
Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.
Key Responsibilities :
Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.
Experienced in a tech support role in managing Android, iOS or Windows devices
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Deal directly with customers, and respond promptly to customer inquiries
Handle issues by providing the appropriate Root cause of the issue
Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Technical Skills – Must Have:
Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.
Nice To Have :
Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.
Skills :
Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Overview Of The Company
Fox Corporation
Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
Job Description
FOX is seeking a dynamic Recruiting Coordinator to join our team and contribute to delivering a top-notch recruitment experience. In this role, you will engage with interviewers and candidates throughout the recruitment process and provide essential support to our recruitment team by assisting with interview coordination, maintaining data and ensuring a positive candidate & hiring manager experience. Building strong relationships with hiring managers, the talent acquisition team, and candidates will be crucial for success.
Snapshot of Your Responsibilities
● Coordinate and schedule interviews efficiently to ensure a seamless process.
● Schedule interviews between candidates and hiring managers, ensuring all parties are informed of interview details.
● Provide scheduling support for talent acquisition team meetings. Provide administrative support to the recruitment team, including managing calendars, coordinating meetings, and preparing reports
● Maintain a strong candidate and hiring manager experience, striving for excellence.
● Analyze recruitment data to derive valuable insights and contribute to process enhancement.
● Develop and manage team documentation and sites for streamlined operations.
● Drive continuous improvement initiatives for recruitment coordination.
● Communicate with candidates to provide necessary information about the company, position, and interview process.
● Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
● Support the recruitment team in coordinating pre-employment checks and reference checks for selected candidates.
What You Will Need
● Bachelor's degree in Human Resources, Business Administration, or a related field.
● Previous internship or coursework related to human resources or recruitment is preferred but not mandatory.
● Proficiency in using MS Office applications, including Outlook, Word, PowerPoint, and Excel will be preferred.
● Experience with Applicant Tracking Systems (ATS), Workday experience preferred but not mandatory.
● Excellent communication, interpersonal, and time management skills.
● Self-motivated with keen attention to detail.
● Demonstrated ability to deliver outstanding customer service to both internal and external stakeholders.
● Capability to assist with technical tasks such as updating google sheet and creating PowerPoint presentations.
● Willingness to learn new programs as required.
● Capacity to handle diverse workloads and prioritize tasks while maintaining confidentiality.
● Positive attitude and willingness to learn in a fast-paced, dynamic environment.
● Aptitude for recognizing and escalating pertinent issues, tasks, and requests.
● Ability to interpret recruitment data effectively.
● Attention to detail and a commitment to delivering high-quality work.
Learn more about Fox Tech at
#foxtech
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.
Responsibilities:
- Execute campaigns on Facebook, Google Ads & other portals to drive growth.
- Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
- Analyzing & Reporting of Data & executing changes based on learnings.
- Coordinate with the design team to ensure campaign implementation.
- Planning & Testing of creatives & Audiences.
- Work on creatives & communication for the ads on various portals.
Must Haves: -
Experience: 1.5 - 2 years in Performance Marketing
Good written and verbal communication skills.
Knowledge of Microsoft Excel
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
Job Responsibility:
- Manage digital advertising campaign activities: Setup, traffic, manage and optimize online ad campaigns, campaign modification as per request, campaign scheduling, targeting and monitoring its performance.
- Day to day campaign optimization by focusing on conversion and other performance metrics.
- Reporting of the campaign performance metrics on timely basis to various stakeholders.
- Sustaining present clients for further business opportunities.
- Shall take lead in achieving monthly delivery target on existing publishers
- Strategizing execution of different campaigns across various verticals.
- Interaction with agencies/ad networks to plan and run campaigns.
Job Requirements:
- Prior experience of managing CPL/CPI/CPR/CPT/CPS Campaign Delivery & Optimization in US/RU/CA/UK/UAE/SA/JP/KR preferred.
- Working knowledge of tracking platform (hasoffers, affise etc)
- Excellent English Communications skills – written & verbal.
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. . You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals You will be part of a talented software team that works on mission-critical applications
Responsibility
- Write automated test cases to test code.
- Excellent teamwork skills with an ability to get the work done with minimal
- Experience with multiple mobile platforms is a plus.
- A passion and will to accept any new technical challenge that may come across.
- Linux scripting and SSH terminal
- Conceptual, Working knowledge of - DBMS, SQL, PL/SQL.
- Ability to write clean and documented code.
- A team player can provide technical expertise for a small team of developers.
- Strong hands-on and experience in core Java - Java/J2EE
- Design and implement new features, create UI, debugging, and data modeling.
- To update and sync with other team members daily.
- Ability to communicate effectively, both written and oral, at all levels to various technical and non-technical audiences
- Testing all applications against software and hardware versions. Provide timely turnaround and documentation of things implemented.
Additional preferred skills * JSP/Servlets OR JQuery/HTML5 AND JavaScript
Requirements:-
- Working knowledge of - MySQL.
- Working experience on Struts/Spring.
- Experience with web services standards and related technologies - SOAP/Rest, AJAX, JSON, and XML.


- Collaborate with the team members to understand the client requirements.
- Advance coding skills in PHP, HTML, CSS, JavaScript and Scripting language desirable.
- Must have experience in working on frameworks such as Laravel, CodeIgniter.
- Write clean and well-structured codes.
- Produce detailed technical product descriptions.
- Troubleshoot, test and maintain the core product software along with the databases to ensure strong functionality and optimization.
- Contribute to all the software development phases.
- Follow the industry’s best practices for writing clean code.
- Develop and deploy the latest features that facilitate the relevant tools and procedures if required.
- Improve the code-base of our products in a significant manner

Work Location: Hyderabad
Experience:7 to 10 Years
Package:8 to 15 LPA
Notice Period:Immediate Joiners
Its a Full Time Opportunity with Our Client
Mandatory Skills:.Net Core,Angular,SQL Server,Web Services & CI/CD
Job Responsibilities
--Should be a strong Microsoft. Net developer with overall 7+ years of experience
--2+ years hands-on experience in Microsoft. Net frameworks and Microsoft. Net Core
--Experience in designing and developing web applications using Microsoft. Net Frameworks and JavaScript frameworks like React/Angular/jQuery
--Strong experience and excellent knowledge in Microsoft. Net
--Hands on experience in Microsoft. Net Core Framework
--Experience in UI frameworks like jQuery/React/Angular
--Hands on experience in writing web services
--Experience in writing optimized SQL Queries, Procedures, Functions in SQL Server, MySQL
--Experience in using Jenkins/Octopus for CI & CD
--Experience in HTML, XML, CSS
--Good team player with problem-solving, trouble-shooting capabilities and documentation skills.
--Self-Motivated, Fast learner with strong interpersonal and communication skills.




* Understand the architecture of the application and be able to support or enhance it using standard mobile app development coding practices
* Able to translate wireframes to proper mobile app screens
* Understand overall design process, including usability testing
**Technical skills:**
* Strong knowledge of React JS, React Native
* Clean coding practices is a must
* Data modeling of JSON, knowledge of MVC or MV*
* Knowledge of React Native and Redux framework
* Knowledge of Webservers is a plus.
* Knowledge of build tools like Grunt/Brunch/Gulp/Webpack, etc is a plus ·
* Prior background of server side coding helps, but knowledge of REST architecture is a must
Experience Range: 2-3 Years
☑️Meeting with clients virtually .

