Senior Executive – QA

Job Title: Customer Support Quality analyst

Location: Bangalore, Koramangala (walkin interview)

Job Type: Full-time

Reports To: Quality Lead

Experience: Minimum 2 to 3 years as a Quality

Analyst in a customer service environment

QA engineers don't apply!!

As a Quality Analyst, you will audit customer interactions across voice, chat and ticketing, email channels,

identify what is going wrong and why, and convert those findings into feedback and coaching that

measurably improves agent performance. The role carries end-to-end ownership of the quality cycle —

auditing against defined parameters, marking critical errors accurately, delivering structured feedback,

participating in calibration, identifying training needs and publishing quality reporting. You will work closely

with the Training team and with Operations, so findings translate into action on the floor rather than sitting

in a report.

Bachelor's degree or equivalent.

• Minimum 2 to 3 years of experience as a Quality Analyst in a customer service, customer support or

contact centre environment.

• Hands-on experience auditing interactions across at least one of voice, chat or ticketing, with exposure

to more than one channel preferred.

• Working knowledge of quality management or audit tools, and the ability to pick up a new platform

quickly.

• Sound understanding of quality parameters, critical error frameworks and audit governance.

• Practical experience of feedback mechanisms and coaching models, with a track record of feedback

that changed agent behaviour.Experience of participating in calibration and maintaining scoring consistency.

• Strong analytical skills and working Excel — pivot tables, lookups and comfort handling large audit data

sets.

• Excellent written and verbal communication, with the ability to write observations a third party can act

on without further explanation.

• Objectivity and the confidence to hold a position in a performance conversation, balanced with

empathy towards agents.

• Ability to manage multiple priorities and meet audit and reporting deadlines consistently.

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Location: Goregaon East

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Role Type: Corporate HO-Based

Job Summary

We are looking for a Corporate Quality MIS Analyst with 3–7 years of experience in the Automotive, Wiring Harness, or Auto Components industry. The candidate will be responsible for consolidating quality data from multiple plants, analysing Quality KPIs, preparing MIS reports and dashboards, and providing management-level insights for quality improvement.

Key Responsibilities

Consolidate plant-wise Quality MIS, KPIs, and performance reports.

Analyse PPM, rejection, rework, FPY, customer complaints, CAPA, and 8D data.

Prepare quality MIS reports, dashboards, trend analysis, and management presentations.

Coordinate with Plant Quality Teams to ensure timely and accurate data submission.

Identify quality trends, deviations, recurring issues, and improvement opportunities.

Maintain standardized Corporate Quality MIS formats, databases, and reporting systems.

Support management reviews with accurate quality data and analytical insights.

Track plant-wise quality performance and highlight gaps against defined targets.

Key Requirements

3–7 years of experience in Quality MIS / Quality Reporting within Automotive, Wiring Harness, or Auto Components.

Strong understanding of Quality KPIs, MIS reporting, and data analysis.

Advanced proficiency in MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and dashboards.

Good knowledge of PowerPoint and management presentation preparation.

Knowledge of 7 QC Tools, 8D, CAPA, Root Cause Analysis, PPM, Rejection, Rework, and FPY.

Strong analytical, coordination, communication, and reporting skills.

Experience coordinating with multiple plant/quality teams will be preferred.

Auditor – Management Systems (ISO Standards)

Location: Ahmedabad ( Hybrid)

Employment Type: Full-Time

🔎 About the Role

We are hiring a skilled Management System Auditor to conduct ISO audits, deliver high-quality assessment outcomes, and support certification activities. The ideal candidate must have hands-on experience in ISO 9001, 14001, 45001, 27001, 22000, 50001 or other standards, along with strong reporting and client-handling skills.

This role involves extensive travel, interaction with diverse industries, and strict adherence to ISO/IEC 17021-1 and ISO 19011 guidelines.

🧩 Key Responsibilities

• Plan, prepare, and execute Stage 1, Stage 2, Surveillance, Recertification, Transfer & Special Audits.
• Review client documentation, audit scope, and previous audit history.
• Evaluate compliance with applicable ISO standards using process approach, risk-based thinking & sampling techniques.
• Conduct opening & closing meetings and prepare accurate audit reports.
• Record findings, non-conformities, observations, and improvement opportunities.
• Ensure professional client interaction across Quality, EHS, IT, HR & Operations teams.
• Maintain impartiality, confidentiality, and compliance with accreditation guidelines.
• Participate in calibration, witness audits, and competency upgrades.
• Identify business opportunities and refer potential clients during audits.
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🎓 Qualifications

• Bachelor’s degree in Engineering, Science, IT, or Environmental Science.
• CQI/IRCA Certified Lead Auditor in at least one standard (Mandatory/Preferred).
• Minimum 5 years industry/auditing experience.
• Experience conducting minimum 15–20 third-party audits (preferred).
• Exposure to sectors such as manufacturing, IT, pharma, infrastructure, services (added advantage).
• 
  

💼 Skills & Competencies

• Strong knowledge of ISO standards & audit techniques.
• Familiar with ISO 19011 principles.
• Excellent communication, report writing & analytical skills.
• Ability to manage audits across multiple locations.
• High level of integrity, professionalism, and client orientation.
• Proficiency in MS Office.

📈 Key Performance Indicators (KPIs)

• Number of audits completed within timeline & quality standards.
• Accuracy and clarity of audit reports.
• Client satisfaction scores and feedback.
• Lead sharing & business development support.
• Compliance with accreditation and internal review requirements.
• 
  

✈️ Travel Requirement

• Willingness to travel 60–80% across India and overseas for on-site audits.
• Flexibility for hybrid (on-site + remote) audits.

Key Responsibilities

• Conduct quality audits of US payment transactions and operational activities.
• Review transactions for accuracy, completeness, and compliance with established procedures.
• Validate payment processing, refunds, reversals, settlements, and transaction status.
• Identify discrepancies, processing errors, and potential risks, and coordinate with operations teams for resolution.
• Ensure adherence to SOPs, client guidelines, internal controls, and compliance requirements.
• Perform root-cause analysis to identify recurring errors and recommend corrective actions.
• Prepare quality reports, maintain audit records, and track quality performance metrics.
• Monitor transaction accuracy, error rates, turnaround time, and other quality KPIs.
• Participate in calibration sessions with Operations, Training, and Quality teams.
• Provide feedback to team members to improve accuracy and process performance.
• Support process improvement initiatives to reduce errors and enhance operational efficiency.

Mandatory Requirements

• Minimum 2 years of overall professional experience.
• Graduation is mandatory.
• Minimum 2 years of relevant experience in US Payments.
• Experience in payment processing, transaction auditing, or Quality Assurance is required.
• US international voice process experience is mandatory.
• Domestic voice experience will not be considered.
• Good understanding of payment transactions, refunds, reversals, settlements, and payment disputes.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good communication and stakeholder-management skills.
• Proficiency in MS Excel and quality reporting.
• Must be comfortable working in US shifts and from the office in Gurugram.
• Must be comfortable with a one-way cab facility.
• PF registration with the previous organization is mandatory.

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Company: Vi-Son Cables Pvt. Ltd.

Location: Mumbai – Corporate Office

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Job Summary

We are looking for a Quality MIS Analyst with experience in the Automotive, Wiring Harness or Auto Components industry to manage Corporate Quality MIS and reporting. The role will be responsible for consolidating quality data from all plants, analysing KPIs and preparing reports and dashboards for Management.

Key Responsibilities

• Consolidate plant-wise Quality MIS, KPIs and performance reports.
• Analyze PPM, rejection, rework, FPY, customer complaints, CAPA and 8D.
• Prepare MIS reports, dashboards, trend analysis and Management presentations.
• Coordinate with Plant Quality Teams for timely and accurate data.
• Identify quality trends, deviations and improvement areas.
• Maintain standardized Corporate Quality MIS and databases.

Key Requirements

• 3–7 years of experience in Automotive / Wiring Harness / Auto Components Quality.
• Strong knowledge of Quality MIS, Quality KPI reporting and data analysis.
• Proficiency in MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, dashboards and PowerPoint.
• Knowledge of 7 QC Tools, 8D, CAPA and Root Cause Analysis.
• Strong analytical, coordination and communication skills.

Senior QA Engineer

Make quality part of the engineering system.

AbleCredit builds software for complex enterprise workflows where AI, APIs, business rules, human decisions, and real-world operations have to work together reliably. We care about building products that work in production - not just in demos. We're looking for a senior quality engineer who can move quality upstream: from release-time testing to better automation, contracts, observability, and engineering practices.

What You'll Own?

• Own quality strategy across web, mobile, backend APIs, integrations, and end-to-end workflows.

• Design and maintain automated regression suites for critical customer journeys.

• Build API, integration, contract, and workflow tests that catch failures before production.

• Partner with engineering and product teams during design - not only after development is complete.

• Define release readiness, risk-based testing, and production validation practices.

• Investigate escaped defects, identify systemic causes, and drive preventive improvements.

• Improve test data, environments, tooling, and CI integration so teams can ship confidently.

What We're Looking For?

• 5+ years in software quality engineering or test automation.

• Strong API and backend testing experience, including asynchronous and integration-heavy systems.

• Experience testing mobile and web applications and understanding client/ server failure modes.

• Ability to write automation in JavaScript/ TypeScript, Python, Java, or a similar language.

• Strong debugging skills across logs, network requests, databases, and distributed services.

• Experience with CI/CD and integrating automated tests into release pipelines.

• A product mindset: prioritize risk and customer impact rather than maximizing test-case counts.

Nice to Have

• Performance, load, security, or reliability testing.

• Experience with Playwright, Cypress, Appium, Postman/ Newman, k6, or similar tooling.

• Experience with event-driven systems, queues, webhooks, and long running workflows.

• Experience testing AI-assisted or non-deterministic product behavior.

How We Think About Quality?

Quality is an engineering responsibility. Automation should create confidence, not dashboards. A production escape should improve the system that allowed it to happen. The goal is simple: ship quickly without making customers our test environment.

Position: Test Engineer

Company : Mayura Consultancy Services

Experience: 2 to 4 yrs

Location : Bangalore

Work Location: Work From Home(WFH)

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website :

https://www.mayuraconsultancy.com/careers/test-engineer-opening-mcs?r=jlp

MCS is seeking a meticulous and detail-oriented experienced Test Engineer with minimum of 2 Years of relevant experience to join our team. As a Test Engineer, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience of 1-2 years as a Test Engineer.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

QA Project Manager

Location: Kochi, Kerala

Experience: 10–18 Years

Work Mode: Work from Office

Kerala based candidates preferrred

Role Overview

We are looking for an experienced QA Project Manager with 10–18 years of experience in software testing and quality assurance, including strong experience in project management within the QA domain.

The ideal candidate should have a strong QA/testing foundation combined with the ability to independently manage QA projects, delivery, resources, timelines, risks, stakeholders and releases.

This is not a pure QA/Test Lead position. The role requires proven experience in managing QA projects and driving end-to-end QA delivery.

Key Responsibilities

• Own and manage end-to-end QA projects from planning through release and closure.
• Define and execute QA project plans, schedules, milestones and delivery timelines.
• Manage QA resources, allocation, utilization and project priorities.
• Prepare project estimates, effort plans and resource requirements.
• Lead QA teams across multiple projects/workstreams.
• Monitor project progress, deliverables, dependencies, risks and issues.
• Drive SIT, UAT, regression, integration, system and release testing activities.
• Coordinate with Development, Business Analysis, Product, Business and other cross-functional teams.
• Manage client and stakeholder communication and provide regular project status updates.
• Own RAID management, risk mitigation and issue resolution.
• Track testing metrics, quality KPIs and project performance.
• Manage defect lifecycle and ensure timely resolution of critical issues.
• Coordinate with vendors and third-party teams where required.
• Ensure QA deliverables are completed within agreed timelines and quality standards.
• Support release planning, production readiness, go-live and post-release activities.
• Identify process improvements and drive QA best practices across projects.
• Provide leadership, mentoring and direction to QA team members.

Required Skills & Experience

• 10–18 years of overall IT experience, with significant experience in QA/Software Testing.
• Proven experience in QA Project Management / Project Management within the QA domain.
• Strong understanding of STLC, SDLC, Agile/Scrum and Waterfall methodologies.
• Experience managing QA teams and multiple workstreams.
• Strong experience in project planning, estimation, scheduling and resource management.
• Experience in stakeholder/client management.
• Strong experience in risk, issue, dependency and escalation management.
• Experience managing SIT, UAT, regression, integration and release activities.
• Strong reporting and project governance experience.
• Experience with tools such as JIRA, Azure DevOps, HP ALM, TestRail or similar.
• Strong communication, leadership and decision-making skills.

Preferred

• Experience managing enterprise QA projects.
• Experience working with distributed/onshore-offshore teams.
• Experience across banking, insurance, payments, retail, logistics or other enterprise domains.
• QA/Test management certifications such as ISTQB, CSM, PMP or equivalent are an advantage.

Job Title: Auditor – Management Systems (ISO Standards)

Location: Ahmedabad

Employment Type: Full Time

About the Role

We are looking for an experienced Management Systems Auditor with an Electrical Engineering background to conduct third-party audits against international ISO standards. The role involves audit planning, on-site assessments, report preparation, and client coordinationWe are looking for an experienced Management Systems Auditor with an Electrical Engineering background to conduct third-party audits against international ISO standards. The role involves audit planning, on-site assessments, report preparation, and client coordination

We are hiring an experienced Management System Auditor to conduct ISO audits, deliver quality assessment outcomes, and support certification activities. The ideal candidate should have hands on experience in ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 22000, ISO 50001, or other ISO standards, along with strong reporting and client handling skills.

The role involves extensive travel, interaction with clients across different industries, and compliance with ISO IEC 17021 1 and ISO 19011 guidelines.

Key Responsibilities

• Plan and conduct third-party certification audits, including Stage 1, Stage 2, Surveillance, and Re-certification audits.
• Assess client compliance with applicable ISO management system standards.
• Prepare audit plans, checklists, and detailed audit reports.
• Identify non-conformities, document audit findings, and ensure timely report submission.
• Coordinate with client teams and maintain professional audit practices.
• Identify potential business opportunities during client engagements.
• 
  

Mandatory Requirements

• Education: B.E./B.Tech in Electrical Engineering.
• Experience: Minimum 5 years of relevant professional experience; experience in third-party auditing is strongly preferred.
• Certifications: IRCA/CQI Lead Auditor certifications in ISO 9001, ISO 14001, ISO 45001, and ISO 50001, or willingness to obtain all required certifications before joining.
• Audit Experience: Exposure to certification audits, audit documentation, compliance assessments, and ISO audit methodologies.
• Industry Exposure: Electrical/Electronics Manufacturing, Power & Energy, Engineering, Automation, Infrastructure, or Renewable Energy is preferred.
• Strong communication, analytical, report-writing, and client-handling skills.
• Willingness to travel extensively (60–80%) across India and occasionally overseas.
• 
  

What This Role Offers

• Exposure to diverse industries and management system certification audits.
• Opportunities for professional development and continuous learning.
• Performance-based appraisal and competency development.

About the team

SecurITe’s mission is to build an Agentic‑AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.

About the Role

We’re looking for a seasoned Senior Quality Engineer to provide technical leadership and architectural oversight for our next‑generation cybersecurity AI platform. In this high-impact role, you will define the technical strategy for quality assurance, ensuring our agentic AI transforms cyber defense with unparalleled reliability.

You will be responsible for the end-to-end quality lifecycle, from architectural reviews to the deployment of scalable automation frameworks. Beyond technical execution, you will serve as a mentor to junior team members, fostering a culture of technical excellence and driving the strategy that ensures our solutions meet the rigorous demands of critical infrastructure protection.

What You’ll Do

●    Defining and driving comprehensive QA strategies and roadmaps for the cybersecurity platform.

●    Designing, developing, and executing test plans, test cases, and automated scripts to ensure software quality.

●    Performing functional, regression, performance, scalability and security testing to identify bugs or defects.

●    Collaborating with developers, product managers, and other stakeholders to understand product requirements and testing needs.

●    Identifying, documenting, and tracking software defects, ensuring clear communication of issues and their resolutions.

●    Leading deep-dive root-cause analysis for critical system defects and security vulnerabilities.

●    Conducting thorough reviews of product specifications and software design to identify potential areas of concern before testing.

●    Architecting and designing complex, scalable test automation frameworks to optimize CI/CD velocity.

●    Ensuring the software meets customer and business requirements by validating the functionality and performance.

●    Assisting in continuously improving QA processes, tools, and best practices to enhance software testing efficiency and effectiveness.

●    Supporting user acceptance testing (UAT) and assisting clients with product validation.

●    Mentoring junior and mid-level engineers, providing technical guidance and conducting architectural reviews.

Required Experience

●    A Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.

●    8-10 years of proven experience in quality engineering, specifically within network cybersecurity, Identity Providers, or AI-integrated platforms.

●    Expertise in manual and automated testing.

●    Deep domain expertise in complex system validation and advanced automation practices at scale.

●    Proficiency in programming languages like Python to build and run automated test scripts.

●    "Strong knowledge of software testing methodologies, performance testing tools (e.g., JMeter, k6), and security traffic generation/simulation tools (e.g., Ixia BreakingPoint, Scapy, or Snort/Suricata traffic generators)."

●    Understanding of continuous integration/continuous deployment (CI/CD) pipelines and version control systems like Git.

●    Strong communication skills for documenting test results and interacting with cross-functional teams.

●    Excellent analytical skills, attention to detail, and problem-solving ability.

●    Ability to work independently as well as collaboratively in a team environment.

●    A curious mindset with a willingness to quickly learn new technologies and testing tools.

Required Skills & Qualifications

●    Familiarity with cloud-based testing environments (GCP, AWS, Azure).

●    Experience with cybersecurity products or cloud services or IDP or Web UI

The Mindset

●    Problem Solver: You thrive on complex, ambiguous challenges and engineer elegant solutions.

●    Ownership‑Driven: You take initiative, move fast, and deliver outcomes without hand‑holding.

●    Continuous Learner: You stay ahead of the curve in AI, ML, and emerging technologies.

●    Startup DNA: You excel in fast‑moving environments where priorities evolve and impact is immediate.