Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.
Key Responsibilities :
Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.
Experienced in a tech support role in managing Android, iOS or Windows devices
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Deal directly with customers, and respond promptly to customer inquiries
Handle issues by providing the appropriate Root cause of the issue
Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Technical Skills – Must Have:
Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.
Nice To Have :
Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.
Skills :
Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Dear Candidate,
We are urgently Hiring SAP Concur Consultants for Bangalore Location.
Position: SAP Concur Consultant
Location: Bangalore
Experience: 5-7 yrs
Skills: SAP Concur
Salary: Best in Industry (20-25% Hike on the current ctc)
Note:
only Immediate to 15 days Joiners will be preferred.
Candidates from Tier 1 companies will only be shortlisted and selected
Candidates' NP more than 30 days will get rejected while screening.
Offer shoppers will be rejected.
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Rigel Networks
Worldwide Locations: USA | HK | IN
To be successful in this role, you should possess
• Collaborate closely with Product Management and Engineering leadership to devise and build the
right solution.
• Participate in Design discussions and brainstorming sessions to select, integrate, and maintain Big
Data tools and frameworks required to solve Big Data problems at scale.
• Design and implement systems to cleanse, process, and analyze large data sets using distributed
processing tools like Akka and Spark.
• Understanding and critically reviewing existing data pipelines, and coming up with ideas in
collaboration with Technical Leaders and Architects to improve upon current bottlenecks
• Take initiatives, and show the drive to pick up new stuff proactively, and work as a Senior
Individual contributor on the multiple products and features we have.
• 3+ years of experience in developing highly scalable Big Data pipelines.
• In-depth understanding of the Big Data ecosystem including processing frameworks like Spark,
Akka, Storm, and Hadoop, and the file types they deal with.
• Experience with ETL and Data pipeline tools like Apache NiFi, Airflow etc.
• Excellent coding skills in Java or Scala, including the understanding to apply appropriate Design
Patterns when required.
• Experience with Git and build tools like Gradle/Maven/SBT.
• Strong understanding of object-oriented design, data structures, algorithms, profiling, and
optimization.
• Have elegant, readable, maintainable and extensible code style.
You are someone who would easily be able to
• Work closely with the US and India engineering teams to help build the Java/Scala based data
pipelines
• Lead the India engineering team in technical excellence and ownership of critical modules; own
the development of new modules and features
• Troubleshoot live production server issues.
• Handle client coordination and be able to work as a part of a team, be able to contribute
independently and drive the team to exceptional contributions with minimal team supervision
• Follow Agile methodology, JIRA for work planning, issue management/tracking
Additional Project/Soft Skills:
• Should be able to work independently with India & US based team members.
• Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.
• Strong sense of urgency, with a passion for accuracy and timeliness.
• Ability to work calmly in high pressure situations and manage multiple projects/tasks.
• Ability to work independently and possess superior skills in issue resolution.
• Should have the passion to learn and implement, analyze and troubleshoot issues
Responsibility :
- Install, configure, and maintain Kubernetes clusters.
- Develop Kubernetes-based solutions.
- Improve Kubernetes infrastructure.
- Work with other engineers to troubleshoot Kubernetes issues.
Kubernetes Engineer Requirements & Skills
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Linux/Unix experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
ABOUT US:
GUVI (Grab Your Vernacular Imprint), IIT Madras incubated company is an online Skill Acceleration platform catering to various courses in Vernacular languages. We offer pre-recorded courses on our platform taken by subject matter experts in National and International languages. With more than 200 courses on our platform, we ensure high-quality content and perfection with the value we cater to our learners.
Our products consisting Zen - LIVE classes are mentored by IIT Professors having Industrial expertise in various high-end courses with 100% placement support, HackerKID is India’s first self-paced Gamified Coding and Learning platform which encourages kids to master cutting-edge technologies in-depth in a fun and challenging way, GUVI for corporates is a talent transformation suite that offers an efficient mode of training for employees with our excellent mentors.
JOB DESCRIPTION:
Role: Author
Nature of Job: Freelancer
Location: Remote
Course name: PCB Design
Specialization: Subject Matter Expert
Skills
● Course expertise
● Hands-on experience
● Teaching skills
● Presentation skills
● Communication skills
● Time management
Responsibilities
● Providing sample videos and content plan/syllabus
● Providing pre-recorded, ready-to-launch videos according to the course guidelines framed by the company, post-approval, within the accepted timeline
● Ensuring High - quality Video and Audio
● Ensuring excellent delivery, clarity and tech stack of the course
Process of Onboarding:
● In order to form a smooth onboarding process, we have a set of requirements to be fulfilled. They are as follows:
○ A couple of sample videos of 7 to 10 minutes for evaluation
○ A complete course outline with all the respective activities for the course module
● Once we pass this stage, we can sign an MoU to start working
● As GUVI don’t pay by advance or by milestones, we have an MoU in place for this case.
Payments, deadlines and deliverables:
● Will be discussed in detail while signing the MoU
Mobiloitte is a Premier, Full Service Software Development Company for Blockchain, IoT, Artificial Intelligence, BOTS, Mobile, and Web Development with a special focus on Timeliness, Security, Scale, and Performance. Our teams have worked across the industries and verticals while servicing more than 5000 projects so far. This rich experience with global clientele and varied technology landscape has shaped us into a winning team with a magic sauce of EXPERIENCE-EXUBERANCE-
We have an opening for Blockchain Developer.(Ethereum /Hyperledger)-
Job Title: Blockchain Developer (Ethereum /Hyperledger)
Reports to: Project Manager
Experience: 1-5 Years
Company Name : Mobiloitte Technologies.
Website : http://www.mobiloitte.com/" target="_blank">www.mobiloitte.com
Location: New Delhi
Qualifications: B.E/B.Tech
Roles & Responsibilities:
1. Must have experience with combination of following DLT (Distributed Ledger Technology) related: Hyperledger Fabric, Sawtooth, Iroha, Node.js, Go, Composer, Ethereum, Solidity, Truffle, web3.js, Geth, Corda, NEO
2. Experience with containerization (Docker) and cloud-based computing (AWS, Bluemix, Azure) is a plus
3. Experience in pre-sales activities (proposal, client meetings, presentations)
4. Individual contributor with excellent analytical skills and ability to think out of the box (experience with requirements gathering/engineering are an advantage)
5. Excellent interpersonal and communication skills, including strong presentation skills
Desired Skills:
1. Hyperledger Fabric projects implementation experience is mandatory
2. Must have strong experience in writing chain code using Go Lang
3. Must have strong experience in implementing apps on top of Hyperledger Fabric using Angular or React front-end and NodeJS services
4.Hands on experience on-stellar,parity,R3 Corda,ethereum.
5.Should be hands on Consensus like-PBFT,PoW (Ethash)SCP (Steller Consensus Protocol) etc…
6.Good knowledge on Privacy like- public,private.
7.Must have ability to work collaboratively with a distributed agile team and deliver with high quality
8.Must have strong experience in DevOps using Git, Jenkins, Dockers, Kubernetes
9. Any experience in one of the Cloud platforms AWS or Azure or IBM BlueMix is an advantage
10.Business domain knowledge in Finance will be an added advantage.
Roles and responsibilities:
- Execute tests, collect and analyze data and results, and identify trends and insights to achieve maximum ROI in paid search campaigns.
- Track, report, and analyze website analytics.
- Optimize copy and landing pages for search engine marketing.
- Perform ongoing keyword discovery, expansion and optimization.
- Research and implement search engine optimization recommendations.
- Research and analyze competitor advertising links.
- Develop and implement link building strategy.
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
- Work with editorial and marketing teams to drive SEO in content creation and content programming.
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
Requirements and skills:
- Bachelor’s degree required.
- 1-2 years of experience in SEO marketing.
- Proven SEO experience.
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends).
- Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).
- Experience with A/B and multivariate experiments.
- Knowledge of ranking factors and search engine algorithms.
- Up-to-date with the latest trends and best practices in SEO.
JD : ML/NLP Tech Lead
- We are looking to hire an ML/NLP Tech lead who can own products for a technology perspective and manage a team of up to 10 members. You will play a pivotal role in re-engineering our products, transformation, and scaling of AssessEd
WHAT ARE WE BUILDING :
- A revolutionary way of providing continuous assessments of a child's skill and learning, pointing the way to the child's potential in the future. This as opposed to the traditional one-time, dipstick methodology of a test that hurriedly bundles the child into a slot, that in-turn - declares- the child to be fit for a career in a specific area or a particular set of courses that would perhaps get him somewhere. At the core of our system is a lot of data - both structured and unstructured.
- We have books and questions and web resources and student reports that drive all our machine learning algorithms. Our goal is to not only figure out how a child is coping but to also figure out how to help him by presenting relevant information and questions to him in topics that he is struggling to learn.
Required Skill sets :
- Wisdom to know when to hustle and when to be calm and dig deep. Strong can do mentality, who is joining us to build on a vision, not to do a job.
- A deep hunger to learn, understand, and apply your knowledge to create technology.
- Ability and Experience tackling hard Natural Language Processing problems, to separate wheat from the chaff, knowledge of mathematical tools to succinctly describe the ideas to implement them in code.
- Very Good understanding of Natural Language Processing and Machine Learning with projects to back the same.
- Strong fundamentals in Linear Algebra, Probability and Random Variables, and Algorithms.
- Strong Systems experience in Distributed Systems Pipeline: Hadoop, Spark, etc.
- Good knowledge of at least one prototyping/scripting language: Python, MATLAB/Octave or R.
- Good understanding of Algorithms and Data Structures.
- Strong programming experience in C++/Java/Lisp/Haskell.
- Good written and verbal communication.
Desired Skill sets :
- Passion for well-engineered product and you are - ticked off- when something engineered is off and you want to get your hands dirty and fix it.
- 3+ yrs of research experience in Machine Learning, Deep Learning and NLP
- Top tier peer-reviewed research publication in areas like Algorithms, Computer Vision/Image Processing, Machine Learning or Optimization (CVPR, ICCV, ICML, NIPS, EMNLP, ACL, SODA, FOCS etc)
- Open Source Contribution (include the link to your projects, GitHub etc.)
- Knowledge of functional programming.
- International level participation in ACM ICPC, IOI, TopCoder, etc
- International level participation in Physics or Math Olympiad
- Intellectual curiosity about advanced math topics like Theoretical Computer Science, Abstract Algebra, Topology, Differential Geometry, Category Theory, etc.
What can you expect :
- Opportunity to work on the interesting and hard research problem, to see the real application of state-of-the-art research into practice.
- Opportunity to work on important problems with big social impact: Massive, and direct impact of the work you do on the lives of students.
- An intellectually invigorating, phenomenal work environment, with massive ownership and growth opportunities.
- Learn effective engineering habits required to build/deploy large production-ready ML applications.
- Ability to do quick iterations and deployments.
- We would be excited to see you publish papers (though certain restrictions do apply).
Website : http://Digitalaristotle.ai
Work Location: - Bangalore











