Cutshort logo
Promobi Technologies logo
Technical Support
Promobi Technologies's logo

Technical Support

Richa Raje's profile picture
Posted by Richa Raje
2 - 6 yrs
₹2L - ₹6L / yr
Pune
Skills
Technical support
Customer Service
Customer Support
SaaS
MDM
Zendesk
Salesforce
Debugging
Troubleshooting
Bug tracking
Mobile device management
skill iconAndroid Testing

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

 

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

appscrip
at appscrip
2 recruiters
Kanika Gaur
Posted by Kanika Gaur
Mohali
0 - 1 yrs
₹2.5L - ₹4L / yr
skill iconFlutter
DART

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.


Responsibilities


Develop quality mobile and web applications


Design highly scalable, testable code


Discover and fix programming bugs


Qualifications


Bachelor's degree or equivalent experience in Computer Science or related field


Development experience with programming languages


Hands on knowledge of dart would be great


Hands on knowledge of flutter would be great


Experience with the BLOC design pattern would be a big plus


Working knowledge of API integration


Experience with Flutter 2.0 for building both web and mobile applications would be a big plus


Good communication skills to operate in today's remote work environment


Read more
Salt Web Technologies Pvt Ltd
Sujay Bhagwat
Posted by Sujay Bhagwat
Pune
1 - 2 yrs
₹4.5L - ₹5L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB

Job brief

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

  • Work with development teams and product managers to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings
  • Build features and applications with a mobile responsive design
  • Write technical documentation
  • Work with data scientists and analysts to improve software

Requirements and skills

  • Proven experience as a Full Stack Developer or similar role
  • Experience developing desktop and mobile applications
  • Familiarity with common stacks
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
  • Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
  • Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
  • Excellent communication and teamwork skills
  • Great attention to detail
  • Organizational skills
  • An analytical mind
  • Degree in Computer Science, Statistics, or relevant field
Read more
Tredence
Suchismita Das
Posted by Suchismita Das
Bengaluru (Bangalore)
2 - 5 yrs
Best in industry
Financial analysis
Financial planning
Finance

About Tredence

 

Tredence is a global analytics service and solutions company. This is one of the fastest-growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data. 

 

Responsibilities & Description of the role

 

Role requires working with cross-functional teams and involves following key responsibilities –

 

  • Co-own the financial plan of the business unit along with the business head
  • Revenue governance (including client interactions for deal closures and contracting; forecasting, revenue recognition)
  • Margin governance (including cost take-out initiatives, systemic and sustainable cost control, rate hikes, cost analysis)
  • Working capital governance (including unbilled reduction, timely invoicing and collection, improving debt ageing and PDD)
  • Commercial Structuring and Deal pricing
  • MIS for the business unit including sales performance tracking and other analytics
  • People management - internal stakeholder management
  • Critical attributes to success would be strong communication, cadence and resilience.
  • “Can do” attitude and faster learning curve

 

 

Must have Skills

 

- CA/MBA Finance from Tier I college with 4-5 years of experience

- Proven working experience as a Business Finance Partner

- Experience with creating data models

- Experience with general ledger functions and the month-end/year end close process

- Excellent accounting software user and administration skills

- Working knowledge of Microsoft Office, BI tools, Oracle Netsuite

 

 

 

Why join Tredence?  

 

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.

 

Tredence 5 core values

  • Think Impact
  • Be Entrepreneurial
  • Constantly curious
  • Do the right thing
  • Pursue Excellence

 

Read more
Kunato
AnilaSilvy Nixon
Posted by AnilaSilvy Nixon
Remote only
2 - 12 yrs
₹5L - ₹18L / yr
Sales
Business Development
Kunato is a New York-based tech. firm creating the first marketplace that monetizes digital content on the internet (i-commerce). The technology (patent granted) is a quantitative deep learning system that predicts, assigns, and updates the value of any digital content in real-time without the need for human intervention. The current system has the potential to create a new digital goods marketplace that will revolutionize the way we consume, create, advertise and search for content on the Internet.


We are at an exciting juncture of our growth journey, and we are looking for a Business Development Manager to join us. The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.


