Front Deployed AI Engineer

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities-

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

• Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

• Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

• Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

• Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

About the Role:

We are looking for a Forward Deployed Engineer to work closely with customers and build technical solutions to solve real-world business problems.

This is a highly customer-facing engineering role, combining full-stack development, AI and solution engineering. You will work in ambiguous environments, take end-to-end ownership and turn customer requirements into working product solutions.

Key Responsibilities:

• Work directly with customers to understand technical and business requirements.
• Design, build and deploy full-stack solutions and product features.
• Integrate AI/LLM capabilities into applications and workflows.
• Troubleshoot technical challenges and develop practical solutions.
• Collaborate with product and engineering teams to deliver customer-focused solutions.
• Take ownership of projects from requirement gathering through implementation.
• Work effectively in fast-paced and ambiguous environments.

What We're Looking For:

• Experience as a Full Stack Engineer, Product Engineer, AI Engineer, Solutions Engineer, Solutions Architect or similar role.
• Strong understanding of both frontend and backend development.
• Experience building and contributing to real-world product features.
• Exposure to AI/LLMs, Copilots, AI automation or GenAI tools.
• Strong problem-solving and customer-facing communication skills.
• Ability to work independently and take ownership of outcomes.
• Comfortable working with evolving requirements and ambiguity.

Preferred Background

• Candidates from product/SaaS companies, AI startups, or modern technology environments are preferred.
• Experience working with product clients through a service-based organization will also be considered, provided you have strong hands-on product engineering experience.
• Important: This is not a backend-only role. Strong full-stack exposure and the ability to work directly with customers are essential.

The role

A working product and a working deployment are two different things. You are the person who closes that gap.

You sit inside the client's head office. You get the deployment live, you get their teams using the dashboards, and you own whether the AI is returning something worth acting on. Every client is different: different languages on the floor, different store noise, different vocabulary for the same product, different CRM, different idea of what a good conversation looks like. The core platform does not change for each of them. You are the layer that makes it fit, and you are the one the client meets.

You are encouraged to spend time in stores. The engineers who do the best work here are the ones who have stood on a shop floor and watched where the pitch and the pipeline actually break. Nobody will make you go. You will also spend real time in the codebase, because you fix what you find rather than filing it.

What you build has a commercial edge to it. A pilot converts when the client sees the result they were promised, and an account grows when a second team inside it sees what is already sitting in their data. Both of those outcomes are yours to deliver, not somebody else's to chase.

How you will work

You design the deployment, you build it, and you own whether it holds up on a Saturday evening in a crowded store. Nobody hands you the plan, and nobody hands you the spec. You write both.

The decisions are yours. Which integration is worth the week, which vertical taxonomy needs building, what ships in the pilot and what waits, and when to tell a client that the thing they are asking for is the wrong thing to build. You go and find out what a client needs before anyone writes a line of code.

You will not be doing it alone. There are founders, AI engineers and product people around you, and they will build alongside you. What nobody will do is tell you what the client needs. That call is yours.

The work compounds if you do it well. What you learn on one deployment becomes a specification, then code, then a pattern the next one starts from. A year in, the deployments you designed should be running without you, and a new client should take a fraction of the time the first one did.

What you will do

Own the deployment end to end. Device provisioning, store connectivity, data flowing, first insight in front of the client. Get from kickoff to something real inside

the pilot window, and know by the halfway mark whether it is in trouble.

Get their HQ using it. A dashboard nobody opens is a failed deployment. Sit with the sales, marketing and L&D teams, show them what is in their own data, and

make sure the people who asked for this are actually looking at it every week.

Make the AI work on their floor. Their languages, their store noise, their product vocabulary. Benchmark transcription and speaker separation on their actual

audio, and fix what fails instead of explaining it away.

Build the vertical. Intent taxonomies, objection maps and prompt libraries for the category you are deployed into. A jewellery floor and an electronics floor do not

share a conversation model.

Wire it into their systems. CRM and POS integrations, so conversation data connects to what actually got sold and the insight can be checked against reality.

Build what the client asks for. Custom reports, dashboards and agents. Ground everything in source conversations and verify it before it ships, because a confident

wrong number costs an account.

Close the pilot. A pilot converts on results, not on effort. Know what the client agreed to judge this on, work backwards from it, and make sure the output in front of

their leadership at the end is the thing they asked for.

