Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.
Key Responsibilities :
Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.
Experienced in a tech support role in managing Android, iOS or Windows devices
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Deal directly with customers, and respond promptly to customer inquiries
Handle issues by providing the appropriate Root cause of the issue
Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Technical Skills – Must Have:
Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.
Nice To Have :
Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.
Skills :
Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Job Summary:
We are looking for a motivated and detail-oriented Junior HR Recruiter with at least 1 year of experience in recruitment and HR operations. The candidate will be responsible for end-to-end recruitment as well as supporting day-to-day HR activities.
Key Responsibilities:
Recruitment:
• Handle end-to-end recruitment cycle (sourcing to onboarding)
• Source candidates through job portals, social media, and referrals
• Screen resumes and conduct initial interviews
• Coordinate interviews with hiring managers
• Follow up with candidates and manage offer rollouts
• Maintain candidate database and recruitment trackers
HR Operations:
• Assist in onboarding and induction process
• Maintain employee records and documentation
• Support payroll inputs and attendance tracking
• Handle employee queries and HR coordination
• Ensure compliance with company policies and procedures
• Assist in exit formalities and documentation
Required Skills:
• Good communication and interpersonal skills
• Basic knowledge of recruitment processes and HR operations
• Familiarity with job portals (Naukri, LinkedIn, etc.)
• Proficiency in MS Office (Excel, Word)
• Strong organizational and coordination skills
• Ability to multitask and meet deadlines
• Experience using HRMS or ATS tools is a plus
Key Responsibilities:
- Deploy, configure, and maintain Prisma SASE / Prisma SD-WAN / Zscaler / Zero Trust solutions.
- Manage network security infrastructure, including IPSec VPNs, DNS Security, and QoS.
- Collaborate with cross-functional teams to design and implement cloud security and network protection strategies.
- Monitor, troubleshoot, and optimize SASE and network security systems for performance and threat mitigation.
- Respond to security incidents related to endpoint and network breaches.
- Prepare documentation for architecture, procedures, and system configurations.
- Stay updated with evolving threat landscapes and recommend security enhancements.
Educational & Certification Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Certifications like PCCSE, PCNSA, or equivalent are good to have.
Required Skills & Experience:
- Hands-on experience with:
- Prisma Access / Prisma SD-WAN
- Zscaler (ZIA/ZPA)
- Zero Trust Network Access (ZTNA)
- Cloud security platforms
- Strong networking fundamentals:
- IPSec VPNs, DNS Security, QoS
- Working knowledge of firewalls (e.g., Palo Alto, FortiGate).
- Solid analytical and problem-solving mindset.
- Excellent communication skills to coordinate with technical and non-technical teams.

JOB DETAILS:
* Job Title: Tester III - Software Testing- Playwright + API testing
* Industry: Global digital transformation solutions provide
* Salary: Best in Industry
* Experience: 4 -10 years
* Location: Hyderabad
Job Description
Responsibilities:
- Design, develop, and maintain automated test scripts for web applications using Playwright.
- Perform API testing using industry-standard tools and frameworks.
- Collaborate with developers, product owners, and QA teams to ensure high-quality releases.
- Analyze test results, identify defects, and track them to closure.
- Participate in requirement reviews, test planning, and test strategy discussions.
- Ensure automation coverage, maintain reusable test frameworks, and optimize execution pipelines.
Required Experience:
- Strong hands-on experience in Automation Testing for web-based applications.
- Proven expertise in Playwright (JavaScript, TypeScript, or Python-based scripting).
- Solid experience in API testing (Postman, REST Assured, or similar tools).
- Good understanding of software QA methodologies, tools, and processes.
- Ability to write clear, concise test cases and automation scripts.
- Experience with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps) is an added advantage.
Good to Have:
- Knowledge of cloud environments (AWS/Azure)
- Experience with version control tools like Git
- Familiarity with Agile/Scrum methodologies
Skills: automation testing, sql, api testing, soap ui testing, playwright
About the Role
We’re looking for a Senior Software Engineer who takes ownership seriously, someone who
designs solutions, ships them, and stands behind them in production. You’ll work across a
technically interesting stack on systems that process millions of provider records.
This is a role with real scope: you’ll influence architecture, shape engineering practices, and
work directly with product and leadership to solve hard problems in a domain that genuinely
matters.
Problems You’ll Solve
Healthcare’s provider data problem is a hard distributed systems problem. Hundreds of primary
sources state boards, payers, federal registries each with their own schema, SLA, and failure
mode. Downstream, real credentialing and network decisions depend on whatever truth we can
surface.
API contract stability at velocity. You’re building a platform hundreds of integrations depend
on. How do you evolve a Quarkus/REST API, adding resources, deprecating fields, shifting data
models without breaking consumers? Contract-first design, versioning strategy, and backward
compatibility aren’t theoretical here.Integration reliability at scale. Upstream sources go down, change schemas, and return dirty
data. You’ll build the patterns that absorb that chaos idempotent consumers, dead-letter queues,
circuit breakers, and reconciliation pipelines on top of Kafka and Spanner.
Entity resolution on messy real-world data. Deduplicating and reconciling provider records
across hundreds of heterogeneous sources, where a wrong merge has downstream
consequences. MDM patterns, confidence scoring, and deterministic vs. probabilistic matching
at scale.
AI-augmented velocity without regression. We use Cursor and Claude Code as force
multipliers. The engineering problem is building review culture, eval frameworks, and test
coverage that keeps quality high as output volume increases.
Observability for a data platform, not just a service. Uptime isn’t enough; you need to know
when a provider record is stale, inconsistent, or wrong. You’ll instrument data quality and
lineage, not just p99 latency.
What We’re Looking For
Engineering fundamentals
* 8+ years building and maintaining production-grade systems including systems where
your API is someone else’s dependency and breaking it has real downstream
consequences
* Track record of shipping high-quality software in fast-paced environments you define the
solution, not just implement a spec
* Strong engineering fundamentals: testing, clean code, maintainability, and performance
optimization
* Experience improving system reliability you’ve debugged hard production problems and
made them not happen again, with SLOs and alerting to prove it
* Comfort mentoring earlier-career engineers and influencing technical direction
API & architecture depth
* Deep experience designing and evolving APIs under active consumers: versioning
strategy, backward compatibility, and contract-first thinking
* Fluency across API paradigms REST, GraphQL, gRPC, and async/event-driven APIs
(webhooks, Kafka topics as contracts) and the judgment to know when each is the right
tool
* Hands-on experience with service-oriented and distributed architectures you’ve worked
across SOA, microservices, and event-driven patterns and can make principled tradeoffs
between them based on coupling, latency, and operational complexity
* Experience designing for API consumers as first-class stakeholders SDK ergonomics,
pagination, rate limiting, error semantics, and documentation as part of the contract, not
an afterthought
* Experience with integration patterns at scale you’ve built or maintained systems that
aggregate and normalize data from many heterogeneous upstream sources, and you
understand the reliability and consistency tradeoffs that come with it: circuit breakers, retry
strategies, idempotency, eventual consistency
Data-intensive systems• Strong data modeling instincts you understand the difference between a schema that’s
easy to write and one that’s easy to query, evolve, and trust at scale
* Experience with high-throughput, event-driven systems: you understand ordering
guarantees, consumer lag, and failure modes in Kafka-like architectures
* Strong sense of data quality: lineage, freshness, and correctness matter as much to you
as throughput
AI-era engineering
* In an AI-augmented engineering environment, you write less and review more you’re
skeptical of generated code in the right ways, and you use that leverage to ship 2–3x
what a non-AI-fluent engineer would
* Fluency with AI-assisted engineering tools (Cursor, Claude Code, MCP servers) this is
part of how we work, not a nice-to-have
Communication & compliance
* Strong written and verbal communication you can explain a technical tradeoff to an
engineer and a product manager in the same conversation
* Experience with sensitive data and security best practices (PII, access controls) in
regulated or compliance-adjacent environments
Nice to Have
* Experience building or operating AI/LLM pipelines in production (not just prototypes)
including eval frameworks, fallback behavior, and monitoring for non-deterministic outputs
* Experience with entity resolution or MDM systems at scale deduplicating messy
real-world data across disparate sources
* Familiarity with healthcare credentialing workflows
* Familiarity with healthcare, compliance, or regulated environments
Technologies & Tools
Java 21 / Quarkus · React / TypeScript · GCP (Spanner, BigQuery) · Kafka · Docker /
Kubernetes · GitHub Actions · Sentry · REST / GraphQL / gRPC · Cursor / Claude
Code / Codex
Job Description: Senior Software Engineer – C# (RMS – Risk Management Systems)
**Location:** [Insert Location]
**Job Type:** [Full-time / Contract]
**Experience:** 4–8 years
**Domain:** Capital Markets / Risk Management / Trading Applications
Job Description:
We are looking for an experienced Senior Software Engineer with deep expertise in C# and distributed systems, to design and maintain mission-critical Risk Management Systems (RMS) used in trading environments. The role requires strong understanding of real-time order flow, risk checks, queue management, and multi-threaded processing.
Key Responsibilities:
RMS Development:
· Design, develop, and optimize real-time RMS components using C# and .NET Framework (4.0/4.7.2).
· Implement rule-based and exposure-based pre-trade and post-trade risk checks.
· Develop in-memory data structures to handle millions of order and trade records efficiently.
· Build high-throughput queues and modules to handle burst loads during market open and spikes.
· Debug multi-threaded modules and ensure accurate and timely risk validation.
· Build alerting, threshold evaluation, and notification modules for risk violations.
· Collaborate with product and trading teams to translate risk rules into executable modules.
Tools & Technologies:
· Version control: Git or TFS.
· Database: SQL Server or in-memory cache (Redis) for real-time exposure tracking.
· Experience with messaging systems or queues (e.g., MSMQ, ZeroMQ, Kafka) preferred.
· Proficiency with AI-powered tools such as GitHub Copilot and ChatGPT.
· Prompt engineering skills to utilize AI for test case generation, debugging, and optimization.
Domain Knowledge (Must-Have):
· Strong understanding of capital markets, especially equity and derivative segments.
· Working knowledge of Order Management Systems (OMS), RMS policies, and market behavior.
· Experience with exchange protocols (e.g., FIX, TCP) and market data processing.
· Ability to handle peak load conditions and large-scale order bursts.
Preferred Qualifications:
· Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
· Prior experience working on RMS or surveillance systems in broking or exchange domain.
· Familiarity with trading APIs and pre-trade/post-trade workflows.
Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.
You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.
Required Experience:
- Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
- Have experience working and strong understanding of object-oriented programing and cloud technologies
- End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
- Strong experience with unit and integration testing of the Spring Boot APIs.
- Strong understanding and production experience of RESTful API's and microservice architecture.
- Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.
Nice to have's (but not required):
- Exposure to Kotlin or other JVM programming languages
- Strong understanding and production experience working with Docker container environments
- Strong understanding and production experience working with Kafka
- Cloud Environments: AWS, GCP or Azure
EXP:2+YRS
LOCATION: MUMBAI (HYBRID/REMOTE)
GOOD COMMUNICATION
Design, code, test, debug & document software account to the requirement
Develop, maintain, support programs as required
Analyze, diagnose, resolve errors in applications
Follow all standards/methodologies
Participate in requirements analysis
▪︎Create website layout/user interface by using standard HTML/CSS practices.
▪︎Integrate data from various back-end services and databases.
▪︎Gather and refine specifications and requirements based on technical needs.
▪︎Create and maintain software documentation.
▪︎Be responsible for maintaining, expanding, and scaling our site.
▪︎Stay plugged into emerging technologies/industry trends and apply them into operations and activities.
▪︎Cooperate with web designers to match visual design intent.
▪︎Developing E-commerce website for clients.
▪︎Good hands on both Front End and Back End.
▪︎Candidates who have their own laptop will preferred .
Qualifications
▪︎Bachelor's degree in B-tech or relevant work experience
▪︎2-3 years of Experience
▪︎Should have worked on Dynamic websites like E-commerce, LMS, HMS etc.
▪︎Should have developed customized websites
Familiarity with at least three of the following programming languages: PHP, ASP. NET, JavaScript, Ajax, code-igniter, Laravel, Wordpress, MEAN/MERN .
Employment Type
▪︎Full-time
REQUIREMENT:
- Previous experience of working in large scale data engineering
- 4+ years of experience working in data engineering and/or backend technologies with cloud experience (any) is mandatory.
- Previous experience of architecting and designing backend for large scale data processing.
- Familiarity and experience of working in different technologies related to data engineering – different database technologies, Hadoop, spark, storm, hive etc.
- Hands-on and have the ability to contribute a key portion of data engineering backend.
- Self-inspired and motivated to drive for exceptional results.
- Familiarity and experience working with different stages of data engineering – data acquisition, data refining, large scale data processing, efficient data storage for business analysis.
- Familiarity and experience working with different DB technologies and how to scale them.
RESPONSIBILITY:
- End to end responsibility to come up with data engineering architecture, design, development and then implementation of it.
- Build data engineering workflow for large scale data processing.
- Discover opportunities in data acquisition.
- Bring industry best practices for data engineering workflow.
- Develop data set processes for data modelling, mining and production.
- Take additional tech responsibilities for driving an initiative to completion
- Recommend ways to improve data reliability, efficiency and quality
- Goes out of their way to reduce complexity.
- Humble and outgoing - engineering cheerleaders.
Job Description
Create intelligent dashboards and analytics for business team using advanced excel/access and powerpoint
Understand the sales and leadership metrics and create business reports with insights and recommendation
Maintain documentation related to reports/procedures and personal tasks
Collaborate with internal team for required inputs within deadline
Perform quality checks for data correctness and execute with fine attention to details
2-5 years of industry experience in MIS reports
Proficiency in advanced excel including Macros
High attention to details with ability to keep track of the assigned tasks
Willingness to work on flexible hours, ability to plan, estimate deadlines, prioritize workload
Skills required:
1. Advanced excel knowledge
2. Practical knowledge of Macros
3. Graduation is necessary
4. Min. experience of 2-3 years











