11+ Software documentation Jobs in Chennai | Software documentation Job openings in Chennai

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description

As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem. 

Responsibilities

• Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
• Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
• Works with design, product, and engineering team to create great documentation for all Testsigma products
• Don’t shy away from setting up the IDEs and debugging a few lines of the code.
• Be comfortable with handling shifting priorities and pivoting when required.
• Review content in terms of logical flow and completeness of document.
• Standardize documentation process across the organization

Requirements

• 1 year of Dev/Testing/Automation experience 
• Have an understanding of computer science or automation testing fundamentals.
• 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Experience writing, editing, researching, and planning software documentation.
• Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
• Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
• Experience using the Linux shell
• Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
  
  Candidates from SAAS, Technology product background prefered.

Position - Video Editor

Exp - 0-2 years (Freshers are most Welcome! )

Job Type - Full Time

Location - West Moggappair, Chennai

Summary

The Video Editor primarily focuses on editing short-form video content such as Instagram reels, YouTube shorts, and TikTok clips. This role supports the senior video team with long-form video editing, ensuring engaging, well-polished videos aligned with content strategies.

Formats: YouTube Videos, Shorts and Reel formats, Social Media

content.

Key Responsibilities

• Short-Form Video Editing
• Edit and assemble reels, shorts, and other short video formats tailored for social media platforms.
• Apply subtitles, sound effects, motion graphics, and filters to enhance engagement.
• Support for Long-Form Content
• Assist the senior video editor in cutting, sequencing, and refining long-form videos such as YouTube content.
• Prepare rough cuts and incorporate feedback for final versions.
• Asset Management
• Organize raw footage, sound files, and final exports in an efficient file system.
• Ensure all video files are correctly named, stored, and backed up.
• Collaboration
• Work closely with motion graphic designers to integrate animated elements smoothly into videos.
• Coordinate with content creators and social media teams to align edits with messaging and trends.
• Trend Awareness & Continuous Learning
• Stay updated on video editing software features and social media video trends.
• Explore creative editing techniques and new tools to improve video appeal.
• Quality & Deadline Management
• Deliver high-quality videos within set deadlines, maintaining brand standards.
• Troubleshoot and resolve technical issues during editing.

General Responsibilities

Escalation & Clarity

• Flag any unclear content, controversial ideas, or doubtful information, messages, queries to the Project Head before proceeding.
• When unsure about any matter, seek clarification instead of making assumptions.

Team Support & Flexibility

• Support the team in the absence of other members and assist with cross-functional tasks when needed.
• Perform any additional tasks assigned by the Team Leader, Project Head, or Management to ensure timely completion and overall project success.

Confidentiality & Information Sharing

• Share information only with relevant internal team members.
• Do not disclose confidential or unauthorized details under any circumstance.
• Follow communication and file-sharing protocols as directed.

Professionalism & Accountability

• Collaborate respectfully and professionally with all internal and external stakeholders.
• Take ownership of assigned tasks and ensure their timely and quality completion.
• Adhere to company policies, guidelines, and procedures at all times.

Note: Send your Resume attached with Portfolio

We are also accepting application for this profile from Motion Graphics Designer Freshers, Video Editors both junior and seniors positions.

Approach us early by filling out this form: https://forms.gle/iV4cvNqbeNgmuSxq5

Let’s get started on building your path to success!

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

Work mode: Hybrid

Location: Siruseri

Job Description

• Act as a technical expert for CRM projects.
• Be responsible for working on D365 CRM development, support, and integration projects.
• Lead or participate in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.
• Architect the CRM system, related customizations, and reports to model the business and organizational process.
• Advise business users on best practices for CRM, development, or integration processes.
• Writing technical specifications for planned work.
• Build and configure CRM forms, views, dashboards, and workflows.
• Develop SSRS reports using Microsoft SQL and FetchXML. Maintain code repository, VSTS backlog, and source control.
• Effectively utilize SDK and 3rd party tools such as XRM Toolbox for administration of CRM system. Support of the application including fixing application issues.

Eligibility Criteria:

• 5+ years’ experience with different versions of Microsoft CRM including D365 CRM.
• Experience in migrations, customizations, JavaScript, C#, .NET, HTML, SQL Server, and SSRS including plugins, scripting, and form creation.
• Experience in workflow development including complex ones.
• Experience with CRM API, REST/ODATA, and SOAP endpoints.
• Experience in integrating D365 CRM with other applications is preferred.

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

Join our team

We're looking for an experienced and passionate Data Engineer to join our team. Our vision is to empower Genesys to leverage data to drive better customer and business outcomes. Our batch and streaming solutions turn vast amounts of data into useful insights. If you’re interested in working with the latest big data technologies, using industry leading BI analytics and visualization tools, and bringing the power of data to our customers’ fingertips then this position is for you!

Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.

What you'll get to do

• Work in an agile development environment, constantly shipping and iterating.
• Develop high quality batch and streaming big data pipelines.
• Interface with our Data Consumers, gathering requirements, and delivering complete data solutions.
• Own the design, development, and maintenance of datasets that drive key business decisions.
• Support, monitor and maintain the data models
• Adopt and define the standards and best practices in data engineering including data integrity, performance optimization, validation, reliability, and documentation.
• Keep up-to-date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using cloud services.
• Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.

Your experience should include

• Bachelor’s degree in CS or related technical field.
• 5+ years of experience in data modelling, data development, and data warehousing.
• Experience working with Big Data technologies (Hadoop, Hive, Spark, Kafka, Kinesis).
• Experience with large scale data processing systems for both batch and streaming technologies (Hadoop, Spark, Kinesis, Flink).
• Experience in programming using Python, Java or Scala.
• Experience with data orchestration tools (Airflow, Oozie, Step Functions).
• Solid understanding of database technologies including NoSQL and SQL.
• Strong in SQL queries (experience with Snowflake Cloud Datawarehouse is a plus)
• Work experience in Talend is a plus
• Track record of delivering reliable data pipelines with solid test infrastructure, CICD, data quality checks, monitoring, and alerting.
• Strong organizational and multitasking skills with ability to balance competing priorities.
• Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
• An ability to work in a fast-paced environment where continuous innovation is occurring, and ambiguity is the norm.

Good to have

• Experience with AWS big data technologies - S3, EMR, Kinesis, Redshift, Glue