client relationship manager

Company Description

YoHo is a startup company in interiors located in Bengaluru. Our designers work round the clock innovating and researching in designs that reflect our creativity and make your home a beautiful place to live. Our aim is to provide clients with a great interior that is affordable and durable. We aspire to grow to 100 employees with three Experience centers across Bengaluru in a year's time, and expand to multiple cities thereafter. 

Role Description

This is a full-time role for an Interior Designer/ Designer sales associate, located on-site in Bengaluru. The candidate will be responsible for designing and implementing creative solutions for interiors, working with clients to identify and define their needs, creating designs, and coordinating with contractors and vendors. The candidate for this role must be able to assess client needs, develop design concepts, collaborate with sales team to provide consultations, provide exceptional customer experience and service to clients. 

MUST HAVE: 2-5 years of relevant experience in residential and commercial interior design and sales

Qualifications

Bachelor's degree in interior design, architecture or a related field

2-5 years of relevant experience in residential and commercial interior design and sales

Expertise in AutoCAD, SketchUp, Adobe Creative Suite, and Microsoft Office

Experience with sales, negotiating with clients, and managing projects from inception to completion

Strong client-facing and communication skills with attention to detail

Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously

Willingness to learn and adapt to changes in design trends and advancements

We are looking for "Sr.Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.

Experience: 5 - 7 Yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time and on-budget  

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process

2.Technical Skills:

Primary Skills

• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework

• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

Secondary Skills

• Experience in analysing existing code and debugging.

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a same role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• Analytical ability

• Quality Oriented

• Problem solving

4.Educational Qualification:

BE/B-Tech/MCA/ M.Tech

Responsibilities 

• Collaborate with the core team building a state-of-the-art blockchain based SaaS platform. 
• Building mobile applications using latest technologies leveraging Android, node and mongo. 
• Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. 
• Backend RESTful API Design and server-side development for web and mobile apps. 
• Develop and design database schemas on MongoDB. 
• Perform code reviews and unit tests to ensure code consistency and maintainability. 

Minimum Qualifications & Qualities 

• Passion to solve complex problems of agriculture in a dynamic start-up environment 
• Flexible, curious, exploratory, and can-do attitude 
• Great sense of ownership and ability to work with very limited supervision 
• Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. 
• 1+ year of hands-on coding expertise in software engineering. 
• Experience with Android, Node.js, mongodb
• Ability to speak English fluently. 

Preferred Qualifications 

• Strong programming experience of 1+ years with Android, Node.js, Express.js, MongoDB. 
• Strong problem solving/troubleshooting skills. 
• Experience with SDLC in an Agile work environment using tools like Jira and GitHub. 
• Knowledge and experience of NoSQL Databases is a must. 

• Knowledge of AWS Services like ECS, EKS, EC2, S3, Lambda, Load Balancing, Route 53, API Gateway along with Infrastructure provisioning and optimization is an advantage.
• Experience with DevOps, CI/CD pipelines on Jenkins, GitHub Actions,
• Experience with containerization environments like Docker & Kubernetes is an advantage. 
• Familiar with TDD, CI/CD, Infrastructure as Code
• Knowledge of any Blockchain protocols like Hyperledger is clearly an undue advantage

Responsibilities:

1. Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads/sales.
2. Manage digital marketing campaigns across multiple channels, including but not limited to social media, email, SEO, SEM, and display advertising.
3. Analyze digital data metrics and campaign performance to optimize strategies and improve ROI.
4. Collaborate with internal teams (such as design, content, and sales) to create compelling digital content aligned with marketing goals.
5. Stay up-to-date with the latest trends and best practices in digital marketing and implement innovative strategies to stay ahead of the competition.
6. Manage and maintain the company's social media presence, including content creation, community engagement, and customer service.
7. Monitor and respond to online reviews and feedback on various platforms to maintain brand reputation.
8. Utilize marketing automation tools and CRM systems to streamline processes and improve efficiency.

Requirements:

1. Proven experience in digital marketing, with a strong understanding of digital marketing concepts and best practices.
2. Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, social media management tools (e.g., Hootsuite, Buffer), and email marketing software (e.g., Mailchimp, HubSpot).
3. Strong analytical skills and the ability to interpret data and metrics to drive informed decisions.
4. Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
5. Creative thinking and problem-solving skills, with a results-oriented mindset.
6. Ability to work independently and as part of a team in a fast-paced environment.
7. Certifications in digital marketing (e.g., Google Ads certification, HubSpot certification) are a plus.

Community Management-

• Create a friendly environment to facilitate high member satisfaction
• Be thoughtful while interacting with members.
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

• With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in COWERKZ.
• Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

• Manage all centre operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec

Data accuracy-

• Ensuring member data is updated and is current in the cowork platform
• Ensuring lead data is updated in the CRM platform
• Ensuring Community Data is being updated in the events database

Experience and Requirements

• 2 years experience with increasing responsibility in either a sales or customer service role
• Experience in co -curricular activities a plus.
• Demonstrated project management skills
• Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

Qualifications

• Bachelor's degree or equivalent