Cutshort logo
Promobi Technologies logo
Technical Support
Promobi Technologies's logo

Technical Support

Richa Raje's profile picture
Posted by Richa Raje
2 - 6 yrs
₹2L - ₹6L / yr
Pune
Skills
Technical support
Customer Service
Customer Support
SaaS
MDM
Zendesk
Salesforce
Debugging
Troubleshooting
Bug tracking
Mobile device management
skill iconAndroid Testing

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

 

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Promobi Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management. 

 

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.



Read more

Company video

Promobi Technologies's video section
Promobi Technologies's video section

Connect with the team

Profile picture
Rahul Muley
Profile picture
Sonika Sachdeva
Profile picture
Richa Raje
Profile picture
kiran Nagdeve
Profile picture
Krishnapriya Nilayapalem
Profile picture
Ritu Sarvade
Profile picture
Vaishali Vishwakarma
Profile picture
Karishma Shingote
Profile picture
Karishma Shingote
Profile picture
Amol Ugalmugale
Profile picture
Shruti Datta
Profile picture
sakshi Rahate
Profile picture
Kevin Marbaniang
Profile picture
Rashmi Joshi
Profile picture
Daxina Dighe

Company social profiles

linkedintwitterfacebook

Similar jobs

Rigel Networks Pvt Ltd
Bengaluru (Bangalore)
5 - 7 yrs
₹10L - ₹15L / yr
SAP Concur
SAP
Concur

Dear Candidate,

We are urgently Hiring SAP Concur Consultants for Bangalore Location.


Position: SAP Concur Consultant

Location: Bangalore

Experience: 5-7 yrs

Skills: SAP Concur

Salary: Best in Industry (20-25% Hike on the current ctc)

Note:

only Immediate to 15 days Joiners will be preferred.

Candidates from Tier 1 companies will only be shortlisted and selected

Candidates' NP more than 30 days will get rejected while screening.

Offer shoppers will be rejected.


Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 


Read more
empowers digital transformation for innovative and high grow
empowers digital transformation for innovative and high grow
Agency job
via Hirebound by Jebin Joy
Pune
4 - 12 yrs
₹12L - ₹30L / yr
Hadoop
Spark
Apache Kafka
ETL
skill iconJava
+2 more

To be successful in this role, you should possess

• Collaborate closely with Product Management and Engineering leadership to devise and build the

right solution.

• Participate in Design discussions and brainstorming sessions to select, integrate, and maintain Big

Data tools and frameworks required to solve Big Data problems at scale.

• Design and implement systems to cleanse, process, and analyze large data sets using distributed

processing tools like Akka and Spark.

• Understanding and critically reviewing existing data pipelines, and coming up with ideas in

collaboration with Technical Leaders and Architects to improve upon current bottlenecks

• Take initiatives, and show the drive to pick up new stuff proactively, and work as a Senior

Individual contributor on the multiple products and features we have.

• 3+ years of experience in developing highly scalable Big Data pipelines.

• In-depth understanding of the Big Data ecosystem including processing frameworks like Spark,

Akka, Storm, and Hadoop, and the file types they deal with.

• Experience with ETL and Data pipeline tools like Apache NiFi, Airflow etc.

• Excellent coding skills in Java or Scala, including the understanding to apply appropriate Design

Patterns when required.

• Experience with Git and build tools like Gradle/Maven/SBT.

• Strong understanding of object-oriented design, data structures, algorithms, profiling, and

optimization.

• Have elegant, readable, maintainable and extensible code style.


You are someone who would easily be able to

• Work closely with the US and India engineering teams to help build the Java/Scala based data

pipelines

• Lead the India engineering team in technical excellence and ownership of critical modules; own

the development of new modules and features

• Troubleshoot live production server issues.

• Handle client coordination and be able to work as a part of a team, be able to contribute

independently and drive the team to exceptional contributions with minimal team supervision

• Follow Agile methodology, JIRA for work planning, issue management/tracking


Additional Project/Soft Skills:

• Should be able to work independently with India & US based team members.

• Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.

• Strong sense of urgency, with a passion for accuracy and timeliness.

• Ability to work calmly in high pressure situations and manage multiple projects/tasks.

• Ability to work independently and possess superior skills in issue resolution.

• Should have the passion to learn and implement, analyze and troubleshoot issues

Read more
company logo
Agency job
via Molecular Connections by Molecular Connections
Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹10L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+2 more
Looking for a Kubernetes Engineer Freelancer to support our existing team. please review the list of responsibilities and qualifications.

Responsibility :

  • Install, configure, and maintain Kubernetes clusters.
  • Develop Kubernetes-based solutions.
  • Improve Kubernetes infrastructure.
  • Work with other engineers to troubleshoot Kubernetes issues.

Kubernetes Engineer Requirements & Skills

  • Kubernetes administration experience, including installation, configuration, and troubleshooting
  • Kubernetes development experience
  • Linux/Unix experience
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Read more
Guvi Geeks Network Pvt Ltd
Asvitha Chandrasekar
Posted by Asvitha Chandrasekar
Remote only
2 - 10 yrs
₹1L - ₹2L / yr
Teaching
PCB
Electronics

ABOUT US:

GUVI (Grab Your Vernacular Imprint), IIT Madras incubated company is an online Skill Acceleration platform catering to various courses in Vernacular languages. We offer pre-recorded courses on our platform taken by subject matter experts in National and International languages. With more than 200 courses on our platform, we ensure high-quality content and perfection with the value we cater to our learners.


Our products consisting Zen - LIVE classes are mentored by IIT Professors having Industrial expertise in various high-end courses with 100% placement support, HackerKID is India’s first self-paced Gamified Coding and Learning platform which encourages kids to master cutting-edge technologies in-depth in a fun and challenging way, GUVI for corporates is a talent transformation suite that offers an efficient mode of training for employees with our excellent mentors.


JOB DESCRIPTION:


Role: Author

Nature of Job: Freelancer

Location: Remote

Course name: PCB Design

Specialization: Subject Matter Expert


Skills

● Course expertise

● Hands-on experience

● Teaching skills

● Presentation skills

● Communication skills

● Time management


Responsibilities

● Providing sample videos and content plan/syllabus

● Providing pre-recorded, ready-to-launch videos according to the course guidelines framed by the company, post-approval, within the accepted timeline

● Ensuring High - quality Video and Audio

● Ensuring excellent delivery, clarity and tech stack of the course


Process of Onboarding:

● In order to form a smooth onboarding process, we have a set of requirements to be fulfilled. They are as follows:

○ A couple of sample videos of 7 to 10 minutes for evaluation

○ A complete course outline with all the respective activities for the course module

● Once we pass this stage, we can sign an MoU to start working

● As GUVI don’t pay by advance or by milestones, we have an MoU in place for this case.


Payments, deadlines and deliverables:

● Will be discussed in detail while signing the MoU



Read more
Mobiloitte Technologies
at Mobiloitte Technologies
2 recruiters
Mobiloitte Technologies
Posted by Mobiloitte Technologies
Remote, Delhi
1 - 5 yrs
₹5L - ₹18L / yr
Blockchain
Ethereum
Hyperledger
Solidity
Cryptography
+5 more

Mobiloitte is a Premier, Full Service Software Development Company for Blockchain, IoT, Artificial Intelligence, BOTS, Mobile, and Web Development with a special focus on Timeliness, Security, Scale, and Performance. Our teams have worked across the industries and verticals while servicing more than 5000 projects so far. This rich experience with global clientele and varied technology landscape has shaped us into a winning team with a magic sauce of EXPERIENCE-EXUBERANCE-EXPERTISE combined and enables us to provide top-notch services and solutions.

We have an opening for Blockchain Developer.(Ethereum /Hyperledger)-

Job Title:  Blockchain Developer (Ethereum /Hyperledger)

Reports to: Project Manager             

Experience: 1-5 Years

Company Name : Mobiloitte Technologies.

Website : http://www.mobiloitte.com/" target="_blank">www.mobiloitte.com

Location:   New Delhi

Qualifications: B.E/B.Tech

Roles & Responsibilities:

1. Must have experience with combination of following DLT (Distributed Ledger Technology) related: Hyperledger Fabric, Sawtooth, Iroha, Node.js, Go, Composer, Ethereum, Solidity, Truffle, web3.js, Geth, Corda, NEO

2. Experience with containerization (Docker) and cloud-based computing (AWS, Bluemix, Azure) is a plus

3. Experience in pre-sales activities (proposal, client meetings, presentations)

4. Individual contributor with excellent analytical skills and ability to think out of the box (experience with requirements gathering/engineering are an advantage)

5. Excellent interpersonal and communication skills, including strong presentation skills

Desired Skills:

1. Hyperledger Fabric projects implementation experience is mandatory

2. Must have strong experience in writing chain code using Go Lang

3. Must have strong experience in implementing apps on top of Hyperledger Fabric using Angular or React front-end and NodeJS services

4.Hands on experience on-stellar,parity,R3 Corda,ethereum.

5.Should be hands on Consensus like-PBFT,PoW (Ethash)SCP (Steller Consensus Protocol) etc…

6.Good knowledge on Privacy like- public,private.

7.Must have ability to work collaboratively with a distributed agile team and deliver with high quality

8.Must have strong experience in DevOps using Git, Jenkins, Dockers, Kubernetes

9. Any experience in one of the Cloud platforms AWS or Azure or IBM BlueMix is an advantage

10.Business domain knowledge in Finance will be an added advantage.

Read more
Voizworks
at Voizworks
4 recruiters
Mriganka Singh
Posted by Mriganka Singh
Bengaluru (Bangalore)
1 - 2 yrs
₹1.8L - ₹2.4L / yr
Search Engine Optimization (SEO)
Keyword Research
Link building
skill iconGoogle Analytics

Roles and responsibilities:


  • Execute tests, collect and analyze data and results, and identify trends and insights to achieve maximum ROI in paid search campaigns.

  • Track, report, and analyze website analytics.

  • Optimize copy and landing pages for search engine marketing.

  • Perform ongoing keyword discovery, expansion and optimization.

  • Research and implement search engine optimization recommendations.

  • Research and analyze competitor advertising links.

  • Develop and implement link building strategy.

  • Work with the development team to ensure SEO best practices are properly implemented on newly developed code.

  • Work with editorial and marketing teams to drive SEO in content creation and content programming.

  • Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements and skills:

  • Bachelor’s degree required.

  • 1-2 years of experience in SEO marketing.

  • Proven SEO experience.

  • Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.

  • Solid understanding of performance marketing, conversion, and online customer acquisition.

  • In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends).

  • Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).

  • Experience with A/B and multivariate experiments.

  • Knowledge of ranking factors and search engine algorithms.

  • Up-to-date with the latest trends and best practices in SEO. 
Read more
Digital Aristotle
at Digital Aristotle
2 recruiters
Digital Aristotle
Posted by Digital Aristotle
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹15L / yr
skill iconDeep Learning
Natural Language Processing (NLP)
skill iconMachine Learning (ML)
skill iconPython

JD : ML/NLP Tech Lead

- We are looking to hire an ML/NLP Tech lead who can own products for a technology perspective and manage a team of up to 10 members. You will play a pivotal role in re-engineering our products, transformation, and scaling of AssessEd

WHAT ARE WE BUILDING :

- A revolutionary way of providing continuous assessments of a child's skill and learning, pointing the way to the child's potential in the future. This as opposed to the traditional one-time, dipstick methodology of a test that hurriedly bundles the child into a slot, that in-turn - declares- the child to be fit for a career in a specific area or a particular set of courses that would perhaps get him somewhere. At the core of our system is a lot of data - both structured and unstructured. 

