11+ Product Documentation Jobs in Pune | Product Documentation Job openings in Pune

Location- Gandhinagar/Pune

Roles and Responsibilities

 Document technically accurate content for products including User Manuals, Quick

guide

 Research and determine the technical documentation needs for the features

 Estimate efforts and deliver content on time

 Ensure quality of the documentation

 Execute day-to-day information engineering activities

 Create in-depth user guides, FAQs, technical overviews, and in-product help

documentation

 Identify problem areas or structural deficiencies and proactively contribute to their

improvement

 Experience creating infographics to more clearly communicate workflow processes

and abstract topics

 Build and maintain client aids that go beyond traditional documentation, such as online

video, demos, guided tours, and other other educational techniques

 Maintain a library of application documentation, cataloging it for internal and/or

external use

 Publish and maintain templates for written documentation produced by others

(technical specifications, RFP responses, ), ensuring a consistent "look and feel."

 Proven experience producing technical content for public consumption

Qualification

 Bachelors degree in Engineering/core sciences, or Masters in English

Language/Technical Communication

 5 to 7 years of experience in technical writing, with at least 3-4 years of experience

product documentation

Immediate joiners will be required

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Job Summary:

We are looking for a highly skilled and experienced .NET Full Stack Developer to join our growing engineering team. The ideal candidate will have strong experience in developing scalable web applications using .NET Core and Angular. You will be involved in designing, developing, testing, and maintaining robust solutions in a collaborative and fast-paced environment.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core, ASP.NET, and C#
• Build responsive and interactive frontend interfaces using Angular
• Write clean, scalable, and maintainable code adhering to coding standards and best practices
• Collaborate with cross-functional teams including product managers, designers, and QA to define and deliver new features
• Participate in code reviews, system design discussions, and team planning activities
• Troubleshoot and debug applications to ensure high performance and responsiveness
• Ensure secure coding practices and optimize application for maximum speed and scalability

Must-Have Skills:

• 4+ years of hands-on experience with .NET, .NET Core, and C#
• Strong frontend development skills using Angular (v8 and above)
• Proficiency in writing RESTful APIs and integrating backend services
• Solid understanding of object-oriented programming and design patterns
• Experience with version control systems like Git
• Familiarity with SQL Server or any relational database

Preferred Skills:

• Experience with Agile/Scrum development methodologies
• Knowledge of CI/CD tools and processes
• Familiarity with cloud platforms like Azure or AWS

React Native Developer Job Description

We are searching for a brilliant, flexible React Native Developer to create novel Android / IOS apps that meet the needs of our target audience.

To this end, the React Native Developer's Responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates.

To ensure success as an React Native Developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle.

An exceptional React Native Developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the
ways in which Android/ IOS apps impact the world around us.

React Native Developer Responsibilities:

Conceptualizing and formulating apps that are suitable for use on all types of Android/lOS devices.
Implementing measures to safeguard users' data.
Ensuring that the construction and presentation of your apps are congruent with the company's standards.
Proofreading your code and correcting mistakes before each app is released.
Collaborating with Ul and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.

About Company

With a rich legacy of 40 years in fostering world-class academic excellence and over 100,000 alumni across the globe, our client is one of the premier institutions of higher learning in India offering Undergraduate, Postgraduate, Diploma, and Ph.D. programmes.

Uniquely positioned as one of the first universities across the world that offer the highest standard of professional education ingrained with the postulates of peace studies, the university enables an inclusive culture of dignity, fairness, and respect amongst its students, grooming them into future-ready, responsible citizens of the world.

About the role

• Provide Strategic Vision for University to define medium- and long-term Human Resource direction and priorities.

• Lead on developing, communicating and successfully delivering the University’s HR strategy, including inspiring continuous performance improvement

• Build a dynamic and forward-looking approach to the University’s HR capability development with strong intellectual leadership, understanding and harnessing the University’s comprehensive subject range, in the context of a best HR practices.

• Ensure operational excellence and sustainability.

Roles & responsibilities

Strategic

• Devise HR strategies aligned to University’s vision and mission

• Establish HR roadmap aligned to HR strategies

• Play key role in facilitating the change across organization

• Advice and guide management on strategic alignment require with the growth of University.

• Establish framework which is sustainable, scalable in all areas of HR function

• Designing and executing all the HR policies and procedures of the University.

• Focus on employee capability building through - Conducting the training need analysis (initially nonteaching and later FDP’s for teaching staff).

Research Development

• Create activities around employee engagement and career progression

• Facilitate going forward leadership development, succession planning, High potential development program etc…

• Develop result oriented Performance Management System (Yearly appraisal and competency mapping at each level).

Financial and Budget

• Propose HR Budget and financial strategies focusing employee engagement

• Ensure the budget is used in the best possible way and is adding value as ROI

• Incorporate in the budget provisions leading to “Employer of Choice”

Collaborations

• Be employee advocate & champion within all the institutions under the umbrella of University

• Represent University on professional bodies of repute helpful in further branding university

Operational

• Create activities around employee engagement and career progression

• Conducting HR Audit of all HR processes periodically.

• Create HR dashboard showcasing HR performance to management on monthly basis

• Develop the training calendar and execute the training programs as per the TNA.

• Develop the employee welfare schemes.

• Design employee engagement activities.

• Design HR manual and employee handbook.

• Develop through induction and ensure each new joinee is gone through the induction process.

• Develop result oriented Performance Management System (Yearly appraisal and competency mapping at each level).

• Develop various incentive schemes for the employees.

• Participate and take responsibility during social initiative programs

• Compensation & Benefit Management

• Statutory & Regulatory Compliances Management

• Employee Grievances handling and satisfactory resolution

External Representation

• Represent Institute in various professional bodies, conferences and seminars in order to increase project the image of best employer and the institute’s visibility at the regional and international levels

• Remain abreast of the best practices in the field of Human Resources

Requirements

Minimum Qualification & Experience

• MBA from ISB/institute of repute

• 15 to 20 years of experience in Human Resource, preferable from education sector (Female candidates preferred)

Substantial leadership and management experience

• The personal characteristics to have a substantial experience and a successful record of senior leadership at corporate level in a large and complex organisation.

• Evidence of developing, communicating and executing a vision and strategy in a complex organisation, Proven Transformation Leadership in a sizeable organisation

• Demonstrated personal leadership of creating new benchmark of performance and have proven record of performance improvement and change at an organisational level;

• Financial acumen and experience, and commercial awareness, which demonstrate the ability to strategically manage, optimise and be accountable for the management of resources

• A proven track record of developing leaders and leadership teams, and the ability to work effectively with those teams;

• A commitment to the highest standards of governance, experience of working effectively with governing bodies or boards and external members, and the ability to operate confidently and effectively in an externally regulated environment

Intellectual credibility

• A high level of intellectual credibility, with a strong academic or other intellectual profile, in order to lead, engage with, and gain the respect of staff, demonstrating curiosity and interest in the broad range of HR disciplines.

Personal attributes and style

• A strong commitment to university and its vision, ambitions, and values

• The ability and confidence to lead and work effectively with an experienced and capable senior leadership team, empowering leaders at all levels to deliver the Division’s ambitions;

• The ability to relate to and communicate effectively with staff at all levels in the Division, engaging them with the University’s vision and plans; n

• A personal commitment to and record in effective and respectful partnership working across all staff groups;

• Sound judgement and the ability and courage to make difficult but informed decisions, including on challenging issues;

• Exceptional personal and public communication and relations

Role - Principle Engg | Reactjs

Skill Set - Programming

• React js with Redux,
• HTML5/CSS3
• Javascript
• Mobx (optional)
• Storybook (optional)

Unit Test Cases: Jest & Enzyme

Code Quality:

• SonarQube Knowledge
• Strong hold on unit-testing frameworks and writing effective unit tests

Other Important Skills:

• Engineering & Design Skills
• Good analytical & problem solving skills
• Ability to ship features end to end without much guidance
• Experienced with Agile methodologies

Soft Skills

• Good communication skills
• Zeal to learn new technologies & Methodologies

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

JD:

Cloud Technical

Total Exp 4-9  Yrs

Cloud Technical
Need minimum4+ years of experience person in Oracle apps and 2+ year in cloud
Modules - AP PO GL FA
Expertise in BI reports/OTBI/FBDI/Personalization,
Excellent in SQL and PL/SQL

•  3+ years of experience in Machine Learning
• Bachelors/Masters in Computer Engineering/Science.
• Bachelors/Masters in Engineering/Mathematics/Statistics with sound knowledge of programming and computer concepts.
• 10 and 12th acedemics 70 % & above.

Skills :
 - Strong Python/ programming skills
 - Good conceptual understanding of Machine Learning/Deep Learning/Natural Language            Processing
 - Strong verbal and written communication skills.
 - Should be able to manage team, meet project deadlines and interface with clients.
 - Should be able to work across different domains and quickly ramp up the business                   processes & flows & translate business problems into the data solutions