50+ Documentation Jobs in India

Job Title: Legal Assistant

Experience Level: 1–3 years

Location: Vadodara, Gujarat, India

Shift Time: US Shift (EST/ PST)

Overview

We are hiring a Legal Assistant to support our U.S.-based legal team. This is a client-facing role requiring professional English proficiency. While North American experience is preferred, it is not mandatory. The ideal candidate will have strong legal drafting and research skills, excellent communication abilities, and proficiency in legal and administrative software.

Key Responsibilities

Legal Research and Analysis

· Conduct legal research using Westlaw, public databases, and AI tools, etc.

· Interpret statutes, case law, and regulations.

· Draft memos of law summarizing findings to support litigation strategy.

Document Preparation and Management

· Draft and proofread legal documents including: Demand letters, Cease and desist letters, Complaints, Notices of motion, Affidavits and affirmations, Subpoenas, Deposition preparation materials, Letters and emails to courts and agencies.

· File documents with courts and administrative bodies.

· Maintain organized case files and calendars using software like Practice Panther or Clio (as per client requirements).

· Format documents in PDF, DOCX, Word, CSV, XLSX.

· Create document templates within case management systems.

Client Communication and Case Management

· Conduct client intake and gather relevant documentation.

· Maintain professional communication with clients, courts, agencies, and legal teams.

· Track case progress and update records in case management software.

Trial Preparation

· Prepare trial exhibits and visual aids.

· Coordinate with witnesses and manage courtroom logistics.

· Ensure timely submission of all trial-related documents.

Investigation and Fact Gathering

· Perform background checks and public record searches.

· Locate and interview witnesses or relevant parties.

· Compile findings into reports for attorney review.

Administrative Support

· Assist attorneys with workflow and task management.

· Schedule meetings, manage correspondence, and support internal reporting.

· Perform clerical tasks including filing, and document organization.

Ethical Considerations

· Maintain confidentiality of sensitive information.

· Adhere to ethical standards, legal assistants may not provide legal advice or represent clients in court.

Required Skills

· Professional English proficiency (spoken and written)

· Excellent communication skills

· Proficiency in Microsoft Office Suite (Word, Excel)

· Proficiency in Outlook and Microsoft Teams

· Experience with case management software (e.g., Practice Panther, Clio)

Must-Haves

Must have 1–3 years of experience as a Legal Assistant or in a similar legal support role.

Strong legal research and drafting skills with knowledge of U.S. legal terminology and documentation.

Excellent written and spoken English with professional client-facing communication skills.

Proficient in Microsoft Office Suite, Outlook, and Teams.

Experience using legal case management tools like Practice Panther or Clio.

Detail-oriented, organized, and able to handle multiple tasks in a fast-paced environment.

Candidates must be based in Vadodara or nearby and able to travel to the office as needed. While the role is primarily remote, occasional office visits (usually once or twice a month) during U.S. shifts (EST/PST) will be required.

Nice to Haves

Legal Research and Analysis

Document Preparation and Management

Client Communication and Case Management

Trial Preparation

Investigation and Fact Gathering

Administrative Support

Ethical Considerations

What are we looking for - 

• Minimum 1 Year of experience in a Data Entry/Operations role
• Strong communication and interpersonal command.
• Ability to thrive independently or as part of a team.
• Ability to multitask
• Organizational and time management skills.
• Attention to detail
• Growth oriented mindset
• In-office availability in Delhi/Mumbai/Bangalore

What you will be doing - 

• End-to-end Visa application processing for assigned countries
• Document verification, form filling, and pre-checks for visa submissions
• Coordinate seamlessly with Account Managers, Travel agents, & Accounts team
• Manage vendor relationships, ensure timely pickups/drop-offs.
• Update daily dashboards, trackers, and internal tool with application status
• Monitor progress of active applications and escalate delays proactively
• Maintain compliance with embassy, consulate, and country-specific requirements
• Adhere to TATs (Turnaround Times) and ensure SLAs are consistently met

Job Description

The incumbent is responsible for driving end-to-end hiring strategy, ensuring a strong talent pipeline across business units, and delivering a superior candidate and stakeholder experience. This role partners closely with business leaders, HR teams, and external partners to fulfil organizational talent needs efficiently and effectively.

Key Responsibilities

· Partner with business heads to understand manpower needs, skills gaps, and future workforce requirements.

· Develop and execute the annual hiring plan aligned with business priorities.

· Own end-to-end hiring across all levels – junior, mid, senior, and niche roles.

· Provide weekly dashboards, hiring status, and leadership insights.

· Manage sourcing, screening, interviews, assessments, salary negotiation, and offer closure.

· Maintain strong candidate pipelines using multiple channels (job portals, social media, referrals, agencies, direct networking).

· Lead campus hiring strategy across engineering & MBA institutes.

· Build and maintain campus relationships.

· Implement best practices in assessments, interviewing, and candidate evaluation.

· Ensure compliance with HR policies, budgeting, and documentation.

Required Skills & Experience

8–12 years of progressive experience in talent acquisition.

Strong experience in hiring for diverse functions (Tech/Non-Tech/Corporate/R&D).

Demonstrated capability in campus hiring and employer branding.

Strong communication, stakeholder management, and negotiation skills.

Education

MBA/PGDM in HR or related field preferred.

Sourcing Guidelines

Must-Haves

8–12 years of progressive experience in Talent Acquisition

• Experience in the Manufacturing domain

• Proven track record in hiring for diverse functions (Tech, Non-Tech, Corporate, R&D)

• Hands-on experience in campus hiring and employer branding initiatives

• Excellent communication, stakeholder management, and negotiation skills

• Notice Period: Immediate to 30 days

• Education: MBA/PGDM in HR or a related field preferred

 Job Title: Technical Recruiter

🔶 Experience: 2–5 Years (Technical & FinTech Hiring Experience Preferred)

🔶 Employment Type: Full-Time

🔶 Location: Bangalore

🔶 Joining: Immediate Joiner Preferred

Job Summary

We are seeking a dynamic and experienced Technical Recruiter with strong exposure to technology and fintech hiring. The ideal candidate will be responsible for end-to-end recruitment, stakeholder management, and sourcing top technical talent in a fast-paced environment.

Key Responsibilities

• Manage the full recruitment lifecycle: sourcing, screening, scheduling, interviews, offer negotiation, and onboarding.
• Develop and implement effective hiring strategies for various tech and fintech roles.
• Source candidates through job portals, LinkedIn, referrals, internal database, and other innovative channels.
• Evaluate candidates’ technical skills through screening calls and coordinate with hiring managers for technical evaluation.
• Collaborate closely with tech and product teams to understand job requirements.
• Maintain a strong pipeline of qualified candidates for future requirements.
• Ensure all recruitment activities are aligned with company standards and timelines.
• Provide timely updates and manage expectations of internal stakeholders and candidates.
• Maintain and update recruitment dashboards, trackers, and reports.

Required Skills & Qualifications

• Proven experience (2–5 years) in Technical Recruitment, preferably in a FinTech environment.
• Strong understanding of technology roles such as Developers, QA, DevOps, Cloud, Data Engineers, Analysts, Product roles, etc.
• Hands-on experience with ATS tools, job portals, and sourcing platforms.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-volume hiring environment.
• Strong negotiation and stakeholder management skills.
• Immediate Joiner—ready to join at short notice.
• 
  

Good to Have

• Experience hiring for Startups / FinTech companies.
• Basic understanding of tech stacks (Java, Python, Node.js, React, AWS, DevOps, etc.).
• Knowledge of market trends and compensation benchmarking.
• 
  

Position Summary:

We are seeking a detail-oriented and experienced Quality Control person to join our team, a

designer and manufacturer of high performance elastomeric seals. The primary responsibility of

this role is to ensure the quality of incoming and outgoing materials, as well as inspect in-process

plastic and metal components to maintain the highest product standards.

