Cutshort logo
Promobi Technologies logo
Technical Support
Promobi Technologies's logo

Technical Support

Richa Raje's profile picture
Posted by Richa Raje
2 - 6 yrs
₹2L - ₹6L / yr
Pune
Skills
Technical support
Customer Service
Customer Support
SaaS
MDM
Zendesk
Salesforce
Debugging
Troubleshooting
Bug tracking
Mobile device management
skill iconAndroid Testing

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

 

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

Hyderabad, Bengaluru (Bangalore)
10 - 20 yrs
₹12L - ₹20L / yr
Retail operations
Retail
store manager
Retail Store manager
Retail store operation
+2 more

Job Title: Retail Store Manager (Apparel Retail Brand)

Location: Bangalore, Hyderabad

Experience: 10+ year in Apparel retail store operation in Large Apparel retail Brand

Salary: Negotiable

Industry: Fashion/Retail

Qualification: Any Graduate/Post Graduate


Retail operation experience with good Apparel brand, managing store independently.

Should have understanding of 1) Sales - ABV, UPT, Conversion, Footfall; 2) Cost - Shrinkage (how to control this); 3) People - how are they managing people reporting to them; 4) Service - Mystery shopper

 



Key Deliverables (Essential functions & Responsibilities of the Job):

As a Store Manager, you will lead the operations of your business unit while ensuring a seamless shopping experience for customers. Your key responsibilities will include:

1. Operational Leadership:

•        Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.

•        Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.

•        Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.


2. Sales & Performance Management:

•        Target Achievement: Drive and monitor the achievement of sales goals for your department. You will also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.

•        Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.

•        Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.


3. Customer Experience:

•        Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.

•        Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.

•        Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.


4. Visual Merchandising & Store Presentation:

•        Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.

•        Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the stores visual appeal and product presentation.


5. Shrinkage & Inventory Control:

•        Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.


6. Team Development & Leadership:

•        Training & Development: Facilitate on-the-job training, product knowledge sessions, and visual merchandising workshops to equip your team with the skills needed for success.

•        Role Clarity & Task Delegation: Clearly define roles and responsibilities for each team member, ensuring accountability and efficient task management.

•        Constructive Feedback: Regularly provide feedback that helps your team identify strengths and areas for improvement, fostering continuous personal and professional growth.

•        Motivation & Engagement: Inspire your team to not only meet sales targets but also to follow operational procedures with enthusiasm and dedication.


7. Cashier Support & Training:

•        Support & Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.


Mail upated resume with salary details:

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743


Website: www.glansolutions.com


Google search: Glan Management Consultancy

Read more
iRage
at iRage
3 recruiters
Jyosana Jadhav
Posted by Jyosana Jadhav
Mumbai
4 - 7 yrs
₹25L - ₹35L / yr
skill iconPython
DevOps
CI/CD
Infrastructure
Deployment management
+14 more

We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.


Key Responsibilities


  • Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders


  • DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization


  • Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation


  • System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations


  • Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems


  • Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices


  • Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements


Qualifications and Experience


  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
  • Excellent knowledge with cloud technologies, containers and orchestration.
  • Proficiency in scripting and programming languages such as Python and Bash.
  • Experience with Linux operating systems and command-line tools.
  • Proficient in using Git for version control.


Good to Have


  • Experience with Nagios or similar monitoring and alerting systems
  • Backend and/or frontend development experience for operational tooling
  • Previous experience working in a trading firm or financial services environment
  • Knowledge of database management and SQL
  • Familiarity with cloud platforms (AWS, Azure, GCP)
  • Experience with DevOps practices and CI/CD pipelines
  • Understanding of network protocols and system administration


Why You’ll Love Working Here


We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.


Here’s what we offer:

💰 Competitive salary – Get paid what you’re worth.

🌴 Generous paid time off – Recharge and come back sharper.

🌍 Work with the best – Collaborate with top-tier global talent.

✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.

🎯 Performance rewards – Multiple bonuses for those who go above and beyond.

🏥 Health covered – Comprehensive insurance so you’re always protected.

Fun, not just work – On-site sports, games, and a lively workspace.

🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.

📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.

🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.

🚚 Relocation support – Smooth move? We’ve got your back.

🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.


We work hard, play hard, and grow together. Join us.


(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)


Read more
Expand My Business
Hyderabad
5 - 10 yrs
₹10L - ₹25L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
TypeScript
skill iconHTML/CSS
+4 more

Responsibilities

  • Work in a fun and fast-paced environment.
  • Participate in requirements gathering, design, development, QA, support.
  • Communicate with different stakeholders such as QA, Project Managers and Product Owners
  • Discover, evaluate, and implement new technologies to maximize development efficiency.
  • Groom, mentor and upskill team members with modern technologies and development practices

Key Competencies:

  • 5-8 Years of relevant experience in front-end development.
  • At least 5-4 years of working experience with the React ecosystem.
  • In-depth knowledge of TypeScript, CSS, and HTML.
  • Strong proficiency in Vanilla JavaScript, DOM, Browser API’s and ES6 Features.
  • Strong Knowledge of State Management with React and relevant workflows.
  • Good Understanding of Modern frontend workflows with NPM, Webpack, Babel etc.
  • Knowledge of modern programming paradigms like functional and reactive programming.
  • Knowledge of testing frameworks including Chai, Mocha and Sinon or equivalent.
  • Experience with using browser-based dev tools for trouble shooting and enhancing the performance.

Good to have skills:

  • Knowledge of cloud-based services like AWS and GCP.
  • Working knowledge of Video streaming and playback
  • Knowledge of modern programming paradigms like functional and reactive programming.


Read more
Sizzle
at Sizzle
1 recruiter
Vijay Koduri
Posted by Vijay Koduri
Bengaluru (Bangalore)
0 - 3 yrs
₹1.5L - ₹1.8L / yr
skill iconData Analytics
Data Annotation
Natural Language Processing (NLP)
Computer Vision
data annotation

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. 


For this role, we're looking for someone that ideally loves to watch video gaming content on Twitch and YouTube. Specifically, you will help generate training data for all the AI we are building. This will include gathering screenshots, clips and other data from gaming videos on Twitch and YouTube.  You will then be responsible for labeling and annotating them. You will work very closely with our AI engineers.


You will:

  • Gather training data as specified by the management and engineering team
  • Label and annotate all the training data
  • Ensure all data is prepped and ready to feed into the AI models
  • Revise the training data as specified by the engineering team
  • Test the output of the AI models and update training data needs

You should have the following qualities:

  • Willingness to work hard and hit deadlines
  • Work well with people
  • Be able to work remotely (if not in Bangalore)
  • Interested in learning about AI and computer vision
  • Willingness to learn rapidly on the job
  • Ideally a gamer or someone interested in watching gaming content online

Skills:

Data labeling, annotation, AI, computer vision, gaming


Work Experience:  0 years to 3 years


About Sizzle

Sizzle is building AI to automate gaming highlights, directly from Twitch and YouTube videos. Presently, there are over 700 million fans around the world that watch gaming videos on Twitch and YouTube. Sizzle is creating a new highlights experience for these fans, so they can catch up on their favorite streamers and esports leagues. Sizzle is available at http://www.sizzle.gg">www.sizzle.gg.
Read more
Blackhawk Network
at Blackhawk Network
38 recruiters
Praveen R
Posted by Praveen R
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹16L / yr
skill iconJava
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
+2 more

Qualifications

 

  • 3-5 years of experience of working across the full testing lifecycle
  • Experience in creating optimal test strategies and test plans
  • Expertise in automation and manual testing of APIs, UI, database and apps
  • Knowledge of automated testing tools 
  • Comfortable with SQL
  • Knowledge of CI/CD pipeline is desirable
  • Good written and verbal communication skills
  • Highly responsive in resolving issues
  • Good team player with an attitude 


Read more
QuickSell
QuickSell
Agency job
Mumbai
5 - 8 yrs
₹10L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
As a Backend Developer, you will be responsible for helping us maintain and expand our suite of internal and external APIs for the QuickSell Digital Catalogue and mobile apps. Our RESTful APIs serve many clients - mobile apps, websites, web hooks for third-party services and internal tools. An experience with API versioning, caching,and token-based security mechanisms is a must, along with an ability to architect,
document, build, and deploy RESTful JSON APIs with continuous uptime and minimal latency.


Roles and Responsibilities:
 -Building API services using NodeJS Express and related frameworks
 Expert level understanding of NodeJS asynchronous runtime
 Expert level understanding of Javascript concepts on callbacks and closures
 Experience with Postgres, NoSQL, Redis, and Firebase Realtime database
 Experience with AWS services like Elastic Beanstalk, Cloudfront, S3, EC2, Lambda,
 API Gateway, SQS, etc
 Understanding of patterns and techniques for building scalable back-end
 infrastructure including caching, rate limiting, authentication, and authorization
 schemes.
 Experience in building highly scalable and high throughput services with
 millisecond response times
 Experience working in a collaborative team environment
 Excellent communication & interpersonal skills
 Willingness to learn and pick up new technology along with patience to mentor.


NOTE- Candidates only from PRODUCT BASED companies will be preferred. Location is Mumbai and its Work from Office.



Read more
A leading service based MNC
A leading service based MNC
Agency job
via Snapminds Technologies by Venkata Lakshmi
Bengaluru (Bangalore), Hyderabad, Pune
3 - 16 yrs
₹5L - ₹25L / yr
Oracle Forms
Oracle Reports
PL/SQL
Hiring for our  leading Service based MNC

Oracle forms and report developer;


Oracle Forms and Reports-L2, Oracle, (Mandatory) and PL-SQL-L2, (Optional).

