
Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.
Key Responsibilities :
Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.
Experienced in a tech support role in managing Android, iOS or Windows devices
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Deal directly with customers, and respond promptly to customer inquiries
Handle issues by providing the appropriate Root cause of the issue
Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Technical Skills – Must Have:
Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.
Nice To Have :
Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.
Skills :
Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
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Develop quality mobile and web applications
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Qualifications
Bachelor's degree or equivalent experience in Computer Science or related field
Development experience with programming languages
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Job brief
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Requirements and skills
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, Statistics, or relevant field
About Tredence
Tredence is a global analytics service and solutions company. This is one of the fastest-growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data.
Responsibilities & Description of the role
Role requires working with cross-functional teams and involves following key responsibilities –
- Co-own the financial plan of the business unit along with the business head
- Revenue governance (including client interactions for deal closures and contracting; forecasting, revenue recognition)
- Margin governance (including cost take-out initiatives, systemic and sustainable cost control, rate hikes, cost analysis)
- Working capital governance (including unbilled reduction, timely invoicing and collection, improving debt ageing and PDD)
- Commercial Structuring and Deal pricing
- MIS for the business unit including sales performance tracking and other analytics
- People management - internal stakeholder management
- Critical attributes to success would be strong communication, cadence and resilience.
- “Can do” attitude and faster learning curve
Must have Skills
- CA/MBA Finance from Tier I college with 4-5 years of experience
- Proven working experience as a Business Finance Partner
- Experience with creating data models
- Experience with general ledger functions and the month-end/year end close process
- Excellent accounting software user and administration skills
- Working knowledge of Microsoft Office, BI tools, Oracle Netsuite
Why join Tredence?
There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.
Tredence 5 core values
- Think Impact
- Be Entrepreneurial
- Constantly curious
- Do the right thing
- Pursue Excellence
We are at an exciting juncture of our growth journey, and we are looking for a Business Development Manager to join us. The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.
Job Responsibility:
- Own the creation of Sales funnel (Ideal candidate will have to source the websites, create a pool and then get them onboarded for our solution)
- Build and maintain relationships with existing/potential businesses and resolution professionals
- Cultivate strong business relationships with key decision-makers
- Proactively identify new opportunities and deliver innovative solutions to customers
- Develop market strategies by researching lists of high-potential prospects
- Responsible for designing, planning and executing digital communication programs that influence customer engagement across multiple channels and touchpoints throughout their lifecycle.
- Develop a comprehensive engagement strategy and implementation plan to drive activation of new, occasional and lapsed users
- Strategize and plan an “engage & delight” campaign calendar - leverage data, user insights, and an experimentation mindset to move users from various funnels
- Create content that resonates with our users and amplifies our brand, product and mission. They should be astute, compelling, on-brand, on-tone, channel-specific, and relevant to our core messages and target audiences. These can also include ad hoc campaigns such as surveys, etc
- Define and track KPIs and OKRs
- Optimize conversion funnel
- Constantly test (A/B test) and optimize communications to increase engagement KPIs
- Track and measure key performance metrics (e.g. open rate, click-through rate, usage, streaming, DAU, MAU) to improve the efficiency of campaigns
- Analyze campaign results, develop benchmarks, and create and share regular performance reports and presentations to aid decision-making by the leadership team
Requirements:
- Deep, proven experience developing lifecycle marketing programs / CRM / engagement marketing programs through email, push notifications, SMS, and/or in-app marketing.
- Demonstrated track record in developing and executing A/B tests, analyzing and translating data into business and consumer insights.
- Strong results orientation, proven record performing to aggressive growth targets.
- Strategic and analytical thinker
- Fluency in English & Presentation skills are a must
- Creative and empathetic thinker; you care deeply about our users and can build precise targeting as well as delightful, on-brand experiences.
- Strong interpersonal skills to collaborate effectively with cross-functional teams, specifically with product, engineering and brand marketing teams.
- Experience working with user research and consumer insights team to uncover user insights to shape our strategy.
- Strong oral and written communication skills; extreme attention to detail
- Must have prior work-from-home experience and is comfortable in the remote working setup
- Must be time-flexible and willing to extend hours as needed


JOB TITLE- JAVA FULL STACK DEVELOPER
REQUIRED SKILLS
- Backend: Core Java, Spring Boot, Microservices, JPA, Hibernate, Data Structure and
Algorithms and Restful Web Services
- Front end: HTML, CSS, JavaScript, Vue.JS
- Database : MySQL
- Version Control Tool: Git
- Cloud Service: AWS
JOB DESCRIPTION
Commercial experience using the Full stack Java Development
Should be strong on basics of core Java - Basic Oops concepts, String,
Collections, Exceptions, Interface, Inheritance
Spring Family - Spring Boot, Spring Core
Experience in creating Microservice using REST & Spring Boot
Should be familiar with UI HTML, CSS, JavaScript, and Vue.Js
Frameworks.
Hands-on experience on Oracle or SQL Server database
Knowledgeable in AWS cloud.
Agile Experience: Should be able to understand Scrum ceremonies and able to
demonstrate experience in Agile




We are looking for a UI Developer to join our team! Headquartered in New York, LodgIQ delivers a revolutionary SaaS platform for Algorithmic Pricing and Revenue Management for the hospitality industry by incorporating machine learning and artificial intelligence. For more information, visit http://www.lodgiq.com">http://www.lodgiq.com
Backed by Highgate Ventures and Trilantic Capital Partners, LodgIQ is a well-funded company, seeking for a motivated and entrepreneurial UI Developer to join its Product/ Engineering team in India. Qualified A+ candidates will be offered an excellent compensation and benefit package.
Requirements:
- In-depth knowledge of HTML/Javascript/React.JS
- Strong flair for UI and UX
- Understanding of Web Application architectures e.g. Django/Flask
- Familiarity with Cloud Environments (AWS, EC2, S3, IAM)
- Working knowledge of NoSQL databases such as MongoDB
- Proficiency in consuming and developing REST APIs with JSON data
Specific Job Knowledge, Skills & Abilities:
- Real world experience with large-scale data on AWS or similar platform
- Must be a self-starter and an effective data wrangler
- Intellectual curiosity and strong desire to learn new Big Data and Machine Learning technologies
- Deadline driven, and capable of delivering projects on time under a fast paced, high growth environment
- Willingness to work with unstructured and messy data
- Bachelor’s degree or Masters degree in relevant quantitative fields.
- Develop digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
- Plan and execute all digital marketing, including SEO/SEM, keywords, marketing database, email, social media and display advertising campaigns.
- Plan, monitoring & maintaining company online presence on social media.
- Employing online marketing analytics to gather information from web and social media pages.
- Measure and report performance of all digital marketing campaigns, and assess against goals.
- Acquire insight in online marketing trends and keep strategies up-to-date.
- Manage all digital marketing channels - FB, Insta, Marketplaces such as Amazon, Flipkart.
- Ability to execute campaigns across all online selling platforms.
- Prepare and manage digital marketing budgets, analytics & reports.

Strong competencies in data structures and algorithms.
Optimizing algorithm and code for performance or memory.
Familiarity with Linux/UNIX tools.
Engineers from Tier 1 college

