client relationship manager

About the Company

STAC Fine Jewellery is a young start up that launched in April 2018 with the vision of creating fine jewellery in 18kt gold that can be worn everyday. You can read more about us at www.stacfinejewellery.com. We are looking for someone with a creative mind and experience in the space of graphic design and content creation. This candidate will have experience in working with numerous different design platforms such as digital and print forms. 

Requirements 

• Proficiency in Adobe CC Suite - Canva, Photoshop and Illustrator 
• Video editing skills is a bonus 
• Practical understanding and experience in printing collaterals
• Bachelor’s degree, or equivalent experience in the graphic design field
• A work portfolio of graphic design experience so far
• Good communication skills and the ability to work methodically and meet deadlines
• Written and oral English proficiency
• Interest in the fashion and lifestyle industry
• Up to date and informed on the latest social media trends
• Highly motivated and a self-starter 
• Strong work ethic, initiative, positive attitude and high-energy
• Candidate should be based in Mumbai

Responsibilities

• Collaborate with the team to understand their vision for various projects
• Day-to-Day content development for all marketing initiatives: Stories, Posts, emails, paid ads, website content, blogs, Whatsapp communication
• Translate marketing briefs into meaningful and impactful content
• Work with the marketing team to produce the final design.
• Understand the brand design language and use the appropriate colors and layouts.
• Design packaging collaterals 
• Develop reels and gifs 
• Conceptualize and Design marketing collateral for campaigns and events 
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Start date: as soon as possible

Location: Tardeo, Mumbai

Experience: 0-6 months

Other perks: Certificate, letter of recommendation, flexible work hours, opportunity to interact with top fashion stylists, informal dress code, 5 days a week

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

• Relevant domain experience in Sales & Distribution SAP SD / SAP LE (Sales Order processing, Pricing and Conditions, Availability check and Requirements, Credit Management, Output determination, Foreign Trade/Customs, Billing, Shipping and Transportation)
• Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
• Worked with SAP SD  and HCM.Having experience in S4 HANA implementation.
•  

Your Responsibilities:

• Own the backend stack – Node.Js based, that powers our product
• Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
• Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
• Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
• Extensive experience in designing and maintaining REST’ful API endpoints
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Ideally maintaining infrastructure-as-code using Terraform
• Excellent communication skills and the ability to explain complex topics in a simple manner

• Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
• Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
• Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
• Should be able to own technical impediments, liaise with various groups and trouble shoot/resolve
• Participate in the Scrum process activities including: Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.

• 4+ years’ strong experience in MS dynamics 365 implementation & support and extensive experience with C#, .NET, JavaScript, Power apps
• Strong experience in Web API development and plug in’s
• Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
• Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.

• Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server

About the role:

We are looking for a highly motivated, highly energetic, results-driven Lead Generation Intern to join us.

As a Lead Generation Intern, you will be responsible for client prospecting; maintaining prospect database; fix meetings with prospects for the Sales team; and generating summarized reports of their key findings.

* Women wanting to start/restart their careers can also apply.

What we expect:

Must be qualified in BE/BCA/BTECH/BBA/MCA/MTECH

Candidates starting or pursuing MBA/PGDM/MMS Marketing preferred

Any prior experience in a customer-facing, lead generation, or sales role is preferred

Any experience of using CRM & social media tools will be useful

Experience of cold calling, writing cold email communication

What is in it for you?

We offer incentive pay-out on every deal closed from your converted lead

Certificate of internship completion

Our friendly yet focused approach to work promises a lot of fun times