SEO

Job Title: IAC SRE Engineer

Location: Pune, Mumbai, Bangalore

Experience Required: 4 Years

Role Overview:

We are looking for experienced IAC Engineers with a strong background in Akamai, Data Structures & Algorithms (DSA), Java, and DevSecOps. The ideal candidate should have hands-on development experience, be proficient in writing Infrastructure as Code using Terraform, and demonstrate strong problem-solving skills.

Core Skills:

• Akamai – Strong experience in CDN, caching, and performance optimization.
• Data Structures & Algorithms (DSA) – Strong problem-solving and coding abilities.
• Java – Solid programming background and experience in development.
• DevSecOps – Understanding of integrating security in CI/CD pipelines and infrastructure.

Good to Have:

• WAF (Web Application Firewall) – Knowledge of WAF is a plus, though not mandatory.

Additional Skills:

• Experience with SRE (Site Reliability Engineering) practices is beneficial.
• Strong hands-on with Terraform for managing cloud infrastructure.

Here are some technologies you may find useful for web development:

- Vue.js for the front-end framework

- Laravel for the back-end framework

- PHP 7+ for server-side scripting

- SQL for database management

- Docker for containerization purposes.

Job Description Essential Functions:

• Financial analysis knowledge
• Excellent English to enable customer communication (Written and Verbal)
• Ability to handle any customer interaction professional and with a service-oriented attitude
• Reliable and precise work style, even under time pressure
• Excel / PowerPoint Skills.
• Experience in telecom industry is a plus

Required Skills:

• Inventory Management - In-depth knowledge of Inventory and components for building Telecom Inventory.
• Should have worked on Inventory creation for a minimum period of 2-3 years for both Voice and Data service.
• Good knowledge on Vendor portal for various global Telecom vendors.
• Should be able to work as an individual contributor.
• Should have experience on client engagements.
• Good knowledge on Vendor reports and CSRs
• Good Communication is must.
• Good understanding on Telecom products and services.
• Additional knowledge of Wireless is a plus

Soft skills:

• Good communication skills (Written & Oral)
• Flexible to work in the evening shifts
• Individual and team player

“If you can't explain it to a six year old, you don't understand it yourself.” If you live by this statement, you might be the one we are looking for. We at LogiNext believe that Information experience is a big part of the Customer Experience.

LogiNext is looking for a prolific and talented Senior Technical Content Creator/Writer to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulate them in clear, concise and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distil complex information into clear, concise text.

You must have a sound experience with Enterprise SaaS products & knack and love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.

Responsibilities:

Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments Execute the Content Calendar by building and delivering on the roadmap set by the management Work closely with the creative teams to represent the content in the most suitable visual format Suggest ways to further improve the quality of the documentation

Requirements:

Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication 8 to 10 years of experience in technical content writing with minimum 4 years of experience in SaaS products Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics Ability to identify issues, challenges, and gaps associated with the content Ability to understand briefs and translate briefs into high-quality product collaterals Passion for technology, communication and strong understanding of the industry and organization’s mission Basic understanding of web technologies and programming languages to publish viral tech blogs Excellent command over written and verbal communication Good leadership and team handling experince. Adept at Multitasking, creative thinking and working independently

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

• Participate and collaborate with the users, business analyst, quality assurance/quality control analyst in the gathering of user requirements and specifications.
• Analyze technical and business requirements and translate these into basic and detailed technical design.
• Participate and conduct feasibility study, research and development, prototyping and proof of concept (PoC) in implementing new/existing systems, solutions and processes.
• Participate in the technical and project documentation such as but not limited to functional, system and technical design, requirements and specifications.
• Develop, customize, enhance, fix and maintain codes, applications and systems.
• Create test scenarios and data and conduct or participate in non-functional and functional testing (e.g., unit testing, system testing, integration testing, etc.).
• Document, analyze and report test results.
• Develop and review codes, programs and configurations to verify consistency and conformance with established programming and industry standards, guidelines, policies and practices.
• Conduct incident and problem analysis, data gathering, investigation and resolution of issues, and provide technical consultancy, assistance and support.
• Deliver the required systems/applications/solutions on time and based on agreed budget and specifications.
• Identify, assess and recommend opportunities for application and process improvement.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
• Provide regular and effective progress updates to the project manager/team lead/supervisor/immediate manager.
• Actively participate in and lead the peer review and status meeting to communicate progress and escalate risks and roadblocks.
• Prepare training materials and provide assistance in conducting the training to users or other members of the team.
• Responsible for the information security by protecting confidential information from unauthorized access, ensuring the integrity of the information and information system, taking appropriate measures to manage security risks and following and complying with the laws, legislations and terms of contracts.
• Perform other duties as assigned, if necessary.

