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Job Title: Technical Writer
Location: Remote (Bengaluru- India)
About Our Client:
We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure
About the role
We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.
Responsibilities:
- Strong technical background, with understanding or hands-on experience in software development and web technologies
- Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
- Stay up-to-date with the latest industry trends and tools in technical writing and documentation
- Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
- Independently research and understand the functionality and intricacies of our products and services.
- Translate technical information into accessible content for both technical and non-technical users.
- Continuously review and update existing documentation to reflect changes in our digital products.
- Optimize documentation for maximum clarity, usability, and consistency.
- Conduct research and gather information from subject matter experts to ensure accuracy.
- Work closely with the technical writing team to enhance end-user and developer documentation.
- Provide estimates for development efforts based on your understanding of business requirements and technical environments.
Qualifications:
- Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
- Proficiency in writing for both technical and non-technical audiences.
- Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
- Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
- Knowledge of analytics platforms (e.g., Google Analytics, Matomo).
Preferred:
- Previous experience as a Developer.
- Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .
Why This Opportunity Matters
You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.
Designation: Project Manager
Location: Bangalore (Hybrid)
Reports to: Co-Founder & CBO
About the Role
We are looking for a driven and detail-oriented Project Manager to lead the execution of high-impact digital product initiatives for our clients. This is a high-ownership role that demands end-to-end accountability — from scoping and planning to execution and delivery. You'll work closely with cross-functional teams to ensure projects are delivered on time, with high quality and measurable business outcomes. If you're someone who thrives in fast-paced environments, brings structure to ambiguity, and leads with clarity and data, we’d love to connect.
Key Responsibilities
- Act as the single point of accountability for end-to-end project execution — ensuring on-time, high-quality, and profitable delivery of digital product solutions across strategy, design, and development.
- Collaborate closely with internal teams (design, engineering, research) and client stakeholders to translate project objectives into actionable plans with clear timelines, milestones, and deliverables.
- Define and manage project scope, resourcing, dependencies, budgets, and risks — proactively identifying and mitigating potential blockers.
- Bring clarity and structure to execution by setting up robust documentation, operating rhythms, and tracking mechanisms; ensure timely communication of progress, challenges, and escalations to leadership and clients.
- Drive project governance through weekly health reviews, accurate status reports, and rigorous issue/risk tracking with defined accountability.
- Own the quality of delivery — ensure alignment of deliverables with project goals, client expectations, and internal benchmarks for innovation and excellence.
- Make data work for you — use structured data and reporting to surface insights, enable decision-making, and identify areas of improvement.
- Lead with influence, not authority — foster alignment and collaboration across multidisciplinary teams in a fast-paced, often ambiguous environment.
- Embrace a problem-solving mindset — proactively drive solutions to cross-functional execution challenges, and be comfortable navigating trade-offs.
- Contribute to internal IP and process improvements that enhance delivery maturity and scalability across projects.
Requirements
- 5–8 years of experience in project management, with a proven track record of driving end-to-end execution of complex digital or technology projects.
- Prior experience in a service-based or consulting environment, managing external client stakeholders and internal cross-functional teams.
- Strong understanding of digital product development lifecycle — from strategy to design to engineering execution.
- Demonstrated ability to manage project scope, budgets, timelines, and risks with a high sense of ownership and accountability.
- Proficiency in project management tools such as Jira, Asana, Trello, or ClickUp; comfort with setting up and customizing workflows, reports, and dashboards.
- Strong analytical mindset — ability to work with data, identify trends, generate insights, and support decision-making through structured reporting.
- Excellent written and verbal communication skills — capable of simplifying complex ideas, aligning diverse stakeholders, and presenting with clarity to clients and leadership.
- Ability to work in a fast-paced environment, manage competing priorities, and stay composed under pressure.
- Hands-on, detail-oriented, and structured — someone who can bring method to chaos and drive clarity in ambiguity.
- A natural collaborator and influencer — able to build trust, motivate teams, and drive alignment without direct authority.
Good to have:
- Experience in managing digital transformation, innovation-led, or customer experience focused projects.
- Exposure to product strategy, UX research, or agile software development practices.
- Certification in PMP, PRINCE2, or Agile methodologies is a plus, but not mandatory.
About Thence
Thence is a product innovation and digital design firm that partners with ambitious companies to reimagine digital experiences. We offer end-to-end solutions — from product strategy and experience design to full-stack development — helping our clients launch, scale, and transform digital products. With a focus on design excellence, measurable impact, and deep collaboration, we take pride in building solutions that users love and businesses value.


Experience:
- 2-5 years
Requirements:
- strong backend knowledge in Node.js
- knowledge in typescript would be an added advantage
- frontend tech: React, Vue(Optional)
- familiar with Redux, RTK
- knowledge in db: MySQL, PostgreSQL, MongoDB(Optional)
- experience in git
- familiar with linux systems
- familiar with hosting web servers and technologies like nginx, apache
- familiarity with docker is an added advantage
Responsibilities:
- building microservices, REST APIs
- adhering to best security, performance and scalability techniques
- coding complex modules
- code reviews- enforcing best practices
- implementing better application architectures
- strong interest to learn new technologies and adapt
- agile methodology project experience
- experience in estimating projects
- assist in preparing technical documentations
- passion for team work and innovation
Industry
Information Technology & Services
Employment Type
Full-time
Job Type: Full-time
Pay: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kozhikode, Kozhikode - 673019, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Angular: 1 year (Preferred)
- total work: 2 years (Required)
- Java: 2 years (Required)