Key Responsibilities:

1. Incoming and Outgoing Material Inspection:

- Inspect and verify the quality of raw materials, elastomers, plastics, and metal components.

- Compare incoming materials to specifications, purchase orders, and certifications.

- Prepare and maintain detailed records of material inspections and test results.

2. In-Process Inspection:

- Monitor production processes to ensure compliance with quality standards.

- Conduct dimensional and visual inspections of plastic and metal components during

manufacturing.

- Identify and report non-conformities and initiate corrective actions.

3. Final Product Inspection:

- Conduct detailed inspections of finished elastomeric seals and other components before

shipment.

- Verify compliance with customer specifications and regulatory requirements.

4. Documentation and Reporting:

- Maintain detailed inspection records, test reports, and calibration logs.

- Prepare and submit quality reports to the Quality Manager and production team.

5. Collaboration and Continuous Improvement:

- Work closely with production, engineering, and purchasing teams to address quality issues.

- Assist in root cause analysis and corrective action plans for identified defects.

- Participate in continuous improvement initiatives to enhance product quality and process

efficiency.

6. Equipment Maintenance and Calibration:

- Ensure inspection tools and equipment are calibrated and in good working condition.

- Schedule regular maintenance and calibration of measurement devices.

Qualifications and Skills:

- Education: A Bachelor’s degree in Science (preferably Physics) or a B.E Degree (Mechanical /

Industrial) or a related field is preferred.

- Experience: Minimum 1-2 years of experience in quality control, preferably in the elastomeric

seals, plastics industry.

Technical Skills:

- Proficiency in using inspection tools such as calipers, micrometers, CMMs, and gauges.

- Strong understanding of technical drawings, specifications, and GD&T.

- Familiarity with ISO 9001 and other quality management systems.

Soft Skills:

- Strong attention to detail and analytical skills.

- Excellent communication and documentation abilities in English is a must.

- Proficiency in Microsoft Excel, Powerpoint and Word.

- Ability to work independently and as part of a team in a fast-paced environment.

- Knowledge of Lean Six Sigma and 5S is preferred.

Position Overview:

We are looking for a proactive Purchase Manager to lead the procurement and sourcing function for engineered

components, raw materials, and services.

Key Responsibilities:

• Develop and implement procurement strategies aligned with company objectives.

• Source, evaluate, and negotiate with suppliers for cost-effective and high-quality materials.

• Manage vendor performance, contracts, and long-term partnerships.

• Coordinate with engineering and production teams to plan material requirements.

• Ensure timely procurement of critical components for ongoing projects.

• Monitor inventory levels and implement cost control measures.

• Maintain documentation and compliance with ISO and audit standards.

Qualifications & Experience:

• B.E./B.Tech / Diploma in Mechanical Engineering or Supply Chain Management.

• 5–8 years of experience in industrial procurement, preferably in turbomachinery or heavy engineering.

• Excellent negotiation, analytical, and vendor management skills.

• Familiarity with ERP systems and procurement software.

• Strong understanding of fabrication, machining, and assembly vendor ecosystems.

Company Description

intalk.io is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reporting

Role Description

• Collaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.
• Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.
• Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.
• Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.
• Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.
• Conduct business analysis to ensure solutions align with client objectives and integrate smoothly.
• Stay up-to-date with industry trends and new technologies, proactively identifying client opportunities

Qualifications

• 1–3 years’ presales experience in the Technology industry and/or hands-on working experience in SAAS products.
• Strong analytical problem-solving skills and service-oriented mindset.
• Excellent communication and presentation skills, confident delivering live product demos.
• Experience with CRM tools and business documentation.
• Proven ability in customer needs assessment and relationship management.
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field (preferred).
• Relevant certifications are a plus.

Position: Senior Executive – QA (Capsule / Pharma Manufacturing)

About Company: 

A growing organization engaged in manufacturing high-quality empty gelatin capsules and laboratory-scale pharma machines for global markets. The work environment combines the personal culture of a small unit with the process discipline of an international organization, offering strong career development, supportive leadership, and employee-focused benefits.

Location:

• Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra
• Candidates from nearby areas preferred
• Company Accommodation Provided (for Bachelors / Family)

Qualification:

• B.Pharm OR B.Sc / M.Sc (Chemistry / Microbiology)

Experience:

• Minimum 8+ years in Quality Assurance
• Experience in Pharmaceutical / Food Processing / Cosmetics / Chemical manufacturing industry
• Knowledge of GMP, GLP, QMS activities required

Work Schedule & Timings:

• Friday – Fixed Weekly Off
• Alternate Saturdays Off
• Work Hours: 9:00 AM to 5:30 PM

Notice Period:

• Up to 30 Days acceptable
• Buyout Option is available

Key Responsibilities:

1. Maintain and improve QMS, GMP and GLP compliance across the plant.
2. Handle QMS functions including change control, validations, stability studies, equipment qualifications, APQR, and risk assessments.
3. Manage documentation and coordination of regulatory applications such as AHC to AQCS, EIA, and related compliance.
4. Plan and conduct internal & external audits for standards such as ISO, GMP+, FDA, EIA, Capexil etc., and ensure documentation readiness.
5. Evaluate and approve suppliers for raw materials, packaging materials, testing labs, and service providers.
6. Support in customer complaint investigation and CAPA implementation.
7. Conduct incident, deviation, and OOS investigations and ensure corrective & preventive actions.
8. Review and maintain Batch Manufacturing Records (BMRs) and suggest improvements.
9. Manage label artwork review and control processes.
10. Oversee daily operator allocation and resource availability.

Skills & Competencies:

Technical:

• Strong analytical and problem-solving skills
• Report writing and documentation skills
• Good understanding of GMP, GDP, and regulatory standards
• Good English communication (written & verbal)

Behavioural:

• Quality & service orientation
• Strong planning, prioritization, and time management skills
• Ability to work cross-functionally and collaborate effectively

Reporting Structure:

• Reports to: Plant Head
• Team Handling: 2 QA Assistants

Job Description – Business Process Manager

Position: Full-Time

Location: Work from Office Role at Phase 8 Mohali Punjab

About the Role

We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.

• Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
• Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
• Ensure process compliance and quality control across teams.
• Implement basic performance metrics (KPIs/SLAs) to track efficiency.
• Support team training to ensure adoption of new processes.
• Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
• Strong skills in process design, documentation, and standardization.
• Good communication and change management abilities.
• Knowledge of tools for workflow and operations management is a plus.

Good experience as team lead.

Great english communication and fluent communication experience

Technically strong, strong in Analytical Skills, Strong problem-solving capabilities

Server Knowledge and strong in GIT, GITLAB, SVN Knowledge

Sprint planning and scrum management

Experience making documentation like technical documents of project

Helping developers came out of terms

Strong R & D Skills, scrum

Strong database knowledge of MYSQL, PostgreSql, MongoDB

Strong Expertise making scalable applications

Knowledge of different software architecture and where to use which architecture etc. also design patterns.

About the Role:

We are seeking a proactive and detail-oriented HR Executive with at least 1 year of experience in Human Resources. The ideal candidate will assist in managing day-to-day HR operations, recruitment, employee engagement, and compliance. This role is an excellent opportunity for an HR professional looking to strengthen their skills and grow within a dynamic organization.