 

- We have books and questions and web resources and student reports that drive all our machine learning algorithms. Our goal is to not only figure out how a child is coping but to also figure out how to help him by presenting relevant information and questions to him in topics that he is struggling to learn.

Required Skill sets :

- Wisdom to know when to hustle and when to be calm and dig deep. Strong can do mentality, who is joining us to build on a vision, not to do a job.

- A deep hunger to learn, understand, and apply your knowledge to create technology.

- Ability and Experience tackling hard Natural Language Processing problems, to separate wheat from the chaff, knowledge of mathematical tools to succinctly describe the ideas to implement them in code.

- Very Good understanding of Natural Language Processing and Machine Learning with projects to back the same.

- Strong fundamentals in Linear Algebra, Probability and Random Variables, and Algorithms.

- Strong Systems experience in Distributed Systems Pipeline: Hadoop, Spark, etc.

- Good knowledge of at least one prototyping/scripting language: Python, MATLAB/Octave or R.

- Good understanding of Algorithms and Data Structures.

- Strong programming experience in C++/Java/Lisp/Haskell.

- Good written and verbal communication.

Desired Skill sets :

- Passion for well-engineered product and you are - ticked off- when something engineered is off and you want to get your hands dirty and fix it.

- 3+ yrs of research experience in Machine Learning, Deep Learning and NLP

- Top tier peer-reviewed research publication in areas like Algorithms, Computer Vision/Image Processing, Machine Learning or Optimization (CVPR, ICCV, ICML, NIPS, EMNLP, ACL, SODA, FOCS etc)

- Open Source Contribution (include the link to your projects, GitHub etc.)

- Knowledge of functional programming.

- International level participation in ACM ICPC, IOI, TopCoder, etc

 

- International level participation in Physics or Math Olympiad

- Intellectual curiosity about advanced math topics like Theoretical Computer Science, Abstract Algebra, Topology, Differential Geometry, Category Theory, etc.

What can you expect :

- Opportunity to work on the interesting and hard research problem, to see the real application of state-of-the-art research into practice.

- Opportunity to work on important problems with big social impact: Massive, and direct impact of the work you do on the lives of students.

- An intellectually invigorating, phenomenal work environment, with massive ownership and growth opportunities.

- Learn effective engineering habits required to build/deploy large production-ready ML applications.

- Ability to do quick iterations and deployments.

- We would be excited to see you publish papers (though certain restrictions do apply).

