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We are hiring for the position of International Voice Process Executive/Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.
This is a US Inbound Ticketing Process Candidate have to take 15 to 30 inbound calls in a day only and book flight tickets for US customers as per their requirements and resolve their queries.
Need Candidates with Good communication skills
Minimum 6 years of experience in International Outbound sales
2 years experience in International Voice Process
Working days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday Leave , 15 compensatory off for a year .
Shifts: US night shift , Fixed shift with Roster off
Incentive : UP to 4-6 lakhs in a month ( Average incentive 30 k to 50k in a month ) apart from salary
Salary : 18k-30k ( No deduction on salary)
Training : 30 days Fully paid training will be provided
Responsibilities:-
1.Manage incoming phone calls
2.Identify and assess customers needs to achieve satisfaction
3.Provide accurate, valid and complete information by using the right methods/tools
4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
We are looking for a passionate Senior Software Engineer - UI/UX to join our fast growing team at LogiNext. You’ll collaborate with Product Managers and other UI designers to design new features, translate concepts into living and breathing prototypes, and rapidly iterate on interactions, animations, and details to deliver the best user experience. You will be responsible for conceptualizing & creating highly interactive user interfaces across all supported platforms.
You are passionate about design and are driven to create solutions for our clients that combine business objectives, design principles, and continuous user research into a compelling user experience. You have experience in designing a consistent and adaptable platform-based approach to user experience within a technology-driven and Software-as-a-Service (SaaS) based environment. You are a compulsive problem-solver with excellent visualization and communication skills.
Responsibilities:
- Gather, analyse & process data to determine the user needs & enhance the user experience
- Research & learn new, or re- emerging front- end technologies that facilitate improved user experience.
- Conceptualise designs through storyboards & concept presentations
- Design beautiful digital interfaces and present ideas in a compelling manner
- Perform usability testing with prototypes
- Create wireframes & prototypes to create a perfect user interface
- Create the best visual communication design with graphic design, website design, drawing and illustration, animation, client discussion and standard layouts.
- Mentor other team members in conceptualising and visually articulating design solutions
Requirements:
- Bachelor’s degree or higher in Arts/Commerce/Science/Technology
- 4 to 7 years of experience in UI/UX designing
- Must have experience in designing user interfaces for B2B SaaS Products
- Must have excellent experience using tools such as Sketch, Photoshop, Adobe Illustrator
- Able to work and thrive in a fast-paced, rapidly changing work environment
- Should have excellent communication skills, with an ability to convey ideas clearly & precisely
- Must have leadership skills & a good team player
- Must be pro-active & a self-starter
Technical Lead - .NET
Responsibilities:
- Develop and deliver technical systems
- Maintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
- Participate in the development and review of documents to comply with SDLC methodologies [e.g., Engineering Work Breakdown Structure (WBS), estimation, Solution Design Document (SDD) and Software Architecture Documents (SAD)]
- Provide support and documentation to assist in sustaining the project during the transition to production where necessary
- Adhere to Application Engineering methodologies, standards, code reviews
- Provide feedback regarding application engineering methodologies, standards, and leading practices when appropriate
- Identify potential points of contention for missed activities and notify project leadership of situation and remediation plan
- Minimize technical exposure and risk on projects
- Provide technical guidance to development team members
- Technical deliverables (i.e., code and documentation) on projects assigned
- Translate detailed Requirements and Design and Solution Architecture deliverables into detailed design specifications
- Maintain effective and consistent communication within the team, with peers, the leadership team, and the peers in other IT groups
- Proactively raise issues to Technical and Group Leads when necessary
- Produce high-quality application engineering deliverables in accordance with the project timeline
- Build and unit test a project to detailed design specifications
- Provide thought leadership and technical guidance to engineering staff
- Review of code completed
- Review performance of developers
- Proactively anticipate project issues before they occur; define the problem; identify possible causes; work with the team to identify solutions; select and implement the most appropriate solution
- Apply judgment in implementing Application Engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability
Requirements:
Must Have:
- Bachelor’s OR master’s degree in a technical field and/or equivalent work experience
- At least 3 years acting a senior architecture / technical lead role in a comparable organization
- Significant experience of deploying large, enterprise-wide implementations to significant user volumes
- At least 5 years of hands-on experience leading a team of developers - defining work breakdown structures/tasks, assigning the teamwork items, monitoring, and ensuring quality and adherence to standards etc.