Grow the account. The same intelligence is worth something to marketing, L&D and category teams inside the same client. Spot which of them would benefit, show them what is already in their data, and hand a real opening to the account team.

Push it back into the product. Turn one-off client work into something the platform does by default, so the next deployment starts further ahead than this one did.

What we are looking for

Must have

• 0 to 5 years of experience. A consulting internship or an analyst role is the closest match to what this job actually asks for, but we care more about what you can do than where you did it
• Coding ability, ideally Python. Degree, internship, first job or your own projects. What we want to see is something you built that other people actually used
• Excel or Sheets at a real working level. A lot of the first conversation with a client happens in a spreadsheet before it ever happens in a dashboard
• The ability to explain a complicated idea simply. You will be taking AI output to people who do not think about models, and the explanation matters as much as the result
• Comfort at the boundaries. APIs, data pipelines, some frontend, some hardware when a device misbehaves
• An eye for where a deployment turns into more business, and the willingness to raise it yourself
• Heavy hands-on LLM usage. Prompts, evaluations, retrieval, and a clear view on where these tools break
• Fluent English and Hindi. A third Indian language counts for a lot, since the useful conversations happen on store floors and not only in HQ meeting rooms
• The instinct to go and find out what a client needs rather than waiting to be told

Good to have

Speech or audio work. Transcription, diarization, voice activity detection, or

anything that survives noisy real-world recording

Embedded or IoT experience, on ESP32 or similar

SQL and experience building things customers actually look at

Side projects, hackathons or internships where you shipped without a spec

and it worked

Job Title: Full Stack AI Engineer

Location: Remote/Hyderabad

Experience Level: 3-5

Salary Range: 12-18LPA

Application Link:https://beyond.ciltriq.com/apply/BUILD

Description:

Join a team building AI-powered systems that solve complex business problems and automate operational workflows across document processing, voice agents, enterprise integrations, workflow automation, and multi-agent systems.

Strong full-stack foundations: frontend state management, asynchronous user experiences and performance; backend API design, authentication, data modelling, databases, queues and distributed systems.

Strong coding ability in Python and JavaScript or TypeScript, with practical experience in modern frontend frameworks and backend services.

Requirements:

- Design and build complete systems: frontend applications, backend services, APIs, databases, data pipelines and integrations with customer systems.

- Build multi-agent workflows with clear agent responsibilities, tool access, shared state, context management, routing, handoffs and coordination across sequential and parallel tasks.

- Make agent execution dependable through durable state, checkpoints, retries, timeouts, idempotency, recovery and human approval or review where needed.

- Deliver document-processing pipelines, voice agents and retrieval-based AI applications, connecting model outputs to useful actions in real business workflows.

- Own quality in production: automated tests, AI evaluations, guardrails, observability, access controls, deployments, incident response and clear documentation.

- Choose where AI adds value and where deterministic software is the better fit. Balance accuracy, latency, cost, security and maintainability.

- Improve reusable engineering foundations, review code and help other engineers grow as the team expands.

- A solid understanding of tool calling, structured outputs, retrieval, context and memory management, model selection and evaluation.

- Practical cloud and deployment experience, including containers, CI/CD, secrets management, logging, monitoring and production debugging.

- Ability to reason from first principles, investigate failures across system boundaries and communicate technical decisions clearly to customers and teammates.

- Useful additional experience: Document AI and OCR, real-time voice systems, enterprise integrations, agent protocols such as MCP, and orchestration frameworks.

- Useful additional experience: Mentoring engineers or building reusable platforms.

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into production-ready code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

• We move Blitzy Fast: Time is both our company’s and our clients’ most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.
• Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
• Passion for Invention: We’re pushing the frontier of what’s possible, requiring constant innovation and iteration.
• We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.
• We believe in being ‘everyday athletes’: taking care of ourselves so we can bring our best minds to work. We promote great sleep, movement, and restorative activities for optimal mental performance. It makes for a happier and more productive team.

About the Role

We're looking for a Forward Deployed Engineer to join our Pune HQ2 team and work at the intersection of cutting-edge AI and complex enterprise software. You'll embed directly with customer engineering teams, writing production code, architecting solutions, and helping customers transform how they build software with Blitzy.

This isn't a traditional solutions engineering role. We're looking for a hands-on engineer who thrives in ambiguous environments and is equally comfortable debugging integrations, building Java/Spring Boot services, participating in sprint planning, or whiteboarding architecture with a CTO.

The role centers on our Java/Spring Boot enterprise stack, spanning REST services, event-driven microservices, integrations, and production operations. You'll work closely with US-based engineering and customer teams, with regular time zone overlap for collaboration and handoffs.

You'll also influence our product roadmap through direct customer feedback, identifying new use cases and technical challenges that shape Blitzy's evolution. High performers may have opportunities to visit our Cambridge, MA headquarters and transition into core product or platform engineering as we scale.

Responsibilities

• Deploy Blitzy into complex enterprise environments, navigating technical constraints and translating customer business goals into practical technical solutions
• Embed with customer teams during critical implementations, partnering with engineering leaders on sprint planning, architecture reviews, technical decisions, and production deployments
• Build production-quality integrations, services, and extensions using Java 17 and Spring Boot 3.x, including Spring MVC, Spring Data JPA, Spring Security, and Actuator
• Build and evolve REST APIs using a contract-first approach with OpenAPI/Swagger, with data persistence through PostgreSQL, Hibernate/JPA, and Liquibase
• Package and deploy containerized services with Docker and manage dependencies through Maven, including BOMs and multi-module projects
• Develop custom solutions, reusable patterns, scripts, and tools that accelerate customer adoption and demonstrate Blitzy’s capabilities in enterprise environments
• Debug complex issues spanning customer infrastructure, integrations, microservices, and the Blitzy platform, supporting production operations, health checks, metrics, and configuration management
• Drive successful POCs and technical demonstrations that showcase advanced use cases, deliver measurable value, and expand into enterprise-wide deployments
• Maintain high standards for testing, code quality, performance, and observability using JUnit 5, Cucumber/Gherkin, JMeter, Git, Logback/SLF4J, SpotBugs, and SonarQube
• Identify recurring customer needs, technical patterns, and expansion opportunities that inform product priorities and enterprise adoption
• Collaborate with product and engineering teams to translate field experience into platform improvements, technical documentation, reusable best practices, and contributions to the core product

Qualifications

• 8+ years of software engineering experience with a track record of shipping production code in enterprise environments
• Recent or past experience in global technology consulting environments, with direct engagement with the customer's engineering leadership teams.
• Deep hands-on expertise with Java 17, Spring Boot 3.x, Spring MVC, Spring Data JPA, Spring Security, Hibernate/JPA, and Actuator
• Strong experience with REST APIs, OpenAPI/Swagger, PostgreSQL, Liquibase, Maven, Docker, and modern testing practices including JUnit 5, Cucumber/Gherkin, and JMeter
• Experience building and operating microservices with CI/CD, cloud architecture, observability, production monitoring, and tools such as Micrometer, Dynatrace, SpotBugs, and SonarQube
• Knowledge of enterprise modernization and distributed systems, including Java 8 → Java 17 upgrades, monolith → microservices migrations, Kafka, Avro, Schema Registry, caching, and resilience patterns
• Strong understanding of Agile/Scrum and modern software development practices, with the ability to communicate complex technical concepts to audiences ranging from interns to CTOs
• Experience in customer-facing engineering, developer tools, AI/ML, or enterprise modernization is a plus, along with technical thought leadership through blogs, talks, or open-source contributions
• Passion for AI-powered software development and willingness to work in person from Pune, India, with overlap for US-based teams

U.S. GenAI startup, Pune Office, Private Limited Company

Full Time Employment directly to our Private Limited Company. We are committed to an enduring and robust presence in Pune. Our goal is to enable you to have a long enduring career at Blitzy with opportunity for advancement throughout your career at the company. If you want a role you can turn into a career, read on! If you are looking for a short term arrangement, we recommend you look elsewhere!

Blitzy is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger.

Role: Forward Deployment Engineer (FDE)

Company: Comprinno (NASSCOM-incubated, AWS Advanced Consulting Partner)

Experience: 5 to 8 years

About the Role:

Comprinno is hiring a Forward Deployment Engineer to work directly with customers, identify business challenges, and turn them into working AI solutions on AWS. This is a customer-facing role that blends consulting, solution architecture, and hands-on AI engineering.

