Cutshort logo
Promobi Technologies logo
Technical Support
Promobi Technologies's logo

Technical Support

Richa Raje's profile picture
Posted by Richa Raje
2 - 6 yrs
₹2L - ₹6L / yr
Pune
Skills
Technical support
Customer Service
Customer Support
SaaS
MDM
Zendesk
Salesforce
Debugging
Troubleshooting
Bug tracking
Mobile device management
skill iconAndroid Testing

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

 

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

LOGICAL Soft Tech
at LOGICAL Soft Tech
1 recruiter
Sumit Aryan
Posted by Sumit Aryan
2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P
1 - 3 yrs
₹1L - ₹2L / yr
skill iconSpring Boot
MySQL

Urgently Hiring Java backend developer on Spring Boot for our IT company Logical Soft Tech Pvt Ltd, Indore(M.P)


Experience : Minimum 6 months as Java Backend developer on Spring boot


Job location : Indore(M.P) *****Only walkins interview so only local Indore candidate need to apply or who can come directly come for interview***


Roles and Responsibilities :-


1) Expert as backend developer building logics, creating api, database, admin panel and rest api development.


2) Working on 3rd party api , google map api, sms gateway api, payment gateway api, firebase chat , notification


3) Done some live project on backend , self and quick learner, able to manage timeline, target oriented to complete the projects on time, ability to work in individual and in a team.


**********************************************

Then Please come for Interview with the updated CV if you are expertise in Java backend spring boot developer Monday to Saturday 11 Am to 6 P.M


Company Name : Logical Soft Tech pvt Ltd, Indore(M.P)


Contact : -+91-821.025.182.4(technical Department ) , +91-786.973.159.5(HR), +91-826.982.972.9(HR), +91-741.595.091.9(HR)


Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P


**********Notes : - No fresher please , for fresher we dont have any job vacancy only internship program****

Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Kamalpreet Kaur
Posted by Kamalpreet Kaur
Remote only
5 - 10 yrs
₹8L - ₹15L / yr
SQL
skill iconPython
Hadoop
skill iconScala

Overall Experience: 6+ years

Relevant: 4+ years


Location: Initial 10 days Hyderabad after that Remote


*ONLY IMMEDIATE JOINERS*


Role Description

This is a full-time remote role for a Data Engineer. The Data Engineer will be responsible for daily tasks such as data engineering, data modeling, extract transform load (ETL), data warehousing, and data analytics. Collaboration and communication with cross-functional teams will be required to ensure successful project outcomes.


Qualifications

  • SQL, Python/Scala, Spark, Hadoop, Hive, HDFS
  • Data Engineering, Data Modeling, and Extract Transform Load (ETL) skills
  • Data Warehousing and Data Analytics skills
  • Experience in working with large datasets and data pipelines
  • Proficiency in programming languages such as Python or SQL
  • Knowledge of data integration and data processing tools
  • Familiarity with cloud platforms and big data technologies
  • Strong problem-solving and analytical skills
  • Excellent communication and collaboration abilities
  • Ability to work independently and remotely
  • Bachelor's degree in Computer Science, Data Science, or a related field


Read more
Foinix Digital Services
at Foinix Digital Services
2 candid answers
M Mounika
Posted by M Mounika
Remote only
0 - 3 yrs
₹2L - ₹4L / yr
Search Engine Optimization (SEO)

Responsible for maintaining all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks, manage and supervise all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Developing creative digital marketing strategies to meet the decided target.

Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.

Experience with SEO marketing and related tools.

Strong SEO/SEM capabilities (imperative).

Established capabilities in Google Analytics.

Optimize copy and landing pages for search engine marketing.

Create a report of competitor advertising links.

Sound knowledge of Wordpress, MySQL, XHTML, CSS, Jquery and JavaScript.

Improving the usability, design, content and conversion of the company website.

Review and suggest new technologies and keep the company at the forefront of developments in digital marketing.

Good experience in creating content and copy for the online mediums including blogs, websites, infographics, online videos, competitions, and social media campaigns. Impeccable spelling and grammar.

Keep pace with SEO, search engine, social media and internet marketing industry trends and developments.

Experience in managing and guiding a team and bringing out the best results.