Key Responsibilities:

• Assist in end-to-end recruitment: job postings, screening, scheduling interviews, and onboarding.
• Maintain employee records and HR databases accurately.
• Support payroll processing and attendance management.
• Ensure compliance with HR policies, labor laws, and company regulations.
• Coordinate employee engagement activities and events.
• Address basic employee queries related to HR policies and procedures.
• Prepare HR letters, contracts, and other documentation.
• Assist in performance management and appraisal processes.
• Collaborate with managers to meet staffing and HR operational needs.

Key Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 1 year of experience in HR functions (recruitment, onboarding, payroll, compliance, or employee relations).
• Basic knowledge of HR processes and labor laws.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to multitask, prioritize, and maintain confidentiality.

What We Offer:

• Exposure to diverse HR functions in a growing organization.
• Supportive work environment with opportunities to learn and grow.
• Competitive salary package.

Assist in entering financial data into accounting software (e.g., Tally, QuickBooks, Excel).

•

Maintain accurate records of transactions.

•

Accounts Payable & Receivable Support

•

Support the team in tracking incoming and outgoing payments.

•

Follow up with clients/customers for pending payments if required.

Job Title: Plant Head – Solapur Manufacturing Facility

Location: Solapur, Maharashtra

Department: Operations / Manufacturing

Reporting To: Operations Head

Education: B.E. / B.Tech in Mechanical/Electrical/Production or related field; MBA/PGDM preferred.

Experience: 11–15 years, with at least 5 years in a senior leadership role in plant/factory operations.

Brief Job Description:

The Plant Head will be responsible for leading end-to-end factory operations at Thermax’s Solapur plant, with a focus on achieving operational efficiency , Monthly outputs , ensuring statutory and regulatory compliance, fostering a culture of safety and quality, and driving continuous improvement.

The role demands strong leadership in production, maintenance, HR/ER, supply chain coordination, quality assurance, and administration.

Key Roles & Responsibilities: 

A. Plant Operations Management

• Oversee daily manufacturing activities to ensure Monthly outputs in line with the Business planning ,timely delivery, quality output, and cost control.
• Lead production planning, execution, stores & inventory management and monitoring in alignment with sales forecasts and customer orders.
• Ensure machine uptime, process reliability, and throughput maximization through effective maintenance coordination.

B. Administration & Compliance 

• Implement company policies, SOPs, and statutory rules across all functional areas.
• Handle factory licensing, labor laws, EHS regulations, and other government compliances.
• Conduct periodic audits (internal & external) for process and statutory adherence.

C. Industrial Relations & Workforce Management

• Lead harmonious industrial relations (IR) with union and non-union workforce.
• Address grievances, disciplinary matters, and ensure workforce motivation and productivity.
• Coordinate with HR for recruitment, training, performance evaluation, and legal compliance.

D. Health, Safety & Environment (HSE) 

• Drive a zero-accident culture; ensure compliance with ISO 14001, ISO 45001, and safety norms.
• Conduct safety drills, toolbox talks, and enforce use of PPE and safe work practices.

E. Continuous Improvement & Digitization 

• Drive lean initiatives, Kaizens, TQM, TCM, TPM, and 5S to improve productivity and efficiency.
• Support digitization of plant operations, asset tracking, energy monitoring, and data-driven decisions.

F. Stakeholder Coordination 

• Liaison with supply chain, sales, project management, quality, commercial and finance teams for smooth plant operations.
• Host customer visits, audits, and ensure factory readiness to meet client-specific requirements.

G. Asset & Inventory Management

• Manage assets, maintenance schedules, spares planning, and disposal as per company guidelines.
• Ensure accurate stock levels and efficient utilization of materials and consumables.
• Responsible for overall inventory management including raw materials, WIP, finished goods, consumables, and spares, ensuring optimal stock levels, minimum working capital, and alignment with production schedules.
• Should be able to operate ERP-based material control and support SCM in improving inventory turnover ratio

H. Reporting & Documentation

• Prepare and present daily/weekly/monthly MIS reports to management.
• Maintain accurate documentation of production, maintenance, safety incidents, and legal compliances.
•  

Desired Profile & Skills:

• Knowledge Areas: 
• Factory Act, Labour Laws, and Environmental Regulations
• ISO, TPM, TCM, TQM, Lean Manufacturing
• Budgeting, Cost Control, and CAPEX Planning
• Technical Skills: Knowledge of manufacturing and plant maintenance; Proficiency in MS Office, ERP/SAP, CMMS tools.
• Leadership Attributes: 
• Strong decision-making and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to build teams and drive performance
• Crisis management and conflict resolution capability

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

1. Passive Network Infrastructure Management

o   Perform installation, termination, and testing of network (LAN) cabling – Cat6, Cat6A, and Fiber Optic cables for small and routine network requirements.

o   Conduct network point verification, patch panel management, and labelling as per IT standards.

o   Responsible to manage the larger project of Network Cabling work outsourced to Vendor, and ensure that the installation has been done as per the industry’s standard & Simpolo requirements.

o   Handle basic switch port patching and un-patching based on IT team instructions.

o   Responsible for proper network rack setup, dressing, and housekeeping.

o   Identify and rectify basic cabling faults (damaged cable, patch cord issues, etc.).

o   Coordinate with OEMs and vendors during cabling upgrades or new rollouts.

2. CCTV Surveillance Setup Support

o   Install and configure CCTV cameras (IP and Analog) for small and routine requirements.

o   Responsible to manage the larger project of CCTV work outsourced to Vendor, and ensure that the installation has been done as per the Simpolo requirements and standard.

o   Perform daily health check and publish the report to management.

o   Ensure proper cabling, power supply, and network connectivity for CCTV devices.

o   Identify and rectify the CCTV related issue and ensure highes uptime of all the CCTV setup.

o   Coordinate with the surveillance team or vendors for DVR/NVR installation, configuration, and troubleshooting.

o   Perform physical checks and routine maintenance of cameras and cabling.

o   Document camera locations and maintain an updated asset inventory for CCTV equipment.

3. Asset Management

o   Perform asset tagging for all passive networking and CCTV-related equipment (IO ports, patch panels, switches, NVRs, cameras, etc.).

o   Maintain accurate and up-to-date asset records in the company’s IT Asset Management tool.

o   Update the system with new installations, replacements, or movement of assets.

o   Coordinate with the central IT asset team for audit, verification, and tagging activities.

4. Routine Maintenance & Support

o   Conduct regular health checks of passive network components (IOs, patch cords, racks, cables).

o   Perform preventive maintenance activities for CCTV and networking setup.

o   Support IT/network team during downtime, new setups, or relocations.

o   Assist in warehouse, plant, or office expansions involving network/CCTV setup.

5.2.5. Reporting & Documentation

o   Maintain accurate records of all cabling and CCTV-related work.

o   Update layout diagrams and port utilization records as instructed.

o   Escalate unresolved or critical issues to the internal IT team/vendor as per defined process.

Client communication for requirement gathering and during project development

Good on wireframing and project scoping

Handling team of developer and coordinating with team and client

Help in pre-sales for making some initial documentation 

Vast experience in development using technology such as PHP, Node, Django, React, Angular etc.

Good experience as team lead.

Great english communication and fluent communication experience

Technically strong, strong in Analytical Skills, Strong problem-solving capabilities

Server Knowledge and strong in GIT, GITLAB, SVN Knowledge

Sprint planning and scrum management

Experience making documentation like technical documents of project

Helping developers came out of terms

Strong R & D Skills, scrum

Strong database knowledge of MYSQL, PostgreSql, MongoDB

Strong Expertise making scalable applications

Knowledge of different software architecture and where to use which architecture etc. also design patterns.

Position: Project Manager

Company: Enpointe.io

Location: Mumbai

Experience: 1 to 2 Years

Employment Type: Full-time

About Enpointe.io:

Enpointe.io is a digital-first company focused on delivering smart, user-centric web and mobile solutions. We work with startups, SMEs, and enterprise clients to create technology products that are impactful and scalable. To support our growing portfolio, we are seeking a proactive Project Manager who can lead, coordinate, and deliver multiple projects on time and within scope.

Position Overview:

We are looking for an experienced Project Manager to manage digital, web, and mobile-based projects end-to-end. The ideal candidate will have strong leadership, communication, and organizational skills, with the ability to manage cross-functional teams and ensure smooth project execution across agile workflows.

Key Responsibilities:

• Lead and manage project planning, execution, delivery, and closure across multiple client and internal projects.
• Define project scope, timelines, goals, deliverables, and resource allocation.
• Coordinate with designers, developers, QA, and business teams to ensure requirements are met.
• Track and manage project tasks, risks, dependencies, and change requests.
• Conduct regular sprint planning, reviews, and daily stand-ups (Agile/Scrum).
• Communicate with clients to understand requirements, give updates, and manage expectations.
• Ensure timely delivery of high-quality solutions while maintaining budget and timelines.
• Use project management tools like JIRA, Trello, Asana, or ClickUp to track progress.
• Prepare documentation such as project plans, progress reports, meeting notes, and release plans.
• Drive continuous process improvement and team collaboration.

Required Skills & Qualifications:

• 1 to 2 years of experience in project management, preferably in a digital, IT services, or SaaS environment.
• Proven experience managing cross-functional teams and client-facing communication.
• Strong understanding of SDLC and Agile/Scrum methodologies.
• Proficiency in project management tools (e.g., JIRA, Trello, ClickUp, Asana).
• Excellent time management, risk management, and decision-making skills.
• Exceptional written and verbal communication skills.
• Ability to handle multiple projects and priorities in a fast-paced environment.

Preferred Qualifications:

• PMP, CSM, or similar certifications.
• Experience managing web, mobile, or UI/UX projects.
• Knowledge of tools like Figma, Git, Slack, Notion, or Confluence.
• Familiarity with basic technical concepts (APIs, front-end/back-end separation, deployment pipelines).

Ask ChatGPT

Job Title: Technical Writer

Location: Remote (Bengaluru- India)

About Our Client:

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role

We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.

Responsibilities:

• Strong technical background, with understanding or hands-on experience in software development and web technologies
• Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
• Stay up-to-date with the latest industry trends and tools in technical writing and documentation
• Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
• Independently research and understand the functionality and intricacies of our products and services.
• Translate technical information into accessible content for both technical and non-technical users.
• Continuously review and update existing documentation to reflect changes in our digital products.
• Optimize documentation for maximum clarity, usability, and consistency.
• Conduct research and gather information from subject matter experts to ensure accuracy.
• Work closely with the technical writing team to enhance end-user and developer documentation.
• Provide estimates for development efforts based on your understanding of business requirements and technical environments.

Qualifications:

• Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
• Proficiency in writing for both technical and non-technical audiences.
• Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
• Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
• Knowledge of analytics platforms (e.g., Google Analytics, Matomo).

Preferred:

• Previous experience as a Developer.
• Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .

Why This Opportunity Matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

Key Responsibilities:

 Identify and engage potential clients through proactive outreach, networking, and

relationship-building.

 Understand client needs and present tailored HKKR Finserv that drive value and meet their

specific goals.

 Conduct product demonstrations and presentations that highlight the benefits of our

Company.

 Negotiate contracts and close deals while ensuring client satisfaction throughout the

process.

 Collaborate with the marketing team to develop targeted campaigns that align with sales

objectives.

 Stay updated on industry trends, competitor offerings, and emerging technologies to

effectively position our products in the market.

 Provide ongoing support to clients post-sale, ensuring they are maximizing the value of our

organization .

 Maintain accurate records of sales activities in our CRM system, tracking progress against

targets.

Qualifications:

 Bachelor’s degree in Business, Marketing, or a related field.

 A proven track record of meeting or exceeding sales targets.

 Strong communication skills—both written and verbal—with an ability to connect with

diverse stakeholders.

 An entrepreneurial spirit with a self-motivated attitude; you're ready to roll up your sleeves!

 A genuine interest in financial market trends, Stock market

 The ability to work collaboratively within a team environment while also being comfortable

working independently.

 If you’re ready to take your sales career to the next level while being part of an innovative

team, we want to hear from you!

Profile: Azure Presales Consultant / Azure Solution Architect

Experience: 2 To 5 years

Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.

Location: Noida Sector 63 (Work From Office)

Organization : i2k2 Networks Pvt Ltd

Website: www.i2k2.com

Email id : Nidhi(a)i2k2.com

Prefer Immediate Joiners to 15 days.

Job Description:

Azure Pre-Sales Consultant

• Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
• Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
• Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
• Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
• Actively participates in scheduled client meetings, offering valuable insights and expertise.
• If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
• Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
• Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
• Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
• Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.

 Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

    Managed IT Services

    Dedicated Web Servers Hosting

   Cloud Solutions

    Email Solutions

    Enterprise Services

    Round the clock Technical Support

www.i2k2.com

Location: India (Remote)

Job Overview:

We are seeking an experienced Informatica Customer 360 Cloud MDM Expert to support in building and managing robust master data solutions. The ideal candidate will bring deep expertise in Informatica's MDM tools, with a strong background in data governance, quality management, and integration capabilities.

Key Responsibilities:

• Lead end-to-end MDM implementations using Informatica Customer 360 Cloud, MDM, and Reference 360.
• Collaborate with business and technical teams to define and implement data models.
• Apply best practices in data governance, enforce quality rules, and deliver dashboard solutions for monitoring and insights.
• Build and optimize API and batch integration workflows with performance tuning.
• Document solutions thoroughly and provide technical troubleshooting support.
• Act as a key liaison with stakeholders to understand requirements and ensure successful delivery.

Required Skills & Experience:

• 5+ years of experience in Data Management.
• 3+ years of hands-on expertise with:
• Informatica Customer 360 Cloud MDM
• Reference 360

Proven experience in:

• Data Modeling
• Data Governance and Quality
• Dashboards and Reporting
• API/Batch Integration Development
• Performance Tuning and Optimization
• Strong communication, documentation, and stakeholder interaction skills.

Nice to Have:

• Experience in the pharmaceutical industry or working with global clients.
• Familiarity with regulatory and compliance frameworks in data management.

Job Profile

Position: 

HR Executive- Payroll & Operations. 

Develop and implement efficient HR strategies to streamline operations, ensure compliance, and drive organizational growth while fostering strong relationships with employees and stakeholders. 

Roles and Responsibilities- 

       Managing onboarding, offboarding, background checks, document collection, induction programs, exit interviews, clearance              procedures,and final settlements. 