Job Responsibility:


  • Own the creation of Sales funnel (Ideal candidate will have to source the websites, create a pool and then get them onboarded for our solution)
  • Build and maintain relationships with existing/potential businesses and resolution professionals
  • Cultivate strong business relationships with key decision-makers
  • Proactively identify new opportunities and deliver innovative solutions to customers
  • Develop market strategies by researching lists of high-potential prospects
  • Responsible for designing, planning and executing digital communication programs that influence customer engagement across multiple channels and touchpoints throughout their lifecycle.
  • Develop a comprehensive engagement strategy and implementation plan to drive activation of new, occasional and lapsed users
  • Strategize and plan an “engage & delight” campaign calendar - leverage data, user insights, and an experimentation mindset to move users from various funnels
  • Create content that resonates with our users and amplifies our brand, product and mission. They should be astute, compelling, on-brand, on-tone, channel-specific, and relevant to our core messages and target audiences. These can also include ad hoc campaigns such as surveys, etc
  • Define and track KPIs and OKRs
  • Optimize conversion funnel
  • Constantly test (A/B test) and optimize communications to increase engagement KPIs
  • Track and measure key performance metrics (e.g. open rate, click-through rate, usage, streaming, DAU, MAU) to improve the efficiency of campaigns
  • Analyze campaign results, develop benchmarks, and create and share regular performance reports and presentations to aid decision-making by the leadership team


Requirements:

  • Deep, proven experience developing lifecycle marketing programs / CRM / engagement marketing programs through email, push notifications, SMS, and/or in-app marketing.
  • Demonstrated track record in developing and executing A/B tests, analyzing and translating data into business and consumer insights.
  • Strong results orientation, proven record performing to aggressive growth targets.
  • Strategic and analytical thinker
  • Fluency in English & Presentation skills are a must
  • Creative and empathetic thinker; you care deeply about our users and can build precise targeting as well as delightful, on-brand experiences.
  • Strong interpersonal skills to collaborate effectively with cross-functional teams, specifically with product, engineering and brand marketing teams.
  • Experience working with user research and consumer insights team to uncover user insights to shape our strategy.
  • Strong oral and written communication skills; extreme attention to detail
  • Must have prior work-from-home experience and is comfortable in the remote working setup
  • Must be time-flexible and willing to extend hours as needed
Read more
Bengaluru (Bangalore)
3 - 10 yrs
₹10L - ₹30L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

JOB TITLE- JAVA FULL STACK DEVELOPER

REQUIRED SKILLS

  1. Backend: Core Java, Spring Boot, Microservices, JPA, Hibernate, Data Structure and

Algorithms and Restful Web Services

  1. Front end: HTML, CSS, JavaScript, Vue.JS
  2. Database : MySQL
  3. Version Control Tool: Git
  4. Cloud Service: AWS

JOB DESCRIPTION

 Commercial experience using the Full stack Java Development

 Should be strong on basics of core Java - Basic Oops concepts, String,

Collections, Exceptions, Interface, Inheritance

Spring Family - Spring Boot, Spring Core

 Experience in creating Microservice using REST & Spring Boot

 Should be familiar with UI HTML, CSS, JavaScript, and Vue.Js

Frameworks.

 Hands-on experience on Oracle or SQL Server database

 Knowledgeable in AWS cloud.

Agile Experience: Should be able to understand Scrum ceremonies and able to

demonstrate experience in Agile

Read more
QBH solution pvt ltd
at QBH solution pvt ltd
1 recruiter
NK Rajput
Posted by NK Rajput
Remote only
0 - 10 yrs
₹1L - ₹6L / yr
skill iconLaravel
skill iconPHP
MySQL
skill iconCodeIgniter
skill iconJava
+2 more
We are looking for full time and part time PHP Laravel & Java developer, Min exp 1 year Having good understanding of Laravel Framwork. Understanding of vue js. Understanding of mysql. Having knowledge of ERP system will be a plus point.
Read more
LodgIQ
at LodgIQ
1 video
1 recruiter
Sougata Chatterjee
Posted by Sougata Chatterjee
Remote, Bengaluru (Bangalore)
2 - 15 yrs
₹5L - ₹20L / yr
skill iconReact.js
User Interface (UI) Design
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconHTML/CSS


We are looking for a UI Developer to join our team! Headquartered in New York, LodgIQ delivers a revolutionary SaaS platform for Algorithmic Pricing and Revenue Management for the hospitality industry by incorporating machine learning and artificial intelligence. For more information, visit http://www.lodgiq.com">http://www.lodgiq.com 

Backed by Highgate Ventures and Trilantic Capital Partners, LodgIQ is a well-funded company, seeking for a motivated and entrepreneurial UI Developer to join its Product/ Engineering team in India. Qualified A+ candidates will be offered an excellent compensation and benefit package.


