Digital Marketing Specialist

Job Title: Senior AI Engineer 

Job Summary: 

We are seeking experienced Senior AI Engineers to join our AI team and drive the design, development, and deployment of cutting-edge AI solutions. You will work on exciting projects, such as sentiment analysis for support tickets, automated data insights, conversational interfaces, and zero-touch planning using AI. This role requires close collaboration with cross-functional teams, including Product and Data Engineering, to deliver impactful AI-driven features that transform our platform. 

Key Responsibilities: 

• Design, develop, deploy, and maintain ML models and AI infrastructure. 
• Collaborate with cross-functional teams to integrate ML models into production workflows. 
• Utilize AWS services, including Sage Maker and Bedrock, for model deployment and real-time monitoring. 
• Implement and manage CI/CD pipelines to ensure efficient and reliable model deployment. 
• Stay updated with the latest advancements in machine learning and AI best practices. 
• Monitor and optimise model performance, addressing issues related to scalability and efficiency. 
• Troubleshoot and resolve problems related to ML models and infrastructure. 

Requirements: 

• 5+ years of professional experience with Python programming. 
• Hands-on experience with Machine Learning Operations (MLOps). 
• Proven expertise in data engineering and ETL processes. 
• Strong knowledge of AWS services, including Sage Maker 3wand Bedrock. 
• Proficiency in setting up and managing Docker and CI/CD pipelines. 
• Experience with large language models (LLMs) and prompt engineering. 
• Familiarity with model performance monitoring and optimization techniques. 
• Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment. 

• 3+ years of experience in Financial domain
• 3+ years of Lending experience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience. 
• This is 50% hands-on 50% managerial position with experience in Automation or development.
• Should be Technical PM

The Incumbent will:  Be the key person accountable for Project Delivery- managing end to end delivery of high quality projects, meeting all required functionality, within allocated schedule and budget.  Managing the team assigned to deliver projects and achieve assigned project goals.  Be responsible to ensure continued customer delight.

 Own the entire delivery of assigned projects.  Responsible for managing multiple projects involving 15-20-member team consisting of middle layer (PL/GL/TL) and the teams under them.  Responsible for the end to end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.  Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.  Project managers should have strong business management, budgeting and analytical skills.  Review and ensure the preparation of the following: ▪ System Architecture ▪ External Specifications & Internal Specifications ▪ Software Development Plan, Configuration Management Plan and Project plan ▪ Technical Documentation ▪ Weekly status updates to all stakeholders  Ensure process and system compliances in the projects.  Exhibit excellent escalation management skills, internal or external.  Manage FPP (Fixed Price Project) & T&M (Time & Material) projects on diverse functional domains  Coordinate, communicate with the client on project related matters.  Coach/ mentor the members in the project and provide necessary support to them.  Performance appraisal/ counselling of the group members.  Evaluate training needs (technical, managerial) and get the required training programs implemented.  Ensure project compliance with Company's Quality Systems and Procedures.

 The incumbent must be B.E/B. Tech. -CS/ IT/ MCA, M.Tech from a reputed institute, with 10-12 years of relevant industry experience across a wide variety of development projects.  Knowledge of current technological trends in the S/W development industry, such as OOP’s, Multi-Tier S/W development, Component Architecture, Web Based S/W  Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL, planning, budgeting & QA  PMP or PMI certification is desirable. Domain knowledge of BFSI practices is an advantage.  Thorough understanding of Project Management methodologies and tools.  Advanced knowledge of system integration issues and Data Analysis  Understanding the company’s vision and goals, business operations and market.  Is adept in stakeholder management and possess the ability to coordinate and prioritize customer requests with the assistance of other managers to ensure customer delight.  Possess good people management skills and is able to manage performance and disciplinary issues, handle employee complaints and grievances and recommend the hiring, termination and promotion of staff; Should be able to train, mentor, motivate and lead a successful team. Should be well versed with attrition related issues and case management.  Should have: Strong leadership abilities, self-driven, critical thinking, analytical abilities, flexibility, adaptability to work schedules, effective verbal and written communication & presentation skills, time management, self-confidence, open to changes & challenges, eye for detail, perseverance, discreetness and diplomacy, analytical thinking, sound independent decision making and team work. Must possess the attitude to deliver solution First Time Right.  Willingness to travel on Short term/Long term within India/Outside India/Client Site

Job Functions / Responsibilities:

• Find technical resolutions on issues or queries related to unknown or new scenarios
• Meet cases resolution SLA"s
• Manage relationships with clients
• Work with cross-functional teams as and when required
• Keep up to date with all eCW products and their enhancements
• Maintain excellent customer satisfaction level
• Other duties as assigned

Requirements: 

• Proficient with relational databases (MySql, MsSql)
• Knowledge / Experience with Java or C++ (OOPs Concepts)
• Experience with Internet Protocols, HTTP / HTTPs
• Default ports for HTTP / FTP / MYSQL etc
• Experience with Web Application Server(s)
• Understanding of 3 -Tier / N-Tier Architecture
• Knowledge of SQL Server 
• Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities: 

• Telephone etiquette
• Fluency in English Communication.
• Ability to balance multiple priorities
• Strong analytical and problem-solving skills

• Experience in web technologies (Object-Oriented JavaScript, HTML, CSS) and experience with web standards, including HTML5 and CSS3
• In depth understanding of Angular concepts and structures
• Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
• Should have solid understanding and experience (at least 1+ years) with Object-Oriented design and development
• Strong verbal and written communication skills
• Proactive attitude to problem resolution
• Ability to work in a fast-paced environment, and manage time efficiently to meet project timelines
• Ability to work well independently, or with remote teams

• Experience in Agile Software Development projects
• Knowledge on how to create modules and libraries with angular and publish it on platform like npmjs.
• Knowledge on Nrwl's developer tools
• Experience in writing Unit Testing cases.
• Capable to perform code reviews and provide code to optimize performance of the application.