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Documentation Jobs in Mumbai

Explore top Documentation Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Technical Writer
Technical Writer

Founded 2019
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Remote, NCR (Delhi | Gurgaon | Noida), Mumbai, Hyderabad, Bengaluru (Bangalore), Pune
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0 - 20+ years
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Best in industry2 - 4 lacs/annum

We are looking for experts who can authoritatively write How-to guides, tips, and tricks for iPhone, Mac, Windows, Video Games, and the web in general. The job requires you to have the following skills: You must be a geek at heart. That kind of person who your friends and family look up to when they need tech advice. You must be able to write how-to guides and tips in a way that is easy to understand, even to non-experts. You must have solid English writing skills. Below are a few examples of the work kind of work we expect you to do: How to use Threads from Instagram└ https://metauser.co/how-to-use-threads-from-instagram/ How to Install AltStore on iPhone from a Windows PC└ https://metauser.co/how-to-install-altstore-on-iphone-from-a-windows-pc/ How to Scan Documents using Files app on iPhone└ https://metauser.co/how-to-scan-documents-using-files-app-on-iphone/ How to take a Full Page Screenshot on iPhone└ https://metauser.co/how-to-take-a-full-page-screenshot-on-iphone/ Think you’re a good fit for the job? Please send us an email with a sample article that you see as fitting for metauser.co. The sample article should be written by you only. If you have any previous work experience, include that as well in your application.

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Shivam Malani
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Implementation Manager
Implementation Manager

Founded 2011
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Bengaluru (Bangalore), Mumbai, NCR (Delhi | Gurgaon | Noida)
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8 - 13 years
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Best in industry25 - 30 lacs/annum

LeadSquared is currently seeking a highly motivated and experienced Implementation Manager to join our team.   Who we are?   LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 900 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes.  Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.   LeadSquared has been recognized as one of the fastest growing companies in the world:   Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivan's 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius   LeadSquared is backed by institutional investors like Stakeboat Capital and angels like Jyoti Bansal.   Job Description:   LeadSquared is looking for an Implementation Manager who will be in-charge of getting the product live for our new clients. The role is a critical one since it will impact the overall retention and satisfaction of the customers.   Key Responsibilities:   Conduct kick-off meetings with every new client to review expectations and to create a written project implementation plan with milestones, deliverables, SLAs and KPIs. Some meetings may require travel to client Location (domestic / international). Understand customers’ business and motivation to subscribe to LeadSquared: Come up with LeadSquared customization based on this understanding. Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting LeadSquared to them. Come up and implement the best way of importing existing customer data and digital assets Execute the implementation plan: Make the customer live within promised timeframe. Be single point of contact for customer on implementation including any integrations. Communicate work status to client and internal stakeholders on a regular basis Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer Work closely with the product development team to share client feedback and for post-implementation reviews Track key metrics and KPIs related to implementation success Identify implementation areas that can be automated and work with the product or customer success teams to automate them Upsell / cross-sell LeadSquared product or services wherever applicable   Key Capabilities:   A bachelor’s or master’s degree engineering or technology 8+ years of mandatory experience in Implementation world class products Ability to manage multiple clients and projects/task simultaneously Exception problem solving and solutioning skills Customer success-oriented attitude Excellent written and oral English skills Understanding of how cloud-based applications are delivered and consumed Understand of unique feature and challenges of SaaS applications Exceptional critical thinking skills is a plus Flexibility to travel is required Timely execution-oriented professionals will be preferred Focus on quality and attitude to excel will be a big plus

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Technical Writer
Technical Writer

Founded 2015
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Mumbai
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1 - 3 years
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Best in industry3 - 5 lacs/annum

As a technical writer, you will be responsible for developing high-quality technical documentation for the Servify platform. This documentation will include: • Internal developer documentation • Documentation for partners integrating with Servify • Product user manuals You will work very closely with the Engineering and Product teams to build this documentation. You will also coach developers to get better at writing documentation.

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