Colorgenics Marketing Services Pvt Ltd

PRINCIPAL RESPONSIBILITIES :

1.      Inbound/Outbound Call Handling

2.      Email/Ticket Handling

3.      Escalation Handling

4 Data handling/managing

 CRITICAL SKILLS REQUIRED :

1.      Good listening skills

2.      Good problem solving skills

3.      Good English written skills

4.      Good learning abilities

5.      Good spoken English/Hindi skills

Good MS Excel & MS Word skills

JOB DESCRIPTION

·        Develop business plans for allocated accounts. Achieve revenue targets 

·        Develop loyalty program strategy, design and develop programs to achieve identified engagement objectives.

·        Own agency deliverables wrt to allocated accounts – Program KPIs, operational SLAs, reporting & MIS, technology development, customer care operations, creative services, event management, print & productions etc.

·        Upsell and cross-sell Colorgenics’s services by finding new avenues of revenue generation within allocated accounts

·        Conduct quarterly and annual program reviews with client’s senior management teams.

·        Share strategic inputs, industry best practices with clients and help driving the program performance

·        Develop and implement tactical campaigns to improve engagement through various initiatives and promotions.

·        Giving creative direction to the team. And act as a creative output reviewer and approver.  

·        Team mentoring & reviews.

·        Act as a facilitator of 3rd party auditors appointed by clients.

·        Keeping total control on invoicing and collections.

CANDIDATE PROFILE AND QUALIFICATION:

·        Thorough knowledge of CRM & loyalty marketing. A seasonal professional with at least 8 years’ experience in heading big accounts

·        Marketing & Analytics knowledge, excellent communication skills, Technical and Managerial experience in designing, developing & growing a loyalty program.

·        This role requires a solid background in loyalty program management and client relationship management.

·        Team handling exposure and aptitude to handle challenging circumstances.

·        MBA / PGDBM is required

What you can expect at Colorgenics?

A Dynamic workplace with start-up attitude which fuels your passion to learn and unlearn. You may expect a fantastic work atmosphere of like-minded individuals keen to do something out of the box and disruptive. 

Job Overview: We are seeking a skilled QA Tester responsible for planning, designing, and executing tests on a variety of software products. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for quality. As a QA Tester, you will work closely with the development team to identify and resolve defects, ensuring that our software meets the highest standards of quality before release.

Key Responsibilities:

• Test Planning: Collaborate with the development team to understand project requirements and create detailed test plans, test cases, and test scripts.
• Manual Testing: Execute manual test cases on web, mobile, and desktop applications to identify bugs, glitches, and usability issues.
• Automated Testing: Develop and execute automated tests using testing frameworks and tools (e.g., Selenium, JUnit).
• Defect Tracking: Identify, document, and track defects using bug-tracking tools (e.g., Jira, Bugzilla), and collaborate with developers to resolve issues.
• Regression Testing: Perform regression testing to ensure that new features and bug fixes do not adversely affect existing functionality.
• User Acceptance Testing (UAT): Support UAT efforts by working closely with end-users to validate that software meets business requirements.
• Performance Testing: Conduct performance and load testing to ensure software stability and scalability under various conditions.
• Test Documentation: Maintain comprehensive test documentation, including test cases, test scripts, and test summary reports.
• Continuous Improvement: Continuously improve testing processes and methodologies to increase efficiency and effectiveness.
• Collaboration: Work closely with developers, product managers, and other stakeholders to ensure a clear understanding of project goals and timelines.

Required Skills and Qualifications:

• Experience: 3-4 years of experience in software testing, including manual and automated testing.
• Proficiency in:
• Automated Testing: Hands-on experience with automated testing tools and frameworks such as Selenium, QTP, or Appium.
• Scripting: Ability to write and execute test scripts in languages such as Python, Java, or JavaScript.
• Manual Testing: Strong knowledge of software development life cycles (SDLC), testing methodologies, and test processes.
• Defect Tracking: Proficient in defect tracking and test management tools.
• Problem-Solving: Strong analytical and problem-solving skills with attention to detail.
• Communication: Excellent written and verbal communication skills for effective collaboration and reporting.
• Documentation: Ability to create clear, concise, and comprehensive test documentation.

Preferred Skills:

• Agile Methodology: Experience working in Agile/Scrum environments.
• Performance Testing: Knowledge of performance testing tools like LoadRunner or JMeter.
• Security Testing: Familiarity with security testing practices and tools.
• Continuous Integration: Experience with CI/CD pipelines and integrating testing into the development process.