Website : http://Digitalaristotle.ai


Work Location: - Bangalore

Read more
Upforce Tech
at Upforce Tech
2 recruiters
Vipul Limbachiya
Posted by Vipul Limbachiya
Ahmedabad
0 - 5 yrs
₹2L - ₹6L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS
We are looking for a full-time ReactJS developer with below skills and at least 1 year of relevant working experience. Skills: Must have: - ReactJS - Javascript (ES6/7) - HTML5 - CSS3 - Git Good to have: - React Native - MaterialUI - CSS animation - Electron Company Profile: A service-based software company located at Ahmedabad, Gujarat, providing best front-end development services to clients across the globe on a wide array of domains. Perks: - Flexible timings - Friendly work environment - Learning-oriented - Exposure to cutting-edge technologies - Competitive Salary Interview Process: - Screening Round - Technical Round - Practical Test - HR Round Please revert with your latest CV along with: - Total experience - Total relevant experience - Reason for looking for a job change - Current Salary - Expected Salary - When can you join us?
Read more
Pramata Knowledge Solutions
Seena Narayanan
Posted by Seena Narayanan
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹16L / yr
DevOps
Automation
skill iconProgramming
Linux/Unix
Software deployment
+7 more
Job Title: DevOps Engineer Work Experience: 3-7 years Qualification: B.E / M. Tech Location: Bangalore, India About Pramata Pramata’s unique, industry-proven offering combines the digitization of critical customer data currently locked in unstructured and obscure sources, then converts that data into high-quality, actionable information accessible through one or multiple applications through the Pramata cloud-based customer digitization platform. Pramata’s customers are some of the largest companies in the world including CenturyLink, Comcast Business, FICO, HPE, Microsoft, NCR, Novelis, and Truven Health IBM. Pramata has helped these companies and more find millions of dollars in revenue, ensure regulatory and pricing compliance, as well as enable risk identification and management across their customer, partner, and even supplier bases. Pramata is headquartered near San Francisco, California and has its Product Engineering and Solutions Delivery Center in Bangalore, India. How Pramata Works Pramata extracts essential intelligence about customer relationships from complex, negotiated contracts, simplifies it from legalese into plain English, synthesizes it with data from CRM, CLM, billing and other systems, and delivers it in the context of a particular user’s role and responsibilities. This is done through Pramata’s unique Digitization-as-a-Service (DaaS) process which transforms unstructured and diverse data into accurate, timely and meaningful digital information stored in the Pramata Digital Intelligence Hub. The Hub keeps the information centralized as one single, shared source of truth along with ensuring that this data remains consistent, accessible and highly secure. The opportunity - What you get to do You will be instrumental in bringing automation to development and testing pipelines, release management, configuration management, environment & application management and day-to-day support of development teams. You will manage the development of capabilities to achieve higher automation, quality and performance in automated build and deployment management, release management, on-demand environment configuration & automation, configuration and change management and in production environment support - Application monitoring, performance management and production support of mission-critical applications including application and system uptime and remote diagnostics - Security - Ensure that the highly sensitive data from our customers is secure at all times. - Instrument applications for performance baselines and to aid rapid diagnostics and resolution in case of system issues. - High availability and disaster recover - Build and maintain systems that are designed to provide 99.9% uptime and ensure that disaster recovery mechanisms are in place. - Automate provisioning and integration tasks as required to deploy new code. - Monitoring - Proactive steps to monitor complex interdependent systems to ensure that issues are being identified and addressed in real-time. Skills required: - Excellent communicator with great interpersonal skills, driving clarity about the intricate systems - Come with hands-on experience in application infrastructure technologies like Linux(RHEL), MySQL, Apache, Nginx, Phusion passenger, Redis etc. - Good understanding of software application builds, configuration management and deployments - Strong scripting skills like Shell, Ruby, Python, Perl etc. Comes with passion for automation - Comfortable with collaboration, open communication and reaching across functional borders. - Advanced problem-solving and task break-down ability. Additional Skills (Good to have but not mandatory): - In depth understanding and experience working with any Cloud Platforms (e.g: AWS, Azure, Google cloud etc) - Experience using configuration management tools like Chef, Puppet, Capistrano, Ansible, etc. - Being able to work under pressure and solve problems using an analytical approach; decisive, fast moving; and a positive attitude. Minimum Qualifications: - Bachelor’s Degree in Computer Science or a related field - Background in technology operations for Linux based applications with 2-4 years of experience in enterprise software - Strong programming skills in Python, Shell or Java - Experience with one or more of the following Configuration Management Tools: Ansible, Chef, Salt, Puppet - Experience with one or more of the following Databases: PostgreSQL, MySQL, Oracle, RDS
Read more
C1X Inc.
at C1X Inc.
2 recruiters
Lokesh Narayanaswamy
Posted by Lokesh Narayanaswamy
Chennai
3 - 7 yrs
₹4L - ₹12L / yr
MySQL
Database Design
Relational Database (RDBMS)
Druid Database
Responsibilities • Advise product and operations teams as the database subject matter expert (SME) • Manage databases within C1X cloud infrastructure including development, test and production • Implement database changes as part of software and infrastructure releases • Design and implement monitoring tools to optimized databases for high availability and performance in a highly transnational environment • Perform server and query performance analysis, tuning, load and stress testing and capacity planning • Automate configuration management and runbooks Requirements • Good Understanding of MySQL architecture -MySQL installation and configuration • Expertise in MySQL parameters and tuning • Query Optimization- Performing load tests • Capacity planning- Expertise on all MySQL DBA Day to Day Activities • Familiarity with Cloud Computing and SAAS
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos