Salesforce & Workday QA Engineer

Urgent Hiring – SBI Life Insurance Sales Process 🚨

📍 Location: Nahur (Near Railway Station)

💼 Job Details:

🔹 Process: SBI Life Insurance Sales

🔹 Role: Sales Executive (Outbound)

🎯 Eligibility Criteria:

* Minimum 1 year experience in calling / sales

* Qualification: HSC Pass

* Good communication skills required

⏰ Shift & Week Off:

* Shift Timing: 10:00 AM – 7:00 PM

* Week Off: Rotational

📍 Address:

Nahur West (Near Station)

⚠️ Important:

* Immediate joiners preferred

* Sales mindset required

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

• Responsible for the design, build, deployment, debug & maintenance of iOS applications for app store
• Worked with the UI team to design the appropriate icon and display for the screens.
• Developed the database wrapper functions for data staging and modeled the data objects relevant to the mobile application.
• Tested the application on multiple iOS targets and debugged the issues that were found.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Successfully deployed the app on the App Store and supported the app for different releases of iOS.
• Experience with DevOps development methodologies would be a plus

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

PHP Developer

A PHP developer (Team Lead) is responsible for writing server-side web application logic. PHP developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the application. They are also often required to develop and integrate plugins for certain popular frameworks. Required skill is 1-year experience PHP Developers as a Team Lead ,handle the team and projects.

Required Experience and Skills For PHP Team Lead

• PHP5, MySQL, WordPress, Code-igniter, Smarty (or experience with other MVC frameworks) JavaScript, XHTML, HTML and CSS.
• Strong Analysis & Design.
• Understanding of common design patterns.
• Ability to lead software development project lifecycle.
• Ability to effectively manage time and prioritise work.
• Ability to assess the impact of new project requirements on an existing team workload.
• Technical writing skills producing clear and unambiguous technical documentation and user stories.
• Ability to lead the development team under the direction of the Head of Technology.
• Good Communication.

PHP team lead job Responsibilities and Duties

• Establishing ways for team members to complete their tasks.
• Creating communication channels between the team and other departments.
• Estimation management.
• Time sheet management.
• Proper resource management.
• Proper time management.
• Quality management.
• Responsible for identifying project risks.
• Defining milestones for a new project.

Job Location: Rajkot, Gujarat

Position: 02

Experience : Minimum 1 year as a Team Lead

Technical Skills : Well versed PHP Developers, ability to handle the team and projects.

Job Description:-

We are looking for an IOS developer responsible for the development and maintenance of applications aimed at a range of IOS devices including mobile phones and tablet computers. Your primary focus will be the development of IOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and the creation of the quality product is essential.

Responsibilities:-

• Design and build applications for the IOS platform.
• Ensure the performance, quality and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization and automatization.

Skills:-

• Proficient with Objective-C or Swift, and Cocoa touch
• Experience with IOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading and performance tuning.
• Familiarity with RESTful APIs to connect IOS applications to back-end services.
• Knowledge of other web technologies and UI/UX Standards.
• Understanding of Apple's design principles and interface guidelines.
• Knowledge of low-level C-based libraries is preferred.
• Experience with performance and memory tuning with tools such as Instruments and Shark, depending on project needs.
• Familiarity with cloud message APIs and push notifications.
• A knack for benchmarking and optimization.
• Proficient understanding of code versioning tools such as Git, Mercurial or SVN.
• Familiarity with continuous Integration.

• Assessment of product requirements
• Definition of test strategy, test methods, acceptance criteria, etc.
• Development of automated tests
• Development of new test cases and conversion of manual test cases into reliable and repeatable automated tests
• Execution of the SW test using automated tools
• Support debugging and improvement of simulation/testing environment
• Development of manual test.
• 4+ years relevant working experience with Coded UI Test or equivalent automated testing using C#
• Execution of manual test on HW / final system
• Preparation of test protocols/test reports and reporting of identified issues
• Investigation of identified issues (root cause analysis, reproducibility steps, etc.)
• Collaboration with other functions (development, system engineering, QA) to define the appropriate approach for the above-mentioned activities
• Documentation on relevant tools
• Supporting definition of the project test strategy, project plan, and metrics
• Supporting the definition of process improvement, tools, and laboratory management
• Definition and improvement of test techniques
• Support the Manager for team activities and mentoring other team members
• Facilitate discussion within the team and with other departments

Required Skills

• Technical experience in software testing
• Experience in programming in C# and Visual Studio
• Professional experience with Agile methodologies
• Understanding of API Testing and automated testing frameworks
• Experience in testing on complex hardware
• Ability to derive test cases from requirements
• Ability to work independently while staying aligned with the functional team
• Effective written and spoken communication skills in English
• Bachelor’s or Master´s degree in a related field
• Clinical Chemistry background is a plus
• Preferred experience with the regulated environment (e.g. medical devices)
• Ability to drive activities, facilitate discussions and improve processes
• Ability to work with multi-functional and remote teams
• Attention to detail and result-oriented
• Ability to work independently.