
Director - Information System
at The client is an industry leader in CRM messaging solutions
The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.
You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.
Key Responsibilities:
● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.
● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.
● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.
● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.
● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.
● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.
Qualifications and Skills:
● Bachelor's degree in computer science, information systems, or a related field.
● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.
● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.
● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations
● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
● Knowledge of industry best practices and emerging trends in systems management and information technology.
● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.
● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

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Company Description
Technorex Infoways specializes in website and mobile application development services, including software development, content distribution and management systems, e-commerce programming, web portals, and more.
Role Description
This is a full-time remote role for a JAVA Spring Boot backend API developer. The Java Software Developer will be responsible for developing, testing, and maintaining APIs. Daily tasks include develop and test apis, coding in Java Spring Boot, and collaborating with cross-functional teams. The engineer will also work with the Spring Framework to develop scalable and efficient APIs.
Requirements
- Strong skills in Java and Spring Boot Programming
- Experience with Software Development and Microservices
- Knowledge of the Spring Framework
- Write clean, efficient, and maintainable code following best practices.
- Proficiency in databases such as MySQL, PostgreSQL, or MongoDB.
- Excellent problem-solving and analytical skills
- Experience with version control systems (Git, GitHub, GitLab, or Bitbucket).
- Ability to work independently and remotely
Experience
2 to 5 years (Please apply only if you have 2 or more years experience)
Qualifications
B.Tech / BCA / BE / BscIT / Any Graduation
Come be a part of our growth journey! Submit your CV to https://technorexinfoways.com/career today.
Responsibilities:
- Lead the design, development, and implementation of scalable data architectures leveraging Snowflake, Python, PySpark, and Databricks.
- Collaborate with business stakeholders to understand requirements and translate them into technical specifications and data models.
- Architect and optimize data pipelines for performance, reliability, and efficiency.
- Ensure data quality, integrity, and security across all data processes and systems.
- Provide technical leadership and mentorship to junior team members.
- Stay abreast of industry trends and best practices in data architecture and analytics.
- Drive innovation and continuous improvement in data management practices.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related field. Master's degree preferred.
- 5+ years of experience in data architecture, data engineering, or a related field.
- Strong proficiency in Snowflake, including data modeling, performance tuning, and administration.
- Expertise in Python and PySpark for data processing, manipulation, and analysis.
- Hands-on experience with Databricks for building and managing data pipelines.
- Proven leadership experience, with the ability to lead cross-functional teams and drive projects to successful completion.
- Experience in the banking or insurance domain is highly desirable.
- Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Strong problem-solving and analytical skills, with a keen attention to detail.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health insurance, retirement plans, and wellness programs.
- Flexible work arrangements, including remote options.
- Opportunities for professional development and career advancement.
- Dynamic and collaborative work environment with a focus on innovation and continuous learning.
Responsibilities:
- Design, develop, and test UI for customer-facing websites;
- Ensure and drive the success of AEM enterprise-level integration and development efforts affecting upstream and downstream legacy systems;
- Ownership and accountability for delivering quality outcomes that balance technical, business and operational goals;
- Build reusable code and libraries for future use;
- Accurately translate user and business needs into functional front-end code;
- Delivery of the test preparation and execution on a day to day basis, including execution and defects reporting;
- Develop/deploy custom OSGI bundles;
- Examine existing and proposed applications. Evaluate, gather and document user requirements;
- Monitoring and management of the execution of the test cases including reporting;
- Design, develop, and implement data driven software solutions, mission critical data centric systems that are efficient, scalable, and supportable;
- Defining environment and resource requirements and managing their use on a day to day basis for that release.
Requirements:
- Competitive compensation (fair salary, bonus plans + equity);
- Tuition reimbursement;
- Experience with products in the Adobe Suite such as Audience Manager, Test and Target, Campaign Manager, Analytics, and others;
- Be well-versed with AEM workflows setup and maintenance as well as User and Group Management;
- Solid skills in HTML5 and CSS3;
- Working knowledge in AEM 6.1 or above;
- Experience in Maven, SVN, MySql5.6;
- Experience collaborating with various stakeholders;
- Experience in front end technologies like JavaScript (MVC frameworks), HTML5, CSS3, iOS, Android;
- In-depth knowledge of OSGI, Apache Sling, HTL and JCR;
- Knowledge of Agile Development Methodologies;
- Ability to understand and integrate with HTML/JS/CSS built by front end developers;
- Experience in – Spring MVC, J2EE, Hibernate;
- Bachelor’s or Master’s Degree in Computer Science, Engineering, Physics, Math, or related work experience;
- Worked with agile development processes using JIRA and Workfront.
- Dynatrace Expertise: Lead the implementation, configuration, and optimization of Dynatrace monitoring solutions across diverse environments, ensuring maximum efficiency and effectiveness.
- Cloud Integration: Utilize expertise in AWS and Azure to seamlessly integrate Dynatrace monitoring into cloud-based architectures, leveraging PaaS services and IAM roles for efficient monitoring and management.
- Application and Infrastructure Architecture: Design and architect both application and infrastructure landscapes, considering factors like Oracle, SQL Server, Shareplex, Commvault, Windows, Linux, Solaris, SNMP polling, and SNMP traps.