As a Senior Developer, you are responsible for development, support, maintenance and implementation of a complex project module.

You should have good experience in application of standard software development principles.

You should be able to work as an independent team member, capable of applying judgment to plan and execute your tasks.

You should have in-depth knowledge of at least one development technology/ programming language.

You should be able to respond to technical queries / requests from team members and customers.

You should be able to coach, guide and mentor junior members in the team.

The PL-SQL & Oracle forms Developer would need to have at least 5+ years of experience.

Ready to work in the US shift 12 PM to 9.30 PM IST.

As developer, you will proactively identify solutions for gaps in business processes and systems and support functions based upon identified business requirements and provide analytical and problem solving expertise to resolve business and systems issues.
Ensure that the best practices are fulfilled to increase the quality and maintain high service standards. Should take end to end responsibility for services.

Skills Required:
• Development knowledge on : PL-SQL and Oracle Forms
• Strong organizational skills, attention to detail and ability to prioritize.
• Ability to handle Client requirements, creating design document and walk them with client
• Open mindset, positive attitude, logical thinking, self -starter (take initiative).
• Ability to work under pressure and proactively in a fast-paced environment with tight deadlines
Should be a team player, ability to multitask, good interpersonal & communication skills

Ready to work in the US shift 12 PM to 9.30 PM IST.
Read more
Bigontech
at Bigontech
1 recruiter
Rajesh Durai
Posted by Rajesh Durai
Remote, Bengaluru (Bangalore), Coimbatore, Mangalore, Kochi (Cochin), Thiruvananthapuram
3 - 6 yrs
₹10L - ₹14L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconMongoDB
skill iconPostgreSQL
skill iconDocker
+2 more

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

 

Node.js Developer Responsibilities:

  • Developing and maintaining all server-side network components.

  • Ensuring optimal performance of the central database and responsiveness to front-end requests.

  • Collaborating with front-end developers on the integration of elements.

  • Designing customer-facing UI and back-end services for various business processes.

  • Developing high-performance applications by writing testable, reusable, and efficient code.

  • Implementing effective security protocols, data protection measures, and storage solutions.

  • Running diagnostic tests, repairing defects, and providing technical support.

  • Documenting Node.js processes, including database schemas, as well as preparing reports.

  • Recommending and implementing improvements to processes and technologies.

Node.js Developer Requirements:

  • Bachelor's degree in computer science, information science, or similar.

  • At least 4+ yrs experience as a Node.js developer.

  • Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

  • Experience collaborating in an agile environment alongside designers, analysts, and product owners.

  • Experience designing and documenting APIs (we use Node.js, Express, OpenAPI Spec)

  • Experience in building scalable production services and monitoring performance (we use Kibana, New Relic)

  • Knowledge of front-end technologies such as HTML5 and CSS3.

  • Superb interpersonal, communication, and collaboration skills.

  • Exceptional analytical and problem-solving aptitude.

  • Great organizational and time management skills.

  • Availability to resolve urgent web application issues outside of business hours.

Read more
3 Minds Digital
at 3 Minds Digital
5 recruiters
Mubbashira Shaikh
Posted by Mubbashira Shaikh
Mumbai
3 - 5 yrs
₹6L - ₹7L / yr
skill iconReact Native
skill iconReact.js
skill iconHTML/CSS
skill iconJavascript
 

 

  1. Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
  2. Thorough understanding of React Native and its core Principles.
  3. Hands-on experience on React Native Framework minimum 1 year.
  4. Thorough understanding of HTML5, CSS3, and attention to detail for UI.
  5. Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
  6. Thorough understanding of RESTful APIs and integration with React-Native
  7. Familiarity with modern front-end builds pipelines and tools.
  8. Experience with common front-end development tools such as Babel, Web pack, NPM, etc.
  9. Experience with Native Mobile app deployment on App store and google play store.
  10. Passionate about writing readable, maintainable, and well-tested code.

 

 

Duties and Responsibilities:

 

  1. Developing new features and user interfaces from wireframe models
  2. Ensuring the best performance and user experience of the application
  3. Fixing bugs and performance problems
  4. Writing clean, readable, and testable code
  5. Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
Read more
Procol
at Procol
4 recruiters
Gaurav Baheti
Posted by Gaurav Baheti
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹5L - ₹10L / yr
Data Structures
skill iconRuby on Rails (ROR)
Algorithms
skill iconJavascript
We're a team of ex-Google, Zomato, OYO engineers and product folks who've worked at high-impact, growth companies and believe that we're on the journey of building one. Join us! Responsibilities - • You’ll bring new ideas to the table, implement them into features, and collaborate with the product and design team to create a great user experience. • You'll develop, test, improve, and deploy new features on new different applications. • We also expect you to adopt a disciplined approach to development, testing, documentation, and code structure in a team environment.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos