Network Technician

🚨 We're Hiring: Network Engineer 🚨

ZigZag AI is looking for a Network Engineer with 1+ year of hands-on experience to join our team!

What we're looking for:

🔹 Solid working knowledge of Firewalls & Firewall Rules

🔹 Experience with NVR/DVR systems

🔹 Strong understanding of Port Forwarding & NAT

🔹 Good communication skills — both Hindi and English are a must

Compensation: ₹4 LPA

About ZigZag AI:

Zigzag AI is building the future of operational intelligence. Our AI connects to existing cameras and helps businesses understand what is happening on the ground, spot issues early, and take action faster. From shops and bungalows to hotels, factories, and hospitals, Zigzag helps teams run smoother, safer, and smarter operations every day.

This is not just monitoring. This is AI that drives execution.

Trusted by leading clients such as Tata, Birla, Treebo, JP Minda, Philips, and many more.

If you're someone who enjoys solving real-world networking problems and wants to grow with a fast-paced, mission-driven team, we'd love to hear from you!

#Hiring #NetworkEngineer #ITJobs #FirewallEngineer #CCTV #NVR #DVR #JobOpening #ZigZagAI #OperationalIntelligence

Job Role: Technical Service Engineer.

Type: Permanent/Fulltime

Location: Hyderabad/Bengaluru/Chennai

Requirement: Immediate joining.

Job Description:

Key Responsibilities

·      Installation & Commissioning: Set up printers, MFP’s, POS (Point of Sale) machine, IP and analog cameras, DVRs/NVRs, wire low-voltage circuits, install control panels, motion sensors, and electronic locking hardware and associated hardware (mounts, housing, and power supplies) at project sites.

·      Network Integration: Configure printers, MFP’s, POS (Point of Sale) machine, IP addressing, Connect IP cameras to networks, configure PoE switches, routing, switching, port forwarding, and remote access setups so clients can monitor feeds off-site.

·      Testing & Troubleshooting: Conduct system health checks, diagnose connectivity or hardware failures, and repair/replace faulty cables, cartridge, cameras, servers or backup batteries.

·      Cabling & Infrastructure: Lay and terminate CAT6, fiber optics, and power cables according to industry safety standards.

·      Preventive Maintenance: Conduct scheduled service visits to clean equipment, test alarm triggers, and perform software updates.

·      Client Support & Training: Understand customer needs, conduct site surveys, and train end-users on how to operate security panels, mobile applications, and monitoring systems, back up, and retrieve footage.

·      Documentation: Maintain accurate service logs, test results, and as-built drawings for site handovers.

Core Requirements

·      Education: ITI, Diploma, B.E., or B.Tech. in Electronics, Electrical, or IT Engineering or any bachelor degree.

·      Experience: Min. 6 months of experience in security surveillance and fire safety systems, printer service, POS( Point of Sale) machine service or as network engineer in relevant field.

·      Technical Skills: Deep understanding of TCP/IP, DNS, DHCP, CCTV software (VMS), and hardware components.

·      Knowledge of Brands: Familiarity with industry-leading surveillance and ELV (Extra Low Voltage) systems like Hikvision, Dahua, Bosch, and Honeywell.

·      Soft Skills: Strong problem-solving abilities and clear customer communication.

·      Physical & Environmental Aptitude: Ability to work comfortably at heights, in varying weather, and across multiple physical client sites and a valid driver's license for field travel.

A Network Engineer is responsible for designing, implementing, and maintaining an organization’s computer networks to ensure reliable connectivity, security, and performance. The role involves configuring routers, switches, firewalls, and other networking equipment, as well as monitoring network activity to prevent downtime and optimize efficiency.

Network Engineer – L3

Location: Mumbai | On-site

Experience: 8–10 Years

Key Responsibilities:

• Install, configure, maintain and troubleshoot network & security infrastructure.
• Handle LAN/WAN, BGP, OSPF, HSRP/VRRP, VLAN, STP, SVI & LACP.
• Manage Cisco/Juniper switches, routers and firewalls.
• Work on Fortinet/Checkpoint/Juniper/Cisco firewalls, SD-WAN & ACI-SDN.
• Troubleshoot VPN, NAT, GRE, P-VPN, routing and connectivity issues.
• Monitor network performance using NMS, SNMP & Syslog.
• Coordinate with customers, vendors and TAC teams for issue resolution.
• Support data centre connectivity, network projects and RFP specifications.
• Participate in network upgrades, maintenance and troubleshooting.