- Cross-Platform Integration: Integrate Dynatrace with various products such as Splunk, APIM, and VMWare to provide comprehensive monitoring and analysis capabilities.
- Inter-Account Integration: Develop and implement integration strategies for seamless communication and monitoring across multiple AWS accounts, leveraging Terraform and IAM roles.
- Experience working with On-premise Application and Infrastructure
- Experience with AWS & Azure and Cloud Certified.
- Dynatrace Experience & Certification
Job Description :
| Hands-on experience with Windows/Linux/Mac OS environments |
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ü Hands-on experience in TFS, FTP and Repositories. |
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ü Hands-on experience in LAN, IP & Subnet. |
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ü Desired knowledge is Active directory and access permissions. |
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ü Working knowledge of office automation products and computer peripherals, like printers and scanners. |
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ü Knowledge of network security practices and anti-virus programs. |
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ü Ability to perform remote troubleshooting and provide clear instructions. |
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ü Desired knowledge in create technical documentation and manuals. |
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ü Desired knowledge in Mail servers and protocols. |
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ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc. |
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ü Desired knowledge in MS office 365 installation & Troubleshooting. |
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ü Desired knowledge in server monitoring & Tools. |
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Responsibilities: |
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ü Address user mails/tickets regarding hardware, software and networking. |
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ü Walk customers through installing applications and computer peripherals. |
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ü Ask targeted questions to diagnose problems. |
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ü Guide users with simple, step-by-step instructions. |
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ü Conduct remote troubleshooting. |
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ü Test alternative pathways until you resolve an issue. |
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ü Customize desktop applications to meet user needs. |
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ü Record technical issues and solutions in logs. |
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ü Direct unresolved issues to the next level of support personnel. |
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ü Follow up with clients to ensure their systems are functional. |
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ü Report customer feedback and potential product requests. |
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ü Customer-oriented attitude. |
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ü 1st and 2nd level technical support and analysis of issues reported by the business. |
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ü Ability to multitask and work under high pressure, work both independently, and as a member of the team. |
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ü Analytical thinking and problem solving and multitasking skills. |
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ü Good planning and organizing skills. |
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ü Positive attitude and willingness to work in a global team with different cultures. |
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ü Willingness to travel, also internationally. |
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ü Fluent in English (spoken and written) and Ready to learn National Languages. |
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Responsibilities:
- Integration of user-facing elements developed by front-end developers with server-side logic.
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications.
- Implementation of security and data protection.
- Integration of data storage solutions {mysql, redis}.
- Understanding the requirements and planning the implementation accordingly.
- Good interaction with the team. Good debugging skills.
Skills:
- Strong proficiency with JavaScript {optimized code}.
- Knowledge of Node.js and frameworks available for it {sequelize}.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Optimization in terms of memory and time.
- Good understanding of server-side templating languages.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Understanding accessibility and security compliance.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Understanding fundamental design principles behind a scalable application.
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
- Creating database schemas that represent and support business processes.
- Implementing automated testing platforms and unit tests.
- Proficient understanding of code versioning tools, such as Git.
We are seeking a highly motivated and technically proficient Software Engineer
to work with our product development team. Work in a fast moving and forward
thinking development environment that is constantly researching and rapidly
implementing the latest technologies.
Responsibilities:
Develop test driven, high quality Java based web applications according to
technical designs and user specifications
Follow and encourage software development best practices
Continually add to your knowledge of Search Engine Marketing (SEM)
principles and techniques
Follow and encourage Agile software development best practices and
evolve those practices with your team
Work closely with fellow developers and end users to rapidly produce
critical features
Mentor fellow developers and gain the skills to move you to the next level
of leadership
Evaluate new technologies and frameworks to implement into projects
Key Skills:
4+years experience in an Open Source development environment
B.Tech/B.E in Computer Engineering or equivalent
Must possess effective interpersonal and communication skills and ability
to work successfully in a team environment
Experience with SQL databases
MVC frameworks such as Spring MVC, Struts, or WebWork
Strong Linux/Unix operating system usage and command line familiarity
Familiarity with IDE tools such as Eclipse
Experience implementing and consuming SOAP or REST based web
services
Ruby, Groovy, Perl, or similar interpreted languages
JMS or other message-driven architectures
Practicing Test Driven Development
Skills Needed
- Hands-on extensive Salesforce
experience - Experience in lightning implementation, LWC
- Ability to Perform configuration, customization, integration and support of Salesforce.com
- Hands-on Experience in customizing using APEX, Triggers, Batch Apex, Visualforce, etc
- Understanding of the Salesforce.com data model
- Must-Have hands-on experience on Deployments using Change set, , Managing release dependencies across multiple projects
- Understanding the release management and software development life cycle
Node.js and frameworks available for it - Express, StrongLoop, etc
Understanding the nature of asynchronous programming and its quirks and workarounds
Integration of user-facing elements developed by front-end developers
front-end technologies - HTML5, and CSS3
Writing scalable, reusable, testable, and efficient code









