11+ Software documentation Jobs in Chennai | Software documentation Job openings in Chennai

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description

As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem. 

Responsibilities

• Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
• Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
• Works with design, product, and engineering team to create great documentation for all Testsigma products
• Don’t shy away from setting up the IDEs and debugging a few lines of the code.
• Be comfortable with handling shifting priorities and pivoting when required.
• Review content in terms of logical flow and completeness of document.
• Standardize documentation process across the organization

Requirements

• 1 year of Dev/Testing/Automation experience 
• Have an understanding of computer science or automation testing fundamentals.
• 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Experience writing, editing, researching, and planning software documentation.
• Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
• Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
• Experience using the Linux shell
• Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
  
  Candidates from SAAS, Technology product background prefered.

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

Mandatory

Exposure to the Trading and financial investment banking domain

All technical competencies are mandatory, and no relaxations/exceptions can be given.

Technical skills

Cloud computing (IaaS, PaaS, SaaS) -preferably in AWS

Compute/Container/Orchestration technologies (Docker, Kubernetes, ECS, EKS, Lambda/Serverless etc.)

Microservices & multi-tier architectures

DevOps/CI/CD (GIT/Bitbucket, Maven, Gradle, Jenkins, Sonar) GitLab is preferable

Java (Core & EE, Spring Boot, Spring MVC, Spring Cloud) & Python

RDBMS systems sucah as MySQL , Postgres and NoSQL, Storage Technologies (S3, EBS etc.)

API – GraphQL, REST, API Gateway

Integration and events/messaging technologies (Kafka, RabbitmQ, SNS, SQS)

Caching Solutions such as Elasticache/Redis, Hazelcast, EHCache

Observability and monitoring (Dynatrace, Cloud Watch, Grafana, Splunk, Datadog)

Very good understanding on Agile software releases and hands-on

Experience in project management tools like JIRA

Educational Qualification

Bachelor’s degree in computer science engineering/ECE/EEE, IT or MCA, MSc Computer Science

Instrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. We strive to solve problems and create value in this increasingly digital world. Instrive was founded to create high-quality products and deliver great user experiences worldwide.

Several products are being developed for both in-house purposes and our overseas clients, and we are actively expanding our team of talented professionals.

We are constantly pushing the boundaries of what is possible, and our employees have the opportunity to be at the forefront of this innovation. Our flat organisational structure encourages open communication and idea-sharing and provides ample opportunities for employees to take ownership of their work and make a real impact.

As part of our ambitious product roadmap, we need senior developers with experience in NodeJS.

Your primary responsibility will be to develop UI components, processes, documentation, and an organisation-wide style guide that can be reused across all applications.

Roles and Responsibilities:

• Develop and maintain web applications using Node.js, Express, and related technologies
• Write clean, efficient, and well-documented code.
• Collaborate with the team to design and implement new features and functionality
• Troubleshoot and debug issues to ensure a smooth user experience
• Optimize application performance and scalability
• Participate in code reviews and ensure adherence to coding standards
• Keep up-to-date with the latest technologies and industry trends
• Work with other developers, project managers, and stakeholders to understand project requirements and deliver high-quality solutions

Desired Candidate Profile:

• 3-5 years of experience in web application development using Node.js
• Strong proficiency in JavaScript, including experience with popular libraries and frameworks such as Express.js, Nest.js, and Mongoose
• Experience with front-end technologies such as HTML, CSS, and JavaScript
• Knowledge of web protocols and technologies such as HTTP, REST, and WebSockets
• Experience with NoSQL databases such as MongoDB and SQL databases like MySQL, SQLite, PostgreSQL
• Experience with Git and version control
• Familiarity with Agile development methodologies
• Strong problem-solving and analytical skills
• Excellent communication skills, both verbal and written
• Adaptability to rapid change

Good to have:

• Experience with GraphQL and Apollo
• Familiarity with AWS, Azure, or Google Cloud Platform
• Experience with containerisation technologies such as Docker and Kubernetes
• Experience with unit testing, integration testing, and end-to-end testing frameworks
• Knowledge of microservices architecture and event-driven architecture
• Familiarity with cloud-based development tools such as AWS Lambda and Azure Functions
• Familiarity with load balancing, caching, and performance optimisation techniques
• Experience working with remote teams and communicating effectively with remote stakeholders.

Perks and Benefits:

By working at the intersection of product, strategy, and technology, you will learn how to make strategic decisions, prioritise product features against business objectives, and put the user first.

In addition to the exciting work, Instrive offers our employees a comprehensive benefits package. This includes health insurance, paid time off, and professional development and training opportunities, so our employees can continue to grow and advance in their careers. 

We focus on fostering a positive and collaborative work environment and are committed to helping our employees reach their full potential.

You will make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.

Responsibilities: ·         

• Develop comprehensive product documentation that meets global standards.         
• Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.     
• Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.         
• Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.      
• Periodically review existing documentation and update them for Product Releases, prepare Release Notes. 
• Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.     

Skills and Qualifications:

• Bachelor’s degree in relevant technical field.
• 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
• Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
• Understanding of Cloud Concepts and experience in creating related documentation is a must.
• Superior written and verbal communication skills, with a keen eye for detail.
• Experience working with engineering to improve user experience and create visuals for technical support content.
• Experience working with video (screen capture) creation tools for user documentation.
• Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
• Experience using Wordpress and other similar tools to create documentation.

Skills

CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION

Design, develop, and maintain software application following established standards,
procedures, and specifications.

• Strong problem-solving and troubleshooting skills.
• Proactively seeks solutions to improve processes and applications.
• Interfacing with support and other teams for testing, delivery and product dependencies.
• Candidate must have strong and proven experience in C# and .Net Core.

Desired Candidate Profile

We are looking for developers with 2+ years of experience who love challenges and have experience building web applications at scale. Work as a contributing member of a software development team using modern software development techniques to produce best software for Web Applications.

Any Graduate

The ideal candidate should be a self-motivated, multi-tasker, and demonstrated team player. You will be responsible for the production support of software products and coordinating with various teams for support. You should have outstanding communication and Team-Player skills.

Educational Qualification: BCA, MCA or BE/B.Tech (CS)

Must-know technologies: Java,
Good to know technologies: DMN tools
Experience: 02 Years - 05 Years
Skill Level: Good

Responsibilities:

• Contribute to Java development work as well as the latest Decision model and notation tools

   

• Comply with coding standards and directions given by his direct manager Collaborate with an international and diverse team of Data Architects, Business Analysts, and Project Managers

• Tasks will be assigned and after completion, code need to be committed and task assigned for review by Senior Java developer

• Work with technology stakeholders to devise solutions that will fulfill business requirements and meet organizational strategic goals

• Develop application functionality which meets business requirements with high quality within given deadlines - develop maintainable, well-documented application functionality with an eye toward standardization, common components, simplicity, performance, robustness and other attributes of enterprise-strength solutions

• Thoroughly test all functionality - utilize detailed and thorough practices including negative testing, testing of boundary conditions, , and work collaboratively with business areas.

• Support interfaces between the deployment of developed applications and the decommissioning of legacy applications

• Support with the Development and Infrastructure Teams

• Design, and develop scalable, high-performance, highly reliable and secure applications using waterfall and agile methodologies

• Create reusable code

Minimum 4 years exp 

Skillsets:

1. Build automation/CI: Jenkins
2. Secure repositories: Artifactory, Nexus
3. Build technologies: Maven, Gradle
4. Development Languages: Python, Java, C#, Node, Angular, React/Redux
5. SCM systems: Git, Github, Bitbucket
6. Code Quality: Fisheye, Crucible, SonarQube
7. Configuration Management: Packer, Ansible, Puppet, Chef
8. Deployment: uDeploy, XLDeploy
9. Containerization: Kubernetes, Docker, PCF, OpenShift
10. Automation frameworks: Selenium, TestNG, Robot
11. Work Management: JAMA, Jira
12. Strong problem solving skills, Good verbal and written communication skills
13. Good knowledge of Linux environment: RedHat etc.
14. Good in shell scripting
15. Good to have Cloud Technology : AWS, GCP and Azure

• Should have E-publishing and Editorial services domain knowledge
• Should understand the competitive landscape and identify the gaps in the market
• Must be able to identify the right opportunities & qualify leads for the Sales team
• Should be able to handle communication and fresh conversations with prospects
• Should have min. 2 years of experience working on the US, European Markets
• Assist Sales Team in identifying, following up, and qualifying prospects
• Generate reports & dashboards on Marketing influenced pipelines regularly
• Create clear and crisp product presentations and solution demonstrations
• Research & develop prospect lists using LinkedIn, Zoominfo, and Web research
• Participate and actively contribute in Marketing Strategy Meetings
• To work with the sales team in handing over any pre-sales efforts
• Support sales efforts with in-depth product and business knowledge
• Miscellaneous Pre-Sales and Sales related activities

Required Experience / Qualifications

• MBA from a good institute with a go-getter attitude to pursue leads and targets
• A motivated, competitive individual with a strong aptitude for Publishing technology
• 4-6 years of experience in a sales & marketing role
• Knowledge of commonly used CRM Salesforce and Marketing automation tools and dashboards
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills

Experience:

• 1 to 4 years of experience in Digital Marketing

Kinds of Projects Undertaken:

• ePublishing, Editorial Services, eLearning, eBook, Accessibility