
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Ideal Candidate Profile
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Study Abroad Counsellor – Mumbai
Company: upGrad
Location: Mumbai
CTC: ₹6 LPA – ₹8 LPA Fixed + Up to ₹4 LPA Variable
About the Role
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Compensation & Benefits
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Apply Now! : https://forms.gle/7hViY3UT3NLVrz9e7
Director - Data engineering
What are we looking for
real solver?
Solver? Absolutely. But not the usual kind. We're searching for the architects of the audacious & the pioneers of the possible. If you're the type to dismantle assumptions, re-engineer ‘best practices,’ and build solutions that make the future possible NOW, then you're speaking our language.
Your Responsibilities
what you will wake up to solve.
1. Delivery & Tactical Rigor
- Methodology Implementation: Implement and manage a unified, 'DataOps-First' methodology for data engineering delivery (ETL/ELT pipelines, Data Modeling, MLOps, Data Governance) within assigned business units. This ensures predictable outcomes and trusted data integrity by reducing architecture variability at the project level.
- Operational Stewardship: Drive initiatives to optimize team utilization and enhance operational efficiency within the practice. You manage the commercial success of your squads, ensuring data delivery models (from migration to modern data stack implementation) are executed profitably, scalably, and cost-effectively.
- Execution & Technical Resolution
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- Offerings Alignment: Drive the adoption of standardized regional offerings (e.g., Modern Data Platform, Data Mesh, Lakehouse Implementation). Ensure your teams leverage the profitable frameworks defined by the practice to accelerate time-to-insight and eliminate architectural fragmentation in client environments.
- Innovation & IP Development: Lead the practical integration of Vector Databases and LLM-ready architectures into project delivery. Champion the hands-on development of IP and reusable accelerators (e.g., automated ingestion engines) that improve delivery speed and enhance data availability across your portfolio.
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Welcome to Searce
The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules.
We don’t do traditional.
As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better.
Functional Skills
1. Delivery Management & Operational Excellence
- Methodology Execution: Expert capability in implementing and enforcing a unified delivery methodology (DataOps, Agile, Mesh Principles) within specific business units. Proven track record of auditing squad-level adherence to ensure consistency across the project lifecycle.
- Operational Performance: High proficiency in managing day-to-day operational metrics, including squad utilization, resource forecasting, and productivity tracking. Skilled at optimizing team performance to meet profitability and efficiency targets.
- SOW & Risk Mitigation: Proven experience in operationalizing Statement of Work (SOW) requirements and identifying technical delivery risks early. Expert at mitigating scope creep and data-specific bottlenecks (e.g., latency, ingestion gaps) before they impact client outcomes.
- Technical Escalation Leadership: Demonstrated ability to lead "war room" efforts to resolve complex pipeline failures or data integrity issues. Skilled at providing clear, rapid remediation plans and communicating technical status directly to regional stakeholders.
2. Architectural Implementation & Technical Oversight
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Tech Superpowers
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- Communication: Exceptional executive-level presentation and negotiation skills, particularly in communicating complex operational, data quality, and governance metrics to C-level stakeholders.
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ready to futurify?
If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.
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Job Description: .NET Core Developer (Immediate Joiners) - Jaipur
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