
PRINCIPAL RESPONSIBILITIES :
1. Inbound/Outbound Call Handling
2. Email/Ticket Handling
3. Escalation Handling
4 Data handling/managing
CRITICAL SKILLS REQUIRED :
1. Good listening skills
2. Good problem solving skills
3. Good English written skills
4. Good learning abilities
5. Good spoken English/Hindi skills
Good MS Excel & MS Word skills

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Job Title: Senior Software Engineer
Division/ Department: Technology
Reports to: Engineering Manager
Work Location: Noida
Desired Work Experience: 4+ years
Weekly Off: Saturday & Sunday
About Aakash Technology Innovation Lab
Are you passionate about transforming the field of education as we know it?
The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -
- Reimagining and conceptualizing how education will be imparted in the future in the omni-channel and immersive learning environment
- Building data platforms such as Power BI dashboards to facilitate students, parents, teachers and the business
- Creating applications to support the futuristic tech-enabled smart classrooms
- Conceptualizing and developing mobile and web applications for seamless customer experience
- Developing Internet of Things (IoT) driven integrations into applications to build futuristic learning experience
- Leveraging Artificial Intelligence (AI) and Machine Learning (ML) to identity interventions to boost student performance
If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!
About Aakash - AESL
Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.
AESL also partnered with Blackstone, a global investment management firm.
With more than 32 years of operational experience in the test preparatory coaching industry, the company has a pan India network of 220+ Aakash centres with an annual student base 2,50,000+ students and an employee count of more than 4700.
Purpose of the Role
Develop software solutions that enable the students, parents and teachers to have superior learning and teaching experiences, both inside and outside the classroom.
Key Responsibilities
- Develop state-of-the-art high performance and low latency software applications for mission critical systems
- Contribute in all the phases of the software development lifecycle
- Craft a well-designed, testable, efficient code
- Perform object-oriented analysis and design using common design patterns.
- Effectively and seamlessly manage communication with all stakeholders.
- Manage and provide live support to the developed applications
Qualification/ Experience
Must-Have Preferred
Education B.E / B.Tech Information Technology / Computer Science/ Information Science
- Experience 4+ years of hands-on experience in designing and developing applications using Java EE, Spring, Spring MVC, Spring Boot Frameworks
- Experience with test-driven development
- Experience with relational databases (MySql, Oracle, Postgres) or NoSql Databases (Cassandra, MongoDb, CouchDb) .
- Agile programming (Sprint, Scrum) experience
- Skills Understands version control branching strategies
- Understands different major language paradigms (object oriented /functional /reactive)
- Understanding and some experience in programming with AWS SDK
- Knowledge of Kafka and Redis
Competencies
Behavioral Competencies Level Functional Competencies Level
1 Team Player Written and Verbal Communication
2
What We Offer
As a technology professional in Aakash Technology Innovation Lab we offer you an opportunity to -
- Become a pioneer of the education of the future by reimagining and building innovative solutions for the ed-tech industry leading hybrid learning experience
- Be a force of technological disruption as a part of a passionate and high growth team on an exciting endeavor to transform the education industry
- Belong to an upbeat, flexible and relaxed work culture with a specific focus on collaboration
- Craft an excellent career at Aakash through a broad realm of career tracks and opportunities
- Excel in your chosen stream and become a renowned technologist in the ed-tech industry with heavy investment from the business into your learning, exposure and growth
- Have a highly competitive compensation and benefits package



Experience Level: Minimum 5 years
About Pace
Started in 1995 by first-generation entrepreneurs from IIMA & FMS Delhi, PACE has evolved from a fledgling NSE Broker to a premier boutique financial conglomerate over the last 25 years. Headquartered in New Delhi, we maintain offices at more than 300 locations in more than 75 cities across India, and our customer base is spread over 34 countries. We have also been consistently nominated as one of the best Investment Advisors in India by ICRA & CNBC. At PACE we are continuously innovating and building highly scalable backend systems and strategies that give a seamless experience to our customers. We are aggressively pursuing Fintech innovation now and working on the ambitious and potentially disruptive Fintech product ‘Pocketful’—a one-of-a-kind stock-broking platform.
About Pocketful (Fintech Division of Pace)
Founded by IIM-Ahmedabad, Yale, and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly skilled, young, and extremely hungry and we are looking for folks who fit this persona. We are backed by one of India's leading stock brokers Pace Stock Broking Services.
Overview:
- We are seeking an experienced Engineering Manager or Tech Lead to join our dynamic team in the fintech industry, focusing on stockbroking solutions. The ideal candidate will have a strong technical background and leadership experience, with proficiency in our tech stacks: React.js, Flutter, Golang, and MongoDB.
- Responsibilities:
- Lead and manage a team of engineers, providing guidance and mentorship.
- Oversee the design, development, and deployment of high-quality software solutions.
- Collaborate with cross-functional teams to define, design, and deliver new features.
- Ensure best practices in coding, architecture, and security are followed.
Requirements:
- Proven experience as an Engineering Manager or Tech Lead.
- Strong technical expertise in React.js, Flutter, Golang, and MongoDB.
- Excellent leadership and communication skills.
- Experience in the fintech industry, particularly in stockbroking, is a plus.
- Ability to work in a fast-paced, agile environment.
Qualifications:
- Minimum of 5+ years of experience in a technical management role.
- Bachelor's degree in Technology
- Strong project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
- Excellent leadership and communication skills.
- Problem-solving and decision-making abilities.
- Results-oriented with a focus on delivering high-quality solutions.
Other details
Expected CTC: Depending on Experience & Skills
In-Person based out of Okhla, New Delhi
Culture
We’re still early-stage and we believe that the culture is an ever-evolving process. Help build the kind of culture you want in the organization. Best ideas come from collaboration and we firmly believe in that. We have a flat hierarchy, flexible with timings and we believe in continuous learning and adapting to changing needs. We want to scale fast but sustainably, keeping everyone’s growth in mind. We aim to make this job your last job.


- Knowledge of MERN Stack is mandatory.
- Work with development teams and product managers to ideate software solutions.
- Design client-side and server-side architecture.
- Conduct Testing & Debugging, utilize script tools & write basic codes for design
- specifications.
- Build the front-end of applications through appealing visual design.
- Develop and manage well-functioning databases and applications.
- Write effective APIs.
- Troubleshoot, debug and upgrade software.
- Create security and data protection settings.
- Build features and applications with a mobile responsive design.
- Write technical documentation.
- Work with data scientists and analysts to improve the software.
Job Description :
Hands-on experience with Windows/Linux/Mac OS environments |
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ü Hands-on experience in TFS, FTP and Repositories. |
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ü Hands-on experience in LAN, IP & Subnet. |
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ü Desired knowledge is Active directory and access permissions. |
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ü Working knowledge of office automation products and computer peripherals, like printers and scanners. |
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ü Knowledge of network security practices and anti-virus programs. |
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ü Ability to perform remote troubleshooting and provide clear instructions. |
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ü Desired knowledge in create technical documentation and manuals. |
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ü Desired knowledge in Mail servers and protocols. |
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ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc. |
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ü Desired knowledge in MS office 365 installation & Troubleshooting. |
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ü Desired knowledge in server monitoring & Tools. |
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Responsibilities: |
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ü Address user mails/tickets regarding hardware, software and networking. |
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ü Walk customers through installing applications and computer peripherals. |
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ü Ask targeted questions to diagnose problems. |
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ü Guide users with simple, step-by-step instructions. |
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ü Conduct remote troubleshooting. |
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ü Test alternative pathways until you resolve an issue. |
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ü Customize desktop applications to meet user needs. |
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ü Record technical issues and solutions in logs. |
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ü Direct unresolved issues to the next level of support personnel. |
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ü Follow up with clients to ensure their systems are functional. |
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ü Report customer feedback and potential product requests. |
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ü Customer-oriented attitude. |
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ü 1st and 2nd level technical support and analysis of issues reported by the business. |
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ü Ability to multitask and work under high pressure, work both independently, and as a member of the team. |
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ü Analytical thinking and problem solving and multitasking skills. |
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ü Good planning and organizing skills. |
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ü Positive attitude and willingness to work in a global team with different cultures. |
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ü Willingness to travel, also internationally. |
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ü Fluent in English (spoken and written) and Ready to learn National Languages. |
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Yearly salary range: ₹4L - ₹8L + Bonus
All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.
Job Description
We are looking for a full-time remote Back-end JavaScript Developer with 3+ years of experience.
You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.
WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online.
Hiring Process
- Introduction interview
- Technical interview
- Test assessment
Must-haves
- 4+ years of Software development experience
- 3+ years of experience with JavaScript/TypeScript
- Experience with REST API's
- Good English language and communication skills
Nice to have
- Experience with back-end development (Node.js)
- Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
- Experience with mobile development (React-Native)
- Worked on multiple publicly released web applications
- Knowledge of Elasticsearch
- Knowledge of Redis
- Knowledge of JavaScript testing frameworks
Responsibilities
- Feature development
- Monitoring and fixing bugs
- Uptime, performance and security
- Architecture
- Code quality
Inside Sales Associate Responsibilities:
- Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Advise clients on the insurance policies that best suit their needs
- Customize insurance programs to suit individual clients
- Deliver approved policies to new clients and explain benefits of the policy
- Issue quotes, maintain client records and prepare reports
- Keep abreast of industry and market trends and best practices
- Scout and identify potential clients with need for insurance coverage
- Contact potential customers through calls, emails and arranged meetings
- Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
- Ensure company policies and procedures are maintained when conducting the sales of insurance services
- Discuss with clients to obtain information in order to provide Quotation.