• Communicating, implementing, and monitoring compliance with HR policies, labor laws, and organizational guidelines. 
• Overseeing payroll processing, ensuring accuracy in salaries, bonuses, and deductions. 
• Ensuring compliance with labor laws, tax regulations, and industry standards while preparing and managing HR audits and statutory filings. 
• Maintaining and updating HR information systems while ensuring accuracy, confidentiality, and proper management of employee records. 
• Preparing HR metrics and reports, analyzing data to identify trends, and supporting decision-making processes. 
• Addressing employee queries, supporting grievance handling, and resolving workplace conflicts effectively. 
• Coordinating with external vendors for payroll, benefits, and training services while collaborating with internal teams like finance and IT. 
• Streamlining HR processes by identifying opportunities for improvement and implementing automation and technology solutions. 
• Planning and executing initiatives to improve employee morale, satisfaction, and connection to the organization, including organizing events, conducting engagement surveys, and fostering a positive work culture. 
• Analyzing employee performance data, generating insights for continuous improvement, ensuring alignment with organizational goals, and supporting appraisal processes.
• Required skills & Qualifications: 
• Proficiency in HR policies. 
• HRIS, payroll, and compliance. 
• Strong communication, Analytical, and problem-solving skills. 
• Ability to manage processes, improve operations, and resolve conflicts. 
• Bachelor’s in HR or related field. 
• Quick decision-making skills. 
• A keen eye on details for accuracy. 
• Strong work ethics. 
•  KEKA HRMS is must
• Experience- 3 to 5 years 

Location - Jogeshwari East

Working Days

6 days working

Working Timings

10am-7 pm

Role Overview

We are seeking a skilled Odoo Consultant with Python development expertise to support the design, development, and implementation of Odoo-based business solutions for our clients. The consultant will work on module customization, backend logic, API integrations, and configuration of business workflows using the Odoo framework.

Key Responsibilities

● Customize and extend Odoo modules based on client requirements

● Develop backend logic using Python and the Odoo ORM

● Configure business workflows, access rights, and approval processes

● Create and update views using XML and QWeb for reports and screens

● Integrate third-party systems using Odoo APIs (REST, XML-RPC)

● Participate in client discussions and translate business needs into technical solutions

● Support testing, deployment, and user training as required

Required Skills

● Strong knowledge of Python and Odoo framework (v12 and above)

● Experience working with Odoo models, workflows, and security rules

● Good understanding of XML, QWeb, and PostgreSQL

● Experience in developing or integrating APIs

● Familiarity with Git and basic Linux server operations

● Good communication and documentation skills

Preferred Qualifications

● Experience in implementing Odoo for industries such as manufacturing, retail, financial

services, or real estate

● Ability to work independently and manage project timelines

● Bachelor’s degree in Computer Science, Engineering, or related field

Solution Engineer                                                             

Primary Responsibilities

●         Serve as the primary resource during the client implementation/onboarding phase

●         Identify, document, and define customer business and technical needs

●         Develop clear user documentation, instructions, and standard procedures

●         Deliver training sessions on solution administration and usage

●         Participate in customer project calls and serve as a subject matter expert on solutions

●         Coordinate tasks across internal and client project teams, ensuring accountability and progress tracking

●         Perform hands-on configuration, scripting, data imports, testing, and knowledge transfer activities

●         Translate business requirements into technical specifications for product configuration or enhancements

●         Collaborate with global team members across multiple time zones, including the U.S., India, and China

●         Build and maintain strong customer relationships to gather and validate requirements

●         Contribute to the development of implementation best practices and suggest improvements to processes

●         Execute other tasks and duties as assigned

Note: Salary offered will depend on the candidate's qualifications and experience.

Required Skills & Experience

●         Proven experience leading software implementation projects from presales through delivery

●         Strong organizational skills with the ability to manage multiple detailed and interdependent tasks

●         2–5 years of experience in JavaScript and web development, including prior implementation work in a software company

●         Proficiency in some or all of the following:

○         JavaScript, PascalScript, MS SQL Script, RESTful APIs, Azure, Postman

○         Embarcadero RAD Studio, Delphi

○         Basic SQL and debugging

○         SMS integration and business intelligence tools

●         General knowledge of database structures and data migration processes

●         Familiarity with project management tools and methodologies

●         Strong interpersonal skills with a focus on client satisfaction and relationship-building

●         Self-starter with the ability to work productively in a remote, distributed team environment

●         Experience in energy efficiency retrofits, construction, or utility demand-side management is a plus

Position Overview:

We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.

Responsibilities:

·        Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.

·         Analyze technical documentation, code repositories, and other relevant resources to extract key information.

·        Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.

·        Develop and maintain documentation standards, templates, and style guides.

·        Review and edit technical content produced by other team members for accuracy, clarity, and consistency.

·         Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.

·        Expert at using Generative AI ( LLMs)

Experience & Background

• 7 + years of experience in technical writing.
• Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
• Proficient in Google Docs, MS Office, graphs, and visualization tools.
• Solid understanding of various technology stacks and ability to document them effectively.

AI & Documentation Automation

• Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
• Experience with documentation automation and content optimization workflows.
• Genuine interest in working with AI-driven tools to enhance documentation processes.

Resume & Communication Skills

• Concise and well-structured resume with minimal grammatical errors.
• Excellent verbal and written communication skills (this is mandatory).
• Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
• Must be able to communicate with a global audience and handle various communication styles.

Technical & Documentation Tools

• Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
• Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
• Ability to handle graphs, process flows, and visual representation of technical information.

Requirements:

·        Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

·        Proven experience as a technical writer, with a focus on technology and architecture.

·        Strong understanding of software development processes, systems architecture, and technical concepts.

·         Proficiency in gathering and synthesizing information from multiple sources.

·        Excellent written and verbal communication skills, with the ability to tailor content for different audiences.

·        Attention to detail and a commitment to producing high-quality work.

·        Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).

·        Experience with Agile methodologies and working in cross-functional teams is a plus.

·        Ability to work independently with minimal supervision.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Dezerv is a wealth management startup founded in 2021 and is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led and founded successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial institutions like JP Morgan, UBS, BNP Paribas, etc.

Why are we building Dezerv?

Investing is stressful and emotional. Building & growing wealth is difficult and time-consuming. Most individuals struggle with managing their investments and money. Our goal is to help individuals grow their wealth without the stress, time, and costs involved in a traditional investment. At Dezerv, We are building a platform that leverages our decades of investment expertise to help individuals invest better for their future.

Roles & Responsibilities:

• Facilitate the account opening process (Resident Indians, NRI and Non individuals) and AIF accounts, ensuring a smooth and efficient client onboarding experience.
• KYC: End to end understanding and process towards - registration, modification and validation.
• Understanding of various investment products viz MF, Direct Equity, Bonds, AIF etc.
• Processing various types of transactions (Commercial and non- commercial), of all investment products
• End to end coordination with clients and internal teams to gather required information and documentation for account setup.
• Communication and coordination with various vendors, custodians, and internal departments to address client queries and resolve issues promptly.
• Leverage technology platforms to streamline and automate onboarding processes.

Skills & Experience Required:

• Experience: Minimum 3-7 years of experience in account opening, ideally within PMS or AIF services.
• Platform Experience: Proficiency in Wealth Spectrum is an added advantage.
• Process & Execution Skills: Strong attention to detail, process orientation, and ability to execute tasks efficiently.
• Client Service Orientation: Excellent communication and problem-solving skills for addressing client needs and ensuring a seamless onboarding experience

Dezerv is a wealth management startup founded in 2021 and is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led and founded successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial institutions like JP Morgan, UBS, BNP Paribas, etc.

Why are we building Dezerv?

Investing is stressful and emotional. Building & growing wealth is difficult and time-consuming. Most individuals struggle with managing their investments and money. Our goal is to help individuals grow their wealth without the stress, time, and costs involved in a traditional investment. At Dezerv, We are building a platform that leverages our decades of investment expertise to help individuals invest better for their future.

Roles & Responsibilities:

•  Processing investment transactions in various investment products viz MF, Direct Equity,      Bonds, AIF etc.
• Knowledge on NFT (AUM transfer, PMS, AIF, Mutual funds)
• Non financial mutual fund execution with respective AMCs and RTA (Transmission, nominee, signature updation etc)
• Account opening – PMS and AIF (Third Party Products)
• Liaising with clients and internal teams for investments
• Deal with multiple vendors, custodians, and internal departments to answer client queries and resolve issues
• Understanding of tech platforms for automating processes

Skills & Experience Required:

• Experience of around 2-4 years with any AMC or RTA
• Experience in dealing with all securities including Direct Equity, ETFs, Mutual Funds and Bonds.
• Should have a good understanding of products across asset classes
• Strong process orientation & execution skills
• Platform Experience: Proficiency in Wealth Spectrum is an added advantage.
• Process & Execution Skills: Strong attention to detail, process orientation, and ability to execute tasks efficiently.
• Client Service Orientation: Excellent communication and problem-solving skills for addressing client needs and ensuring a seamless onboarding experience.

Position:

We are seeking a motivated and detail-oriented Assistant Project Manager with 2 to 4 years of experience to join our team. The candidate will be responsible for overseeing the planning, execution, and delivery of projects within the specified scope, budget, and timeline. This role requires strong leadership abilities, effective communication skills, and a proven track record of successfully managing projects. The candidate will collaborate with cross-functional teams to drive project success, identify and mitigate risks, and ensure stakeholder satisfaction. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to adapt to changing project requirements.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans outlining project scope, objectives, timelines, resources, and budget allocations.

• Team Leadership: Lead and motivate cross-functional teams to achieve project goals, providing guidance, support, and direction as needed.

• Stakeholder Management: Establish and maintain relationships with project stakeholders, keeping them informed of project progress, risks, and changes.

• Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project delivery.

• Resource Allocation: Allocate resources effectively to ensure optimal project performance and resource utilization.

• Budget Management: Monitor project budgets, track expenses, and ensure adherence to financial guidelines.

• Quality Assurance: Implement quality assurance processes to maintain high standards and meet project requirements.

• Communication: Facilitate effective communication among team members, stakeholders, and management, ensuring clarity and transparency throughout the project lifecycle.

• Problem Solving: Address issues and conflicts that arise during project execution promptly and effectively, seeking resolution to minimize disruptions.

• Documentation: Maintain accurate project documentation, including project plans, status reports, meeting minutes, and change requests.

• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance project delivery efficiency.

• Closure and Evaluation: Ensure proper project closure, including post-project evaluation, lessons learned documentation, and handover of deliverables to stakeholders.

Required Qualifications:

• Bachelor's degree in business administration, project management, engineering, or a related field.

• 2-4 years of experience in project management, preferably in a relevant industry.

• Strong understanding of project management methodologies, tools, and techniques.

• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

• Exceptional leadership and interpersonal skills, with the ability to influence and motivate team members.

• Effective communication skills, both written and verbal, with the ability to convey complex ideas clearly and concisely.

• Proven track record of successfully managing projects within scope, budget, and schedule constraints.

• Proficiency in project management software and tools, such as Microsoft Project, Jira, or Trello.

• PMP or CAPM certification is a plus, but not required

This is a full-time on-site role for a Technical Project Head with Project leadership & Agile Expertise. They will be responsible for the day-to-day management of projects, ensuring that timelines are met, budgets are adhered to, and communication with stakeholders is maintained. Project Leadership: Lead and manage cross-functional teams to ensure successful development & execution & define the overall architecture and technical direction for development projects Technical Expertise: Demonstrate a deep understanding & Oversee the backend services, databases, and third-party API integration & frontend technologies/tools. And best practices to effectively guide with budgeting & providing technical support to the development team along with assisting them in making architectural decisions. Task Assignment: Define project tasks, allocate resources, and delegate responsibilities to team members while considering their strengths and expertise & assessing the feasibility of cross-platform development, and deciding when to adopt it based on project requirements. Timelines and Milestones: Develop and communicate project timelines, milestones, and deliverables, ensuring alignment with expectations and company objectives. Risk Management: Identify potential project risks, devise mitigation strategies, and proactively address issues to keep the project on track while at the same time ensuring industry-standard security practices, authentication mechanisms, data encryption, and compliance with relevant privacy regulations. Status Updates: Regularly collect updates from team members, track project progress, and provide transparent status reports to stakeholders. Problem Solving: Swiftly addresses technical challenges, conflicts, and roadblocks, making data-driven decisions to ensure project momentum. Quality Assurance: Implement quality control measures to guarantee that the final product aligns with the project scope, technical standards, and requirements. Deadline Adherence: Employ effective time management strategies to meet project deadlines and exceed expectations. Documentation: Prepare the technical documentation, flow, and execution plan of the project including specifications & architecture. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). Proven experience (5+ years) as a Senior IT Project Manager leading similar successful responsibilities mentioned above. Proficiency in frontend technologies such as HTML, CSS, JavaScript, and related frameworks. Strong knowledge of backend technologies such as databases (SQL, NoSQL), server-side scripting (PHP, Node.js, Python, etc.), API integrations & development. Solid understanding of project management methodologies (Agile, Scrum, etc.). Excellent leadership, interpersonal, and team-building & management skills. 

Role Description

This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.

Qualifications

Strong business operations and analytical skills

Experience in providing administrative assistance

Excellent communication skills

Customer service-oriented mindset

Ability to work collaboratively in a team environment

Attention to detail and problem-solving abilities

Proficiency in Microsoft Office Suite

Experience in the software development or digital marketing industry is a plus

Bachelor's degree in Business Administration or related field

Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities

Coordinate with various departments to gather the necessary information and documentation for the submission of tenders

Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met

Communicate with clients and respond to queries during the tendering process

Analyze the tender results and provide feedback to the management for continuous improvement

Maintain close contact with project managers to ensure smooth project initiation, execution, and closure

Contribute to the definition of the scope, objectives, and deliverables of the project

Monitor the progress of the project and provide management and stakeholders with updates

Identification and mitigation of project risks and issues, and escalation thereof as necessary

Review and negotiate contract terms and conditions to ensure alignment with company goals and policies

Monitor contract performance and ensure contractual compliance

Responsible for amending, extending, and renewing contracts

Maintain accurate and up-to-date records of all contracts and related documents.

Process Improvement:

Analyze existing business processes related to tenders and projects, identifying areas for improvement

Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements

Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

Summary

We are looking for a 'passionate sales enthusiast’ and a skilful business development executive (BDE) to contribute to achieving our marketing and sales goals. The BDE will primarily work as the front face of Emipro to the prospect who will be a spokesperson or decision-maker for small and medium enterprises. You will have to understand their requirements, coordinate and discuss with your superior and direct the process further in alignment with Emipro’s business vision and ensure your interactions with our customers reflect positively on the company and its growth.

Highlights about your Role

➢ Manage initial discovery calls with customers leads

➢ Understands Customer’s Business and keeping empathetic approach towards customers

➢ Building Trust and Transparency with Customers

➢ Go-getter attitude to close the lead

➢ Creating and delivering impressive presentation/demo to the customer

➢ Managing follow-up activities to ensure customer engagement

➢ Negotiating contracts

➢ Working on guidelines by senior level peer

➢ Gaining know-how expertise in the ERP Business Applications

➢ Preparing RFP/RFI as per the customers’ need

➢ Continuous efforts to achieve sales quotas

➢ Self upgradation through industry study and research

Job Title : MERN Stack Developer with Blockchain Expertise

Job Description :

We are looking for a dynamic and skilled MERN Stack Developer with a specialization in Blockchain to join our team. As a Blockchain MERN Stack Developer, you will be instrumental in crafting and implementing blockchain solutions, utilizing the MERN stack for both front-end and back-end development. Your role will contribute to the creation of secure, scalable, and decentralized applications.

Responsibilities :

- Develop and design applications based on blockchain technology using the MERN stack.

- Implement and integrate smart contracts and decentralized solutions into the development process.

- Collaborate with cross-functional teams to define project requirements and specifications.

- Create and maintain high-quality, reusable, and reliable code.

- Ensure the application of secure coding practices to uphold the integrity of blockchain solutions.

- Utilize front-end technologies, particularly React, to build engaging and user-friendly interfaces.

- Work closely with UX/UI designers to implement visually appealing and intuitive interfaces.

- Participate in code reviews, offering constructive feedback to team members.

- Identify and troubleshoot issues related to blockchain and MERN stack development.

- Stay informed about the latest trends, tools, and emerging technologies in blockchain.

Requirements :

- Proven experience as a Full Stack Developer with a specific focus on blockchain technology.

- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).

- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.

- Solid understanding of smart contract development and implementation.

- Familiarity with decentralized application (dApp) development.

- Knowledge of cryptography and principles of blockchain security.

- Familiarity with version control systems, such as Git.

- Strong problem-solving and analytical skills.

- Excellent collaboration and communication skills.

- Bachelor's degree in Computer Science or a related field (or equivalent work experience).

If you are passionate about both blockchain technology and MERN stack development and thrive in an innovative environment, we encourage you to apply or share your CV and contribute to our cutting-edge projects.

Proposal coordination, bid management, requirement analysis, solution consulting, market research, proposal designing, and business development. 

Experience in working with telecom,

Responsible for driving end-to-end opportunities- RFP/RFI & Proactive for the telecom sector across Americas, Europe, and UK&I regions.

End to End-to-end bid Management, Preparing Techno-commercial responses for RFP/RFI, Business Intelligence, preparing proactive proposals, competitive commercial structure, and Strategic Initiatives.

Core competencies:

Proposal Coordination | Bid Management | Pursuit Management | Pre-sales | Account Based Marketing | Content Writing | Proposal Designing

Technical Skills:

Tools and Systems: MS PowerPoint, MS Word, MS Excel, MS

OneNote, and PowerBl

Job Title: Senior Business Development Executive (Staff Augmentation)

Location: Indore, India

Company: Ment Tech Labs Pvt. Ltd.

Job Description:

We are seeking an enthusiastic and results-driven Senior Business Development Executive to join our dynamic team at Ment Tech Labs Pvt. Ltd. in Indore. As a Sr. BDE, you will play a pivotal role in expanding our client base through effective staff augmentation solutions. The ideal candidate should possess a strong understanding of staff augmentation, demonstrate proficiency in creating and negotiating Master Service Agreements (MSA), Statements of Work (SOW), and other documentation.

Responsibilities:

1. Staff Augmentation Expertise:

• Develop a deep understanding of staff augmentation services and effectively communicate the value proposition to clients.

1. Contract Management:

• Create, negotiate, and manage Master Service Agreements (MSA), Statements of Work (SOW), and other contractual documentation.

1. Proactive Business Development:

• Proactively identify and pursue new business opportunities, driving growth and revenue for the company.

1. Communication Skills:

• Demonstrate excellent communication skills, both written and verbal, to engage with clients, understand their requirements, and articulate solutions effectively.

1. Learning and Growth:

• Thrive in a dynamic environment, continuously learning and adapting to industry trends, client needs, and market demands.

1. Target-Driven Approach:

• Work with set targets and develop strategies to achieve and exceed business development goals.

1. Keen Urge to Grow:

• Exhibit a keen interest in personal and professional growth, taking ownership of career development and contributing to the overall success of the team.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years of experience in Business Development, specifically in staff augmentation.
3. Proven track record of successfully negotiating and closing deals.
4. Strong understanding of Master Service Agreements, Statements of Work, and other contractual documentation.
5. Excellent interpersonal and communication skills.
6. Results-oriented with a demonstrated ability to meet and exceed targets.
7. Proactive attitude with a strong urge to learn, grow, and contribute to the success of the business.

As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

Key Responsibilities:

• Client Onboarding:

Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.

Collaborate with sales and account management teams to understand client requirements and expectations.

• Project Planning:

Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.

• Stakeholder Collaboration:

Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.

• Configuration and Customization:

Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.

• Training and Support:

Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.

• Quality Assurance:

Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.

• Communication:

Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.

• Documentation:

Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.

Develop user manuals and guides as needed.

• Post-Implementation Review:

Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.

You are a desired candidate if you have:

• Proven experience in leading successful implementations of HR Tech SAAS solutions.
• Strong project management skills with the ability to manage multiple client implementations simultaneously.
• In-depth understanding of HR processes and workflows.
• Technical acumen, including familiarity with system configurations and integrations.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Problem-solving mindset and the ability to navigate complex client requirements.
• Knowledge of quality assurance processes and testing methodologies.
• Training experience, including the development and delivery of training programs.
• Detail-oriented with a focus on delivering high-quality solutions on time.

As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Evaluate current content and develop innovative approaches for improvement

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

• Bachelor’s degree in relevant technical field
• 1-3 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience

Profile: Sr.Technical Content writer 

Experience : 4.0 Years +

keyskill: tech writing resource – for writing customer-facing documentation – online manuals, release notes etc"

Required Expertise

• 4 to 6 years of experience as a Technical Writer or Software Documentation.
• Learning/understanding the documentation tools and process.
• Determine the needs of end users of technical documentation.
• Strong command of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Research, design, illustrate, revise, edit, and write high-quality documentation.
• Re-writing existing documents with proper standards.
• Experience translating complex technical concepts into easy-to-understand, accurate, and concise user documentation.
• Preparing easy-to-understand Online Help, User Manual, and other User Documentation.
• Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards.
• Create tutorials to help end-users use a variety of applications.
• Prepare articles, and blogs, to promote software applications.

Thanks & Regards

"We're seeking an experienced Business Analyst with Pre-Sales experience to help us drive growth and maximize revenue. If you have a passion for business development, we want to work with you!"

Desired Skill Sets: 

-Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design (nice to have), Effort and Cost Estimation, Proposal Preparation, Client Presentations, and Cross-Functional Collaboration. 

-Understanding and Creating Requirements Specifications 

-Solution-based research 

-Negotiation and solution drafting Skills 

-Should have worked on presales role in terms of guiding on Innovations in Solution, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.  

-Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

Responsibilities: 

-Conduct initial requirements gathering with clients to elicit key business requirements and project/ system objectives. 

-Manage the entire proposal lifecycle, which includes understanding & finalizing the scope of work, technical & functional solution review with the Engineering teams, commercials with the Finance team, and proposal submission. 

-Lead and create customized proposals in response for different leads and RFP’s.  

-Liaising between internal departments to ensure all requirements are met, which may include effort estimates, system architecture and wireframes. 

-Identify key features to be included in a Proof-of-Concept (POC)/ Solution Demo if requested by the Client, and lead POC team in the development of this POC. 

-Ensuring that the team meets customer requirements and adds value to the customer ecosystem. 

-Maintaining a Knowledge Base of ongoing technical projects and case studies to build an institutional memory of reference-ability. 

-Coordinate with the Sales, Engineering/delivery, and other internal teams and ensure the highest quality proposals are delivered on time. 

-Market research of the latest tech and business trends, exploring business opportunities in conjunction with the organization capabilities. 

