Salesforce Developer

What You’ll Do

● Partner with Product to spot high-leverage ML opportunities tied to business

metrics.

● Wrangle large structured and unstructured datasets; build reliable features and

data contracts.

● Build and ship models to:

○ Enhance customer experiences and personalization

○ Boost revenue via pricing/discount optimization

○ Power user-to-user discovery and ranking (matchmaking at scale)

○ Detect and block fraud/risk in real time

○ Score conversion/churn/acceptance propensity for targeted actions

● Collaborate with Engineering to productionize via APIs/CI/CD/Docker on AWS.

● Design and run A/B tests with guardrails.

● Build monitoring for model/data drift and business KPIs

What We’re Looking For

● 2–4 years of DS/ML experience in consumer internet / B2C products, with 7–8 models shipped to production end-to-end.

● Proven, hands-on success in at least two (preferably 3–4) of the following:

○ Recommender systems (retrieval + ranking, NDCG/Recall, online lift;

bandits a plus)

○ Fraud/risk detection (severe class imbalance, PR-AUC)

○ Pricing models (elasticity, demand curves, margin vs. win-rate trade-offs,

guardrails/simulation)

○ Propensity models (payment/churn)

● Programming: strong Python and SQL; solid git, Docker, CI/CD.

● Cloud and data: experience with AWS or GCP; familiarity with

warehouses/dashboards (Redshift/BigQuery, Looker/Tableau).

● ML breadth: recommender systems, NLP or user profiling, anomaly detection.

● Communication: clear storytelling with data; can align stakeholders and drive decisions.

Beyond strong technical ability and cultural fit, we are looking for someone who demonstrates:

• Minimum 1 year of professional web development experience
• A portfolio showcasing real-world projects or contributions (personal or professional)
• Strong foundation in HTML, CSS, and JavaScript, with working experience in modern frameworks
• Practical experience with React (mandatory)
• Ability to build responsive, user-friendly interfaces with attention to UX best practices
• Experience integrating APIs and working with JSON-based data
• Familiarity with version control systems such as Git
• Basic understanding of backend concepts, preferably with exposure to Node.js, Java, or Python
• Ability to debug, troubleshoot, and improve existing codebases
• Good understanding of performance optimization and cross-browser compatibility
• Strong time management skills with the ability to handle multiple tasks effectively
• Excellent communication and teamwork skills, with a proactive and learning-oriented mindset

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

SA Role Summary:

The Solutions Architect is responsible for designing and leading the implementation of technology solutions that align with the organization's business goals and technology standards. This role involves working closely with both technical teams and business stakeholders to translate business requirements into robust, scalable, and secure technology solutions.

Key Responsibilities:

Solution Design and Architecture:

●      Develop and maintain a comprehensive understanding of the business processes and technology landscape.

●      Design holistic technology solutions that address business challenges and opportunities, integrating with existing systems and technologies where necessary.

●      Define and document architectural designs, including system components, functionalities, interfaces, and data flows.

●      Taking into account all pillars of the Well-Architected Framework (WAF) on AWS - including Scalability, Resiliency

●      Identifying reusable components in a project and working with the Backend team to generalize those components.

●      Amazon Web Services (AWS) Certification (Preferred)

Technical Leadership and Guidance:

●      Provide technical leadership and guidance to development teams throughout the implementation phase, ensuring adherence to architectural principles and best practices.

●      Evaluate and recommend technologies and tools for the effective development and management of solutions.

●      Ensure the implemented solution is in compliance with the designed architecture. Deviation from the architecture must be evaluated and agreed upon.

Stakeholder Engagement and Communication:

●      Collaborate with business stakeholders to understand their requirements and translate them into technical specifications.

●      Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.

●      Act as a liaison between technical teams and business units, facilitating understanding and alignment on project objectives and deliverables.

Project and Risk Management:

●      Participate in project planning activities, including resource allocation, timeline estimation, and risk assessment.

●      Identify potential technical and project risks and develop mitigation strategies.

Quality Assurance and Best Practices:

●      Ensure solutions are designed and implemented to high-quality standards, including performance, security, and scalability considerations.

●      Advocate for and ensure adherence to software development best practices, including code reviews, continuous integration, and automated testing.

Continuous Learning and Improvement:

●      Stay abreast of emerging technologies and industry trends, evaluating their applicability to organizational needs.

●      Promote a culture of continuous improvement, encouraging innovation and efficiency improvements in technology practices.

About TensorIoT

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

• Previous working experience as a MySQL Developer for at least 3 years
• Identify opportunities for improved performance in SQL operations and implementations
• Oversee the operations of the production and staging environments databases
• Give design recommendations for database functions that meet business operating standards while improving the efficiency of business processes
• Train and mentor junior personnel on best practices

Candidate Profile:

• Bachelor’s/Master’s degree in Engineering, Computer Science
• At least 5+ years of relevant experience as a database programmer
• Excellent MySQL/PostgreSQL/MS-SQL development skills
• Experience in writing stored views, procedures, triggers etc.
• Excellent knowledge in RDBMS (important features)
• Strong problem-solving skills, technical troubleshooting, and diagnosing
• Solid knowledge of RDBMS and NoSQL technologies
• Experience in developing back-ends for enterprise systems
• Knowledge of debugging, performance and optimization techniques
• Experience in RDBMS technologies like MySQL, PostgreSQL etc.
• Experience in No SQL technologies like MongoDB, Cassandra etc.
• Knowledge of Caching DB like Redis, Memcached etc.
• Knowledge of Search DB like Solr, Elasticsearch etc.
• Demonstrated ability to deliver in a fast-paced environment.

Work Profile: It's 100% B2B Outbound Sales role and have to sell product via phone, email and web meetings

Key Responsibility:

• Generate 100% new business from assigned territory
• This is pure outbound sales where the candidate should identify a prospect, reach them, and sell Fundoodata.com services on phone.
• Responsible for end to end sales Cycle Right from prospect identification to payment collection and post-sales services coordination.
• Complete activity reporting on CRM.

Required Key Skills:

• Should LOVE sales and have flair for business development, networking
• Should have min 2-3 years B2B sales experience.
• Cold calling experience is a must, social warm calling desirable.
• Very strong presence and activity on Linkedin to connect with CXO and generate lead for self.
• Effective email marketing and written communication.
• High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
• Persuasive oral communication with good command of English and Hindi added preference for knowing more language.