Salesforce Developer/ Lead/ Architect

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Key Responsibilities:

• Design, develop, and maintain robust and scalable backend applications using Core Java and Spring Boot.
• Build and manage microservices-based architectures and ensure smooth inter-service communication.
• Integrate and manage real-time data streaming using Apache Kafka.
• Write clean, maintainable, and efficient code following best practices.
• Collaborate with cross-functional teams including QA, DevOps, and product management.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot, debug, and optimize applications for performance and scalability.

Required Skills:

• Strong knowledge of Core Java (Java 8 or above).
• Hands-on experience with Spring Boot and the Spring ecosystem (Spring MVC, Spring Data, Spring Security).
• Experience in designing and developing RESTful APIs.
• Solid understanding of Microservices architecture and related patterns.
• Practical experience with Apache Kafka for real-time data processing.
• Familiarity with SQL/NoSQL databases such as MySQL, PostgreSQL, or MongoDB.
• Good understanding of CI/CD tools and practices.
• Knowledge of containerization tools like Docker is a plus.
• Strong problem-solving skills and attention to detail.

About Medvarsity

Medvarsity is a leader in healthcare education, specializing in upskilling professionals with innovative digital learning solutions. We are expanding our Inside Sales team to help drive growth and support our learners.

Key Responsibilities

• Handle inbound and outbound sales calls with prospective and existing customers.
• Engage in tele sales activities to promote Medvarsitys healthcare courses and products.
• Achieve monthly and quarterly sales targets set by the management.
• Maintain strong follow-up with leads through calls, emails, and messages.
• Understand customer requirements, provide product information, and guide them through enrollment.
• Learn about new courses and healthcare related educational products to effectively communicate with clients.
• Update daily sales reports and customer details in the CRM system.
• Collaborate with the marketing team for effective lead management.

Required Skills & Attributes

• Excellent spoken communication skills in both English and Hindi.
• Ability and willingness to engage in outbound (cold calling) and inbound sales calls.
• Quick learner and receptive to training in healthcare education products.
• Confident, persuasive, and target-oriented approach.
• Basic computer and CRM software skills.
• Resilience to handle objections and turn prospects into enrollments.

Qualifications

• Graduation in any discipline (preferred, not mandatory for exceptional communicators).
• Prior experience in inside sales, tele sales, or customer service is a plus. Freshers showing strong communication are welcome
• EdTech industry or similar kind of B2C sales would be preferable.

Requirements:

• Should have sound knowledge of PHP, MySQL, JQuery & javascript.
• Should know MVC framework Yii/Yii2
• Knowledge of mobile app APIs, JSON, etc.
• Knowledge of version control systems like GIT is a plus.
• Strong analytical and problem-solving skills.
• Troubleshoot and fix any issues relating to PHP programs.

Highlights:

• Working 5 days a week.
• Group Health Insurance for our employees.
• Work with a team of 200+ excellent engineers.
• Extra Compensation for Night Shifts.
• Additional Salary for an extra day spent in the office.
• Lunch buffets for all our employees.
• Yearly and quarterly awards with CASH amount, Dinner coupons, etc
• Team Dinners on Project Completion.
• Festival celebration, month end celebration and much more.

What You’ll Do:

• Improve website rankings on Google and other search engines.
• Research keywords and optimize content.
• Build high-quality backlinks.
• Analyze website performance using tools like Google Analytics.

What We’re Looking For:

• Familiarity with tools like SEMrush or Ahrefs.
• Understanding of keywords, backlinks, and analytics.
• Passionate about digital marketing.

Why Join Us?

• Work on exciting projects.
• Grow your skills with a supportive team.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Job description – Mobile App Frontend Developer

vani.coach is an award-winning high-growth product company with a mission of upskilling the communication skills of its 140 million workforce in this decade.

Trusted by large enterprises like L&T, Asian Paints, Cipla, PwC, etc. to upskill their people, Team Vani has a solid track record in delivering learning outcomes that deliver business results, leading to 100% repeat sign-ups. With a proven product-market fit, we have now switched to growth mode, and we are now building our product team.

• 3-6 years of proven and progressive experience in UI development.
• Experience in JavaScript, React Native, and GraphQL. Experience in making hybrid mobile apps. The native experience on Android and iOS will be an add-on. Clean coding and design patterns are desirable. A perfect applicant will be skilled in React Native and JavaScript.
• A grasp of database technologies like PostgreSQL, Python, etc. would be an added bonus.

What makes you a great fit?

• 3–6 years of React Native development experience.
• Experience in React Native, Javascript, and CSS3.
• Familiarity with mobile development concepts, including performance optimisation, device compatibility, and user experience design.
• Great OO skills, including strong design pattern knowledge.
• Experience in any backend is an added advantage (optional).
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of client-server architecture and strong design principles.
• Solid understanding of Core JavaScript principles.
• Experience working with video/audio recording on mobile devices would be preferred.
• Working knowledge of the version control systems Git and SVN.
• Personal track record of process improvement or reengineering.
• Should be able to work independently.
• Should be able to debug the root cause of issues or bugs and their impacts.
• Strong analytical and problem-solving skills.
• Strong interpersonal, written, and verbal communication skills.

What You'll do

• Recommend the best possible way to solve a tech problem and come up with ETAs
• Able to multitask, prioritize, and take critical decisions.
• Provides input for system architectures and designs.
• Define a checklist for code reviews and unit tests.
• Ensure that functional requirements are correctly interpreted and translated into clear and robust code
• Enthusiastic to work collaboratively with people and share your ideas to solve real business problems.
• Collaborates and communicates with internal and outsourced development partners regarding software application design status, project progress, and issue resolution.
• More experienced candidates should be able to lead multiple projects with a sense of ownership.
• Strong analytical and problem-solving skills.
• Self-motivated, a team player, and the ability to work in small groups.

Educational Qualification:

B.E., MTech, BCA, MCA. Candidates holding degrees

• Coordinating all communication and discussions with Technology partners, Semiconductor partner, Vendors, and other 3rd party companies
• Coordinating technology evaluation by various teams Software, Hardware, Quality Assurance, Product Managers and Management team
• Performing market research, exploring ideas by working closely with various departments, and coming up with new innovative features and architectures

Desired Candidate Profile

• BE, BTech, ME, MTech– E&C/CS
• Experience of 6-8 years
• Potential to grasp new technologies
• Experience in Consumer-lifestyle companies
• Good understanding of any of the product categories including Hearables (TWS, Neckbank, Headphones), Wearable (Band, Smartwatches), Alexa Speakers/Voice Assistant, Soundbars, and any other consumer electronics products
• Excellent written and verbal communication skills
• Strong sense of duty and initiative