- Facilitate the payment and handover to post sales team.
Requirements:
- SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
- Minimum of 4-5 hours of calling per day required.
- Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Previous working experience in Insurance.
- Excellent communication and presentation skills
- Resilient spirit and a persistent nature
- Impeccable interpersonal skills and friendly attitude
- Well organized with time, excellent time management abilities
- Should be a graduate.
Designation : DevOp Engineer
Location : HSR, Bangalore
About the Company
Making impact driven by Data.
Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time..
About the Role
We are looking for an experienced and ambitious DevOps engineer who will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. As a DevOps engineer at Vumonic Datalabs, you will have the opportunity to work with a thriving global team to help us build functional systems that improve customer experience. If you have a strong background in software engineering, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.
What you’ll do
- Optimize and engineer the Devops infrastructure for high availability, scalability and reliability.
- Monitor Logs on servers & Cloud management
- Build and set up new development tools and infrastructure to reduce occurrences of errors
- Understand the needs of stakeholders and convey this to developers
- Design scripts to automate and improve development and release processes
- Test and examine codes written by others and analyze results
- Ensure that systems are safe and secure against cybersecurity threats
- Identify technical problems, perform root cause analysis for production errors and develop software updates and ‘fixes’
- Work with software developers, engineers to ensure that development follows established processes and actively communicates with the operations team.
- Design procedures for system troubleshooting and maintenance.
What you need to have
TECHNICAL SKILLS
- Experience working with the following tools : Google Cloud Platform, Kubernetes, Docker, Elastic Search, Terraform, Redis
- Experience working with following tools preferred : Python, Node JS, Mongo-DB, Rancher, Cassandra
- Experience with real-time monitoring of cloud infrastructure using publicly available tools and servers
- 2 or more years of experience as a DevOp (startup/technical experience preferred)
You are
- Excited to learn, are a hustler and “Do-er”
- Passionate about building products that create impact.
- Updated with the latest technological developments & enjoy upskilling yourself with market trends.
- Willing to experiment with novel ideas & take calculated risks.
- Someone with a problem-solving attitude with the ability to handle multiple tasks while meeting expected deadlines.
- Interested to work as part of a supportive, highly motivated and fun team.

We are looking to hire a talented ruby on rails developer to manage the interchange of data between our users and the server. You will be responsible for developing and maintaining the server-side logic for the central database, testing performance, troubleshooting, and integrating front-end elements into the application.
To ensure success as a ruby on rails developer, you should have extensive experience working with ruby and back-end integration techniques. Ultimately, a top-level ruby on rails developer can create clean, functional code that perfectly suits the needs of the company.
Ruby on Rails Developer Responsibilities:
- Designing and developing new web applications.
- Maintaining and troubleshooting existing web applications.
- Writing and maintaining reliable Ruby code.
- Integrating data storage solutions.
- Creating back-end components.
- Identifying and fixing bottlenecks and bugs.
- Integrating user-facing elements designed by the front-end team.
- Connecting applications with additional web servers.
- Maintaining APIs.
Ruby on Rails Developer Requirements:
- Bachelor’s degree in computer science, computer engineering, or related field.
- Experience working with ruby on rails as well as libraries like Resque and RSpec.
- Ability to write clean ruby code.
- Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
- Experience with AngularJS or BackboneJS.
- Familiarity with MVC, Mocking, RESTful, and ORM.
- Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
- Knowledge of server-side templating languages including Slim and Liquid.
- Familiarity with testing tools.
Experience : Fresher / 1-3year
Please see the job description below :
- Gathering requirements, creating workflows and technical documentation
- Operations and coordinating with multiple clients
- Collect, clean, analyze and interpret complex data.
- Prepare reports for all the stakeholders using relevant tools
- Identify areas to increase efficiency and automation of processes
- Produce and track key performance indicators
- Monitor progress by tracking activities, resolving problems and recommending actions.
- Liaise & assist internal stakeholders with necessary data & timely information.
Competencies Required :
- Strong communication skills - able to communicate clearly, effectively and in a timely manner.
- Excellent analytical and critical thinking skills - able to analyze and solve problems.
- Ability to identify and document solutions to complex business problems with accuracy.
- Self-Starting - takes independent action and goes beyond what the job or situation requires.
- University degree in English, Communications, or Technical Writing.
Important :
- Attention to details.
- Knowledge of Microsoft applications - Word, Visio, Microsoft Excel, SQL, Python, HTML, Javascript
- Results oriented - Strives to achieve high levels of individual and organizational performance.
- Strong customer relationship skills


