Salesforce QA

🚨 We're Hiring | Telemarketer – Creator Outreach 🚨

📍 Location: Mumbai (Preferred)

💼 Experience: 3–4 Years

Social Tweebs is looking for enthusiastic and confident Telemarketers to join our growing team!

We are hiring 2 Telemarketers who will play a key role in expanding our creator network by connecting with content creators and introducing them to our exclusive creator growth packages.

✨ Key Responsibilities:

• Reach out to creators via calls and explain our service offerings.

• Educate creators about our packages, including:

• 1:1 Expert Consultations
• • Build rapport and maintain strong relationships with creators.
• • Follow up with leads and assist in onboarding interested creators.
• • Maintain accurate records of conversations and outreach activities.
• 
  

🎯 What We're Looking For:

• 3–4 years of experience in telemarketing, telesales, customer outreach, or a similar role.

• Excellent communication and persuasion skills.

• Confidence in handling outbound calls and engaging with creators.

• Strong follow-up and relationship-building abilities.

• Goal-oriented mindset with a proactive approach.

If you're passionate helping creators grow their digital presence, we'd love to hear from you!

#Hiring #Telemarketer #Telesales #CreatorEconomy #InfluencerMarketing #MumbaiJobs #TweebStars #JobOpening

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Hiring: Customer Support Executive

company name - MONEYVIEW

Location: Novel Tech Park, Kudlu Gate, Bangalore

Industry: FinTech / BFSI / NBFC / Telecom

Experience: 1–2+ Years

Salary: Up to ₹6 LPA

Work Days: 6 Days Working

Key Requirements:

* Experience in Customer Support / Customer Service

* Preferred background in BFSI / FinTech / Loan / Credit Card / NBFC / Telecom

* Strong English communication (Mandatory)

* Good in inbound & outbound call handling

* Customer query / complaint resolution experience

* CRM / Email support knowledge preferred

Interested candidates can share CV / details.

Company: IDFC

About the company:  IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector

Job Description - The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis

Position:  Production Support

Location: Mumbai

Minimum Qualification:  Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Experience:  2 to 5 years of experience in production support and 1 year of relevant experience in CMS/BXP application

CTC:  12 LPA

Employment Type:  Full Time

Key Responsibilities:

• Hands on Experience Banking Production Support. Good to have knowledge of Intellect Payment, Collection, BXP, Integrator, Liquidity etc.
• System understanding and hands on experience on Application Support
• Perform all tests on production applications
• Design production support procedures, policies and documentation.
• Prepare recovery procedures for all applications and provide upgrade to same.
• Identify and resolve technical issues.
• Establish the root causes of production errors and escalate serious concerns
• Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
• Manage code migration across environments to ensure continued and synchronized functionality
• Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
• Supervise all alerts related to production application and system procedures and provide services proactively 
• Prepare and coordinate communications to senior management. 
• Deliver regular and customized training to teams within the business. 
• Develop test scripts for new/changed production application capabilities. 
• Capture and share best- practice knowledge amongst the team
• Stay abreast with global market trends and competitor strategies in key markets
• Leverage in-house synergies through collaboration with internal stakeholders
• Checking the BMC tool to check the tickets and update the status of the tickets accordingly
• Maintaining the SLA, do the critical analysis of application. 

Skills and qualification:

• Technical Skill Set: Java, Spring boot, API/Microservice
• Basic Understanding of React, Angular, any UI framework , SQL
•  knowledge of database , Log tracing application like Grafana, Jaeger, Kibana, etc ,
• Deployment pipeline like Jenkins, GoCD, GitLab, etc ,
• Good to have Docker, Kubernetes, Git  
• Fair Knowledge on Oracle Database, SQL, PL/SQL, Java, Web Server, App Server, Linux, Windows Server  

Job Title: Full-Stack Developer

Location: Bangalore/Remote

Type: Full-time

About Eblity: 

Eblity’s mission is to empower educators and parents to help children facing challenges. 

Over 50% of children in mainstream schools face academic or behavioural challenges, most of which go unnoticed and underserved. By providing the right support at the right time, we could make a world of difference to these children.

We serve a community of over 200,000 educators and parents and over 3,000 schools.

If you are purpose-driven and want to use your skills in technology to create a positive impact for children facing challenges and their families, we encourage you to apply.

Join us in shaping the future of inclusive education and empowering learners of all abilities.

Role Overview: 

As a full-stack developer, you will lead the development of critical applications. 

These applications enable services for parents of children facing various challenges such as Autism, ADHD and Learning Disabilities, and for experts who can make a significant difference in these children’s lives. 

You will be part of a small, highly motivated team who are constantly working to improve outcomes for children facing challenges like Learning Disabilities, ADHD, Autism, Speech Disorders, etc. 

Job Description:

We are seeking a talented and proactive Full Stack Developer with hands-on experience in the React / Python / Postgres stack, leveraging Cursor and Replit for full-stack development. As part of our product development team, you will work on building responsive, scalable, and user-friendly web applications, utilizing both front-end and back-end technologies. Your expertise with Cursor as an AI agent-based development platform and Replit will be crucial for streamlining development processes and accelerating product timelines.

Responsibilities:

• Design, develop, and maintain front-end web applications using React, ensuring a responsive, intuitive, and high-performance user experience.
• Build and optimize the back-end using FastAPI or Flask and PostgreSQL, ensuring scalability, performance, and maintainability.
• Leverage Replit for full-stack development, deploying applications, managing cloud resources, and streamlining collaboration across team members.
• Utilize Cursor, an AI agent-based development platform, to enhance application development, automate processes, and optimize workflows through AI-driven code generation, data management, and integration.
• Collaborate with cross-functional teams (back-end developers, designers, and product managers) to gather requirements, design solutions, and implement them seamlessly across the front-end and back-end.
• Design and implement PostgreSQL database schemas, writing optimized queries to ensure efficient data retrieval and integrity.
• Integrate RESTful APIs and third-party services across the React front-end and FastAPI/Flask/PostgreSQLback-end, ensuring smooth data flow.
• Implement and optimize reusable React components and FastAPI/Flask functions to improve code maintainability and application performance.
• Conduct thorough testing, including unit, integration, and UI testing, to ensure application stability and reliability.
• Optimize both front-end and back-end applications for maximum speed and scalability, while resolving performance issues in both custom code and integrated services.
• Stay up-to-date with emerging technologies to continuously improve the quality and efficiency of our solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2+ years of experience in React development, with strong knowledge of component-based architecture, state management, and front-end best practices.
• Proven experience in Python development, with expertise in building web applications using frameworks like FastAPI or Flask.
• Solid experience working with PostgreSQL, including designing database schemas, writing optimized queries, and ensuring efficient data retrieval.
• Experience with Cursor, an AI agent-based development platform, to enhance full-stack development through AI-driven code generation, data management, and automation.
• Experience with Replit for full-stack development, deploying applications, and collaborating within cloud-based environments.
• Experience working with RESTful APIs, including their integration into both front-end and back-end systems.
• Familiarity with development tools and frameworks such as Git, Node.js, and Nginx.
• Strong problem-solving skills, a keen attention to detail, and the ability to work independently or within a collaborative team environment.
• Excellent communication skills to effectively collaborate with team members and stakeholders.

Nice-to-Have:

• Experience with other front-end frameworks (e.g., Vue, Angular).
• Familiarity with Agile methodologies and project management tools like Jira.
• Understanding of cloud technologies and experience deploying applications to platforms like AWS or Google Cloud.
• Knowledge of additional back-end technologies or frameworks (e.g., FastAPI).

What We Offer:

• A collaborative and inclusive work environment that values every team member’s input.
• Opportunities to work on innovative projects using Cursor and Replit for full-stack development.
• Competitive salary and comprehensive benefits package.
• Flexible working hours and potential for remote work options.

Location: Remote

If you're passionate about full-stack development and leveraging AI-driven platforms like Cursor and Replit to build scalable solutions, apply today to join our forward-thinking team!

Role: Customer Service Executive/Technical Support Executive

Responsibilities:

• Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
• Supporting the Query and do the needful.
• Reporting to the team lead.
• Proactive work to be done.

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

Job Description

• Bachelor’s degree in software engineering, computer science or similar program.
  . Need 2+ years of experience in Sales force who is technically strong and capable of providing solutions.
  · Minimum 2 years into SFDC CPQ implementations.
  · Strong written and spoken English language communication skills
  · Deep knowledge on Salesforce configuration including objects, fields, profiles, roles, workflows, approval processes, process builders, etc.
  · Strong knowledge of APEX, Visualforce and the Lightning platform development framework
  · Solid understanding of data migration tools and processes with regard to Salesforce
  · Solid experience and knowledge developing integrations with Salesforce using REST or SOAP for example.
  · Ability to clearly answer questions on the different design options available on the Salesforce platform and the trade off’s which exist between different approaches
  · Lightning Components, Rest API , Apex Best Practices, Strong enthusiasm to learn new domains and technologies.
  . Should be able to lead the team and guide the juniors during the implementation.

Technical Skills

• Facilitate business process reviews to identify client requirements and processes. Able to convert client requirements into Salesforce CPQ design, leveraging Best Practices and minimizing the need for custom development. Configure Salesforce CPQ and Sales Cloud solutions
  • Atleast 1+ CPQ full project end to end implementations experience
  • Extensive experience in integrating 3rd party apps to salesforce CPQ
  • Extensive experience in configuring QCP (Quote Calculator Plugin), Custom Actions, Custom Scripts, Advanced Grouping, Price Rules, Product Rules, Summary Variables, Designing of custom CPQ Advanced Quote templates, Product Bundles, Configuration attributes, Types of Discount Schedules, Pricing Models
  • CPQ Certification is an added advantage.

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program

Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.