SEO Executive

Role Overview:

We are looking for a skilled DevOps Engineer to join our team. You will be responsible for managing and automating the deployment, monitoring, and scaling of our applications, ensuring high availability, security, and performance. The ideal candidate is passionate about automation, CI/CD, and cloud infrastructure.

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines for development, testing, and production environments.
• Manage cloud infrastructure (AWS, Azure, GCP, or others) and ensure scalability, reliability, and security.
• Automate deployment, configuration management, and infrastructure provisioning using tools like Terraform, Ansible, or Chef.
• Monitor application performance and infrastructure health using tools like Prometheus, Grafana, ELK Stack, or Datadog.
• Collaborate with development and QA teams to streamline workflows and resolve deployment issues.
• Implement security best practices in pipelines, infrastructure, and cloud environments.
• Maintain version control and manage release cycles.
• Troubleshoot and resolve production issues efficiently.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.
• Proven experience in DevOps, system administration, or cloud engineering.
• Strong knowledge of CI/CD tools (Jenkins, GitLab CI/CD, CircleCI, etc.).
• Hands-on experience with containerization (Docker, Kubernetes).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Scripting skills (Python, Bash, or PowerShell).
• Knowledge of infrastructure as code (Terraform, CloudFormation).
• Familiarity with monitoring and logging tools.
• Strong problem-solving, communication, and teamwork skills.

Preferred Qualifications:

• Experience with microservices architecture.
• Knowledge of networking, load balancing, and firewalls.
• Exposure to Agile/Scrum methodologies.

What We Offer:

• Competitive salary
• Flexible working hours and remote options.
• Learning and development opportunities.
• Collaborative and inclusive work environment.

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

The role is responsible for building a vertical payments experience across all the payments for a Vehicle. All users are from cities in tier 2/3/4 who are mobile-first and have close to no exposure to digital payments

BlackBuck will be building a network of merchants across multiple categories and will be driving payments via in-house payment solutions and 3rd party integrations

• Own the strategic vision and product roadmap
• Create a clear career path for your managers and the team beneath. Nurture and grow them with regular and deep
• Contribute to product strategy, manage business goals and develop teams
• Define simple and easy to use digital payments experience for tier 2/3/4 customers
• Define user stories for end-to-end features
• Regularly coordinate with multiple 3rd parties for integrations
• Work closely with engineering teams and design teams to deliver the product to market on timelines
• Define metrics to measure the health and success of all features

• Have an entrepreneurial spirit and possess a total of 7 -8 years of experience and spent at least 4-5 years in product management of which must have spent at least 2 years in Indian payment ecosystem and a track record of creating innovative solutions
• Demonstrated success as product manager for large-scale consumer-facing products

Your responsibilities could include:

• Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
• Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
• Acting as a role model and always behaving in line with our company values
• Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
• Managing contractual budgets in line with financial targets
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
• Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
• Ensuring contract required training and screening / vetting has been completed for all security staff
• Developing professional customer relationships, responding appropriately to customer requests and concerns
• Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
• Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
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Skills and experience

Ideally, we’re looking for people with

• A checkable personal history including periods of education, employment, travel and unemployment
• Prior experience of working in a similar operational management role , ideally within the security industry
• A valid security industry licence or accepted certificate of security competence
• Excellent verbal and written communication skills, interacting both internally and externally
• Excellent customer service skills
• Excellent organisational skills
• Ability to successfully manage a team
• Track record of working in a fast paced and demanding environmen

• Lead the end-to-end product lifecycle, from conceptualization to delivery, for next-gen AI solutions on our codeless platform
• Collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap.
• Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape in the AI and software industry.
• Prioritize features and enhancements based on business objectives, user feedback, and technical feasibility.
• Track and analyze key performance indicators (KPIs) to measure product success and iterate on strategies for continuous improvement.
• Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.
• Assist in the identification and implementation of process improvements to optimize project delivery and efficiency.
• Communicate project progress, findings, and recommendations to stakeholders through reports, presentations, and meetings.
• Work closely with mentors and senior team members to enhance technical skills and knowledge in AI and software development.

• Good experience with Objective-C/Swift and iOS SDK.
• Good working knowledge in Cocoa Touch.
• Experience with memory management and caching mechanisms specific to mobile devices.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text.
• Experience in Payment gateway integration in mobile apps is a big plus.
• A portfolio of iPhone apps in the app store is a plus.
• UI & UX experience
• Locations and Map API's
• Design and build iOS mobile applications.
• Collaborate with cross-functional teams to analyze, design, and ship new features.
• Fully responsible for mobile app development in the team.
• Implement new technologies to maximize application performance Job Requirements.
• Job Type: Full-time, Ready to join office.
•  

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

The Integrated Penguin is a young, award-winning creative tech outfit that crafts branding, website, apps and design solutions.

Our Business Offerings:

Branding & Communications

Digital Solutions

Interactive Design (UI/UX)

TIP Gaming is our brand new offering

that uses technology to reimagine customer engagement and marketing for our clients.

We have worked with both Indian and international brands, from working for the State Government to helping a world-famous cosmetic brand get online with an e-learning platform.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. 

Responsibilities

• Identify partnership opportunities
• Develop new relationships in an effort to grow business and help the company expand
• Maintain existing business
• Think critically when planning to assure project success

Qualifications

• Bachelor's degree or equivalent experience
• 3 - 4 years' prior industry-related business development experience
• Strong communication and interpersonal skills
• Strong Creative-Tech Agency background
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented