Director - Information System
at The client is an industry leader in CRM messaging solutions
The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.
You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.
Key Responsibilities:
● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.
● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.
● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.
● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.
● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.
● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.
Qualifications and Skills:
● Bachelor's degree in computer science, information systems, or a related field.
● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.
● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.
● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations
● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
● Knowledge of industry best practices and emerging trends in systems management and information technology.
● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.
● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
Shubham Vishwakarma
Full Stack Developer - Averlon
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- A bachelor’s degree in administration or related field.
- Excellent interpersonal, written & oral communication skills
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Achieve the timeline with quality delivery of assigned tasks.
Able to do technical analysis and code review.
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Development coding standards are achieved.
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Able to create the technical documents.
Able to leading team members and planning of team’s task.
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Work in close partnership with cross-functional teams and management.
Requirements
Having knowledge of ASP .Net / .net core, Web API, Micro Services, JavaScript, jQuery, Bootstrap, Flutter.
Having good Release management, Cloud Management & Data base management knowledge
Having fluency in Agile methodology
Having knowledge of Power BI / Tablue will be added advantage
Soft skills – Manager level skill
Critical thinker and creative mindset and the ability to approach a problem creatively.
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Please find below updated JD for Java requirement.
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- -6+ years of Java advanced software development experience, with concurrent (multi-threaded) programming highly desirable.
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. -Familiarity with CI/CD and DevOps
. -Strong knowledge and previous experience in end-to-end design, development and subsequent
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. - Familiarity and confidence working in an agile development environment.
. - Good Problem solving skills
- - Good oral and written communication skills.
- - Strong debugging skills.
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Job Responsibilities:
- Call to arrange meetings with potential customers to generate new business
- Evaluate customers skills, needs and build productive long lasting relationships
- Negotiate the terms of an agreement and close deals
- Challenge any objections with a view to getting the customer to buy Business/Revenue generation
- Meet personal and team sales targets,
- Generate or follow through sales leads
Skills:
- Strong communication, negotiation and interpersonal skills
- Self-motivated and driven
- Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
- Plan and test databases to ensure Tele Sales team has good database at all the times.
- Setting and Meeting sales performance targets.
- Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
- Monitor and train the team.
- Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon