Android TestingTechnical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.
Key Responsibilities :
Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.
Experienced in a tech support role in managing Android, iOS or Windows devices
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Deal directly with customers, and respond promptly to customer inquiries
Handle issues by providing the appropriate Root cause of the issue
Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Technical Skills – Must Have:
Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.
Nice To Have :
Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.
Skills :
Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Job Title: Salesforce QA Engineer
Experience: 6+ Years
Location: Bangalore
Work mode: Hybrid (2 days work from office) (Manyata Tech Park)
Job description:
6+ years of hands on experience with both Manual and Automated testing with strong preference of experience using AccelQ on Salesforce ans SAP platforms.
Proven expertise in Salesforce particularly within the Sales Cloud module.
Proficient in writing complex SOQL and SQL queries for data validation and backend testing.
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Stanza Living is India’s largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India.
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residences, host of amenities and services for hassle-free living to exclusive community engagement programmes – everything is seamlessly integrated through technology to ensure the highest consumer delight.
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• India’s largest managed accommodation company with over 50,000 beds under management across 24+ cities
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• Recognized as the Best Real Estate Tech company across the Globe in 2020 by leading analysis agency, Tracxn
• LinkedIn Top Startup to Work for - 2022
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• Good hands-on Advanced Excel & SQL.
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• Strong analytical skills and ability to interpret data
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URGENT OPENING for role of Store Manager
Job Location - Across AP/Telangana
Experience req.- 9 yr. min.
Job responsibilities-
- Timely opening of Store and adherence to all the processes from store opening to closing
- Optimum utilization of manpower & Team Development
- Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
- Loss Prevention, Customer Satisfaction & Service
- Pilferage Control
- Asset Maintenance, customer convenience & service
- Team Building, Employee Engagement
- Space Management, Maintain the hygiene, customer service, safety of staff & Customers
- Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
- Statutory Compliance
- Safety and security of store Assets & merchandise , people and Property.
Mandatory skills required-
- Leadership skills-Man Management(Mostly Blue Collar and first time employment)
- Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
- Good communication skills- Vernal and Non Verbal.
- Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
- Quick & Right Decision Making and basic computer knowledge.
Interested candidates can directly apply.
Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.
Best regards !!
Neetu Dhiman ( Talent Acquisition executive)
Our company is in need of a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who will help us expand our digital footprint and drive more value through online co ntent. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-oriented and committed to meeting tight deadlines. Preference will be given to those with a strong writing portfolio, bachelor’s degree and relevant work experience.
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Location - Remote
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon