
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
Role & Responsibilities
- Delivers integrated communications solutions, creative platforms and executions
- Realises the strategic direction and creative vision of the agency
- Works closely with the creative department to develop differentiating and original creative concepts and award-winning creative work to impact a client’s business to great effect
- Ensures the best creative resource is allocated to the correct projects by liaising with traffic and project managers
- Takes ownership for the delivery of the client’s brand vision
- Creatively supports the effective use of technology and its applications to solve business problems
- Champions, defines and feeds back on the creative process and output; quality of briefs, regular reviews, feedback channels, creative quality and collaboration
- Proactively identifies opportunities to increase depth and breadth of creative work performed for clients, both from an understanding of the clients business and needs, but also from a knowledge of the industry, innovation and competitors
- Leads the creative team through regular work reviews, check-ins, goal planning and training. Mentors direct reports, creates a supportive culture and encourages people to consistently excel
- Identifies opportunities to create high profile blog posts, industry articles, internal presentations, industry presentations
Ideal Candidate
- Strong Art / Creative Director or Marketing Design Leadership Profile
- Mandatory (Experience 1): Must have 10+ YOE in Graphic Design, Art Direction, Visual Communication, with significant exposure to leading Integrated campaigns across digital and print channels.
- Mandatory (Experience 2): Must have hands-on experience across the full creative lifecycle — from brief and concept through execution, production, and final delivery.
- Mandatory (Skill 1): Must have deep expertise in digital design — websites, landing pages, email campaigns, social media, digital ads, interactive content, and UI/UX for marketing touchpoints.
- Mandatory (Skill 2): Must have strong knowledge of traditional copywriting and a demonstrated ability to integrate copy and design into cohesive creative output.
- Mandatory (Leadership): Must have experience leading and mentoring a creative/design team — conducting regular work reviews, check-ins, goal planning, training, and building a supportive, collaborative team culture.
- Mandatory (Stakeholder Mgmt): Must be comfortable partnering directly with senior marketing leadership (Sr. Director level — Digital Marketing & Operations), project management leads, and a Global Brand Design Manager to ensure all work meets the highest brand standards.
- Mandatory (Market Exposure): Must have experience working with US / European markets — understanding of Western design sensibilities, brand standards, and stakeholder expectations.
- Mandatory (Hands-on Execution): Must be willing and able to step in and design when team capacity is limited, ensuring projects continue moving smoothly.
- Mandatory (Portfolio): Must have a strong portfolio showcasing Marketing Campaigns for large brands across both Digital and Print works
Job Title: AWS Devops Engineer – Manager Business solutions
Location: Gurgaon, India
Experience Required: 8-12 years
Industry: IT
We are looking for a seasoned AWS DevOps Engineer with robust experience in AWS middleware services and MongoDB Cloud Infrastructure Management. The role involves designing, deploying, and maintaining secure, scalable, and high-availability infrastructure, along with developing efficient CI/CD pipelines and automating operational processes.
Key Deliverables (Essential functions & Responsibilities of the Job):
· Design, deploy, and manage AWS infrastructure, with a focus on middleware services such as API Gateway, Lambda, SQS, SNS, ECS, and EKS.
· Administer and optimize MongoDB Atlas or equivalent cloud-based MongoDB solutions for high availability, security, and performance.
· Develop, manage, and enhance CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, GitLab CI/CD, or Bitbucket Pipelines.
· Automate infrastructure provisioning using Terraform, AWS CloudFormation, or AWS CDK.
· Implement monitoring and logging solutions using CloudWatch, Prometheus, Grafana, or the ELK Stack.
· Enforce cloud security best practices — IAM, VPC setups, encryption, certificate management, and compliance controls.
· Work closely with development teams to improve application reliability, scalability, and performance.
· Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS.
· Perform MongoDB administration tasks such as backups, performance tuning, indexing, and sharding.
· Participate in on-call rotations to ensure 24/7 infrastructure availability and quick incident resolution.
Knowledge Skills and Abilities:
· 7+ years of hands-on AWS DevOps experience, especially with middleware services.
· Strong expertise in MongoDB Atlas or other cloud MongoDB services.
· Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK.
· Solid experience with CI/CD tools: Jenkins, CodePipeline, GitHub Actions, GitLab, Bitbucket, etc.
· Excellent scripting skills in Python, Bash, or PowerShell.
· Experience in containerization and orchestration: Docker, EKS, ECS.
· Familiarity with monitoring tools like CloudWatch, ELK, Prometheus, Grafana.
· Strong understanding of AWS networking and security: IAM, VPC, KMS, Security Groups.
· Ability to solve complex problems and thrive in a fast-paced environment.
Preferred Qualifications
· AWS Certified DevOps Engineer – Professional or AWS Solutions Architect – Associate/Professional.
· MongoDB Certified DBA or Developer.
· Experience with serverless services like AWS Lambda, Step Functions.
· Exposure to multi-cloud or hybrid cloud environments.
Mail updated resume with current salary-
Email: jobs[at]glansolutions[dot]com
Satish; 88O 27 49 743
Google search: Glan management consultancy
Job Description for Project Manager:-
1.Exposure to US/International Client Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
5. Responsible for client receivables; planning and execution of monthly retention.
6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
7. Preferred Location Noida.
8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
10. Achieves strategic customer objectives and account plans defined by company management.
11. Good relationship-building skills (internal, external, and cross-cultural).
12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.
Position: Sr. Developer / Lead Developer
Experience: 4 - 9 Years
Work Location: Remote - Work from anywhere / Technopark, Trivandrum
Qualification: B Tech / BE / BCA / MCA / BSC Computers
Skills: Odoo ERP , Python, Postgresql, MYSQL
Required Technical Competency & Qualifications
v In Depth understanding of Odoo ERP and all the default Odoo modules.
v Good Knowledge in ORM methods, Python and JavaScript.
v Strong Knowledge on API integration.
v Capable of working on Odoo framework on existing app and custom module.
v Enhance applications, develop and configure features and functionalities that support business requirements
v Good Knowledge in code repositories- Github.
v Should have good technical support skills.
v Good Analytical, Communication and interpersonal skills.
v Ability to work with a close bound team structure.
v Ability to work under minimal supervision.
v Should be able to work in client facing roles.
- Bachelor’s degree in computer science, engineering, or a related field.
- At-least more than 1+ Years of Experience in a similar role would be desired.
- Excellent technical, diagnostic, and troubleshooting skills.
- Strong leadership skills to drive good coding and design practices across multiple engineering teams
- Willingness to build professional relationships with staff and clients.
- Excellent communication, motivational, and interpersonal skills.
- Expertise in architecting, building, and maintaining ultra-low latency, cost-efficient systems in cloud environments
- Excellent track record in modernizing cloud-based applications using micro services, containers, and other architectures
- Experience and working knowledge in building large-scale, data-intensive Text search applications using Solr / Elastic Search is a Must
- Experience and working knowledge of AI/ML/ML Ops with respect to building large-scale, data-intensive applications would be a Plus
- Experience and working knowledge in building Java based Spring Boot micro-services integrated with any messaging framework
- Driven, Highly-motivated and passionate towards development & innovation
- Determining project requirements and developing work schedules for the team.
- Delegating tasks and achieving daily, weekly, and monthly goals.
- Liaising with team members, management, and clients to ensure projects are completed to standard.
- Identifying risks and forming contingency plans as soon as possible.
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping up-to-date with industry trends and developments.
- Updating work schedules and performing troubleshooting as required.
- Motivating staff and creating a space where they can ask questions and voice their concerns.
- Being transparent with the team about challenges, failures, and successes.
- Writing progress reports and delivering presentations to the relevant stakeholders.
- Extremely hands-on in delivering Development and R&D tasks
- Design, plan and perform dev-analysis to determine effort estimates on every sprint for the team
- Running Demo's, ensuring thorough documentation of the features built
- Identify & Plan upgrades to technologies & frameworks from time-to-time
Debugging and maintaining written code.
Defining and organizing projects on an ongoing basis.
Reporting and resolving issues related to .NET projects.
Identifying and handling technical risks and issues.
Working in a project team alongside other developers.
Reporting on project statuses and developments to senior team members.
Participating in project meetings with management and other team members.
C# Developer Requirements:
C#, .NET 3.5 (or higher), and Microsoft Visual Studio certification and experience.
SQLite and MS Access Database Experience (Relational Database Experience)
Ability to write clean, easy to understand code.
Outstanding analytical and problem-solving capabilities.
Excellent written and verbal communication skills.
Ability to work independently and complete projects with minimal supervision.
Sound understanding of coding and development processes.
⦁ 2+ years of working experience as a software engineer.
⦁ Engineer capable of designing solutions, writing code, and deployment
⦁ Demonstrated skills, knowledge, and expertise with statistical computer languages (Python, Django) and the related ecosystem (PyCharm, Jupyter)
⦁ Good knowledge of Python.
⦁ Creative problem-solving ability and sound judgment ability to use own initiative and take responsibility for decisions.
Candidate must have
⦁ Good knowledge of Python
⦁ Django, Flask, FastApi
⦁ Candidates must have knowledge about Product Development.
⦁ Candidates must have Technical Degree.
Skills
⦁ Developing back-end components.
⦁ Design and develop web applications in Python, and Django.
⦁ Good knowledge of Django, Flask, FastApi
⦁ Must be proficient in writing python codes
⦁ Must have worked on back-end development
⦁ Integrate Python application with other internal applications.
⦁ Strong spoken and written communication skills in English
Job Role : Associate Manager (Database Development)
Key Responsibilities:
- Optimizing performances of many stored procedures, SQL queries to deliver big amounts of data under a few seconds.
- Designing and developing numerous complex queries, views, functions, and stored procedures
- to work seamlessly with the Application/Development team’s data needs.
- Responsible for providing solutions to all data related needs to support existing and new
- applications.
- Creating scalable structures to cater to large user bases and manage high workloads
- Responsible in every step from the beginning stages of the projects from requirement gathering to implementation and maintenance.
- Developing custom stored procedures and packages to support new enhancement needs.
- Working with multiple teams to design, develop and deliver early warning systems.
- Reviewing query performance and optimizing code
- Writing queries used for front-end applications
- Designing and coding database tables to store the application data
- Data modelling to visualize database structure
- Working with application developers to create optimized queries
- Maintaining database performance by troubleshooting problems.
- Accomplishing platform upgrades and improvements by supervising system programming.
- Securing database by developing policies, procedures, and controls.
- Designing and managing deep statistical systems.
Desired Skills and Experience :
- 7+ years of experience in database development
- Minimum 4+ years of experience in PostgreSQL is a must
- Experience and in-depth knowledge in PL/SQL
- Ability to come up with multiple possible ways of solving a problem and deciding on the most optimal approach for implementation that suits the work case the most
- Have knowledge of Database Administration and have the ability and experience of using the CLI tools for administration
- Experience in Big Data technologies is an added advantage
- Secondary platforms: MS SQL 2005/2008, Oracle, MySQL
- Ability to take ownership of tasks and flexibility to work individually or in team
- Ability to communicate with teams and clients across time zones and global regions
- Good communication and self-motivated
- Should have the ability to work under pressure
- Knowledge of NoSQL and Cloud Architecture will be an advantage
High Level JD:
* Experience in MVC, C#, http://asp.net/" target="_blank">ASP.NET, .NET Framework,Jquery, Javascript and HTML design.
* Experience with Elastic(Logstash, Elastic Search, Kibana )
* Strong understanding of Elasticsearch index configuration options.
* The elasticsearch work requires refactoring involving search engine understanding
* Database - Oracle, SQL Server
* Familiarity with architecture styles/APIs (REST)
* Understanding of Agile methodologies
* Excellent troubleshooting and communication skills
* Delivering a high-quality application
* Write clean, scalable code using .NET programming languages
* Revise, update, refactor and debug code
* Improve and support existing software











