Digital Marketing Intern

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Position: PHP, Laravel Developer (1 to 2 years)

Location: Marol, Andheri East, Mumbai

Company: Big Rattle Technologies Private Limited

Open for candidates from Mumbai only. Immediate Joiners only.

Summary:

We are looking for a passionate and skilled PHP Laravel Developer to join our growing team. You will be responsible for developing and maintaining high-quality web applications while adhering to best coding and security practices.

Key Responsibilities:

• Write clean, scalable, and well-documented code.
• Debug, test, and fix issues in existing applications.
• Ensure code quality, performance, and security by following industry standards.
• Manage code repositories and handle deployments.
• Contribute to all phases of the software development lifecycle.
• Collaborate with team members and participate in client meetings/calls.
• Stay updated with new technologies and continuously improve your technical skills.

Required Skills (hand-on experience in the following):

• Languages & Frameworks: PHP, Laravel
• Frontend: HTML5, CSS3, JavaScript, AJAX/Fetch, jQuery
• Database: MySQL
• MVC architecture, Design Patterns, Authentication, Eloquent ORM, Providers, Middleware, Supervisor, Cron Jobs
• API integration and Web Services (REST, JSON, etc.)
• Postman for API testing
• Version control systems such as Git or Bitbucket, including branching and merging
• Knowledge of operating systems, hosting, and deployment on cloud platforms like Google Cloud Platform (GCP)

Required Qualifications:

• Bachelor’s degree in computer science, Engineering, or related field OR equivalent practical experience.
• 1–2 years of professional experience in Laravel development.

Why should you join Big Rattle? 

Big Rattle Technologies specializes in AI/ ML Products and Solutions as well as Mobile and Web Application Development. Our clients include Fortune 500 companies. Over the past 13 years, we have delivered multiple projects for international and Indian clients from various industries like FMCG, Banking and Finance, Automobiles, Ecommerce, etc. We also specialise in Product Development for our clients.

Big Rattle Technologies Private Limited is ISO 27001:2022 certified and CyberGRX certified.

What We Offer:

• Opportunity to work on diverse projects for Fortune 500 clients.
• Competitive salary and performance-based growth.
• Dynamic, collaborative, and growth-oriented work environment.
• Direct impact on product quality and client satisfaction.
• 5-day hybrid work week.
• Certification reimbursement.
• Healthcare coverage.

Key Responsibilities

• Design, develop, and maintain scalable applications using the OutSystems platform.
• Build modern Reactive Web and Mobile applications aligned with business and technical requirements.
• Implement integrations with REST APIs, databases, and external systems.
• Collaborate with architects, tech leads, and cross-functional teams for smooth deployments.
• Create reusable, maintainable components following OutSystems best practices.
• Participate in code reviews, unit testing, debugging, and performance optimization.
• Ensure adherence to scalability, security, and deployment automation guidelines.
• Stay updated on new OutSystems capabilities and contribute to continuous improvement.

Job Title:

B2B Sales & Business Development Executive

Location:

[Bangalore] / Work from Office onsite

Job Type:

Full-Time | Entry-Level

Total 6 Vacancies

4 for Day Shift

2 for Night Shift

About Us:

Edstellar is a fast-growing Global corporate training company that delivers instructor-led training (ILT), both virtual and in-person, across a wide range of domains including technology, leadership, soft skills, and compliance. We work with start-ups, enterprises, and Fortune 500 companies to solve their learning and development challenges through customized training solutions.

Job Summary:

As a B2B Sales & Business Development Executive, you will be responding leads and actively generating outbound leads to grow our client base. You will interact with HR, L&D, and business leaders to understand their training needs, create customized training proposals, coordinate with internal teams to finalize trainers, and close deals. This is a high-learning, client-facing role ideal for freshers eager to start a career in corporate sales, learning & development, and business consulting.

Key Responsibilities:

• Respond promptly to incoming leads via email, phone, chat, or the website.
• Research and identify potential corporate clients in target industries and geographies.
• Reach out via email, LinkedIn, and cold calls to pitch our training solutions.
• Build a qualified outbound lead pipeline and maintain regular touchpoints.
• Set up discovery calls, understand prospect needs, and nurture them into active leads.
• Understand client training requirements across domains (technical, soft skills, leadership, compliance, etc.).
• Prepare customized training outlines in collaboration with the content and operations teams.
• Work with the Operations team to identify and propose suitable trainers.
• Share tailored proposals and pricing with clients, follow up, and drive the sales process to closure.

Coordination & Documentation:

• Collaborate with internal teams (Content, Trainers, and Operations) to deliver solutions aligned with client expectations.
• Maintain accurate and up-to-date records of all sales activities in CRM or internal systems.
• Ensure smooth handover of closed deals to the Account Management team for delivery coordination.

Who Should Apply?

• Fresh graduates.
• Master’s degree in Business, Marketing, HR, or related field.
• Strong spoken and written English communication skills.
• Confident, proactive, and eager to learn and grow in a fast-paced environment.
• Interest in corporate training or L&D is a plus.
• Ability to multitask and manage both inbound and outbound responsibilities.
• Basic knowledge of tools like MS Office, Google Workspace, CRM (training will be provided).

What you’ll Gain:

• Comprehensive on boarding and role-specific training.
• Hands-on experience working directly with corporate clients and senior professionals.
• Exposure to diverse industries and training domains.
• Opportunity to grow into sales consulting, key account management, or L&D advisory roles.
• Competitive compensation with performance-based incentives.

Work Culture & Support:

• Young, collaborative, and performance-driven team.
• Regular mentoring and feedback sessions.
• Supportive environment that encourages learning and experimentation.

Team Recruitment and Development: Building and nurturing a dynamic team through effective recruitment strategies and continuous development initiatives.

Operational Oversight: Managing daily operations to ensure efficiency and alignment with company objectives.

Sales and Client Service: Driving sales performance and ensuring exceptional service delivery to clients.

Strategic Planning: Implementing strategies to achieve business objectives and contribute to the company's growth.

Dori AI enables enterprises with AI-powered video analytics to significantly increase human productivity and improve process compliance. We leverage a proprietary full-stack end-to-end computer vision and deep learning platform to rapidly build and deploy AI solutions for enterprises. The platform was built with enterprise considerations including time-to-value, time-to-market, security, and scalability across a range of use cases. Capture visual data across multiple sites, leverage AI + Computer Vision to gather key insights, and make decisions with actionable visual insights. Launch CV applications in a matter of weeks that are optimized for both cloud and edge deployments.

Job brief: Sr. Software Engineer/Software Engineer

All of our team members are expected to learn, learn, and learn! We are working on cutting-edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated software engineers with strong coding skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship.

Responsibilities

• Participate heavily in the brainstorming of system architecture and feature design
• Interface with external customers and key stakeholders to understand and document design requirements
• Work cross-functionally with Engineering, Data Science, Product, UX, and Infrastructure teams
• Drive best coding practices across the company (i.e. documentation, code reviews, coding standards, etc)
• Perform security, legal, and license reviews of committed code
• Complete projects with little or no supervision from senior leadership

Required Qualifications

• Built and deployed customer-facing services and products at scale
• Developed unit and integration tests
• Worked on products where experimentation and data science are core to the development
• Experience with large-scale distributed systems that have thousands of microservices and manages millions of transactions per day
• Solid instruction-level understanding of Object Oriented design, data structures, and software engineering principles
• Must have at least 4+ years of experience in back-end web development with the following tools: Python, Flask, FastAPI, AWS or Azure, GCP, Java or C/C++, ORM, Mongo, Postgres, TimescaleD, CI/CD

Desired Experience/Skills

• You have a strong background in software development 
• Experience with the following tools: Google Cloud Platform, Objective C/Swift, Github, Docker
• Experience with open-source projects in a startup environment
• BS, MS, or Ph.D. in Computer Science, Software Engineering, Math, Electrical Engineering, or other STEM degree