Performance Marketing Specialist 5 Plus Experience Full time

Job Details

- Job Title: Assistant Manager - Administration

- Industry: Hospitality 

- Function - Administrative

- Experience Required: 6-8 years

- Employment Type: Full Time

- Job Location: Gurgaon

- CTC Range: Best in Industry

Preferred Skills: Office Administration & Facilities Management, Corporate Travel Management (Domestic & International) + Hotel Bookings, Vendor Management, Procurement & Cost Control, Pantry Management & Housekeeping Staff Supervision, Office Events & Employee Experience Support, Front Desk, Courier & Visitor Management, Governance, Reporting & Process Improvement, Provide calendar management for CEO & CFO

Criteria

1. Must have at least 5 years of experience in Office Administration & Facilities Management

2. Must have handled Corporate Travel Management (Domestic & International) + Hotel Bookings

3. Must have experience in Vendor Management, Procurement & Cost Control

4. Should have handled Pantry Management & Housekeeping Staff Supervision

5. Should have experience in providing calendar management for leadership team like CEO & CFO

Job Description

Office Administration & Facilities Management

• Own end-to-end office operations ensuring a clean, safe, organised and employee-friendly workplace.

• Manage office assets, stationery, supplies and consumables; maintain inventory controls and timely replenishment.

• Coordinate all facility maintenance (electrical, plumbing, HVAC, internet, printers, AMC services, etc.) through vendors.

• Ensure timely resolution of workplace issues raised by employees; track closure through a tracker.

• Drive adherence to workplace policies (visitor management, access control, safety protocols, hygiene standards).

• Coordinate office layout requirements, seating changes, and workspace readiness for new joiners.

Corporate Travel Management (Domestic & International) + Hotel Bookings

• Manage end-to-end travel arrangements: flight/train bookings, hotel bookings, local transport and itinerary coordination.

• Handle international travel requirements including visa documentation, invitation letters, insurance, forex, and compliance.

• Coordinate with travel partners / portals; ensure cost-effective options and timely confirmations.

• Maintain travel trackers, reconcile expenses, and ensure policy adherence.

• Support timely reimbursement documentation and closure.

Vendor Management, Procurement & Cost Control

• Identify, onboard and manage vendors for housekeeping, pantry, security, maintenance, courier, cab, hotels, etc.

• Negotiate commercial terms, renewals and AMCs to ensure best value and service levels.

• Maintain vendor database, contracts, invoices, SLAs and performance scorecards.

• Raise POs / approvals as per internal process and coordinate timely payments with Finance.

• Track monthly administrative spends vs budget and highlight variances with corrective actions.

Pantry Management & Housekeeping Staff Supervision

• Manage pantry operations including vendor coordination, supplies, hygiene and service standards.

• Supervise housekeeping staff / agency; define daily checklists and ensure consistent cleanliness standards.

• Ensure meeting rooms, workstations and common areas are maintained at all times.

• Coordinate periodic deep cleaning, pest control and hygiene audits

Office Events & Employee Experience Support

• Plan and execute office events such as townhalls, celebrations, leadership visits, workshops, and engagement activities.

• Coordinate logistics including venue setup, catering, gifts, vendor arrangements and on-day execution.

• Support corporate gifting requirements for leadership, employee milestones and business needs.

Front Desk, Courier & Visitor Management

• Manage visitor handling ensuring a professional welcome experience and adherence to access and security protocols.

• Handle incoming/outgoing couriers (domestic & international), tracking, and customs documentation (where required).

• Maintain courier registers and ensure confidentiality of sensitive shipments.

Select HR Operations Support (as required)

• Support People team with operational HR tasks such as onboarding logistics, ID cards/access, background verification coordination, joining kits and policy sign-offs.

• Assist with HR documentation, vendor coordination (medical, insurance, training, etc.) and employee helpdesk support.

• Support coordination for HR calendars (training sessions, inductions, engagement initiatives) and follow-ups.

Governance, Reporting & Process Improvement

• Build and maintain admin trackers: vendor SLAs, housekeeping checklist, pantry supplies, travel logs, inventory and expense tracker.

• Review processes periodically and propose improvements to reduce cost, improve employee experience and strengthen controls.

• Maintain confidentiality and professional conduct while handling sensitive information.

Provide calendar management for CEO & CFO

• Manages complex calendars, schedule and prioritize meetings, appointments, and travel arrangements for the CEO and CFO

• Manage conflicting schedules and adjust plans as necessary

Handling Critical Communications

• Act as a liaison between the CEO, CFO, and other departments within the organization

• Coordinate and communicate with the international team for various things such as events, travel, calendar management, and other matters

• Respond to phone and email inquiries with professionalism and discretion

• Handle sensitive information and maintain confidentiality at all times

• Draft and distribute corporate communications as necessary

Experience:

7+ years of experience in Office Administration, Facilities Management, Travel Management, etc.

We’re building a powerful, AI-driven communication platform — a next-generation alternative to RingCentral or 8x8 — powered by OpenAI, LangChain, and SIP/WebRTC. We're looking for a Full-Stack Software Developer who’s passionate about building real-time, AI-enabled voice infrastructure and who’s excited to work in a fast-moving, founder-led environment.

This is an opportunity to build from scratch, take ownership of core systems, and innovate on the edge of VoIP + AI.

What You’ll Do

• Design and build AI-driven voice and messaging features (e.g. smart IVRs, call transcription, virtual agents)
• Develop backend services using Python, Node.js, or Golang
• Integrate OpenAI, Whisper, and LangChain with real-time VoIP systems like Twilio, SIP, or WebRTC
• Create scalable APIs, handle call logic, and build AI pipelines
• Collaborate with the founder and early team on product strategy and infrastructure
• Participate in occasional in-person strategy meetings (Delhi, Bangalore, or nearby)

Must-Have Skills

• Strong programming experience in Python, Node.js, or Go
• Hands-on experience with VoIP/SIP, WebRTC, or tools like Twilio, Asterisk, Plivo
• Experience integrating with LLM APIs, OpenAI, or speech-to-text models
• Solid understanding of backend design, Docker, Redis, PostgreSQL
• Ability to work independently and deliver production-grade code

Nice to Have

• Familiarity with LangChain or agent-based AI systems
• Knowledge of call routing logic, STUN/TURN, or media servers (e.g. FreeSWITCH)
• Interest in building scalable cloud-first SaaS products

Work Setup

• 🏠 Remote work (India-based, must be reachable for meetings)
• 🕐 Full-time role
• 💼 Direct collaboration with founder (technical)
• 🧘‍♂️ Flexible hours, strong ownership culture

Location: Bangalore 

About us 

RockED is the premier people development platform for the automotive industry, supporting the entire employee lifecycle from pre-hire and onboarding to upskilling and career transitions. With microlearning content, gamified delivery, and real-time feedback, RockED is educating the automotive workforce and solving the industry's greatest business challenges. 

The RockED Company Inc. is headquartered in Florida. Backed by top industry experts and investors, we’re a well-funded startup on an exciting growth journey. Our R&D team (Indian entity) is at the core of all product and technology innovation 

We partner with 10000+ dealerships, empower 60,000+ learners, complete 15000+ certifications, and have crossed 11 million lesson completions

Check out our website https://www.rocked.us/ 

Your Impact

We are looking for a Hands-on software developer with strong hands-on experience in backend technologies (Node.js) who can lead, mentor, and grow a high-performing engineering team.

Engineers who can combine technical depth with strategic product thinking. This role is ideal for someone who enjoys working with modern backend stacks, brings strong critical thinking to the table, and can balance short-term delivery with long-term technical vision. 

• Stay updated with evolving AI technologies and encourage the team to leverage AI tools effectively to improve development efficiency and innovation.
• Build and provide technical direction and architectural guidance for backend services and APIs.
• Design, implement, and maintain databases, ensuring data integrity, security, and efficient retrieval. 
• Implement the core logic that makes applications work, handling data processing, user requests, and system operations. 
• Contribute actively to system architecture, proposing enhancements and leading design discussions for new features and services.
• Working closely with product managers and designers to turn ideas into reality and shape the product roadmap. 
• Optimize systems for performance, scalability, and security 
• Stay up-to-date with new technologies and frameworks, Drive planning, prioritization, and timely delivery of engineering initiatives.
• Drive code quality through writing unit tests, documentations and conducting code reviews.
• Take ownership of end-to-end feature development — from design to deployment and monitoring.

What skills do you need? 

• Extensive (Must have) hands-on experience in JavaScript / TypeScript, backend development using Node.js and Express.js, and database management with MySQL.
• Strong command of JavaScript and understanding of its quirks and best practices
• Exposure to system design and interest in building scalable, high-availability systems.
• Experience from a high-growth product-based startup is a must-have.
• Ability to think strategically when designing systems—not just how to build, but why
• Prior work on B2C applications with a focus on performance and user experience
• Knowledge of Sequelize, MongoDB, and AWS would be an advantage. 
• Curiosity and openness to adopt emerging AI technologies in engineering workflows and incorporate AI capabilities into products or internal tools.

Why choose a career at RockED? 

• Build from Day One: Work in small, fast-moving teams solving real problems and building products from the ground up.
• Learn from Industry Leaders: Collaborate directly with leaders who’ve held senior roles at global companies like Adobe, Microsoft, Walmart, and more.
• AI Expoure: We encourage engineers to leverage AI tools and emerging technologies to improve productivity, experimentation, and innovation.
• Global Exposure: Be part of a diverse, high-calibre team working closely across the US and India.
• People-First Benefits: ₹10 lakh health insurance coverage for you and your family—fully sponsored by RockED.

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

• Design and Build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and Build the designs and Wireframes into high-quality responsive UI code.
• Write efficient queries for core Data.
• Use of Model-View-Controller (MVC) and Model-View-View Model-Controller (MVVM) as it relates to designing, developing architecture and developing maintainable, testable, and functional software that meets product requirements.
• Explore feasible architectures for implementing new features.
• Suggest space and time-efficient Data Structures.
• Follow the best practices while developing the app and keep everything structured and well documented.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Manage the code and project on Git in order to keep in sync with other team members and managers.
• Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
• Ensure security guidelines are always followed while developing the app.
• Validate the cloud system to ensure any new changes do not compromise the security of the backend server.
• Suggest new features and/or enhancements.
• Consulting with our customer-facing representatives about software system design and maintenance.
• Maintaining software through product lifecycle including design, development, verification and bug fixes.
• Connect regularly with the Quality Assurance Specialist to deliver a stable app.
• Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
• Perform time profiling and memory leaks assessment.
• Execute app verification protocol.
• Write tests for the App.
• Following company policies and quality procedures to ensure quality product deliverables.

We are looking for a full-time Senior Front End Developer – ReactJS, who is well-versed with the process of combining the art of programming with the art of designing.

Responsibilities:-

1) Translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

2) Work with the UI/UX design team and bridge the gap between graphical design and technical implementation.

3) Should take an active role on both sides and help in defining the look and functionality of the application.

Skills

1) Deep knowledge in React.JS Practices

2) Must have minimum 4 years of hands-on experience with NgRX or Redux.

3) Knowledge of JavaScript and HTML5

4) Knowledge of CSS and JS methods.

5) Writing non-blocking code and resorting to advanced techniques such as multi-threading

6) Build and deploy process knowledge.