Job Description : The selected candidate will : - Work very closely with account management team to understand customer requirements and problems, emphasise and innovatively resolve them with the help of product/ engineering teams and communicate the solution back to the customers. - Interact regularly with the customers for issue management. - Work with product team to suggest new features/enhancements in the product. - Stay abreast of the competitive landscape and solicit customer feedback on existing product capabilities and new product possibilities. Desired candidate profile : - Bachelor's degree in Engineering or equivalent - Self-starter with energy and motivation to work on product enhancements and customer delight - Strong communication and negotiation ability - Quick learner, flexible, adaptable - Ability to work in fast-paced startup environment - Ability to understand client situations and present relevant product-based solutions
Build products that get the job done for customers and delight them. Key skills: Customer obsession Product Thinking Problem Solving Tech understanding
Clipjoy is an app which the user can shoot a 10s short video and share their joyful moment at anytime and anywhere. Clipjoy’s innovating and simplifying how people connect and interact with the content in the intelligent mobile phones. Nowadays, as the rapid growth on 4G network , which will be great help of coming out diverse interaction on social connection. That will be what Clipjoy will do. By using LBS, bid data, AI recommendation, we will provide user the most content based on their interest. We are trying to build up the next generation interactive social model based on mobile intelligence. The same idea was also called out as one of the best video social app in China with actively used by 10 million+ users.