- At least 8 years of relevant hands-on work experience building, integrating, and delivering enterprise-wide web and windows applications using Microsoft and other technologies for large organizations on complex projects
- 8+ years of ASP.Net MVC, ASP.Net experience
- 8+ years of experience of working with applications that have a SQL Server backend
- 5+ years of experience with Object-Relational Mappers such as Entity Framework, ADO.NET, Dapper
- Expert level knowledge of .NET Web API is required. .NET Core knowledge is preferred, but Web API experience with legacy .NET is ok
- 5+ years of experience with GIT
- 3+ years of experience of Azure Devops
- In-depth knowledge of object-oriented analysis and design (OOAD) principles, and familiarity with many design patterns for Software applications.
- Demonstrated expertise in application design and construction, work breakdown structure of items, design and code reviews, unit test and build activities, deployment and performance related activities, documentation, support, and training/mentoring
- Excellent communication skills, verbal and written
Nice to have:
- Ideally experience working with SSRS, SSIS
- Experience with MongoDB or another document database would be a plus
- Knowledge and experience with working on N-Tier applications.
- Demonstrated ability to build strong working relationships
- Experience working on projects following Agile methodologies would be ideal
- Experience working with Azure or other cloud providers would be ideal
- Ability to work within diverse, global, virtual teams.
- Proven ability to thrive under pressure
- Some experience with design and prototyping tools and diagramming is desired
Responsibilities
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
Requirements
- Work experience as a Python Developer
- Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
- Knowledge of object-relational mapping (ORM)
- Familiarity with front-end technologies (like JavaScript and HTML5)
- Team spirit
- Good problem-solving skills
- BSc in Computer Science, Engineering or relevant field
- Total of 2 to 8 years experience as a Sails.js/Node.js developer
technologies in a fast phase environment.
• Assist AWS infrastructure in running the required services.
• Have strong knowledge in Linux systems and server management.
• Able to efficiently configure AWS Elastic Beanstalk, Cloudwatch, IAM, Route 53, Elasticache, Redis and others.
• Adopts best development practices and modern tools such as Git, VM, Vagrant, Docker etc.
• Ensure good documentation practices and benchmark and optimize performance as necessary
• Promote infrastructure best practices like security, release management,
monitoring.
• Design infrastructure that is resilient, secured and build highly available platform.
• Facilitate the building and releasing of features by the engineering team.
• Build tools and processes that increase the productivity of other engineers and ensure an efficient release pipeline.
• Promote and nurture good team practices such as TDD, system security, code reviews, and pair programming.
• Bring vision to the team in the form of new technology recommendations, ideas and approaches.
• Provide Level 3 Support and create/integrate support infrastructure.
• Automate deployments according to best practices.
• Provide quality codes by testing and using up to date technologies.
• Learn needed technologies and assist team when in need of assistance.
Desired Skills On this Role:
• Knowledge of ORM Framework
• JSON,
• Strong Node.js knowledge (mandatory).
• Express JS, Sails JS
• Able to understand PHP and codes designed in CodeIgnitor framework.
• Able to smoothly integrate third party services when needed, and handle curl operations.
• Understands how the following technologies work: JWT, SSL, WebSocket.
• Able to implement database solutions for new or existing features using MySQL / PostgreSQL (mandatory)
• Have expert knowledge on caching using redis or memcached.
• Strong in Javascript language and experienced in non-relational database is a plus.
• Assist a team of software engineers when additional help is required
Rajasthan Studio is looking for young and bright minds for its upcoming innovative, never-experienced-before app platform for virtual art experiences.
Job Description -
We are looking for programmers with a keen eye for design and performance for the position of Flutter developer. Flutter developers are responsible for ensuring the alignment of design and user experience requirements, optimizing applications for maximum efficiency, and maintaining brand consistency across the application, among other duties.
Flutter developers are required to work in teams alongside back-end developers, graphic designers, and user experience designers to ensure all elements of application creation are consistent. This requires excellent communication and interpersonal skills.
Responsibilities -
- Design & implement new app modules based on the product requirements using the Flutter framework
- Maintain existing codebases
- Build reusable code and libraries for future use
- Integrate user-interfaces elements developed by other developers
- Build user interfaces designed by UI/UX designers
- Integration of data storage solutions
- Integrate various third party/in-house APIs
- Debug existing apps components, fix issues and avoid regressions
- Collaborate closely with the teams of PMs, QAs, and other developers
- Participate in software architecture, design discussions, and code reviews
- Optimize application for maximum speed and scalability
Skill & Qualifications -
- Desire to work in a startup environment, able to self-manage and work remotely (when required)
- Must have built at least one Android and/or iOS apps with Flutter
- Proven Working experience in software / mobile development - Android or iOS
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle, including automated testing and building
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git / Mercurial
- Understanding of the Agile development life-cycle
- Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.
factorie.io is a digital manufacturing enterprise, connecting disparate data sources to align manufacturing activities in real time, substantially impacting manufacturing throughput.
Operating in an inherently data-rich environment – we seek to be the source of real time intelligence for manufacturing operations by processing and elevating data from machines, ERP and other IT applications.
The company is currently being led by four co-founders with a cumulative management, technology and manufacturing experience of more than 100 years. In place is a dedicated strategic consulting for manufacturers to transition to digital enterprise, ISV partners and pilot clients. As we work towards empowering manufacturers at scale, we are looking for a high caliber IIoT / embedded systems engineer to lead data acquisition from machines. This is a leadership position and you'll be a Co-founder of the Company. All Co-founders are compensated from founders' equity in the Company – and, cash compensation will commence only after completing 12 months association as Co-founder.
Nurtured as a product-based technology company, our Co-founder would be someone who considers himself to be a methodical hacker – energized by simply the process of building products that solve meaningful problems. You have a bias for action, taking consistent, incremental and measurable steps towards releases that serve the product’s immediate and long-term needs.
If that person is you, we look forward to experimenting and tinkering with the next generation of IoT and data analytics use cases – together.
ASK YOURSELF IF YOU ARE:
Entrepreneurial? Someone who believes it is their time to shine and is tired of operating in a manager's shadow. Have you started-up before – or, even thought about doing so? Tell us your story.
A hands-on craftsman? Someone who loves to build, understands the architecture of complex software applications and frameworks. Do you contribute to opensource projects and / or have you developed / are you developing certain ‘hobby’ applications? We would love to know about them. Do you have an engineering blog we should be following? We are NOT accepting managers for this position, please.
Disciplined, passionate and obsessive? Someone who needs to solve REAL problems that have potential network implications on how products are manufactured in the world today – democratizing the hitherto ‘privileged’ power of Industry 4.0.
THE SKILLS YOU NEED / TECHNOLOGIES WE’RE WORKING ON,
CORE:
- Experience of data acquisition, extraction and normalization from PLCs and sensors with open protocols (OPC-UA, Modbus and MTConnect) + proprietary connectors (for Siemens Sinumerik, Fanuc and Mitsubishi)
- Comfortable building the Edge hardware and software infrastructure - IoT Gateways, IoT Servers installed on Linux or Android (Yocto) forks
- Exposure to low latency connectivity architecture using a combination of Wireless (Cellular, Wi-Fi, Bluetooth, and NFC), and wired (Ethernet) interfaces. Consequently, necessary is an understanding of Profinet and MQTT communication standards.
- In depth knowledge of the architecture of smart manufacturing software components - SCADA, Historian, MES etc.
- Have leveraged a cross-section database types - RDS (Postgres) and / or NoSQL (MongoDB, DynamoDB)
- A fanatical level of thoroughness with the OOP such as C++, JAVA (Spring) as well as the more recent Node.js, Go
FUNDAMENTALS:
- Strong CS fundamentals. Deep knowledge of math, probability, statistics and algorithms. Delivering full-stack projects from conceptualization to production. Iterating, developing and testing MVPs quickly - therefore identifying opportunities to automate the development cycle to the maximum feasible extent.
- Extensive experience of leveraging (opensource) libraries / solutions, frameworks, APIs, AWS IIoT (or similar) etc., to drive efficiencies in product development. We’re NOT planning to reinvent the wheel.
- Familiarity with deploying and developing in a microservices architecture. i.e., deploying on a containerized (Kubernetes, Docker, ECS, EKS etc.) stack that communicates via REST APIs. Developing while religiously following the CI / CD methodology.
- Trade tools such as PLC simulators, IoT device / sensor simulators, Cucumber, Selenium, GIT, IDEs (ex., Eclipse), JIRA etc., would be almost second nature
- Implementing designs and coordinating the frontend development and required backend for it.
- Working on back-end development tasks and designing architecture for the same.
- Performing research and find opportunities to utilise web development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
- Working with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
- Coordinating with multiple junior team members for the development of the tasks & projects
- Developing user interface components and implementing them following well-known React.js workflow.
- Architecting the application out in clean MVC kind of architectures in ReactNative for Android/ iOS app development.
- Developing APIs with MVC frameworks in Java / Python.
- Designing and building REST APIs.
- Building on and maintaining services on cloud platforms.
- Building reusable code and libraries for future use.
What you need to have:
- Bachelor's degree in Computer Science or related field.
- 1+ years of experience working as Android or React Native development
- Built an application from scratch earlier.
- Strong computer science fundamentals.
- The ability to own end to end responsibility - right from requirement to release.
- Willingness and enthusiasm drive to learn new technologies.
- The ability to pick the right tools for the job.
- Desire and ability to play different roles as necessary
- If Android, you should have strong understanding of activity lifecycle, other components like service, broadcast receiver.
- Core knowledge in Rxjava, Rxandroid, retrofit etc. and can work with Kotlin programming language.
- If React Native, should be well versed with React JS and React Native.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.