Job Types: Full-time, Part-time, Fresher, Freelance

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • SEO: 1 year (Preferred)
  • PPC Campaign Management: 1 year (Preferred)
  • total work: 1 year (Preferred)

Ability to Commute:

  • Hyderabad, Telangana (Required)

Ability to Relocate:

  • Hyderabad, Telangana: Relocate before starting work (Required)



Read more
Product base company..
Product base company..
Agency job
via VMultiply Solutions by sunitha sodadasi
Remote only
3 - 7 yrs
₹15L - ₹21L / yr
DevOps
Automation
Shell Scripting
Linux/Unix

LOCATION: - Remote (India) 

 

EDUCATION AND EXPERIENCE - 

 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

 

 

JOB RESPONSIBILITIES: -

 

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test 

 
 
Regards
sunitha
HR Executive
Read more
UNEAKO
Ankit Tripathi
Posted by Ankit Tripathi
Noida, Delhi
0 - 0 yrs
₹1.8L - ₹2.2L / yr
Problem solving
Communication Skills
Email Marketing
Marketing

E-commerce solution sales is preferred

Identify new business opportunities through research and analysis of market trends and customer 

Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers

Execute planned sales activities and develop a target list of high potential new customers

Attend industry events and conferences to network and generate new business opportunities

Achieve monthly & quarterly quotas

Perform effective online demos to prospects and Create and deliver sales presentations to prospective clients


Read more
Refixd
at Refixd
2 recruiters
Kabita Rajkumari
Posted by Kabita Rajkumari
Bengaluru (Bangalore)
3 - 8 yrs
₹9L - ₹18L / yr
skill iconJava
skill iconSpring Boot
Microservices

 

  • Good experience in Javabackend/J2EE, Eclipse, Javascript, XML, Data Structures, Database 
  • Should have good experience working in Springboot.
  • Good experience in JSON / RESTful API / Web Services.
  • Experience with Design Patterns.
  • Experience in AWS and Queuing systems is an advantage
  • Basic estimation experience
  • Self starter and quick learner
  • Should be able to work in a growing environment that is very dynamic and challenging
  • Good oral and written communication skills
  • Highly self motivated and directed
  • Ability to work without a lot of supervision
  • Experience in working in a team-oriented and collaborative environment.
Read more
Tata Digital Pvt Ltd
Tata Digital Pvt Ltd
Agency job
via Seven N Half by Priya Singh
Mumbai, Bengaluru (Bangalore)
10 - 15 yrs
₹20L - ₹40L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Automation
+1 more

 

 

-     Strong and have extensive experience in automating highly scalable web applications using Java, Webservices, Micro Services etc.

-     Extensive experience in frameworks like TestNG, Rest Assured, APPIUM, Selenium, and Extend manager

-     Strong experience and expert knowledge in CI/CD pipeline configuration (preferably Azure pipelines)

-     Strong knowledge in building tools like Maven/Ant, JDK 1.8

-     Should be an expert in implementing software quality best practices, automation test strategy and planning, test case development, test case execution, deployment and test data, defect tracking etc.

-     Sound Knowledge in defining/constructing/maintaining generic automation frameworks for automating scripts on mobile versions in the platform’s windows, Android, iOS and web like PWA

-     Expert Knowledge of Effort estimation, scheduling, and scope definition

-     Solid knowledge and experience in Agile, DevOps methodologies and concepts

-     Good knowledge in Test management tool like JIRA, X-Ray, HP ALM

-     Good consulting, communication, convincing, presentation skills and Negotiation Skills

Read more
CEDRETO MARKETING PRIVATE LIMITED
Bengaluru (Bangalore)
0 - 0 yrs
₹3.5L - ₹4.5L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconGit
skill iconHTML/CSS
+1 more

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 



React JS Developer 

  • 0-1 years of experience as a React JS developer. 
  • Good Communication skills must. 
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
  • Thorough understanding of React.js and its core principles 
  • Experience with popular React.js workflows (such as Flux or Redux) ● Familiarity with newer specifications of ECMAScript
  • Experience with HTML,CSS, Bootstrap and UI Design 
  • Knowledge of RESTful APIs 
  • Knowledge of modern authorization mechanisms, such as JSON Web Token ● Familiarity with modern front-end build pipelines and tools 
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
  • Ability to understand business requirements and translate them into technical requirements 
  • Familiarity with code versioning tools {such as Git} 
Read more
Collegedunia.com
at Collegedunia.com
3 recruiters
Nandita Soni
Posted by Nandita Soni
NCR (Delhi | Gurgaon | Noida)
0 - 2 yrs
₹5L - ₹8L / yr
skill iconData Analytics
Product Management
Product development
SQL
Market Research
+2 more

Collegedunia Web Pvt. Ltd.

 

Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.

CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.

 

Designation: Product Analyst

 

What you’ll be doing:

• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.

What you’ll bring to the team:

• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.

Read more
The Alchemists Ark Pvt. Ltd.
Raymond Moses
Posted by Raymond Moses
Pune
0 - 3 yrs
₹0L - ₹3L / yr
Business Development
Sales
Customer Success
Telesales
If Stock Markets interest you, or you are keen to learn how to make investments and create wealth, then this would be a place for you to start.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos