Channel Sales (Field sales) Executive

We are looking for a Talent Acquisition Associate with 1–2 years of experience to support end-to-end recruitment. The role involves sourcing candidates, coordinating interviews, screening profiles, and ensuring a smooth hiring process. Strong communication skills and the ability to work in a fast-paced environment are essential.

Warm Greeting,

We are Hiring for Sr. Manager-Product Engineering # Leading payment company

Location: Chennai

Exp: 15-18 years
Notice period: 30days or < 30days

Essential Competencies

1) Proficient knowledge on Core Acquiring process for Banks & ISOs/Aggregators
2) Sound knowledge of Payments Domain, Payment/Switching, banking and finance domain (POS, IPG , UPI.....)
3) Knowledge on Acquiring Solution & Systems for Merchant Management , Asset Management , Support Management , Payouts & Recovery , Staging & Settlements , end to end Recon
4) Knowledge on Incoming/Outgoing files to VISA, Master , Rupay and AMEX Scheme
5) Added advantage to have knowledge on Interchange Cost calculation based on Scheme Manual
6) Handling Team size of min 10 -15 resource inclusive of Team Leads , Developers & Tech Supports
7) Process orientation and clarity of thoughts.
8) Demonstrates effective oral and written communication skills.
9) Analytical and methodical in approach
10) Attention to detail and must be able to report & address problems quickly and accurately.
11) Able to handle pressure.
12) Experience with Jira test management tool.
13) Experiences in designing, describing and documenting unit test cases.
14) Strong follower of SDLC Process, Bug Tracking, Ticketing.
15) Experience in single & multiple release project life cycles.
16) Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company.
17) Resource tracking for improving delivery outputs with focus on learning from each wastage encountered during deliveries
18) Ability to adapt to waterfall or agile model of Project delivery as per the need of the hour
19) Significant contribution as an individual performer as well as a team player

Technical Competencies

1) Technical expertise in Apache , PHP , Jquery , Javascripts and hands on in managing web based applications
2) Added advantage if worked in Vtiger Framework concepts
3) Strong expertise on Object Oriented on MVC Application Language preferably PHP with hands on experience
4) Client side programming like Javascript ,CSS, HTML 5 , API Services ,JQuery + Bootstrap (UI Components)
5) Proficient in PL/SQL with hands on experience in Posgres,Oracle
6) Proficient in Linux OS commands
7) Hands on experience in distributed and in-memory computing
8) Proficient in encryption logics , API integrations , secure coding
9) Expertise in designing product solutions
10) Knowledge on PCI standards for Payment Applications
11) OWASP standards
12) Dev-Ops model for release management

Job Description

1) Should be able to review and track multiple projects from development point of view.
2) Liaise with multiple stakeholders on an ongoing basis and track the progress of the Business Delivery.
3) Develop and deliver progress reports & various productivity parameters
5) Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assignment.
6) Develop best practices for execution and management.
7) Motivates team to work together in the most efficient manner
8) Identify the training needs and plan for the same
9) Ability to influence customers and cross-functional teams without formal authority
10) Ability to get deeply involved and go to the lowest level to sort out critical issues

Regards,

Saranya R

(People First)

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

• Actively participate in the overall application lifecycle.
• Focus on coding and debugging.
• Collaborate with front-end developers.
• Define and communicate technical and design requirements.
• Build a high-quality reusable code that can be used in the future.
• Create sustainable and functional web applications with clean codes.
• Learn about new technologies and stay up to date with current best practices.
• Conduct UI tests and optimize performance.
• Train, help, and support to other team members

Requirements

• Hands-on backend web development experience.
• Proficient knowledge of a backend programming language and an in-depth understanding of web development.
• Knowledgeable of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Proven experience creating user authentication and authorization between multiple systems, servers, and environments.
• Capability to integrate multiple data sources and databases into one system.
• Proven experience managing the hosting environment, including database administration and scaling an application to support load changes.
• Ability to set up and administer backups, data migration, transformation, and scripting.

Skills

• Coding (HTML/CSS3)
• Debugging
• Programming (JavaScript, PHP, Magento, OOPs,)
• PHP Framework
• Analytical Skills
• Web Development
• API

MUST HAVE

• Design and implementation of the overall web architecture using React.js, Node.js, Mongo DB and AWS Lambda and Python
• Must have good knowledge of API
• Deployment and maintenance of AWS infrastructure -- Kubernetes, EC2, S3, Lambda
• Ensuring the entire stack is designed and built for speed and scalability
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration
• Working knowledge of web-based application architectures and frameworks (including React) and the way it integrates with services.

Key Skillsets

• Node.js
• React.JS
• AWS
• MongoDB