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- Identify customer needs and provide appropriate solutions or product recommendations.
- Maintain detailed records of calls and customer interactions in the CRM system.
- Achieve or exceed monthly sales targets and performance metrics.
- Stay updated with product knowledge and industry trends to effectively engage with customers.

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Key Responsibilities:
● Software Development: Iteratively and incrementally design, develop, test and maintain applications and services using C# and .NET.
● CI/CD Pipelines: Develop, maintain, and optimize continuous integration and continuous delivery pipelines using GitLab, Devtron and Kubernetes.
● Teamwork and Pair/Mob Programming: Engage with developers, operations, and team members via pair or mob programming sessions to ensure the highest quality product delivery.
● Containerization: Contribute to the push toward full containerization and zero-downtime deployment goals
● DevOps Practices: Implement and maintain infrastructure as code (IaC) using tools such as bicep and Terraform.
● Monitoring and Logging: Implement and manage monitoring, logging, and alerting solutions using tools like OpenTelemetry, Prometheus, Grafana to make our products more supportable.
● Design and Architecture: Contribute to on-going discussion of our evolving software design and architecture.
● Cloud Management: Assist in managing and optimizing our private cloud infrastructure (VMWare Tanzu) to ensure high availability, scalability, and efficient resource usage.
● Security: Implement security best practices and ensure compliance with relevant regulations and standards.
● Automation: Identify opportunities for automation to improve efficiency, reduce manual efforts and deskilling in deployment, testing and maintenance tasks.
● Troubleshooting: Diagnose and resolve infrastructure and application issues promptly and effectively.
● Documentation: Create and maintain comprehensive documentation for applications, infrastructure, processes, and procedures.
● Continuous Improvement: Advocate for and implement best practices promoting a culture of continuous improvement.
Qualifications:
Minimum of 5 years of experience in software development, particularly with C# and .NET.
Must have skills:
● Strong knowledge of C# programming language and .NET stack
● Familiarity with CI/CD tools and practices, including TDD.
● Understanding of DevOps principles
● Strong collaboration and communication skills.
Nice to have skills
● Familiarity with containerization and orchestration tools like Docker and Kubernetes is a plus.
● Knowledge of infrastructure as code (IaC).
● Experience in scripting languages such as Python, Bash, or PowerShell is a bonus.
● Excellent problem-solving skills and attention to detail.
● Experience with pair/mob programming.
● Understanding of networking concepts and security best practices.
Requirements and Skills:
● Bachelor’s degree in Architecture.
● Proven working experience of 2 to 4 years as an Architect.
● IIA association is a plus.
● Strong portfolio to demonstrate artistic skills.
● Strong imagination and the ability to think and create in three dimensions.
● Proficiency in architectural design software, including AutoCAD, Revit, SketchUp, and Adobe Creative Suite.
● Expert knowledge of building products, construction details, and relevant rules, regulations, and quality standards.
● Excellent drawing skills and familiarity with design software (Adobe Photoshop, SketchUp, 3d Studio VIZ, or similar).
● Visual awareness and a keen eye for detail.
Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
Required experience and skills
- Bachelors degree in Computer Science and Engineering. Bonus: Masters degree.
- 3+ years of total full-time work experience, preferably shipping SaaS applications.
- Startup experience strongly desired and comfortable wearing multiple hats.
- Proficiency in
- 1. Ruby, Ruby on Rails, Mysql, Linux, Git, AWS, CI/CD, NewRelic.
- 2. broad range of internet technologies and applications.
- Knowledge of frontend technologies and frontend development experience is prized and a plus. We use React and React Native for our web app and mobile apps respectively.
- Keep high quality performance, scalability, availability & security in mind to build, extend, and maintain web front end, mobile, and backend components of an evolving, real-time application
- Write bug free clean, elegant, testable code that scales well, and is delivered on time.
- Very curious and self driven.
Responsibilities
Your responsibilities include:
-
- Completing moderately complex projects containing some ambiguity with minimal oversight
- Troubleshooting and resolve most common production issues without assistance; being able to determine basic troubleshooting steps for uncommon production issues and occasionally contributes to on-call runbook
- Removing most blockers individually and proactively escalate or seek assistance to become unblocked quickly
About Tophatter
Tophatter is re-imagining discovery commerce in a world increasingly connected by smartphones. We are the world's fastest, most entertaining marketplace for mobile shoppers.
Roles and Responsibilities :
- Good Knowledge of Core PHP, jQuery, Javascript, Ajax, MySQL.
- Ability to understand functional requirements.
- Excellent Analytical and Logical Skills are mandatory.
- Excellent communication, self motivator, team player, quick learner, ability to solve complex problems.
- Must be self confident to work in a Team and to handle the responsibilities individually as well.
Required Experience, Skills and Qualifications :
- Proficiency in PHP, jQuery, Javascript, Ajax, MySQL.
- Knowledge of SuiteCRM / SugarCRM is an added advantage
- Excellent Communication skills,self-motivator,Good looking with good human behavior
Work Experience Required: 1 to 3 years
Qualification : B.Tech (CS), BCA, MCA, Any Graduate
Responsibilities
- Deliver products on scope, time and with the highest quality
- Set up coding standards and processes in the team
- Ensure adherence to engineering best practices, scalable architecture and modular design
- Lead efforts of a rapidly growing engineering team of strong individual contributors
- Lead design and code reviews and ensure high quality in implementation
- Ensure performance and security criteria are met
- Communicate technical directions to all levels within the company
- Report the status of work and present solutions
- Contribute to organization-level goals like talent hiring, people skill development, etc.
Qualifications
Required Experience
- Love for Software and the Microsoft tech stack.
- 4+ years of experience with .NET, C#, ASP.NET, Microsoft Azure, etc
- Passion for upcoming tech; experience/tinkering with ASP.NET Core, Azure Cosmos DB, etc
- Basic SQL programming
- Ability to work with client-side scripting languages; newer frameworks and paradigms such as React, Flutter or Angular
- 2+ years of experience developing large/complex application end-to-end
Technical Skills
- Proficiency in Web Development is required.
- Strong middle-tier development (API's).
- Should be hands-on with the technical deliverables.
- Very strong software engineering - design, development and testing, experience.
- Good understanding of design / architectural patterns and automation platforms.
Other Skills
- Excellent written and oral communication, team skills
- Ability to handle ambiguity and collaborate across multiple groups
- Ability to manage multiple projects/tasks concurrently and drive them to success
- Facilitate collaboration in cross-company discussions (i.e. vendor teams)
- Sound problem resolution, judgment, negotiating and decision making skills
- Excellence in strategic thinking, leadership and be able to influence without authority.
- Ability to rapidly assimilate new information and techniques