The Technical Project Manager is responsible for managing projects to make sure the proposed plan adheres to the timeline, budget, and scope. Their duties include planning projects in detail, setting schedules for all stakeholders, and executing each step of the project for our proprietary product, with some of the World’s biggest brands across the BFSI domain. The role is cross-functional and requires the individual to own and push through projects that touch upon business, operations, technology, marketing, and client experience. 

• 5-7 years of experience in technical project management.

• Professional Project Management Certification from accredited intuition is mandatory.

• Proven experience overseeing all elements of the project/product lifecycle.

• Working knowledge of Agile and Waterfall methodologies.

• Prior experience in Fintech, Blockchain, and/or BFSI domain will be an added advantage.

• Demonstrated understanding of Project Management processes, strategies, and methods.

• Strong sense of personal accountability regarding decision-making and supervising department team.

• Collaborate with cross-functional teams and stakeholders to define project requirements and scope.

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

About the role:

● Research the latest job trends in the market

● Sourcing opportunities in the formal sector for the youth across Lighthouses

● Liaison and coordination with new employers across Pune City by calling and visiting, to keep track of the new openings and signing MoU

● Getting employers for in-house campus drive/job fest

● Holding daily placement meetings with the Placement Youth Coordinators of each Lighthouse for -

⮚ briefing them about the new job vacancies and

⮚ coordinating with them to align candidates from each Lighthouse for interviews

⮚ collecting daily placement data from the Placement Youth Coordinators and publishing report

● Arrange and conduct placement preparation sessions with the youth

● Conduct orientation programs across the Lighthouse for the youth

● Placements Tracking, Preparing reports and Audit to be done on a regular basis

● Maintain proper data and documentation on a daily basis

Requirements:

● MSW or Post Graduation in any field, with 2-5 years of experience in Placement or working in HR consulting firms

● Self-driven, excellent time management and multitasking skills

● Strong orientation towards relationship building and problem-solving

● Strong verbal, written and interpersonal skills in English

● Deep Empathy and a strong commitment towards youth’s development and growth

● Commitment towards the upliftment of the youth and city transformation

● Persistence, patience and commitment to doing social good

● High professional standards and dedication to the organization’s mission, staff, and youth

● Ability to handle deadlines with attention to detail including data accuracy

● Proficiency in Microsoft tools like Excel, PowerPoint, and Word

Experience in front- & back-end software development and understanding of complex, micro-service-based architectures, custom and CMS environments, and Languages Experience in working with SQL and NoSQL Database Experience in creating architectural artifacts Resolving technical problems as they arise Continually researching current and emerging technologies and proposing changes where needed.

Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc. Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups, etc. Conduct business analysis and research to identify key metrics and opportunities for improvements Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories, etc. Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities. Analyze the practicality of development requirements of new systems and upgrades to existing systems. Manage Project Scope and Scope Creeps. Raise Change Requests, interact with the Dev team, and help in coming up with Impact analysis and estimates. Run the Capability Gaps analysis and deliver the report against it. Define the Business Case that can further result in Project Charter. Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques. Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required. Write and manage the scope of Jira and Confluence. Participate in user acceptance testing.

Requirements

2+ years of experience in a similar role for web/mobile projects. Excellent documentation, verbal & written communication, and team collaboration skills. Sharp analytical and problem-solving skills. Outstanding presentation and leadership skills. Experience in iterative development methodologies like Agile. Technical Writing Experience with project management tools

Job Description

Position - HR Operation

HR Operations Executive

Overview

The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.

Roles & Responsibilities

·       Bachelor’s degree in human resources.

·       Minimum 3- 5 years of relevant experience in human resources.

·       Additional training/certification in Payroll Management – may be advantageous.

·       Full understanding of HR functions and best practices.

·       Well-versed with HRMS

·       Onboarding and Exit formalities

·       Well-versed with entire Payroll Cycle

·       HR documentation

·       Employee grievances

·       Prepare and maintain employee master (MIS) (Good with excel)

·       Good with drafting letters and policies

·       Complete Payroll and salary process.

·       HRMS software management.

·       Staff grievance management

·       Good communication and drafting skills for drafting all employee contract.

·       Staff grievance to manage

• Location - Andheri, Mumbai
•  Bachelor’s degree in human resources.
•  Minimum 3- 5 years of relevant experience in human resources.
• Additional training/certification in Payroll Management – may be advantageous.
•  Full understanding of HR functions and best practices.
• Well-versed with HRMS
• Onboarding and Exit formalities
• Well-versed with entire Payroll Cycle
• HR documentation
• Employee grievances
• Prepare and maintain employee master (MIS) (Good with excel)
• Good with drafting letters and policies
• Work from office
• 10 am to 7 pm (Mon to Sat)

• Responsible for handling Imports/ exports/ shipping Documentations in Banks
• Knowledge of L/ c Documentation for Import and Export & coordinate banker for the Same
• Responsible for Account Payables and Receivables , GST filings & Accounting

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

Role Responsibilities

• Support Infor WMS 2000
• Work on enhancement/customization on Infor WMS 2000
• Analysis of business requirements
• Application maintenance and enhancement
• Testing and documenting
• Supporting current software package

ROLE & RESPONSIBILITIES:

• To coordinate with the sales team to deliver proposals, solutions etc. (including Request for proposals, request for information, idea and solution generation, road-map creation, and more)
• Coordinate with the tech team to generate appropriate project estimates and to come up with execution timelines and milestones.
• Where relevant, support sales team by presenting solution to prospects and clients.
• Ensure that the proposed (technical) solution is suitable for development, its associated architecture and also get the timelines required to develop the proposed scope.
• To build knowledge repository for further business development.
• To prepare case studies of all projects.
• Be updated with latest industry and technology trends, and to market research.
• Conduct account specific research on key accounts.
• Create solution frameworks for industries / domain we choose to play in.
• Provide support to sales team for any presentations and collaterals on our service offerings.
• Create and maintain a catalogue of service offerings along with necessary collateral in terms of presentations, documents etc.

QUALITIES & QUALIFICATIONS:

- Strong communication skills, written as well as oral

- Good sense of design

- Strong analytical and problem-solving capabilities

- Familiarity with digital technologies (trends, key players, and more) as well as with software -

developmentprocess, methodologies, standard practices and conventions, and so on.

- MBA from a reputed institution

- Strong research skills, especially with regard to scanning financial reports, industry data trends,

and so on.

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

Scrum Master(BA)

· Working with customers and product manager to prioritize and validate requirements.

· Coordinate with the work efforts of 8+ person team for various projects and help team complete tasks successfully and on-time and resolved obstacles encountered by team members.

· Should Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

· Develop the crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.

· Facilitate Daily Scrum Meetings and Monthly Reviews meetings. Conduct sprint retrospective and followed up on action items for continuous improvement.

· Prepare extensive cost - benefit analysis to support system and process changes

· Meticulously analyze complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention

· Should be Responsible for two Agile Scrum teams

· Should be able to guide three development teams through transition from waterfall to Agile development.

· Coach the team members on Agile processes and facilitate  planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

· Remove impediments and protect team members from interruptions and distractions to maximize productivity.

· Work closely with Product Owners, coordinating product backlog grooming and story.

· Generate test plans work instructions and procedures from client requirements and industry standards.

· Interface with stake holders and facilitate communication between client and the IT department.

· Prepare use case documents and utilized JIRA to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.

· Work on a team environment to finalize use cases to develop functional and detail design specifications of the application.

· Participate in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.

· Collaborate with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

· Develop a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.

· Examine and evaluate testing fixtures and procedures for appropriateness in the specific requirements.

· Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.

· Should be able to Communicate client’s business requirements by constructing easy-to-understand data and process models.