Key Responsibilities:

• Run discovery workshops with customer stakeholders and translate business problems into technical solutions.
• Design AI and cloud solutions using patterns such as RAG, AI agents, and workflow automation.
• Build POCs, prototypes, and MVPs on AWS (Bedrock, Lambda, S3, API Gateway, DynamoDB, OpenSearch, ECS/EKS) and support the move to production.
• Develop GenAI and agentic solutions, including prompt strategies, evaluation frameworks, and retrieval pipelines.
• Demo solutions, train customer teams, and drive adoption.
• Document architectures and contribute reusable accelerators. Support presales and proposals.

Must-Have Skills:

• 5 to 8 years in solution engineering, technical consulting, presales, product engineering, or similar customer-facing technical roles.
• Hands-on experience building applications, integrations, or prototypes on AWS.
• Strong grasp of LLMs, RAG, prompt engineering, AI agents, and knowledge retrieval.
• Experience with one or more of Amazon Bedrock, OpenAI, Anthropic, LangChain, LangGraph, or CrewAI.
• Experience delivering customer-facing POCs and running requirements or discovery sessions.
• Strong communication and stakeholder management skills, and comfort with ambiguity.
• Willingness to travel or be deputed to customer sites across India and internationally.

Good to Have:

• AWS Solutions Architect certification (Associate or Professional).
• Multi-agent systems, MCP, and AI observability or evaluation tools.
• Vector databases (OpenSearch, Pinecone, Weaviate, Chroma).
• DevOps and CI/CD exposure.
• Startup, consulting, or SaaS product experience.

Why Join Comprinno:

• Work at the forefront of GenAI, Agentic AI, and AWS.
• High ownership, with solutions going from idea to production in weeks.
• Exposure to diverse industries and to Comprinno's SaaS platform, Tevico.

About Comprinno:

Comprinno is a leading AWS consulting partner specializing in Cloud Transformation, DevOps, Managed Services, Data Analytics, Security, and AI. We help startups and enterprises build scalable, secure, and high-performing cloud environments on AWS.

Learn more about us at: comprinno.net

Strong Forward Deployed Product Manager Profile with robust exposure to client facing delivery

2

Mandatory (Experience 1) - Must have 4+ years of product management experience with a track record of shipping successful products

3

Mandatory (Experience 2) Must have hands-on experience driving platform deployment and integrations for enterprise clients — acting as the technical/product owner to understand client requirements, design the solution, and connect the platform with enterprise systems, APIs, and data sources.

4

Mandatory (Tech skill 1) - Must have strong technical aptitude with hands-on experience in GenAI and API integrations

5

Mandatory ( Skill 1): Must have experience working closely with designers, engineers, testers and other stakeholders

6

Mandatory (Skill 2): Must be very good at making impactful presentations, with strong communication and presentation skills

7

Mandatory (Skill 3) - Must have a bias to build, with comfort in ambiguity and evolving scope

8

Mandatory (Skill 3): Must be able to lead and mentor a team of Forward Deployed Engineers, helping them grow into future product leaders

9

Mandatory (Company) - Tier1 B2C companies or Series B+ funded B2B companies

10

Preferred (AI Depth) - Exposure to enterprise AI deployments in production, including evaluation, guardrails, and observability of agents.

Forward-deployed engineers (FDEs) are Mactores' services layer. You embed with the customer's team, own outcomes from discovery through the production cutover, and personally carry the delivery commitment.

The agent platform we deploy absorbs 60–70% of engagement work, discovery, assessment, design, and testing. You absorb the judgment: target architecture, refactoring trade-offs, model selection, cutover strategy, and the decisions an agent platform cannot make. The agent absorbs scale. You absorb judgment. 

This is not a staff-augmentation seat and not an advisory role. You ship.

What you will do?

• Deliver production agentic AI systems and AWS modernization engagements on committed dates across three pillars: Data Platform Modernization, Application & Database Modernization, and AI Agents for Apps.
• Build and productionize AI agents, orchestration, retrieval pipelines, evaluation harnesses, observability running against real customer data, not demo data.
• Convert existing products into agents: expose product functionality as callable tools for agent-to-agent composition, or replace form-and-click UX with agent-native, intent-driven interfaces.
• Convert existing Business processes into agents: expose process functionality as callable tools for agent-to-agent composition, or replace form-and-click UX with agent-native, intent-driven interfaces.
• Embed directly with customer engineering teams. Run architecture sessions, defend design decisions, and align stakeholders from VP Engineering to CTO.
• Make agent decisions traceable and defensible, validation runs in parallel with live workloads, and outputs hold up to internal audit and regulators (HIPAA, PCI-DSS, FSI-grade governance where the vertical demands it).
• Feed field experience back into the platform and practice: your deployment patterns, integration playbooks, and edge cases shape how we deliver.

What are we looking for?

• Excellent communication skills (English) — verbal and written. Non-negotiable. You will present architecture to customer CTOs, write documents that hold up in audit, and defend judgment calls in the room. If you can build but not explain, this role is not a fit.
• You have shipped production agentic AI systems on AWS. Not POCs, not notebooks — systems running in production for real users. This is the primary qualification. Be prepared to walk through what you shipped, the decisions you made, and what broke.
• Deep understanding of agentic architecture — you can design an agent system from first principles and explain why each component exists:
• Agent design patterns: single-agent vs. multi-agent systems, supervisor/orchestrator patterns, hierarchical agent topologies, planner–executor separation, and when each applies.
• Orchestration: building and operating orchestrator agents that decompose tasks, route work to specialist agents or tools, and manage state across multi-step workflows (LangGraph, Strands Agents, CrewAI, or equivalent).
• Memory: short-term/working memory (context management, conversation state) and long-term memory (episodic and semantic stores, vector- and graph-backed retrieval), and the production trade-offs of each.
• Reflection and self-correction: critique loops, self-evaluation, retry-with-feedback patterns, and evaluation harnesses that catch agent failures before customers do.
• Tool use and function calling: schema design, tool-selection reliability, error handling, and agent-to-agent composition.
• RAG and retrieval pipelines: chunking, embedding, hybrid retrieval, reranking, and grounding agent decisions in customer data.
• Strong AWS production experience: Amazon Bedrock and AWS AI services, plus core platform services (Lambda, API Gateway, DynamoDB, RDS/Aurora, Glue, EMR, Redshift, Kinesis, or similar depending on specialization).
• Solid software engineering fundamentals Python, TypeScript, CI/CD, infrastructure-as-code, testing-driven development discipline.
• Experience with data or application modernization (database migration, legacy refactoring, data platform builds) is a strong plus, since agents run against these workloads.
• Indicative experience: roughly 3–10 years in engineering roles, with agentic AI / GenAI as your current day job. We have demonstrated agent-native expertise over tenure — an engineer with 3–4 years of hands-on agentic AI work typically outperforms a 12-year generalist on this work.

You'll be preferred if you've:

• US English verbal and written fluency 
• Delivery experience in one or more of our verticals: Financial Services, Healthcare & Life Sciences, Internet & Software, Manufacturing, or Telco/Media/Entertainment/Gaming/Sports.
• Model tuning and fine-tuning: systematic prompt engineering and optimization; parameter-efficient fine-tuning (LoRA/QLoRA or similar); instruction tuning; working knowledge of RLHF/DPO; sound judgment on when to fine-tune vs. prompt vs. RAG; and evaluation of tuned models against baselines. Fine-tuning experience on Amazon Bedrock or SageMaker is a plus.
• Experience with compliance-sensitive AI systems (HIPAA, PCI-DSS, SOC 2, data residency).
• Knowledge graph, code-analysis (AST), or CDC/streaming experience (Debezium, Kafka/MSK).
• Solid software engineering fundamentals — Java, C++, Go Lang, .Net, Rust
• Prior customer-facing consulting or forward-deployed experience.
• AWS certifications (Solutions Architect Professional, Machine Learning Specialty, or Data Analytics).

Why This Role?

• You own outcomes, not tickets. FDEs carry the delivery commitment personally — architecture, judgment, and cutover are yours.
• You work agent-native from day one. Our delivery model would not function without agents. You build with the platform, not around it.
• You ship. Engagements measured in weeks to production, legacy retired, outcomes named. No archived pilots.
• You compound. Field delivery informs the Aedeon platform roadmap; the platform's growth expands what you can deliver. Few engineering roles sit in that loop.

AI Engineer

LLMs, Agents & AI Services

📍 Mumbai (On-site) | Full-time | 2-4 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

AI is core to how we design, deliver, and scale software for our customers.

We are hiring an AI Engineer for a dedicated client engagement building a complex production AI platform, working on the AI capabilities and agentic features at the core of the product.

The mandatory requirement for this role is at least one AI feature personally shipped to production for real users, with operational ownership.

The role suits someone who thinks quickly on solutioning, can take an ambiguous problem to a working prototype in days, and has the discipline to carry it through to production with predictable economics.

You will work alongside the Senior AI Engineer and the wider pod, with ownership of parts of the AI surface area of the product.

Responsibilities:

Solutioning and POCs

Translate ambiguous customer problems into working POCs at speed.

Pick the right model, framework, and architecture, and demonstrate value early before scaling investment.

LLM Application Development

Build AI features and services using LLM APIs from OpenAI, Anthropic, Google, and self-hosted open-weight models (Llama, Qwen, Mistral).

Choose the right model per use case based on cost, latency, capability, and context-window trade-offs.

Agentic System Design

Design and implement agentic workflows using LangGraph, CrewAI, AutoGen, LlamaIndex Agents, or custom orchestration.

Cover tool use, planning, memory, and multi-step reasoning appropriate to the problem.

API and Service Development

Build production AI services and APIs using Python and FastAPI.

Handle streaming responses, async processing, structured outputs, retries, and graceful degradation when models or tools fail.

Retrieval and Tool Integration

Implement RAG pipelines with vector databases (Pinecone, Weaviate, Qdrant, pgvector, Chroma), embeddings, chunking strategies, hybrid search, and reranking.

Integrate external tools, internal APIs, and document sources through tool-calling and MCP-style patterns.

Cost Analysis and Unit Economics

Model the per-request and per-user cost of every AI feature before it ships.

Track token usage, prompt caching, batching, and model-routing strategies.

Drive measurable improvements in unit economics.

Production Hardening

Add observability and tracing (LangSmith, Langfuse, OpenTelemetry), guardrails, content safety checks, prompt injection defences, and fallback behaviour.

Prompt Engineering and Evaluation

Design, test, and iterate prompts with measured outcomes.

Build evaluation harnesses for accuracy, hallucination, latency, and cost.

Run benchmarks across models and prompt variants before locking in a design.

Requirements:

AI Feature Shipped to Production (Mandatory)

Must have personally built and shipped at least one AI feature that runs in production for real users, with operational ownership.

POCs, internal demos, and one-off scripts do not qualify.

2 to 4 Years of Professional Software or AI Engineering Experience

With at least one production AI feature owned end to end.

Strong Python Proficiency and API Development with FastAPI

Comfort with type hints, async, packaging, testing, streaming responses, and authentication.

Production-grade Python, not notebook-only code.

Hands-on Depth Across the LLM and Agent Stack

Working experience with at least two of OpenAI, Anthropic Claude, Google Gemini, or self-hosted open-weight models (vLLM, Ollama, Together, Replicate).

Working familiarity with at least one agent framework (LangGraph, CrewAI, AutoGen, LlamaIndex Agents) or hand-rolled equivalent.

Working knowledge of RAG, embeddings, and vector databases (Pinecone, Weaviate, Qdrant, pgvector, Chroma).

Solutioning Speed and POC Velocity

Demonstrated ability to move from a fuzzy problem to a working prototype in days.

Strong instinct for what to build first, what to defer, and what to throw away.

Cost Discipline for Production AI

Ability to calculate, monitor, and optimise the cost of LLM APIs, tokens, embeddings, vector store usage, and infrastructure.

Treats unit economics as a first-class concern.

AWS Familiarity

Working knowledge of EC2, S3, IAM, and at least one of Bedrock, SageMaker, or equivalent.

Comfortable in a Fast-Moving Environment

Self-directed, comfortable with ambiguity, takes ownership without being asked, and ships under shifting priorities.

Strong Written and Spoken English Communication

Able to explain trade-offs to non-AI engineers, designers, product managers, and clients in plain language.

Nice to Have

• fine-tuning or LoRA, QLoRA, PEFT exposure
• MCP server authoring
• eval framework experience (LangSmith, Promptfoo, Ragas, DeepEval)
• open-source AI contributions
• multi-modal models (vision, audio)

Role Summary:

We are looking for a Forward Deployed Engineer with strong hands-on experience in Databricks and Generative AI/Claude to work closely with clients, business stakeholders, and internal engineering teams. The ideal candidate will combine strong Data Engineering, Software Engineering, Databricks, and Generative AI skills with the ability to understand business problems and rapidly build, deploy, and optimize production-ready solutions. This is a client-facing, hands-on engineering role where you will work from problem discovery and solution design through POC development, production deployment, and ongoing optimization.

Key Responsibilities:

Forward Deployed Engineering

• Work directly with clients and stakeholders to understand business and technical requirements.
• Translate business problems into scalable data, AI, and software solutions.
• Design and develop POCs and rapidly validate technical solutions.
• Convert successful POCs into reliable, production-ready applications.
• Work closely with client engineering and data teams during implementation and deployment.
• Troubleshoot production issues and continuously optimize deployed solutions.
• Act as a technical bridge between clients, delivery teams, data engineers, AI engineers, and architects.

Databricks & Data Engineering

• Design and develop scalable data solutions using Databricks, PySpark, Python, and SQL.
• Build and optimize data ingestion, transformation, and ETL/ELT pipelines.
• Work with Databricks Lakehouse, Delta Lake, and Unity Catalog.
• Develop Databricks Workflows and production data pipelines.
• Implement data processing solutions for structured and semi-structured datasets.
• Optimize Databricks workloads for performance, scalability, reliability, and cost.
• Integrate Databricks with databases, APIs, cloud platforms, and enterprise applications.

Generative AI & Claude

• Build enterprise AI solutions using Claude and other Large Language Models (LLMs).
• Integrate Claude APIs into applications and business workflows.
• Develop RAG (Retrieval-Augmented Generation) solutions using enterprise data.
• Work with embeddings, vector search, semantic search, and knowledge retrieval.
• Develop AI-powered applications for summarization, classification, information extraction, question answering, and document processing.
• Implement prompt engineering, structured outputs, tool/function calling, and context management.
• Develop and integrate AI agents and multi-step AI workflows where applicable.
• Evaluate LLM responses for accuracy, relevance, groundedness, latency, and cost.
• Implement appropriate AI guardrails, security, and data privacy controls.

Production & Deployment

• Deploy AI and data solutions into production environments.
• Work with APIs, microservices, Git, CI/CD, containers, and cloud platforms.
• Monitor application and pipeline performance and troubleshoot issues.
• Collaborate with Data Scientists and ML Engineers to productionize AI/ML models.
• Ensure solutions meet security, scalability, reliability, and maintainability requirements.

Required Skills & Experience

• 4+ years of experience in Data Engineering, Software Engineering, AI/ML Engineering, or a related field.
• Strong hands-on experience with Databricks.
• Strong proficiency in Python, PySpark, and SQL.
• Experience with Delta Lake and Lakehouse Architecture.
• Experience working with Generative AI / LLMs.
• Hands-on experience with Claude / Anthropic APIs is preferred.
• Experience with RAG, embeddings, vector databases, and semantic search.
• Strong understanding of REST APIs and enterprise integrations.
• Experience developing production-grade applications and data pipelines.
• Strong problem-solving and troubleshooting capabilities.
• Excellent communication and client-facing skills.

Preferred Skills

• Experience with Claude Code / Anthropic ecosystem.
• Experience with OpenAI, Azure OpenAI, AWS Bedrock, or other LLM platforms.
• Experience with LangChain, LangGraph, LlamaIndex, or equivalent frameworks.
• Experience with Databricks Unity Catalog, Workflows, and MLflow.
• Experience with AWS, Azure, or GCP.
• Experience with Docker, Kubernetes, and CI/CD.
• Exposure to AI agents and agentic workflows.
• Knowledge of AI evaluation, guardrails, security, and responsible AI.
• Experience working in consulting, client delivery, or customer-facing engineering environments.

Key Competencies

• Strong customer-facing and stakeholder management skills.
• Ability to understand ambiguous business problems and translate them into technical solutions.
• Strong ownership and execution mindset.
• Ability to rapidly prototype, iterate, and productionize solutions.
• Strong analytical and troubleshooting skills.
• Comfortable working in fast-paced and dynamic client environments.
• Excellent written and verbal communication.
• Ability to work independently as well as collaboratively with distributed teams.