Customer Care Executive

About Us

Tradelab Technologies is a leading fintech company building high-performance trading platforms, low-latency systems, and scalable market infrastructure for the global trading and broking ecosystem. We work at the intersection of technology, trading, and innovation.

Role Overview

We are looking for an experienced Python Backend Developer with strong expertise in trading, low-latency systems, or high-frequency trading (HFT). The ideal candidate will design, develop, and optimize backend components powering real-time trading systems.

Key Responsibilities

• Develop and maintain backend microservices and real-time trading components using Python.
• Build low-latency, high-throughput systems optimized for trading workflows.
• Integrate with market data feeds, order management systems, APIs, and broker/exchange interfaces.
• Write clean, scalable, and high-performance code with a focus on reliability and fault tolerance.
• Work closely with product, QA, and DevOps teams to deliver robust and scalable platforms.
• Troubleshoot production issues and optimize system performance.
• Ensure system security, stability, and compliance with industry standards.

Required Skills & Experience

• 5–8 years of backend development experience with Python.
• Strong experience in trading/HFT/fintech/market infrastructure is mandatory.
• Deep understanding of algorithms, data structures, and system design.
• Experience working with multithreading, multiprocessing, asynchronous programming.
• Strong knowledge of API development (REST, WebSockets).
• Experience with Redis, Kafka, RabbitMQ, PostgreSQL/MySQL, or similar technologies.
• Hands-on experience building low-latency and high-availability systems.
• Familiarity with Linux systems, shell scripting, and performance profiling.
• Exposure to FIX protocol, OMS, RMS, or market data systems is a plus.

Good to Have

• Knowledge of microservices architecture and containerization (Docker, Kubernetes).
• Understanding of exchange trading mechanisms and order lifecycles.
• Prior experience in broker terminals, algo systems, or risk engines.

Why Join Tradelab Technologies?

• Work on cutting-edge trading technologies impacting millions of users.
• Fast-paced, innovation-driven engineering culture.
• Opportunity to build mission-critical systems in fintech and HFT.
• Competitive compensation and growth opportunities.

WALK-IN-Drive for PHP Developer for Lucknow on 13th July 2025 ie Sunday

Registration Link- https://shorturl.at/bfKwb

Location; Prithvi Ratan Heights, 4th floor, Plot No. 4, 3 Vijayant Khand, Gomti Nagar, Lucknow, U.P

Job Description for PHP Developer :

• Experience – 00- 2 yrs
• Qualification- MCA /B. Tech
• Job Nature - Permanent
• Skills - PHP, Java, MYSQL, CSS, Jquery
• Working days - 5

Description:

• Should have hands-on experience in Web Development
• Good understanding of PHP and Object-oriented programming paradigm.
• Able to understand project requirement and handle project independently.
• Strong learning capability.
• Having a good knowledge of Jquery.
• Framework experience would be beneficial.
• Should be comfortable to work with the team.
• Should be comfortable with work on any MVC based framework.

Skills required:

• Able to understand project requirement and handle project independently.
• Strong learning capability.
• Contribute in all phases of the development.
• Knowledge of PHP/CodeIgniter will be preferred.
• Basic Knowledge of JavaScript, Web Services.
• Sound knowledge of PHP, mysql, JQuery etc.

Perks & Benefits:

• Employees Family Health Insurance, EPF & ESIC.
• Employee Health Insurance.
• Late-night meal facility.
• Innumerable in house & outdoor party.
• Various compensations & bonuses.
• No dress code
• Festival Celebration
• Employees B'day celebration.
• Hobby club
• Mini Gym
• Cafeteria facility

Procedure for the interview will be as follows:-

1. Written Round

2. Technical F2F

3. HR Round

WALK-IN-Drive for PHP Developer for Lucknow on 13th July 2025 ie Sunday

Registration Link- https://shorturl.at/bfKwb

Location; Prithvi Ratan Heights, 4th floor, Plot No. 4, 3 Vijayant Khand, Gomti Nagar, Lucknow, U.P

Position: Sr executive

Dept: Pre sales

Salary Bracket: 40 - 50k

Key Responsibilities:

• Act as the first point of contact for incoming customer leads and inquiries.
• Conduct product presentations, site walkthroughs, and client meetings.
• Understand customer needs and tailor solutions accordingly.
• Coordinate with the sales and marketing teams to ensure seamless lead handovers.
• Maintain updated records of client interactions and follow-ups in CRM.
• Represent the brand professionally and uphold service excellence at all times.
• Participate in events, exhibitions, and site activations when required.

Job Description

Job Description

Payroll Lead - APAC EMEA and North America Region JD:

Experience: 4-6 yrs of Exp.

Shift : 4 pm to 1 am

Oversee the payroll operations in EMEA & APAC and North America (Exp in Countries - Germany, France, UK and Spain)

Provide direct support and governance to third party payroll vendor. Implement, direct, and maintain procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.

Work with Legal, Finance, Accounting and HR to ensure payroll compliance in all regions. Be the point of contact for day-to-day international payroll operations. Ensure service delivery is accurate, timely and aligned with service level agreements.

Manage the ongoing relationship with the payroll vendor across the regions, coordinating with HR, Finance, Accounting, and local teams where needed. Track and report on the global payroll vendor's performance (i.e., open tickets, SLAs, etc.). Work with the vendor to effectively address employee inquiries.

Act as point of contact regarding the update of international payroll data to

Qualifications

Mandates : 

•Strong history of payroll coordination across multiple international countries including APAC,EMEA and North America

•Experience of working with projects, making process improvements or new vendor implementations would be advantageous.

•Experience managing a third-party payroll vendor.

•Experience of dealing with key stakeholders (HR, IT, Finance)

•Significant progressively responsible experience in a similar role within a fast-paced environment

•Excellent analytical and problem solving with confidence to make decisions and manage escalations

•Must be highly engaging, confident communicator and detail orientated.

•Experience on ADP SPM, ADP workforce and Ceridian Dayforce 

•B. Com / M.Com with 4-6 years relevant experience.

•Strong verbal and written communication skill.

•Team player and ability to work with strict timeline.

•Flexible to work in US shifts.

•Good in Microsoft Office.

•Ability to take ownership of the work.

•Ability to manage the stakeholders independently.

Additional information

Skills

payroll

This person MUST have:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of common Goroutine and channel patterns
• Experience with the fullsite of Go frameworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.
• Go’s templating language
• Go’s code generation tools,such as Stringer
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools(such as Git, SVN, and Mercurial)

Experience:

• Min 3 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone. .

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Job Description:

We are looking for an Assistant Manager in our HR Team (for Employer Branding and Internal Communication) to develop and deliver innovative and effective Employer Branding roadmap and action plans to promote the company as an employer of choice to prospective hires through social media, print and other communication formats and programs. We are looking for someone who can engage well with existing employees and play an important role in internal communication.

This role reports to Head of Human Resources.

KRA:

• Developing a comprehensive and sustainable employee engagement roadmap.
• Identifying and working / liaise with third party vendors to establish an overall all framework to continuously enhance and upgrade the Employer Branding and employee engagement to the current and future requirements.
• Planning, establishing, and collaborating with stakeholders to keep the social media presence and channels related to recruitment and employer branding fresh and relevant.
• Responsible for Employee Engagement, Employee Brand Management, Event Management related to employee engagement.
• Leading the development and delivery of internal communication plans and materials and managing events and engagement plans.
• Improving the Employee Engagement Index by conceptualizing and implementing various employee development and engagement initiatives.
• Expanding the company's online presence and developing creative ways to draw prospective employees to the company's website and identifying new recruitment opportunities through social media.
• Acting as Subject Matter Expert within Employer Branding by providing the best knowledge, best practices and innovative solutions to support the business.
• Establish campus connections and drive campus engagement / relationships to build a sustainable employer Brand.
• Identify gaps and early signals of engagement interventions [through L&D, upskilling and other HR interventions] basis the engagement surveys.

Desired Skills and Competencies:

• Passionate about creating an impact in the lives of employees.
• High energy, flexible and Independent/Enthusiastic, work well with internal & external teams and be able to adapt quickly to a fast-moving environment.
• Experience and strong understanding of stakeholder management.
• Fluent in English communication (verbal & written expression).

• Excellent command over English with the ability to write in various tones and styles.
• Masters in Mass Communication and Journalism or similar field.
• An effective and SEO friendly writing style for web content, articles, blogs.
• Editing and proof-reading skills.
• Must have complete knowledge of social media and core social media marketing.
• Experience in writing research reports and whitepapers.
• Experience in writing Press Releases will be a plus.
• An excellent understanding of Grammar
• Detail oriented and ability to grasp new concepts quickly.

• Content for SocialPilot only such as blogs, web content and articles to be contributed outside
• Editing and reviewing content received
• Topic idea generation for all content
• Ability to work effectively in an environment where tools, processes, and deliverables are not necessarily predefined.
• Excellent attention to detail and ability to multi-task projects and deliverables.
• We don’t want you to get bored writing content all the time, so we need you to interact with like-minded professionals and have fun on social media. This will help you be more creative and also feeds in idea generation.

• Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
• Assisting higher executives.
• Working directly with customers handling the documentations.