
Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.
Key Responsibilities :
Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.
Experienced in a tech support role in managing Android, iOS or Windows devices
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Deal directly with customers, and respond promptly to customer inquiries
Handle issues by providing the appropriate Root cause of the issue
Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Technical Skills – Must Have:
Experience on mobile device platforms (Android, iOS, Windows or Mac)
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.
Nice To Have :
Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.
Skills :
Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

About Promobi Technologies
About
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
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Employment Type: Full-Time
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- Collaborate with cross-functional teams to define, design, and ship new SDK features.
- Implement and manage inter-process communication using AIDL.
- Develop and maintain services and background processes for seamless application functionality.
- Architect scalable multi-module Android applications with proper separation of concerns.
- Utilize the MVVM architecture for clean, testable, and maintainable code.
- Optimize application performance and memory usage.
- Write clean, well-documented, and efficient code while adhering to industry standards.
- Perform code reviews, provide mentorship, and ensure best practices are followed across the development team.
- Debug and resolve issues, ensuring application stability and reliability.
- Stay updated on the latest Android development trends, tools, and frameworks.
Key Skills and Qualifications
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- Proficient in Android services, background tasks, and inter-process communication.
- Expertise in multi-module architecture for Android applications.
- Strong understanding of MVVM architecture and data binding.
- Solid knowledge of Android design principles, patterns, and best practices.
- Experience with testing frameworks (e.g., JUnit, Mockito) for unit and integration testing.
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Are you a talented and motivated Drupal Developer with a passion for creating amazing digital experiences? We are seeking a skilled Drupal Developer to join our dynamic team. As a Drupal Developer you will have the opportunity to work on exciting projects, collaborate with a talented team, and grow your career in web development.
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-> Develop and maintain Drupal-based websites and web applications.
-> Collaborate with cross-functional teams to design and implement web solutions.
-> Write clean, maintainable, and efficient PHP code.
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#Qualifications:
-> Bachelor's degree in Computer Science or a related field (preferred).
->1-3 years of professional experience in Drupal development.
->Strong proficiency in PHP, HTML, and JavaScript.
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Position Overview:
The Engineering Manager will work closely with the management and customers and partners globally. He/She will report to the VP - Engineering. He/She will be responsible for shaping the product and strategizing its delivery around when and how it will be done so.
The ideal candidate should have prior experience as Engineering Manager in a start-up or Product company, developing an Enterprise SAAS product.
Responsibilities:
●Lead Product Development, QA and Documentation for multiple client Products
●Deliver Engineering Product Releases and Patches
●Provide work break-down and be responsible for all Engineering Team deliverables
●Interact with team members and ensure timely and successful delivery of each sprint iteration
●Provide technical guidance, coaching and mentoring to the Engineering Team
●Be responsible for tools and processes for all Engineering activities
●Work with Product Management and help shape the product roadmap
●Work with Services Organization and set the right expectations regarding the product roadmap, delivery of enhancements and patches
●Define and manage quarterly goals for Engineering Team
●Manage engineering budget, incentive programs and team-building activities
●Hire and manage Product Development, QA and Documentation Team members
The Ideal Candidate:
●Should have completed a 4-year Engineering degree in Computer Science (preferably) or an advanced degree in a similar stream
●Should have 10-12 years of experience with at least 2-3 years as an Engineering Manager
●Must have experience with Containerization, Docker, Kubernetes
●Should have designed and delivered:
- Open Source based Enterprise Software
- Software based on Java, Angular JS, ReactJS, Python, no-SQL databases etc
- Solutions in the Cloud (AWS or Azure or Google Cloud Platform (GCP))
●Delivered multiple releases of products using Agile Development
●Delivered Artifacts like Design/Test-Plan/Documentation-Plan documents
●Possess Team Management skills:
- Led Product Development Teams involving UI, Middle-Tier and Database developers, QA and Documentation Teams
- Delivered performance reviews, and improvement plans to team members
Desired Skills:
●Experience having worked at a startup or product development company is an advantage
- HTML/CSS/ES6 Javascript, Java 8 and any Java based web framework
- Adobe experience Manager (AEM) Apache Sling, JCR, OSGI
- Good knowledge in Apache Sling framework
- Good knowledge in Java content repository API
- Good knowledge in Apache Jack rabbbit framework
- Knowledge of OSGI and Declarative Services
- Strong understanding of REST Principles and Hands on experience REST based API development
- Knowledge of Patterns and good practices to design and develop quality and clean code
- Experience in Pair programming and code reviews
- Experience with testing at all levels unit, integration, functional and performance
- Experience in Agile Project (Scrum or SAFe) execution is a must
- Familiarity with git, basic git branching strategies, working in a peer-reviewed environment,able to code to existing patterns/styles
- Familiarity with task management, bug tracking and wiki-based documentation tools like Jiraand confluence
- AEM BE developers must have modern ES6 javascript experience as well as java developer experience
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- nodes via java code, and accessing REST endpoints via java code
- Ability to create custom AEM CQ components and a good exposure to both core and
- foundation components that can be inherited in AEM
- Good understanding of AEM web development framework using Apache Sling
- Create multiple OSGI Bundles in the AEM stack based on the requirements of the Project

React Native leverages common JavaScript skills while allowing a developer to simultaneously target both iOS and Android. Great React Native developers can build apps that feel truly native while using web technologies that are familiar to a wide range of developers. They usually focus on the front end of the product, but they are also adept at understanding the API services and infrastructure with which the app needs to integrate.



Job Description
Job brief
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable with both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Good working knowledge of PHP MVC web frameworks (Symfony or Codeigniter or Laravel)
- Proficiency in JavaScript (or jQuery) programming.
- Relational database skills with MySQL
- Understanding of responsive CSS design frameworks such as Bootstrap.
Requirements and skills
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, Statistics, or relevant field
Interested candidates can share their CVs to shubhashish.dutta (at the rate) viswasi.com
Job Description:
We are looking for a Java Developer with experience in building high-performing, scalable,enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.
Responsibilities and Duties
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Qualifications
• BS/MS degree in Computer Science, Engineering, or a related subject
• Minimum 4.5 to 6 years of software development experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Microservice architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.
About the role:
As a product engineer I/II, you will be responsible for continuous improvement of Cashfree experience for all our customers and end- users. You will dream big but identify and take small steps towards achieving that goal. You will receive great feedbacks at every step of the development cycle from your peers to our customers and end- users.
You may be working on architecting the money disbursement flow or creating most- friendly interface for consumer payment. All our engineers identify as generalist and building products that are useful and delightful are core to our engineering culture.
You're more than a coder. You wil be part of entire product process, from conceptualizing till post- launch evaluation. You should have deep empathy for the users to minimize the gap between what we build and what they need. Have sound judgement to balance between code writing speed and it's maintainability. Knowledge of variety of server- side/ frontend frameworks is desirable but not compulsory
1. Azure/Infra Architect
Responsibilities
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Assess, analyze current infrastructure footprint (compute, storage, network) and complete requirement gathering (HW, SW) to move individual applications to Cloud
- Complete high level and low level design for cloud infrastructure, databases and other required components.
- Build and deploy infrastructure in cloud
- Migrate OS, Database and application from on-premise to Cloud
- Apply technical knowledge and customer insights to create application modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key application development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, Java/node.js, DevOps and OSS tools)
- Connect with Client team to remove key blockers
Qualifications
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have 5+ experience in Cloud and Data center migration project as solution architect
- Must have in-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
- Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required;
- Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required;
- Experience and understanding of large-scale application development projects (including key coding skills and practices) required;
2. Azure DevOps Engineer
Responsibilities:
- Candidate will implement automation solutions on Azure using open source tools and technologies (e.g. Ansible, Jenkins, Chef) in any of the following technology tiers/products:
- Unix/Linux
- Microsoft Windows Server
- Oracle Database
- Middleware (IBM WebSphere, JBoss)
- VMware
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Candidate will provide expert level of automation solution support.
- Perform as primary Systems Administrator in a large enterprise environment.
- Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
- Test new releases of products to ensure compatibility and minimize user impact.
- Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
- Develop, document, and automate technical processes and procedures as needed.
- Adhere to strict Information Systems security guidelines in all cases.
Qualifications:
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have experience with one or more open source tools (Ansible, Chef, Puppet, Yamal, Parker, etc.).
- Hands on experience with change automation and orchestration.
- Proficient in scripting languages (e.g. Perl, Python, Bash, Ruby, etc.)
- Hand on experience with troubleshooting and diagnoses of hardware and software problems.
- Experience installing, configuring, and maintaining computer hardware and software in a large-scale enterprise environment.

