client relationship manager

We are a full-service marketing agency that helps ambitious brands show up sharper, grow faster and stand out in crowded markets. From content and social to performance marketing, design, video and PR, we build and execute brand strategies end-to-end for a diverse roster of clients across industries. We're a team that moves fast, takes creative risks, and holds itself to agency-grade standards on every single deliverable. If you want your work to ship, get seen, and actually move numbers for real brands rather than sit in a deck, you'll fit right in.

Role Summary

Drive brand visibility and audience growth by owning social strategy, content execution and community engagement end-to-end.

Job Details

• Experience: 2-5 years
• Work Model: On-site
• Work Location: ATS Bouquet, Sector 132, Noida
• Work Week: Monday-Saturday, 9:30 AM - 6:30 PM
• Reports To: Head of Marketing / Brand Lead
• Education: Bachelor's degree in Marketing, Mass Communication or related field preferred

Key Responsibilities

• Own the social media strategy and content calendar across all platforms
• Plan, brief and ship content in collaboration with design, video and copy teams
• Identify and adapt trending formats, sounds and cultural moments quickly
• Manage day-to-day community engagement across comments and DMs
• Analyze platform performance and adjust strategy based on data
• Manage influencer and creator collaborations where relevant
• Maintain publishing consistency using scheduling and content tools
• Report on growth, engagement and content performance to leadership
• Stay current with platform algorithm changes and best practices
• Run organic and lightly-boosted experiments to test new content formats

Mandatory Skills & Experience

• 2-5 years managing brand social media accounts with demonstrable growth
• Strong platform-specific content expertise (Instagram, LinkedIn, X, YouTube Shorts)
• Experience briefing designers/editors and reviewing creative output
• Data-driven approach to content and campaign decisions

Preferred Skills (Good to Have)

• Experience managing a brand through a viral or high-growth moment
• Hands-on influencer/creator collaboration experience
• Paid social boosting experience

Tools & Technologies

• Meta Business Suite, LinkedIn Campaign Manager
• Scheduling tools (Buffer, Hootsuite, Later)
• Canva/Figma for quick creative reviews
• Analytics dashboards (native + GA4)

KPIs / Success Metrics

• Follower growth rate
• Engagement rate (likes, comments, shares, saves)
• Content publishing adherence to calendar
• Response time to community interactions

Benefits & Perks

• Competitive compensation with performance-linked growth
• High-ownership role with direct access to leadership
• Fast-tracked career growth in a high-growth environment
• Learning and development support
• A culture that rewards speed, ownership and craft

EDUCATION & EXPERIENCE :

- A professional degree in Computer Science from a reputable institution, backed by a consistent academic record.

- A knack for problem-solving, data structures, and algorithms.

- Proficiency in ElasticSearch.

- 6+ years of hands-on development experience, primarily in building products for large enterprises.

- Exceptional communication skills.

- Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot.

- Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable.

- Expertise in building concurrent and/or parallelized, highly performant scalable applications.

- A track record of identifying and addressing complex issues in scalable deployments.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage.

ROLES & RESPONSIBILITIES :

- Dive deep into technical aspects (Analysis, Design & Implementation) as required.

- Take complete ownership of features within the product.

- Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team.

- Collaborate with the team to design solutions, seeking stakeholder input before implementation.

- Create essential artifacts such as functional specifications and detailed designs for your assigned features.

- Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process.

- Maintain open lines of communication, promptly reporting risks and progress to your supervising manager.

- Share your expertise and mentor team members.

- Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.

Position Overview: We are seeking an experienced Human Resources Specialist to join our dynamic IT services organization. The ideal candidate will have a strong background in HR practices within the technology sector and will be responsible for managing the complete employee lifecycle while supporting our growing team of IT professionals.

Key Responsibilities:

Talent Acquisition & Recruitment

• Develop and execute recruitment strategies for technical and non-technical positions including software developers, system administrators, project managers, and support staff
• Partner with hiring managers to understand technical requirements and create compelling job descriptions
• Source candidates through various channels including job boards, social media, networking events, and referrals
• Conduct initial screenings and coordinate technical interviews with department heads
• Manage the complete hiring process from job posting to onboarding

Employee Relations & Engagement

• Serve as primary point of contact for employee concerns, grievances, and conflict resolution
• Conduct regular employee engagement surveys and implement improvement initiatives
• Facilitate performance management processes including goal setting, reviews, and development planning
• Support managers in addressing performance issues and developing improvement plans
• Organize team building activities and company-wide events to foster positive workplace culture

HR Operations & Compliance

• Maintain accurate employee records and ensure compliance with labor laws and regulations
• Administer benefits programs including health insurance, retirement plans, and professional development allowances
• Process payroll changes, promotions, transfers, and terminations
• Develop and update HR policies and procedures to reflect industry best practices
• Ensure workplace safety compliance and manage workers' compensation claims

Learning & Development

• Identify training needs and coordinate technical certification programs for IT staff
• Manage professional development budgets and approve conference/training requests
• Facilitate onboarding programs for new hires including technical orientation
• Support career development planning and internal mobility opportunities

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 4 years of progressive HR experience, preferably in IT/technology companies
• Strong understanding of employment laws and HR best practices
• Experience with HRIS systems and applicant tracking systems
• Excellent communication and interpersonal skills
• Ability to handle confidential information with discretion
• Strong problem-solving and analytical abilities

Preferred Qualifications:

• HR certification (PHR, SHRM-CP, or equivalent)
• Experience recruiting for technical positions (developers, engineers, IT specialists)
• Knowledge of technology industry trends and compensation benchmarks
• Experience with remote work policies and distributed team management
• Familiarity with agile/scrum methodologies and project-based work environments

Technical Skills:

• Proficiency in MS Office Suite and Google Workspace
• Experience with HR software platforms (Workday, BambooHR, or similar)
• Basic understanding of IT terminology and technical roles
• Social media recruiting and professional networking platforms

Role - Manager (Programmatic)

About Company :-

Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.

This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.

At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

What your day job looks like at GroupM-Hub:

·        Develop strong relationships with counterparts in Hub regional teams (Europe, U.S., Asia)

·        Lead the training and growth of your local programmatic team

·        Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery

·        Be accountable for consistent work delivery to regional teams by ensuring a high quality of output

·        Serve as point of escalation for your team and take ownership of resolving challenges

·        Provide career development and coaching for your team

·        Line manage 2-5 direct reports with as many as 10 indirect reports

·        Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

·        Provide support to in capacity planning & resource management for the team

·        Present strong and effective communication across all level.

What you’ll bring:

·        Working experience in Agency, Trading Desks or Programmatic Tech Partners

·        Actual Campaign execution experience with most of the local programmatic players as well as measurement providers

·        Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits

·        Existing relationships with publishers, programmatic product partners, as well as data providers in the local market

·        Knowledge of different programmatic trading models and their implications to both advertiser’s inventory quality and publisher monetization strategies

·        Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person.

Minimum qualifications:

·        3+ year's professional experience with digital media preferably within a media agency/trading desk

·        Experience in Google Marketing Platform (DV360, CM, GA360).

·        Experience in top AdTech & MarTech platforms.

·        Experience in Client Decks, Programmatic Strategy, New Pitches, etc.

·        Hands on experience and knowledge on programmatic platforms.

·        Clear thought process & strategy to build on existing businesses.

·        Competent in all Microsoft office software

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
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Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

*Position: Business Development Manager*

Shift Timing: 10 AM to 6 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh 

Language: English  

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

*Requirements:*

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

*Responsibilities:*

• Develop a growth strategy focused both on financial gain and customer satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support