Digital Strategist

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

Job Title: Social Media Executive

Job Type: Contractual

Job Description:

- Ideation of Social Media Campaigns on behalf of Client and Company

- Creating, developing, managing, executing content generations across various platforms, including Facebook, Twitter, Instagram, LinkedIn and YouTube.

-  Expertise in content research, preparing content calendar, content curation and content enhancement.

- Develop and maintain a social media content calendar that aligns with the Clients Marketing goals and objectives

-  Engage with followers and build relationships with the community.

-  Manage SEO (search engine optimization), monitor the user engagement and suggest content optimization.

-  Analyse social media metrics and create monthly reports for each account

-  Measure the success of each social media campaign. 

-  Conduct research and stay up to date with the latest social media trends, practices and technologies and well versed with social media tools and analytics.

-  Follow necessary rules and regulations while posting the content.

-  Co-ordination with various stakeholders / verticals and get the tasks assigned

Experience: 

-  1 to 2 years of Experience as a Social Media Executive or similar role

-  Knowledge of best practices for social media platforms as Facebook, Twitter, Instagram, LinkedIn, Pinterest etc

- Excellent verbal and written communication skills

     Preferred Qualifications: -

-    Bachelor’s or Master Degree in Marketing, Digital Marketing or Related field

About us:

TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.

We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Who are we looking for:

We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.

Mandatory technical skills:

• Proven working experience (Min 3 years) in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box & black box testing and automated testing tools
• Technology hands-on Selenium, Javascript, and SQL Scripting is a must
• Experience with Restful API testing – Postman jetpack, RestAssured
• Experience with performance/load/stress testing
• Experience in all stages of application testing including UI, backend, functional, regression
• Experience working in an Agile/Scrum development process

Other

Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude

Comfortable working in a start-up environment

The position is based in Pune, India.

JOB DESCRIPTION: ANDROID DEVELOPER

We are seeking an Android Developer to help guide Remitbee into the future. In this role, you will be given an opportunity to help build and improve Remitbee android applications and business solutions alongside a small, but mighty team. We have interesting products and services planned for the future and want to add an Android developer to our talented team to lead the product development initiatives. If you are passionate about building Android apps for global clients and also to build your bright career, Remitbee is the place for you. We will provide a professional and respectable working environment along with tremendous opportunities.

Key Responsibilities:

·      Work with product owners and user experience teams to build high quality features that make users love our app by leveraging your knowledge in Android’s Material Design guidelines

·      Develop software that are reliable, maintainable and reusable because you have a thorough understanding of OOD principles

·      Stay current and competitive by keeping up-to-date with the latest Android platform capabilities and make relevant recommendations

·      Be mindful of best practices when it comes to securing data-in-transit and data-at-rest because your code protects our customer’s data.

Required Skills/ Qualifications:

·      3+ years experience developing native Android applications and 3+ years Kotlin experience (past co- op, personal projects, work experience, and more)

·      Understanding of Hilt code structure.

·      Thorough understanding of Object Oriented Programming concepts, Android application architecture and software design patterns

·      Experience with Android libraries and best practices when it comes to communicating with GraphQL and REST web services.

·      Hands on experience in Jetpack Compose.

·      Strong communication skills, ability to collaborate with stake-holders at different levels of abstraction (requirements, architecture and code)

·      Understanding of Agile Methodologies

·      Basic knowledge of writing unit tests.

Preferred Qualifications:

·      Knowledge of new and upcoming sdk components in the Android space

·      Good understanding of design patterns such as MVVM, Clean architecture.

·      Securing data using the Android Keystore

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. 

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

As an Application Engineer, you will work with our Application Engineering team on designing and developing web applications. 

More specifically, you might:

• Collaborate with the business analysts and technical managers to understand functional, non-functional requirements, and scope.
• Design and develop multi-tier, cloud-native, high performance, and scalable solutions
• Involve in building world class and robust solutions by applying benchmarking software engineering principles and design patterns.
• Lead cross functional agile teams across the software development lifecycle
• Analyse design alternatives using proof-of-concepts, and engage with architects to choose the best optimal solutions
• Obsess about writing high-quality code and performing reviews of the design and code.
• Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
• Ideate with your peers. Being supportive of their work and providing constructive feedback on their solutions

What do we expect? 

• 4+ years of experience
• Experience in building scalable, reliable, and high-performance web applications.
• A desire to write clean yet simple programs using Java / .Net core / Python with Django or Flask
• Keen interest in creating web servers using Node.js / Nginx
• A passion to store, organize, and process information by using database technologies - MySQL / Oracle / PostgreSQL / MongoDB
• Experience in creating and designing test cases using Junit/ Selenium
• Exposure to Cloud environments - AWS / Azure / GCP
• Good understanding of working with API design and development

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. 

We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.

Job Description:

• Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate, and Logic Apps
• Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
• Responsible for managing technology in projects and providing technical guidance or solutions for work completion

Skills and Experience

• Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache
• Microsoft Azure Developer Certification
• Experience with .Net SDK, integration tools, Application and Security frameworks
• C#, ASP.NET, Application development using .Net Framework
• Preferred: Insurance or BFSI domain experience
• .Net
• Azure/

Location: Chennai

• Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
• Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases
• Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
• Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
• Entrepreneurial spirit and are not afraid to take on new challenges
• Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
• Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
• Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
• 12+ years in a technical support role required
• Prior experience as a technical lead preferred