Marketing Campaign Manager

INDIA AND SEA

 

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow.  Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

Operational and Project Management

• Work with our India and SEA clients
• Develop digital marketing initiatives and programs for IT products and solutions.
• Create and execute digital marketing campaigns like webinar, email, search and social marketing etc. for assigned products in assigned markets.
• Work closely with internal team and external vendors to implement marketing activities and tactics.

Creative Execution of Marketing Promotions

• Create concepts for marketing initiatives, and draft promotional copy and relevant terms & conditions.
• Ensure compliance with client-brand guidelines and contract when implementing creative and manage required approvals.
• Work with other members of the SATISFIC Team, contractors or vendors as needed to execute marketing campaigns.
• Compile regular reports and analytics of campaign performance and results.

Strategic Planning Support

• Provide campaign recaps indicating success metrics and ROI. Make recommendations based on how to apply learnings to future promotions.
• Establish and maintain processes to manage scope over the campaign lifecycle by managing the identification, resolution and escalation of project risks and issues hindering delivery of programs
• Track campaign progress at every step and proactively work with internal and external customer to steer campaigns in the right direction
• Attend weekly calls with the client; send out daily and weekly activity reports and ROI analytics to the Client.

About your experience:

• 5-7 years of proven experience in B2B marketing campaign planning and execution.
• Hands on experience in email marketing, webinar marketing and other digital marketing campaign execution.
• 1-2 years of IT channel marketing experience would be an added advantage.
• Highly proficient in Microsoft Word, PowerPoint and Excel
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Facilitate and manage teamwork across departmental functions
• Knowledge of project management and reporting tools would be added advantage
• Highly organized and strongly self-motivated
• Ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution and creative thinking skills

Qualifications:

• Graduate in any field.
• MBA Marketing preferred but not mandatory

Reports to:  Manager – Customer Success.

• Solid understanding of pedagogy, instructional analysis, and experience meeting milestones.
• Significant experience in managing and facilitating learning and development programs in areas of Organisational/ Managerial and Leadership development, Performance Development, Culture & Values, Organisational design, Knowledge Management
• Copywriting and Storytelling skills are highly preferred
• Experience with curriculum development applications such as Camtasia, Articulate 360, or Captivate.
• Quick Learner with a flair to pick up skills rapidly (Self Starter)
• Proactive, well organized and a thorough planner
• Growth mindset and ability to receive feedback on content with an open mind and willingness to work out of one's comfort zone
• Ability to manage multiple simultaneous projects on different timelines

• Master’s degree or MBA in a relevant field such as business, operations, human resources, adult education, organizational development, or instructional design.
• 3+ years experience in Learning and Development (e.g., supporting or leading learning programs, story-boarding, building training content, training facilitation, bridging gaps in knowledge effectively, evaluating programs, and measuring success).
• Preference for experienced candidates having worked on projects around program, or product management with a focus on education programs, course content, instructional design, or curriculum creation.

• Package of 15-18 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

1.Atleast 1.5 - 3 yr Experience in Mongodb

2.Overall 4-10 yrs Experience  in PHP/MERN Stack Development

3.Strong Experience in large data set

4.Strong Knowledge in anyone of PHP ( Yii2, Larvel,Codeigniter)

5.Good understanding of Code optimization.

6.Excellent in Designing & Architecture, handle AWS(Amazon Web Services) for our product in Financial domain.

7.Expert in working on core PHP,Oops,MySQL,Javascript,Ajax,HTML5,CSS3,& JQuery technologies

8.Proficient Understanding of Code Version Tools Such as Git ,Bit Bucket

9.The candidate should be well versed with problem solving skills,task breakdown  & code reviewing.