Educational Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

What We Offer:

·        Competitive salary and performance based incentives.

·        Comprehensive benefits package, including health

·        Opportunities for professional growth and career advancement.

·        A collaborative and innovative work environment.

Job Summary: We are looking for a skilled SQL Developer to join our team. The ideal candidate will have a strong understanding of database management systems, experience in writing complex SQL queries, and a solid understanding of data structures and algorithms. The SQL Developer will be responsible for designing, developing, and maintaining SQL databases, ensuring their performance, availability, and security.

Key Responsibilities:

• Design, develop, and optimize SQL databases, tables, views, stored procedures, and triggers.
• Develop efficient and complex SQL queries for data extraction, transformation, and loading (ETL).
• Create and maintain database schema designs, data models, and ER diagrams.
• Analyze and optimize complex SQL queries for better performance.
• Implement indexing strategies, query optimization techniques, and other performance tuning practices.
• Ensure data integrity and security by designing and implementing database constraints, data validation rules, and security policies.
• Work with software developers, data analysts, and system administrators to integrate SQL databases with other applications and systems.
• Collaborate with business stakeholders to understand data requirements and provide solutions.
• Document database designs, stored procedures, and other database-related activities.
• Maintain accurate records of database changes, optimizations, and configurations.

Eligibility Criteria:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of experience as an SQL Developer or in a similar role.
• Proven experience in database design, development, and management.
• Experience with SQL Server, MySQL, PostgreSQL, or other relational database management systems.
• Proficiency in writing complex SQL queries, stored procedures, functions, and triggers.
• Strong understanding of indexing, query optimization, and performance tuning.
• Familiarity with database security best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and commitment to quality.
• Ability to work independently and in a team environment.
• Experience with cloud-based databases (e.g., AWS RDS, Azure SQL Database).
• Experience with NoSQL databases.

What We Offer:

·        Competitive salary and performance based incentives.

·        Comprehensive benefits package, including health

·        Opportunities for professional growth and career advancement.

·        A collaborative and innovative work environment.

Job Overview: We are seeking a skilled MERN Stack Developer responsible for designing and developing robust and scalable web applications. The ideal candidate will have a strong understanding of the entire web development process (design, development, and deployment) and be proficient in the MERN stack: MongoDB, Express.js, React.js, and Node.js.

Key Responsibilities:

• Full Stack Development: Design, develop, and deploy full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• API Development: Build RESTful APIs and integrate them with front-end components.
• Database Management: Design, manage, and optimize MongoDB databases for high-performance and scalability.
• UI/UX Collaboration: Work closely with UI/UX designers to implement responsive and user-friendly interfaces.
• Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
• Testing and Debugging: Perform unit testing, debugging, and integration testing to ensure the quality and functionality of the application.
• Version Control: Use Git for version control and collaborate with other developers on code management.
• Continuous Learning: Stay up-to-date with emerging technologies and best practices in web development and apply them to projects.

Required Skills and Qualifications:

• Proficiency in:
• React.js: Strong understanding of React.js and its core principles, including hooks, state management, and component lifecycle.
• Node.js & Express.js: In-depth knowledge of Node.js and Express.js for server-side development.
• MongoDB: Experience with MongoDB for database design, development, and optimization.
• JavaScript/ES6+: Proficiency in modern JavaScript (ES6+) and understanding of asynchronous programming.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design, and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Requirement:

·        3-4 years of experience in web applications/full stack development using PHP, Ajax, Linux, MySQL, Apache

·        Good experience with PHP frameworks CodeIgniter (Laravel, symphony etc. would be a plus)

·        Hands on experience with SQL schema design, REST API design, API integrations

·        Working knowledge of cron jobs

·        Familiarity with modern libraries and frameworks. ie: Bootstrap, jQuery, etc

·        Expertise in developing highly scalable and performant web applications.

·        Proficient in debugging and diagnosing production systems

·        Experience in preparing design specifications/documents.

Good to have:

·        Familiar with Payment Gateways/Wallet integrations is a plus.

·        Experience working with JIRA, Bitbucket, Git, etc.

·        Good written and technical communication skills.

·        Working knowledge of WordPress with plug-in development.

Responsibilities:

·        Adhere to best practices in software development on PHP technology.

·        Deliver high-quality, unit-tested code that follows good coding principles.

·        Maintain a positive influence on your associate team members.

·        Excellent communicator and possess the ability to robust articulation.

·        Show high ownership and is self-driven.

·        Provide support on troubleshooting systems when issues are escalated.

·        Help deliver as a team, verifying that completed user stories meet business expectations.