
Director - Information System
at The client is an industry leader in CRM messaging solutions

The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.
You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.
Key Responsibilities:
● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.
● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.
● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.
● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.
● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.
● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.
Qualifications and Skills:
● Bachelor's degree in computer science, information systems, or a related field.
● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.
● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.
● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations
● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
● Knowledge of industry best practices and emerging trends in systems management and information technology.
● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.
● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

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COMPANY DESCRIPTION :
NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!
JOB DESCRIPTION :
Company: NNIIT (On-Roll)
Salary: Upto 4LPA + Incentives
Job Location: Hyderabad (On site)
ROLES & RESPONSIBILITIES :
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day
Understand customer needs and requirements.
Route qualified opportunities to the appropriate sales executives for further development and closure.
Close sales and achieve quarterly quotas
Research accounts, identify key players and generate interest.
Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.
Perform effective online demos to prospects.
FAQs :
Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.
Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12 background are eligible to apply.
Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.
Applicants: Both male and female candidates are welcome to apply.
ADDITIONAL INFORMATION :
Seniority Level: Mid-Senior level
Industry: E-Learning Providers
Employment Type: Full-time
Job Functions: Sales, Business Development


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- Software Engineering
- Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal guidance for a market leader in the logistics industry
- Partner with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team
- Research new technologies and tools that enable building the next generation of our services
- Provide technology leadership to the team and foster engineering excellence
- Product Delivery
- Partner with product managers to define and execute on the feature roadmap
- Translate business requirements into scalable and extensible design
- Coordinate with various cross functional teams on planning and execution
- Maintaining automated build / test / deployment environments
Qualifications
- Software Engineering
- Deep knowledge of one of the programming language they have experience in
- Proficient in OOP and Design Patterns, experience with functional programming would be a plus
- Data modelling experience in Relational Databases
- Ability to design and implement low latency RESTful services
- Product Delivery
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
- Well versed in working with agile methodologies which includes phases such as design, development, code review, testing and release management
- Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source code management tools
- Product Maintenance
- Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks etc
- Continuously refactor applications to ensure high quality design
Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.
We are a team of internet entrepreneurs who love yoga as much as we love science.
Our vision is to lighten thw load of humanity one breath at a time.
The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.
We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.
- Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
- Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
- Own the Live chat feature and inbound customer calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Create and present reports as required.
- Provide internal teams with constant feedback to improve products and processes as per valid customer needs.
Key skills required
- Proven customer support experience or experience as a client service representative
- Exposure to US customers, with excellent oral and written communication skills in English.
- Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
- A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
- Ability to work in fast paced and high pressure environment
- Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.


Job description
Roles and Responsibilities
We are looking for a Senior HTML/ PHP/ WordPress developer.
The ideal candidate should have experience of 3 years or more in HTML + PHP and preferably in Shopify.
Managing servers is part of the job.
You will be leading a team of 2 junior web developers.
Desired Candidate Profile
This is a WORK from OFFICE position.
There are no options to work from home.
The office is based in DLF phase 4, Gurgaon.
The location is near Huda City Center Metro.
The preferred candidate would be the one who can join immediately.
Perks and Benefits
We are a Branding and digital marketing Company. Working hours 8:30 AM AM to 7 PM.
Please apply only if you are willing to live in or near Gurgaon.
Learn more at www.conceptualise.in
What You’ll Do
- Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
- Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
- Track user performance data and map it to key learning metrics for deeper insights
- Monitor the performance of new features and recommend iterations based on your findings
- Partner with other stakeholders to scope features that solve user problems
- Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
- Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
- Prepare reports for the management stating trends, patterns, and predictions using relevant data
Required skills
- Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
- Strong statistical skills to help collect, measure, organize and analyze data
- 1-4 years of work experience in an EdTech product startup or analytics firm
- Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
- Ability to learn new tech tools and softwares quickly
- Passion to work with data for a larger social impact
- Familiarity with coding (specifically Node environment) is a plus
- Ability to transform numbers into stories
As engineeing lead, you would be responsible for driving day to day development activities including coordination with customers and project management team in US. You are expected to be hands-on with the technology stacks we work with so you can contribute as a developer across projects on need basis.
Role & Responsibilities
- Lead the engineering effort across projects
- Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
- Understand client's business requirements and be able to map them to technology solutions and make them work
- Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
- Provide regular support and guidance to teams on complex coding, issue resolution and execution
- Establish and enforce best development and engineering practices including QA and DevOps
- Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
- Communicate effectively with teams, clients and business leaders within the company
Skills & Experience
- Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
- Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
- Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
- Proficient in Git and CI-CD frameworks
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Ability to work in an agile environment
Strong technical background in Java, spring (MVC), RESTFUL Web services and Postgres DB
Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
Validating user actions on the client side and providing responsive feedback
Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when neededSkills required for Direct & Channel Sales Insurance Expert -
Deep Understanding of Health Insurance, Car and General Insurance Products from different companies.
Must be able to comprehend products in easily understandable language to customers and agents.
Experience of lead conversion/sales pipeline is must.
Good interpersonal skills & Excellent conversion skills.
Must have follow up skills and talking to people over phone for multiple hours in a day (& in person if required)
Super-Organizers, good listener and possess analytical, presentation skills.
Must be comfortable working on laptop to book policy and work on CRM.

