Quality Consultant - Salesforce
at Salesforce Summit Partner with a 5/5 partner rating on the Salesforce AppExchange and a growing team of experienced and accredited Salesforce specialists.
Candidate Profile:
- 2-3 years of hands-on experience in Salesforce Sales Cloud, Service Cloud & Lightning
- Candidates must have salesforce
- Proven experience of Quality Assurance Testing for Salesforce core and system integration
- Strong experience and knowledge of Salesforce configuration and standard Salesforce functionalities
- Hands on knowledge of JIRA is must. Knowledge of testing tool like TestRail, Zephyr is a plus
- Current knowledge of testing solutions using Lightning and LWC
- Basic idea about Apex, VF and Java script would be an added advantage
- Strong problem-solving skills and communication skills
- Strong leadership skills to lead, mentor and motivate the QA team
- Ability to explore new tools, techniques, and approaches to enhance quality assurance
- Salesforce Admin Certification, Salesforce App Builder Certification, ISTBQ Foundation Certification, OR equivalent
- Engineering graduate/ MCA / MBA or equivalent
Responsibilities:
- Work with Consultants, Architects, Developers and Quality Leads to create test plans, test cases, and test scripts for Salesforce projects in line with the best practices and strategic platform direction.
- Analyze the requirement and the design documents to understand the functionality of the solution and the problem statement
- Understand the business needs and technology capabilities
- Collaborate with clients to understand their quality assurance needs and provide consulting services accordingly
- Defining and implementing effective testing strategies and methodologies for Salesforce project
- Proactively seek opportunities for process improvement: identify and resolve process bottlenecks, data issues to help improve operational efficiency
- Conduct component level testing, performance testing, regression testing, sanity testing, participate in System Integration Testing (SIT) & User Acceptance testing (UAT)
- Creating and maintaining comprehensive documentation of test cases, test results and any other relevant testing artifacts
- Identify, report, and manage defects using tools such as Jira and work with the development team to ensure timely resolution
- Conduct root cause analysis and provide recommendations for resolving complex defects and issues
- Report progress/issues to Project Lead/Manager regularly ensuring project TAT is met
- Provide high level estimates for testing requirements whenever needed and provide periodic project updates to the project team members
- Conduct in-depth analysis of testing processes and recommend improvements to optimize quality assurance activities
- Conduct quality assessments and audits to identify gaps and areas for improvement in testing process
- Work closely with the team members to provide them with required mentoring and support
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