Requirements:

  • In-depth knowledge of HTML/Javascript/React.JS
  • Strong flair for UI and UX
  • Understanding of Web Application architectures e.g. Django/Flask 
  • Familiarity with Cloud Environments  (AWS, EC2, S3, IAM) 
  • Working knowledge of NoSQL databases such as MongoDB 
  • Proficiency in consuming and developing REST APIs with JSON data 

Specific Job Knowledge, Skills & Abilities:

    • Real world experience with large-scale data on AWS or similar platform
    • Must be a self-starter and an effective data wrangler
    • Intellectual curiosity and strong desire to learn new Big Data and Machine Learning technologies 
    • Deadline driven, and capable of delivering projects on time under a fast paced, high growth environment 
    • Willingness to work with unstructured and messy data
    • Bachelor’s degree or Masters degree in relevant quantitative fields.
Read more
Gemius Design Studio
at Gemius Design Studio
1 recruiter
Sumana Ahuja
Posted by Sumana Ahuja
Remote, Surat
1 - 3 yrs
₹1.8L - ₹4.8L / yr
Digital media
Social Media Marketing (SMM)
Social media management
Digital Marketing
PPC
+4 more
  • Develop digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
  •  Plan and execute all digital marketing, including SEO/SEM, keywords, marketing database, email, social media and display advertising campaigns.
  •  Plan, monitoring & maintaining company online presence on social media.
  •  Employing online marketing analytics to gather information from web and social media pages.
  •  Measure and report performance of all digital marketing campaigns, and assess against goals.
  •  Acquire insight in online marketing trends and keep strategies up-to-date.
  • Manage all digital marketing channels - FB, Insta, Marketplaces such as Amazon, Flipkart.
  • Ability to execute campaigns across all online selling platforms. 
  • Prepare and manage digital marketing budgets, analytics & reports.
Read more
Market leaders in EDA domain.
Market leaders in EDA domain.
Agency job
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 12 yrs
₹10L - ₹45L / yr
skill iconC++
Data Structures
Algorithms
STL
Multithreading
+3 more
Extensive and expert programming experience in C++.
Strong competencies in data structures and algorithms.
Optimizing algorithm and code for performance or memory.
Familiarity with Linux/UNIX tools.
Engineers from Tier 1 college
Read more
BlazeClan Technologies Pvt Ltd
Gurmeet Singh
Posted by Gurmeet Singh
Pune
2 - 5 yrs
₹2L - ₹5L / yr
Presales
AWS CloudFormation
Requirement Analysis
economic value
request for information
+2 more
• Work directly with the client, partners and “C” level executive to gather requirements and design cloud solution • Should have experience in leading technical and economic value discussions with customer that drive key decisions and implementation. • The success of this role depends on collaboration across Sales Team and delivery teams (concept to implementation) • Should have understanding and capability to present networking, cloud security and data movement aspects of cloud to the customer • Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. • Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. • Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP). • Identify gaps in business requirements, analyze functional requirements, map with technical deliverables, develop questionnaire to elicit clarity & quality in requirements. • Produce techno-functional proposals and have strong sense of business acumen. • Prepare estimations effort and cost estimations to augment sales proposals. • Support at external and internal customer facing events as a technical representative to support business calls. • Actively participate in internal business/sales team meetings and provide consultative support. • It would be added advantage to have awareness & experience around DevOps / Microservices / Cloud Native / Agile development paradigms. • 1+ years of architecture, design, implementation, and/or support of highly distributed applications (i.e. having an architectural sense for ensuring availability, reliability, etc.) in Cloud • Cloud Certifications on AWS would be an added advantage
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos