Technical Support

Job Description:

• Managing the software Product life cycle from strategic planning to tactical activities.
• Translate software product strategy into detailed requirements and prototypes
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Write requirements typically as user stories and Mockups
• Ensure products and releases are launched correctly and on schedule
• Assess and address technical risks and define success criteria for testing and product acceptance
• Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
• Analyzing potential partner relationships for the product.
• Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
• Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.

Skills and Experience:

• 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
• Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
• Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
• Subject matter expert on Competitive analysis and technical challenges
• Strong knowledge of web development platforms, databases, and infrastructure.
• Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
• Working knowledge of Agile Scrum methodology.
• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Understand best practices and stay informed about the competition.
• Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
• Project management skills to understand project plans

Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.

Java/Scala + Data Engineer

Experience: 5-10 years

Location: Mumbai

Notice: Immediate to 30 days

Required Skills:

·       5+ years of software development experience.

·       Excellent skills in Java and/or Scala programming, with expertise in backend architectures, messaging technologies, and related frameworks.

·       Developing Data Pipelines (Batch/Streaming). Developing Complex data transformations, ETL Orchestration, Data Migration, Develop and Maintain Datawarehouse / Data Lakes.

·       Extensive experience in complex SQL queries, database development, and data engineering, including the development of procedures, packages, functions, and handling exceptions.

·       Knowledgeable in issue tracking tools (e.g., JIRA), code collaboration tools (e.g., Git/GitLab), and team collaboration tools (e.g., Confluence/Wiki).

·       Proficient in Linux/Unix, including shell scripting.

·       Ability to translate business and architectural features into quality, consistent software design.

·       Solid understanding of programming practices, emphasizing reusable, flexible, and reliable code.

Who we are:

Stanza Living is India’s largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India.

We have a full-stack business model that focuses on design, development and delivery of daily living solutions tailored to the young consumers’ lifestyle. From smartly-planned

residences, host of amenities and services for hassle-free living to exclusive community engagement programmes – everything is seamlessly integrated through technology to ensure the highest consumer delight.

Today, we are:

• India’s largest managed accommodation company with over 50,000 beds under management across 24+ cities

• Most capitalized player in the managed accommodation space, backed by global marquee investors – Falcon Edge, Equity International, Sequoia Capital, Matrix Partners, Accel Partners

• Recognized as the Best Real Estate Tech company across the Globe in 2020 by leading analysis agency, Tracxn

• LinkedIn Top Startup to Work for - 2022

The opportunity: Job Responsibilities:

• Perform data analysis on large volumes of data to identify trends and/or data processing rules

• Team player of core analytics team.

• Responsible for weekly and monthly Sales/Marketing Reports on Gross and Net basis and other adhoc reports.

• Generating reports on daily basis at all stages ·

• Analyze the data to come out with insights on what leads to better conversions, student preferences, role on various

investments and channels, optimizing the spend etc.

• Prepare reports and dashboard for various business functions to keep track of important business metrics.

• Elicit and document requirements at various levels including Business, Logical and Physical/Technical

Skill Sets

• Good hands-on Advanced Excel & SQL.

• Has extensively worked on live Dashboards, reporting, data manipulation and making flat tables in SQL

• Knowledge in Python/R

• Strong analytical skills and ability to interpret data

• Natural curiosity and self-drive to understand the broader business in order to provide the appropriate reporting support

• Extremely high ownership, self-starter and work in a constantly-changing and fast-growing environment

• Establish collaborative and trusting relationships with the business’s key internal leaders and stakeholders in order to ensure that there is a free flow of ideas and information across the business

• First principle thinking and strong problem solving

What Can You Expect:

• A phenomenal work environment, with extremely high ownership and growth opportunities

• Opportunity to shape a potential unicorn

• Quick iterations and deployments - fail-fast attitude

• Opportunity to work on cutting-edge technologies

• Access to a world-class mentorship network

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

We are a team of internet entrepreneurs who love yoga as much as we love science.

Our vision is to lighten thw load of humanity one breath at a time.

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



• Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
• Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
• Own the Live chat feature and inbound customer calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Create and present reports as required.
• Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

• Proven customer support experience or experience as a client service representative
• Exposure to US customers, with excellent oral and written communication skills in English.
• Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
• A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
• Ability to work in fast paced and high pressure environment
• Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.

About The Company

Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.

We offer visually engaging and user-centric interactive solutions tailored to the business needs.

We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.

Roles and Responsibilities:-

·        Identify target Clients. Approach and gather desired outcomes of marketing

·        Research and develop marketing plan, and evaluate success strategy for bringing in new clients.

·        Understand client requirements.

·        Outbound client acquisition through social media and networks.

·        Create awareness and develop the brand.

·        Communicate with target audience, build and develop customer relationship.

·        Help with marketing plans, advertising, direct marketing and campaigns.

·        Maintain and update customer databases.

·        Develop relationships with key stakeholders, both internal and external.

Key Skills Required:-

·        Excellent communication skills and the ability to network.

·        Teamwork Skills.

·        Adaptability and ability to juggle multiple reports.

·        Strong attention to details.

·        Good organisation and planning skills.

·        Creativity, writing and designing skills.

Eligibility criteria:-

·        Someone who is passionate about his/her work.

·        Excellent problem-solving skills.

·        Ability to work in a team-oriented, collaborative environment.

·        Ability to manage priorities and work in a fast-paced environment.

Experience:-

·        0-12months of experience.

·        Has already been a part of the project.

Qualifications:- BBA/B.COM/MBA or any other graduate

Salary:- As per the company norms and based on experience

Must Have:-

·        Own Bike

·        Driving License

Benefits:-

·        Travel Allowance

·        Incentives

·        Medical Health Benefits

·        EPFO

·        A fantastic work culture and environment to work in

Location:- Ranchi, Jharkhand (on site)

Job Details: 

• Three plus years of experience in IT systems analysis and application program development
• Experience in an Object Oriented Programming language such as Java is a must
• The candidate must be a hands-on coder doing active development
• Extensive experience programming in Java Application Development & RESTful API
• Experience in AWS Cloud technologies is optional but good to have
• Proficient in Object-Oriented Programming (OOP) concepts, workflows, and design patterns

Job description:

• Thorough understanding of React Native and its core principles- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in React Js, Javascript, Ruby on Rails (preferred)- Experience with popular React workflows (such as Flux or Redux)
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 )- Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs- Experience with relational databases (PostgreSQL preferred)
• Working knowledge of git for version control- Understanding of Unix tools