic and metal components during

manufacturing.

- Identify and report non-conformities and initiate corrective actions.

3. Final Product Inspection:

- Conduct detailed inspections of finished elastomeric seals and other components before

shipment.

- Verify compliance with customer specifications and regulatory requirements.

4. Documentation and Reporting:

- Maintain detailed inspection records, test reports, and calibration logs.

- Prepare and submit quality reports to the Quality Manager and production team.

5. Collaboration and Continuous Improvement:

- Work closely with production, engineering, and purchasing teams to address quality issues.

- Assist in root cause analysis and corrective action plans for identified defects.

- Participate in continuous improvement initiatives to enhance product quality and process

efficiency.

6. Equipment Maintenance and Calibration:

- Ensure inspection tools and equipment are calibrated and in good working condition.

- Schedule regular maintenance and calibration of measurement devices.

Qualifications and Skills:

- Education: A Bachelor’s degree in Science (preferably Physics) or a B.E Degree (Mechanical /

Industrial) or a related field is preferred.

- Experience: Minimum 1-2 years of experience in quality control, preferably in the elastomeric

seals, plastics industry.

Technical Skills:

- Proficiency in using inspection tools such as calipers, micrometers, CMMs, and gauges.

- Strong understanding of technical drawings, specifications, and GD&T.

- Familiarity with ISO 9001 and other quality management systems.

Soft Skills:

- Strong attention to detail and analytical skills.

- Excellent communication and documentation abilities in English is a must.

- Proficiency in Microsoft Excel, Powerpoint and Word.

- Ability to work independently and as part of a team in a fast-paced environment.

- Knowledge of Lean Six Sigma and 5S is preferred.

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Title: Senior VDI Consultant – Citrix/Azure/VMware

Location: Pune,balewadi

Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)

Fill time role

About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.

Key Responsibilities

• Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
• Lead efforts to enhance image management, patching, provisioning, and migration processes.
• Manage incident triage, root cause analysis, and documentation within ITSM tools.
• Create and maintain PowerShell scripts and other automation solutions for routine tasks.
• Collaborate with US and offshore teams for seamless 24x7 support operations.
• Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
• Participate in client review meetings to discuss performance and backlog reduction.

Required Skills & Qualifications

• 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
• Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
• Strong proficiency in PowerShell scripting for automation and reporting.
• Familiarity with ITIL processes (Incident, Problem, Change Management).
• Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
• Excellent communication skills for collaboration in distributed teams.
• Ability to work independently and drive technical improvements.

Preferred Skills

• Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
• Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
• Exposure to automation and orchestration frameworks in VDI environments.

Reporting

• Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
• Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.

Why Join

• Opportunity to be part of a flagship virtualization project from its foundation phase.
• High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
• Work with a global team managing one of the largest Citrix/Azure VDI environments.