
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Industry
- Information Technology & Services
Employment Type
Full-time
Edit job description
Job role:
As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.
Responsibilities:
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- Utilize strong database skills to work with large, complex data sets to extract insights
- Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
- Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
- Build tools for automating repetitive asks so that bandwidth can be freed for analytics
- Collaborate with program managers and business analysts to help them come up with actionable, high-impact insights across product lines and functions
- Work closely with top management to prioritize information and analytic needs
Requirements:
- Excel
- Scrapping
- Medium Communication Skill (Spoken and written)
- SaaS industries knowledge
- Add Product
- Check Dodontdo
- Scrapping
- Work on Support Tickets (Resolve customers issue)
Web/Data/Execl Scraping must
Technical Skills & Competencies: Mandatory:
Web Development – HTML, CSS, JavaScript
Frameworks – ReactJS/AngularJS
Server-side development – Python/Django/Node.js
Database: SQL or NoSQL Databases (SQL Server/ MongoDB)
API Design concepts and Development of RESTful web services
Preferable:
- Familiarity with the Development of reusable frameworks, libraries to be used by multiple development teams
- Familiarity with cloud-native application architecture patterns
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- Conversant with agile methodologies
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- Assist in other ad-hoc or administrative tasks as part of daily/routine business activities
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- Performs design and code reviews with senior technical staff
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- Work closely with other teams/vendors to connect front-end components with the other (often third-party) web and data services and support the back-end developers by integrating their work with the application
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- 5+ years of experience in product development, with 2+ years of experience in a leadership role in current organization
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As a Scala Developer, you are part of the development of the core applications using the Micro Service paradigm. You will join an Agile team, working closely with our product owner, building and delivering a set of Services as part of our order management and fulfilment platform. We deliver value to our business with every release, meaning that you will immediately be able to contribute and make a positive impact.
Our approach to technology is to use the right tool for the job and, through good software engineering practices such as TDD and CI/CD, to build high-quality solutions that are built with a view to maintenance.
Requirements
The Role:
- Build high-quality applications and HTTP based services.
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- Support development of a good understanding of business requirements and corresponding technical specifications.
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- Keep up with industry trends and new tools, technologies & development methods with a view to adopting best practices that fit the team and promote adoption more widely.
Relevant Skills & Experience:
The following skills and experience are relevant to the role and we are looking for someone who can hit the ground running in these areas.
- Web service application development in Scala (essential)
- Functional Programming (essential)
- API development and microservice architecture (essential)
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- Common libraries – we use Play, Cats and Slick (essential)
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- Messaging frameworks and patterns
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Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.
To build on our success, we are looking for smart, conscientious software developers who want to work in a friendly, engaging environment and take our platform and products forward. In return, you will have the opportunity to work with the latest technologies, frameworks & methodologies in service development in an environment where we value collaboration and learning opportunities.
About Simeio:
Customers of all sizes globally rely on Simeio Solutions to help secure their organizations. An innovative and industry leader, Simeio offers Identity as a Service (IDaaS), Identity and Access Management (IAM) managed services, and Advisory services. Its full range of services is powered by an industry first IAM Virtualization Platform delivered via Simeio’ s Identity Intelligence Center (IIC). Simeio IIC is the first and only solution of its kind designed specifically to operate, monitor and defend complex, multi-vendor IAM infrastructures and deliver actionable business intelligence.
Simeio’ s client base is expanding as interest in identity and access management and IT governance, risk and compliance grows across all sectors. Headquartered in Atlanta, Georgia. Simeio has operations in India, the United Kingdom, Europe, across North America, South America and Canada.
We are a cutting-edge growing company with a strong dedication to our employees and their opportunity for growth and success. Simeio offers a state of the art technology office with plans for continued growth and expansion. Our company culture is crucial to those driven for success with an entrepreneurial spirit, solution oriented, and individual contributors, as well as, a team players.
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