Key Skills:

• Strong TCP/IP, IPv4/IPv6, BGP, OSPF, HSRP/VRRP knowledge.
• Hands-on experience with Cisco/Juniper/Mellanox/Dell/Arista.
• Firewall experience with Fortinet/Checkpoint/Cisco/Juniper.
• Experience in Data Centre environments.
• Good communication and troubleshooting skills.
• Willingness to work in shifts, weekends and holidays.

We are looking for an experienced Senior Network Engineer with strong expertise in Cisco Routing & Switching and Core Networking. The candidate will support strategic network initiatives across Branch Data Access and Standalone ATM environments, ensuring network reliability, operational excellence, and risk reduction. The role involves technical leadership, project coordination, vendor management, and collaboration with cross-functional teams.

Responsibilities

• Design, configure, maintain, and troubleshoot Cisco routing and switching infrastructure.
• Support core networking operations across Branch Data Access and Standalone ATM environments.
• Lead network initiatives, project execution, and Branch Must-Win Battles.
• Manage and track the Book of Work (BoW) for Branch Data Access and Standalone ATM products.
• Coordinate with ATM Banking, Engineering Implementation teams, and service providers such as Verizon and AT&T.
• Identify and resolve complex network issues, minimize operational risks, and improve service reliability.
• Provide technical guidance and mentorship to junior network engineers.
• Collaborate with stakeholders to ensure successful project delivery and adherence to network standards and compliance requirements.
• Contribute to network strategy, governance, capacity planning, and continuous improvement initiatives.

Required Skills

• 7+ years of experience in Network Engineering.
• Strong hands-on experience with Cisco Routing & Switching.
• Good understanding of Core Networking, LAN/WAN, TCP/IP, VLANs, routing protocols, and network troubleshooting.
• Experience in network operations, incident management, and service reliability.
• Strong stakeholder coordination, vendor management, and project execution skills.
• Ability to lead technical initiatives and mentor junior engineers.
• Excellent communication, analytical, and problem-solving skills.

Job Summary:

We are looking for an experienced Senior Network Engineer with strong hands-on expertise in Cisco Routing & Switching and Core Networking. The role involves providing technical leadership, coordinating network engineering initiatives, improving network reliability, and supporting strategic projects across Branch Data Access and Standalone ATM network infrastructure.

Key Responsibilities:

• Provide technical leadership and operational coordination for network engineering initiatives related to Branch Data Access and Standalone ATM products.
• Support strategic network projects, including planning, implementation, and delivery of key initiatives.
• Oversee the Book of Work (BoW) related to Branch Data Access and Standalone ATM products.
• Collaborate with ATM Banking, Network Engineering, Implementation teams, and external service providers such as Verizon and AT&T.
• Analyze complex network engineering challenges and contribute to effective troubleshooting and resolution.
• Drive initiatives to reduce operational risks and improve network performance, stability, and service reliability.
• Coordinate with cross-functional stakeholders and vendors to ensure smooth project execution.
• Mentor junior engineers and support knowledge sharing within the team.
• Contribute to network strategy, governance, compliance, and continuous operational improvement.

Required Skills:

• Strong experience in Cisco Routing & Switching.
• Solid understanding of Core Networking concepts.
• Experience in network engineering, implementation, and troubleshooting.
• Experience coordinating network projects and working with cross-functional teams.
• Strong communication, stakeholder management, and problem-solving skills.

Job Summary:

We are looking for an experienced Senior Network Engineer with strong expertise in Cisco Routing & Switching and Core Networking. The ideal candidate will support enterprise network infrastructure initiatives, drive network reliability improvements, coordinate project delivery, and provide technical guidance to engineering teams.

Key Responsibilities:

• Support network engineering initiatives across Branch Data Access and Standalone ATM infrastructure.
• Provide technical leadership and guidance to network engineers, including mentoring junior team members.
• Manage and track the Book of Work (BoW) related to Branch Data Access and Standalone ATM products.
• Collaborate with ATM Banking, Engineering Implementation teams, and external service providers to ensure successful delivery of network initiatives.
• Coordinate with vendors such as Verizon and AT&T for network implementation, project execution, and operational support.
• Analyze complex network engineering challenges and contribute to effective resolutions.
• Identify and implement initiatives to reduce operational risks and improve network performance and service reliability.
• Participate in network planning, strategy, governance, and continuous improvement initiatives.
• Coordinate with cross-functional teams and client stakeholders to ensure timely delivery of network engineering projects.
• Ensure compliance with established network policies, procedures, and operational standards.

Required Skills:

• 7+ years of experience in Network Engineering.
• Strong hands-on experience in Cisco Routing & Switching.
• Solid understanding of Core Networking concepts and enterprise network infrastructure.
• Experience in network operations, troubleshooting, and issue resolution.
• Experience in network project coordination and infrastructure initiatives.
• Strong communication, stakeholder management, and collaboration skills.
• Ability to provide technical guidance and mentorship to junior engineers.

Preferred Skills:

• Experience supporting ATM and branch network infrastructure.
• Exposure to network service providers such as Verizon and AT&T.
• Experience in vendor coordination, network governance, and risk management.
• Experience managing network project portfolios and cross-functional initiatives.

Job Description

Education Qualification

Label Value Education Qualification Engineer - B.E / B.Tech / MCA

Skills

Primary -> Technology | WAN/LAN/Security | 4 - Advanced 

Primary -> Technology | Cisco | 4 - Advanced 

Primary -> Technology | Palo alto | 4 - Advanced 

Primary -> Technology | Fortinet | 4 - Advanced 

Primary -> Technology | Meraki | 4 - Advanced 

Secondary -> Technology | Zscaler | 4 - Advanced 

Tertiary -> Technology | Cloud Networking | 4 -

Advanced Certification Technology | NSE4 | PCNSE | CCNP | ECMS1 | ZIA/ZPA - Admin | AZ-900/AWS solutions architect (associate)

Contract - 6 Months

Experience - 10-12 years 

Qualifications

• 8+ years of relevant technical I.T. infrastructure or operations experience.
• Experience with, and ability to design, deploy, manage, and troubleshoot wireless & wired network equipment and protocols in a medium-large campus environment.
• In-depth knowledge in WAN transport systems/services, Telecommunications systems/service, LAN switch technology (including Spanning tree, VTP domain management), routing protocols (EIGRP, OSPF, BGP4), Software-Defined technology (SD-WAN).
• Proven ability to manage a multi-vendor WAN, multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4, OSPF and RIPv2.
• Strong hands-on experience on Fortinet SD-WAN, Forti Switch/AP, Forti-Manager, Forti-Analyzer, Fortinet Firewalls.
• Hands-on experience on Switching, Wireless, Firewall and Load balancer technologies (Any OEM).
• Demonstrated ability to manage multiple projects in an efficient manner.
• Proven experience of LAN/WAN/Security design & implementation experience; completing projects wing2wing from planning>design>implementation.
• Work with project managers and other teams to achieve project deadlines.
• Demonstrated excellence in communications, presentation and customer focus skills.
• Certified in Fortinet NSE4 or higher.

Deliverables

• Understand / discuss solution with customer and internal technical teams.
• Take ownership of HLDs and LLDs for SDWAN implementations.
• Build customer relationships to gain a deep understanding of business and technical requirements.
• Implementation of solutions and achieve successful implementation within proposed Project timelines.
• Provide customers with technical guidance that is based on strong technical skills and informed by the customer’s needs.
• Help leads with process improvement – like pre-approved change template creation, effective implementation of internal processes.
• Act as technical mediator between Solutions Team, Product team to review new product implementation guides.

Position Title: Network Operations Center (NOC) Analyst

Experience Required: 3+ Years

Working Mode: Remote

Preferred Location: Hyderabad / Bangalore / Chennai

Shift Timing: Rotational Shifts (US Timings)

About the Role

We are looking for a proactive and technically strong NOC Analyst to support MSP clients' enterprise network infrastructure. The ideal candidate should have hands-on experience in network monitoring, monitoring tool administration, incident management, basic network troubleshooting, documentation, and coordination with ISP, Field Engineers, and customers while ensuring maximum network availability and SLA compliance.

Mandatory Requirements

·       Strong communication skills with customers and technical teams.

·       Minimum 3+ years of experience in Enterprise NOC / Network Operations.

·       Experience working in 24×7 rotational shift environments.

·       Good understanding of Enterprise Network Monitoring and ITIL-based Incident Management.

·       MSP environment experience.&ITIL Foundation certification.

·       Exposure to AWS/Azure networking is an added advantage.

·       Valid CCNA Certification.( Preferred )

Technical Skills Required

Networking: TCP/IP, DNS, DHCP, Subnetting, IPv4 Addressing, LAN/WAN, VPN

Routing & Switching: Basic troubleshooting of OSPF, BGP; good understanding of VLAN, STP and Trunking

Monitoring Protocols: SNMP, Syslog, NetFlow, Telemetry

Monitoring Tools: SolarWinds, LogicMonitor, Auvik, PRTG, Zabbix, Nagios, ManageEngine

Ticketing Tools: ServiceNow, ConnectWise, Jira, Zendesk

Basic Knowledge: Windows Server, Linux, Network Devices, Firewall Concepts

Key Responsibilities

Network Monitoring

·       Monitor enterprise network infrastructure using monitoring platforms.

·       Integrate and onboard new network devices/nodes into monitoring tools.

·       Configure and maintain monitoring templates, thresholds, and alert profiles.

·       Ensure continuous availability of monitored infrastructure.

Incident Management

·       Monitor alerts and incidents generated from monitoring platforms.

·       Perform ticket triaging, categorization and prioritization.

·       Perform Level-1 and basic Level-2 network troubleshooting.

·       Escalate incidents appropriately and ensure SLA compliance.

Network Troubleshooting

·       Basic troubleshooting of OSPF, BGP, Routing & Switching.

·       Troubleshoot DNS, DHCP, TCP/IP, LAN/WAN, VPN and network reachability.

·       Perform subnet calculations and IP addressing validation.

Monitoring Protocols

·       Hands-on knowledge of SNMP, Syslog, NetFlow and Telemetry.

·       Understand device discovery, performance monitoring, fault monitoring and alert generation.

Coordination & Documentation

·       Coordinate with Field Engineers, ISP providers, Client Technical Teams and internal L2/L3 teams.

·       Track incidents until complete resolution.

·       Prepare RCA, SOP, Incident Reports, Shift Handover Documents, Knowledge Base Articles and Weekly/Monthly Operational Reports.

Educational Qualification

Bachelor's Degree in Computer Science, Information Technology, Electronics, or a related field.

Notice Period

Immediate Joiners / Short Notice Candidates Preferred.

Role Overview

We are looking for an experienced Network Security Engineer to design, implement, maintain, and secure enterprise network infrastructure. The role requires a strong understanding of network security principles, hands-on experience with security technologies, and the ability to troubleshoot complex network and security issues.

The ideal candidate will work closely with network, infrastructure, cloud, application, and security teams to ensure secure, resilient, and highly available network environments. The candidate should be comfortable handling security incidents, performing root-cause analysis, implementing security controls, and contributing to continuous improvement of the organization's network security posture.

Key Responsibilities

• Design, implement, configure, and maintain enterprise network security infrastructure.
• Manage and support network security technologies including firewalls, VPNs, IDS/IPS, secure gateways, and network access controls.
• Configure and maintain security policies, access rules, NAT, VPN tunnels, and related network security controls.
• Monitor network traffic and security events to identify potential threats, anomalies, and unauthorized access.
• Troubleshoot complex network connectivity and security-related issues and perform root-cause analysis.
• Investigate and respond to network security incidents in coordination with security and infrastructure teams.
• Review firewall and network security rules regularly and ensure they follow established security standards and business requirements.
• Support secure connectivity across data centers, corporate networks, remote locations, cloud environments, and third-party networks.
• Participate in network security assessments, vulnerability remediation, and security hardening activities.
• Implement and maintain network segmentation and access-control mechanisms.
• Work with internal teams to assess security requirements for new applications, infrastructure, and network changes.
• Participate in change management, implementation, and post-change validation activities.
• Maintain network security documentation, architecture diagrams, configurations, and operational procedures.
• Contribute to security improvement initiatives, automation, standardization, and operational efficiency.
• Work with vendors and technology partners for issue resolution, upgrades, and technical escalations.
• Ensure network security operations align with organizational policies, industry standards, and compliance requirements.

Required Skills

• Strong experience in network security engineering and enterprise networking.
• Good understanding of TCP/IP, DNS, DHCP, HTTP/HTTPS, routing, switching, VLANs, and network protocols.
• Hands-on experience with enterprise firewalls and security gateways.
• Strong understanding of VPN technologies, IPsec, SSL/TLS, NAT, and access-control policies.
• Experience with IDS/IPS, network monitoring, traffic analysis, and security event investigation.
• Experience troubleshooting network and security issues across complex environments.
• Good understanding of network security architecture, segmentation, and secure connectivity.
• Experience with incident management, change management, and root-cause analysis.
• Familiarity with security best practices, vulnerability management, and network hardening.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders.

Preferred Skills

• Experience with security technologies from vendors such as Palo Alto, Fortinet, Cisco, Check Point, or similar.
• Exposure to cloud networking and cloud security across AWS, Azure, or GCP.
• Knowledge of Zero Trust, SASE, SD-WAN, or network access control concepts.
• Experience with security monitoring/SIEM platforms.
• Exposure to scripting or automation using Python, PowerShell, or similar technologies.
• Relevant certifications such as CCNA/CCNP Security, PCNSE, Fortinet certifications, or equivalent are an advantage.

Key Competencies

• Network Security Engineering
• Enterprise Network Troubleshooting
• Firewall & VPN Management
• Security Incident Handling
• Network Monitoring & Analysis
• Security Hardening
• Root-Cause Analysis
• Risk & Vulnerability Awareness
• Change & Configuration Management
• Stakeholder Communication
• Problem Solving
• Documentation & Process Discipline