ERP Implementation & Support Executive

Role: Content Writer

Exp: 2+ Years

CTC: up to 4 LPA

Working days: 6 Days

Job Description:

• Minimum of 1 years of relevant experience in content writing.
• Strong organizational and learning skills.
• Proficiency in Microsoft Word, Google Docs, and Grammarly.
• Experience using AI tools such as ChatGPT, Gemini, and Jasper.
• Experience with CMS like HubSpot or WordPress.

Job Description: ServiceNow GRC/ IRM

Requirement:

• Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management.
• Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting.
• Scripting and Development: Utilize JavaScript, ServiceNow APIs, and other programming tools to develop functionalities, including business rules, client scripts, and orchestrations.
• Process Improvement: Analyse current risk management processes and recommend solutions for improvement to enhance efficiency and effectiveness.
• User Support and Training: Provide ongoing support to users of the IRM module, troubleshoot issues, and conduct training sessions to promote best practices.
• Documentation: Create and maintain comprehensive documentation for designs, configurations, and customizations to ensure knowledge sharing and compliance.
• Testing and Quality Assurance: Conduct testing of solutions prior to implementation, ensuring reliability and performance, and assist in validating changes with user acceptance testing.

Required Qualifications

Strong knowledge of risk management frameworks and compliance standards (e.g., NIST,

ISO 27001).

Certifications – CIS IRM/GRC Certified

Minimum 3 to 5 years of experience working on ServiceNow GRC or IRM Module as a

developer

Good Now Platform knowledge

Ability to understand the pain points related to Risk, Policy and Audit Management along

with Third Party Risk Management to provide solutions in ServiceNow

Mainline Certifications optional : CIS – Risk & Compliance and

CIS - Third Party Risk Management

Responsibilities

We’re growing quickly on grounds of great customer love & are looking to add a new Retention Marketing Manager to our growth team. Your responsibilities would include (but not be limited to):

● Find key levers for growth in the user journey funnels across all channels (CRM, Digital marketing, direct, etc.) and platforms (App, Web, Mweb, etc.)

● Develop a personalization roadmap and execution plan across teams to help drive better visits/user and visit to buy conversions

● Drive initiatives to maximize LTV

● Manage cross-functional growth projects at both macro and micro levels, working closely with product and functional teams to run experiments, A/B tests, and roll out features on an ongoing basis

● Analytical :- Develop data-backed insights to predict good/bad customer journeys, understand user engagement, new vs retention programs to find levers for growth

Skills You’d be a great fit for the role if you display these qualities:

● Ability to drive data-backed business decisions for revenue growth

● Detail Oriented- Good at problem-solving skills

● Experience of working in unstructured environment and entrepreneurial in nature

• Action-oriented and energetic, with a focused and pragmatic approach to problem

NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.

Location: Anywhere in India

Timing: US timing

About the Role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you

You will directly work with the founders.

We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen

You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:

- Set up process for Outbound prospecting (reach out/follow up) via different channels.

- Inbound conversion - Set up and own inbound leads via automated follow up communication.

- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.

- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.

- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.

- Conceptualize, co-create and distribute newsletters.

- SEO - Make the company rank #1 for relevant short and long tail keywords.

- Partnerships - Forge strategic partnerships that drive revenue.

- Community - Build & nurture a close-knit community of potential/existing customers.

- Drive channels such as G2 and marketplace listings to get inbound flow.

- Get involved in other go-to-market efforts once the outbound playbook is optimized.

- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.

- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.

- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.

- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.

Key Responsibilities

- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.

- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.

- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.

- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.

- Willingness to get your hands dirty and do the grunt work in the early days.

- Adaptable to work across time zones to cater to a global customer base.

- Excellent written and oral communication skills

- Experience in driving cross-functional initiatives, and also working independently.

- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.

- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.

- Basic knowledge of SEO, tools used to plan and measure SEO results.

- Self-driven individual with high ownership and strong work ethic.

- Previous entrepreneurial experience is a huge plus.

- Not taking yourself too seriously :)

Good to Have

- Experience catering to CFO persona is a plus.

- Familiarity with billing systems, CPQ and accounting systems is a plus.

- Experience building a small team of interns is a plus.

Java developer roles will vary greatly depending on companies and job positions. Here are some typical roles and responsibilities of java developers:

• Contribute to all stages of software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals
• Develop and test software
• Identify and resolve any technical issues arising
• Create detailed design documentation
• Propose changes to current Java infrastructure
• Develop technical designs for application development
• Develop multimedia applications
• Write well designed, testable code
• Conducting software analysis, programming, testing, and debugging
• Manage Java and Java EE application development
• Develop documentation to help users
• Transforming requirements into stipulations
• Prepare and produce releases of software components
• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture

What you need to have: