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Front Deployed AI Engineer
MyOperator - VoiceTree Technologies's logo

Front Deployed AI Engineer

Vijay Muthu's profile picture
Posted by Vijay Muthu
2 - 5 yrs
₹8L - ₹10L / yr
Noida
Skills
Prompt engineering
Integration
Debugging
Documentation
Stakeholder management
ConversationDesign
Software deployment
Problem solving
Optimization
Large Language Models (LLM) tuning
API
Artificial Intelligence (AI)
Generative AI
skill iconMachine Learning (ML)

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement


Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.


Responsibilities


Requirement Discovery & Stakeholder Interaction

  • Join customer calls alongside Sales and Revenue teams.
  • Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
  • Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
  • Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

  • Convert discussions into clear, structured use case documents, including:
  • Problem statement & goals.
  • Current vs. proposed conversational flows.
  • Chatbot conversation logic, integrations, and dependencies.
  • Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.


Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."


Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.


Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.


What Success Looks Like

  • Customer bots go live quickly and show high containment + high task completion with low escalation.
  • You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
  • Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

  • 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
  • Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
  • Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
  • Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
  • Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

  • Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
  • Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
  • Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

  • High agency: you don’t wait for perfect specs—you create clarity and ship.
  • Customer empathy + engineering discipline.
  • Strong bias for iteration: deploy → learn → improve.
  • Calm under ambiguity (real customer environments are chaotic by default).


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About MyOperator - VoiceTree Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.


Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.


Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.



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COMPANY PROFILE - Manthan (www.manthan.com) Manthan serves as the Chief Analytics Officer for global consumer industries. With its portfolio of analytic products and solutions Manthan helps its customers derive competitive advantage through data-driven decisions. Manthan’s solutions are architected with deep industry specificity, bringing together analytics, technology and industry-practices to place sophisticated, yet intuitive analytical capability. Headquartered in Bangalore with offices in US, UK, Singapore and Brazil, Manthan’s current client footprint spans 18 countries. Manthan serves the analytics needs of Retail, CPG, Pharma and Market Research industries. Manthan is venture-funded with Norwest Venture Partners, Temasek and Fidelity Private Equity on its board.
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TechCherry Software Consultancy Services Pvt. Ltd.
Durg
0 - 2 yrs
₹2L - ₹3L / yr
Microsoft Visual C#
skill icon.NET
ASP.NET
ASP.NET MVC
Skills Expectation: .Net Developer Proficiency in ASP.NET 4.0+ C# Web services WCF Web API/Security Proficiency in MVC 4.0+ Entity Framework Proficiency in SQL Server 2012/2014 Job Role: Must have good understanding in concept of Object Oriented Programing. Proficiency in HTML5, Jquery, AJAX, CSS, Javascript, etc
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Nextgen Pvt Ltd is a fast growing  product dev company
Nextgen Pvt Ltd is a fast growing product dev company
Agency job
via Property Adviser by saishree pattnaik
Hyderabad
1 - 2 yrs
₹2L - ₹3L / yr
skill iconCodeIgniter
skill iconPHP
MySQL
Good hands-on programming skills with Codeigniter & Core PHP for application development. -Good experience in web technologies like HTML, CSS, JavaScript, JQuery, AJAX etc. - Designing and Maintaining MySQL databases and tables - Should be aware about security aspects that need to be taken care of an application. -Should be able to write clean, modularized and maintainable code. - Exposure on any PHP framework will be added advantage. - Supporting app development with Php n Json using web services - Should me familiar with OOPS and MVC Desired Candidate Profile - Maintain high level of coding standards - Good understanding of Web and Social Media applications - Focused on usability, maintainability & quality, - Exceptional programming, debugging & analytical skills - Handle MySQL database design. - A good team player
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